2 x Quality Technologist - Operational Pillar (Full-time, Permanent) Hybrid - 2 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Quality Technologist role mean at Prinova? The role is within our Operational Quality team pillar and plays a vital role in maintaining and improving the quality and safety of products and processes within our ingredients distribution business, which also undertakes processing activities and co-manufacturing operations. This role is responsible for ensuring compliance with customer, regulatory and industry standards, supporting operational teams, and driving continuous improvement initiatives. What s in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect? Non-Conformance & Issue Resolution Lead investigations into non conformances (internal, supplier and customer-related) and write investigation reports Perform root cause analysis using industry standards, such as FMEA, 5Whys and Fishbone diagrams to determine scope/ impact and develop corrective/preventative actions Drive corrective and preventative actions and verify their effectiveness to prevent recurrence Perform risk assessment to determine the safety and efficacy of the product Support the handling and resolution of customer complaints, working cross-functionally to ensure timely responses Provide trend reports of quality events Audit & Compliance Support site preparation for internal, customer and third-party audits (e.g. BRC, customer audits) and actively participate as required Ensure documentation and records are maintained and readily available Monitor operation compliance with relevant regulatory, food safety and customer-specific standards Continuous Improvement & Training Identify areas for improvement within operational quality processes and support the implementation of enhanced controls and efficiencies Support process improvement initiatives to reduce waste, improve efficiency and enhance product quality. Supplier & Co-Manufacturing Support Support the quality assessment and approval of supplier services (Warehouses, processors and contract manufacturers/packagers) Monitor the performance of suppliers and improvement initiatives as required Cross-functional Support Collaborate with Product Managers, Commercial, and Supply Chain teams to align on quality expectations and ensure a seamless supply of quality-assured products Does this sound like you? Chinese language skills are highly desirable Strong understanding of operational quality processes, food safety standards and industry best practices Ability to conduct effective root cause analysis and manage CAPAs Proven track record in investigations, collaborative approach to problem solving, and cross-functional communication Ability to work proactively, prioritise tasks and adapt to a fast-paced environment 5+ years of experience in supplier quality, quality assurance within ingredients distributions or the manufacturing industry Knowledge of industry standards and regulations, including BRC, HACCP, and GMP Experience conducting supplier audits and managing corrective action processes Interested? We would love to hear from you. Submit your CV by clicking Apply.
Jan 30, 2026
Full time
2 x Quality Technologist - Operational Pillar (Full-time, Permanent) Hybrid - 2 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Quality Technologist role mean at Prinova? The role is within our Operational Quality team pillar and plays a vital role in maintaining and improving the quality and safety of products and processes within our ingredients distribution business, which also undertakes processing activities and co-manufacturing operations. This role is responsible for ensuring compliance with customer, regulatory and industry standards, supporting operational teams, and driving continuous improvement initiatives. What s in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect? Non-Conformance & Issue Resolution Lead investigations into non conformances (internal, supplier and customer-related) and write investigation reports Perform root cause analysis using industry standards, such as FMEA, 5Whys and Fishbone diagrams to determine scope/ impact and develop corrective/preventative actions Drive corrective and preventative actions and verify their effectiveness to prevent recurrence Perform risk assessment to determine the safety and efficacy of the product Support the handling and resolution of customer complaints, working cross-functionally to ensure timely responses Provide trend reports of quality events Audit & Compliance Support site preparation for internal, customer and third-party audits (e.g. BRC, customer audits) and actively participate as required Ensure documentation and records are maintained and readily available Monitor operation compliance with relevant regulatory, food safety and customer-specific standards Continuous Improvement & Training Identify areas for improvement within operational quality processes and support the implementation of enhanced controls and efficiencies Support process improvement initiatives to reduce waste, improve efficiency and enhance product quality. Supplier & Co-Manufacturing Support Support the quality assessment and approval of supplier services (Warehouses, processors and contract manufacturers/packagers) Monitor the performance of suppliers and improvement initiatives as required Cross-functional Support Collaborate with Product Managers, Commercial, and Supply Chain teams to align on quality expectations and ensure a seamless supply of quality-assured products Does this sound like you? Chinese language skills are highly desirable Strong understanding of operational quality processes, food safety standards and industry best practices Ability to conduct effective root cause analysis and manage CAPAs Proven track record in investigations, collaborative approach to problem solving, and cross-functional communication Ability to work proactively, prioritise tasks and adapt to a fast-paced environment 5+ years of experience in supplier quality, quality assurance within ingredients distributions or the manufacturing industry Knowledge of industry standards and regulations, including BRC, HACCP, and GMP Experience conducting supplier audits and managing corrective action processes Interested? We would love to hear from you. Submit your CV by clicking Apply.
