Planet telecom

Renewals and Account Growth Executive Location: Bournemouth Salary: £25,000 to £28,000 basic DOE, OTE: £40,000+ uncapped Planet Telecom is a long established UK telecoms provider supporting thousands of business customers nationwide. We are growing steadily and are now looking to add motivated, commercially minded people to our renewals and account growth team. This role is focused entirely on existing B2B customers. There is no cold calling. You will be speaking with customers who already use Planet Telecom services, checking in with them, managing renewals, and identifying opportunities to upsell or upgrade where it genuinely benefits the customer. If you enjoy relationship-based sales, want predictable earnings with strong commission, and prefer quality conversations over volume dialling, this role is designed for you. The role You will be responsible for managing a portfolio of existing customers and ensuring they remain with Planet Telecom long term. Key responsibilities include: Contacting existing customers ahead of contract renewal Checking customer satisfaction and service usage Renewing contracts and retaining accounts Upselling additional products and services where appropriate Maintaining accurate customer records Working towards clear, achievable performance targets What we are looking for A confident and professional phone manner Strong communication and listening skills A positive, self-motivated attitude Comfortable discussing pricing and upgrades Sales, renewals, or account management experience is an advantage but not essential Ability to work well in a fast moving, close knit team What we offer Basic salary of £25,000 to £28,000 depending on experience Uncapped commission with realistic OTE of £40,000+ Warm customer base with no cold prospecting Structured onboarding, training, and ongoing support A stable business with a long trading history Supportive, down to earth working environment Progression Strong performance is recognised quickly. There is genuine scope for rapid progression into senior account management or team leadership roles as the business continues to grow. This role suits someone who wants stability, earning potential, and a clear path forward without the pressure of cold sales. Effort is rewarded, targets are achievable, and success is visible. To Apply If you feel you are a suitable candidate and would like to work for Planet Telecom, please do not hesitate to apply.