Customer Care Associate - French Speaker (Full-time, Permanent) Hybrid - 2 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Customer Care Associate role mean at Prinova? This team is responsible for managing the daily business operations, including warehouses, deliveries to customers, and demand planning. What s in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect? Arranging deliveries to customers from warehouses in UK and EU by road, ferry, and courier Liaison with customers, warehouses, and carriers Input of correct information onto internal system, to create forward allocations and warehouse instructions. Invoicing customers promptly, with correct VAT calculated. Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.) Handling enquiries, complaints and other aspects of customer service as required. Monthly stock reconciliations and handling follow-on enquiries from the finance department. Handling non-conformances Occasional on-site inspection of warehouses Processing charges invoices from warehouses, forwarders, and other suppliers Project work When necessary, due to holiday, medical leave etc., covering for fellow team member s absences. Does this sound like you? Fluency in English and French is required. Experience in handling key accounts. Experience with any ERP system. Proficiency in MS Office applications Outstanding business communication skills, both written and verbal Commitment to customer service (both internal and external) Have enthusiasm for a fast-paced, dynamic environment where products and programs are evolving as the business grows. Interested? We would love to hear from you. Submit your CV by clicking Apply.
Jan 29, 2026
Full time
Customer Care Associate - French Speaker (Full-time, Permanent) Hybrid - 2 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Customer Care Associate role mean at Prinova? This team is responsible for managing the daily business operations, including warehouses, deliveries to customers, and demand planning. What s in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect? Arranging deliveries to customers from warehouses in UK and EU by road, ferry, and courier Liaison with customers, warehouses, and carriers Input of correct information onto internal system, to create forward allocations and warehouse instructions. Invoicing customers promptly, with correct VAT calculated. Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.) Handling enquiries, complaints and other aspects of customer service as required. Monthly stock reconciliations and handling follow-on enquiries from the finance department. Handling non-conformances Occasional on-site inspection of warehouses Processing charges invoices from warehouses, forwarders, and other suppliers Project work When necessary, due to holiday, medical leave etc., covering for fellow team member s absences. Does this sound like you? Fluency in English and French is required. Experience in handling key accounts. Experience with any ERP system. Proficiency in MS Office applications Outstanding business communication skills, both written and verbal Commitment to customer service (both internal and external) Have enthusiasm for a fast-paced, dynamic environment where products and programs are evolving as the business grows. Interested? We would love to hear from you. Submit your CV by clicking Apply.
Nutritional Premixes - Product Developer Hybrid 3 days in the office - Aylesford, Kent Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does Product Developer mean at Prinova? This role is responsible and accountable for scoping, developing and delivering NPD and Innovation solutions that meet our customer needs to the agreed quality, cost and sustainability targets that are legally and regulatory compliant with the launch countries. From concept idea through to supporting implementation either in our own production facilities or via external co manufacturers. Identifying and mitigating risks that may occur during the development and implementation stages and assure that these risks are effectively mitigated and managed throughout the project life cycle. Driving continuous improvement in the process of end-to-end product development and implementation. What s in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary bonus Access to flexible pay with Aslan What to expect? • Complete customer product development & internal led innovation projects as assigned. • Continuously build expertise on functional ingredients and nutrients - to be kept up to date on market trends. • Be able to communicate professionally and effectively with our customers to assure robust scoping of all projects. • Provide formulation and Nutrition support to all sections of the business and customers. • Assure during the scoping process that our business truly understands the customer requirements and we can provide accurate indicative costs and approve/reject projects on this basis. • Assure that in the scoping process we agree criteria in the scoping stage for product approval by the customer. • Assure that all product development solutions are designed effectively to meet the customer requirements locked in the scoping stage which will include organoleptic, quality, legal & regulatory, stability and cost. • Be able to design a product formulation from the customer idea whether that is a intermediate pre-mix, nutrition product (human or pet), RTD soft drink, or Dairy alternative product solution and implement it in the final manufacturing site (internal or external). • Where applicable, complete sensory assessment prior to submission to the customer to assure that from an organoleptic perspective the products meet the agreed brief. • Consider the role of the final packaging in the product shelf life based on industrial experience. • Make informed decisions about the product shelf life based on the ingredient list, method of manufacture and final product packaging to be able to advise the customer as to an indicative product shelf life. • Be able to advise customer on methodology to validate product shelf life. • Assist in preparation and training provided to sales representatives and customers. • Work alongside procurement and quality to identify and on board new raw material suppliers to meet customer needs as per the Prinova process. Ensure full approval is completed in a timely manner. • Complete training for the broader team in product development. • Scope and lead trials at our internal manufacturing facility and with third party manufacturers to support product development. (where required) • Prepare for and attend first productions to assure that the manufacturing site is supported and any issues pertaining to the product can be dealt with effectively in a timely manner. (where required) • Provide technical inputs for supplier raw material approval. Does this sound like you? • Have a BSC/MSc in Food Science, Food Chemistry or related field • Experience in end-to-end product development from idea to implementation (ideally 2 years). • Good understanding of ingredient functionality including but not limited to vitamins, minerals, flavours, colours, covering additives, and sweeteners and in the development and manufacture of premixes, nutritional products, RTD beverages and beverage concentrates. • Experience in leading and project managing all technical aspects of a project from scope through to implementation. • Passionate about sustainability and food innovation and a passion for continuous improvement. Interested? We would love to hear from you! Submit your CV by clicking Apply.
Jan 29, 2026
Full time
Nutritional Premixes - Product Developer Hybrid 3 days in the office - Aylesford, Kent Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does Product Developer mean at Prinova? This role is responsible and accountable for scoping, developing and delivering NPD and Innovation solutions that meet our customer needs to the agreed quality, cost and sustainability targets that are legally and regulatory compliant with the launch countries. From concept idea through to supporting implementation either in our own production facilities or via external co manufacturers. Identifying and mitigating risks that may occur during the development and implementation stages and assure that these risks are effectively mitigated and managed throughout the project life cycle. Driving continuous improvement in the process of end-to-end product development and implementation. What s in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary bonus Access to flexible pay with Aslan What to expect? • Complete customer product development & internal led innovation projects as assigned. • Continuously build expertise on functional ingredients and nutrients - to be kept up to date on market trends. • Be able to communicate professionally and effectively with our customers to assure robust scoping of all projects. • Provide formulation and Nutrition support to all sections of the business and customers. • Assure during the scoping process that our business truly understands the customer requirements and we can provide accurate indicative costs and approve/reject projects on this basis. • Assure that in the scoping process we agree criteria in the scoping stage for product approval by the customer. • Assure that all product development solutions are designed effectively to meet the customer requirements locked in the scoping stage which will include organoleptic, quality, legal & regulatory, stability and cost. • Be able to design a product formulation from the customer idea whether that is a intermediate pre-mix, nutrition product (human or pet), RTD soft drink, or Dairy alternative product solution and implement it in the final manufacturing site (internal or external). • Where applicable, complete sensory assessment prior to submission to the customer to assure that from an organoleptic perspective the products meet the agreed brief. • Consider the role of the final packaging in the product shelf life based on industrial experience. • Make informed decisions about the product shelf life based on the ingredient list, method of manufacture and final product packaging to be able to advise the customer as to an indicative product shelf life. • Be able to advise customer on methodology to validate product shelf life. • Assist in preparation and training provided to sales representatives and customers. • Work alongside procurement and quality to identify and on board new raw material suppliers to meet customer needs as per the Prinova process. Ensure full approval is completed in a timely manner. • Complete training for the broader team in product development. • Scope and lead trials at our internal manufacturing facility and with third party manufacturers to support product development. (where required) • Prepare for and attend first productions to assure that the manufacturing site is supported and any issues pertaining to the product can be dealt with effectively in a timely manner. (where required) • Provide technical inputs for supplier raw material approval. Does this sound like you? • Have a BSC/MSc in Food Science, Food Chemistry or related field • Experience in end-to-end product development from idea to implementation (ideally 2 years). • Good understanding of ingredient functionality including but not limited to vitamins, minerals, flavours, colours, covering additives, and sweeteners and in the development and manufacture of premixes, nutritional products, RTD beverages and beverage concentrates. • Experience in leading and project managing all technical aspects of a project from scope through to implementation. • Passionate about sustainability and food innovation and a passion for continuous improvement. Interested? We would love to hear from you! Submit your CV by clicking Apply.
Nutritional Premixes - Product Developer (Maternity Cover) Hybrid 3 days in the office - Aylesford, Kent Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does Product Developer mean at Prinova? This role is responsible and accountable for scoping, developing and delivering NPD and Innovation solutions that meet our customer needs to the agreed quality, cost and sustainability targets that are legally and regulatory compliant with the launch countries. From concept idea through to supporting implementation either in our own production facilities or via external co manufacturers. Identifying and mitigating risks that may occur during the development and implementation stages and assure that these risks are effectively mitigated and managed throughout the project life cycle. Driving continuous improvement in the process of end-to-end product development and implementation. What s in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary bonus Access to flexible pay with Aslan What to expect? • Complete customer product development & internal led innovation projects as assigned. • Continuously build expertise on functional ingredients and nutrients - to be kept up to date on market trends. • Be able to communicate professionally and effectively with our customers to assure robust scoping of all projects. • Provide formulation and Nutrition support to all sections of the business and customers. • Assure during the scoping process that our business truly understands the customer requirements and we can provide accurate indicative costs and approve/reject projects on this basis. • Assure that in the scoping process we agree criteria in the scoping stage for product approval by the customer. • Assure that all product development solutions are designed effectively to meet the customer requirements locked in the scoping stage which will include organoleptic, quality, legal & regulatory, stability and cost. • Be able to design a product formulation from the customer idea whether that is a intermediate pre-mix, nutrition product (human or pet), RTD soft drink, or Dairy alternative product solution and implement it in the final manufacturing site (internal or external). • Where applicable, complete sensory assessment prior to submission to the customer to assure that from an organoleptic perspective the products meet the agreed brief. • Consider the role of the final packaging in the product shelf life based on industrial experience. • Make informed decisions about the product shelf life based on the ingredient list, method of manufacture and final product packaging to be able to advise the customer as to an indicative product shelf life. • Be able to advise customer on methodology to validate product shelf life. • Assist in preparation and training provided to sales representatives and customers. • Work alongside procurement and quality to identify and on board new raw material suppliers to meet customer needs as per the Prinova process. Ensure full approval is completed in a timely manner. • Complete training for the broader team in product development. • Scope and lead trials at our internal manufacturing facility and with third party manufacturers to support product development. (where required) • Prepare for and attend first productions to assure that the manufacturing site is supported and any issues pertaining to the product can be dealt with effectively in a timely manner. (where required) • Provide technical inputs for supplier raw material approval. Does this sound like you? • Have a BSC/MSc in Food Science, Food Chemistry or related field • Experience in end-to-end product development from idea to implementation (ideally 2 years). • Good understanding of ingredient functionality including but not limited to vitamins, minerals, flavours, colours, covering additives, and sweeteners and in the development and manufacture of premixes, nutritional products, RTD beverages and beverage concentrates. • Experience in leading and project managing all technical aspects of a project from scope through to implementation. • Passionate about sustainability and food innovation and a passion for continuous improvement. Interested? We would love to hear from you! Submit your CV by clicking Apply.
Jan 29, 2026
Contractor
Nutritional Premixes - Product Developer (Maternity Cover) Hybrid 3 days in the office - Aylesford, Kent Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does Product Developer mean at Prinova? This role is responsible and accountable for scoping, developing and delivering NPD and Innovation solutions that meet our customer needs to the agreed quality, cost and sustainability targets that are legally and regulatory compliant with the launch countries. From concept idea through to supporting implementation either in our own production facilities or via external co manufacturers. Identifying and mitigating risks that may occur during the development and implementation stages and assure that these risks are effectively mitigated and managed throughout the project life cycle. Driving continuous improvement in the process of end-to-end product development and implementation. What s in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary bonus Access to flexible pay with Aslan What to expect? • Complete customer product development & internal led innovation projects as assigned. • Continuously build expertise on functional ingredients and nutrients - to be kept up to date on market trends. • Be able to communicate professionally and effectively with our customers to assure robust scoping of all projects. • Provide formulation and Nutrition support to all sections of the business and customers. • Assure during the scoping process that our business truly understands the customer requirements and we can provide accurate indicative costs and approve/reject projects on this basis. • Assure that in the scoping process we agree criteria in the scoping stage for product approval by the customer. • Assure that all product development solutions are designed effectively to meet the customer requirements locked in the scoping stage which will include organoleptic, quality, legal & regulatory, stability and cost. • Be able to design a product formulation from the customer idea whether that is a intermediate pre-mix, nutrition product (human or pet), RTD soft drink, or Dairy alternative product solution and implement it in the final manufacturing site (internal or external). • Where applicable, complete sensory assessment prior to submission to the customer to assure that from an organoleptic perspective the products meet the agreed brief. • Consider the role of the final packaging in the product shelf life based on industrial experience. • Make informed decisions about the product shelf life based on the ingredient list, method of manufacture and final product packaging to be able to advise the customer as to an indicative product shelf life. • Be able to advise customer on methodology to validate product shelf life. • Assist in preparation and training provided to sales representatives and customers. • Work alongside procurement and quality to identify and on board new raw material suppliers to meet customer needs as per the Prinova process. Ensure full approval is completed in a timely manner. • Complete training for the broader team in product development. • Scope and lead trials at our internal manufacturing facility and with third party manufacturers to support product development. (where required) • Prepare for and attend first productions to assure that the manufacturing site is supported and any issues pertaining to the product can be dealt with effectively in a timely manner. (where required) • Provide technical inputs for supplier raw material approval. Does this sound like you? • Have a BSC/MSc in Food Science, Food Chemistry or related field • Experience in end-to-end product development from idea to implementation (ideally 2 years). • Good understanding of ingredient functionality including but not limited to vitamins, minerals, flavours, colours, covering additives, and sweeteners and in the development and manufacture of premixes, nutritional products, RTD beverages and beverage concentrates. • Experience in leading and project managing all technical aspects of a project from scope through to implementation. • Passionate about sustainability and food innovation and a passion for continuous improvement. Interested? We would love to hear from you! Submit your CV by clicking Apply.
