Prinova Europe
City, London
Sales / Purchasing Support Specialist (Full-Time; 12-month Contract) Hybrid 2 to 3 office days in the London Office Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions, and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, delivers sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation, which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Sales / Purchasing Support Specialist role mean at Prinova The role supports day to day commercial operations, including order processing, customer and supplier coordination, pricing support, inventory oversight, and CRM administration. The position can be tailored to a candidate s primary strengths in sales support or procurement, with close collaboration across sales, purchasing, logistics, quality, and finance teams in a fast paced, international environment. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary Bonus Access to flexible pay with Aslan What to expect: Take, confirm, and accurately input customer sales orders and purchase orders. Support purchasing activities for assigned product categories and liaise with global purchasing teams to ensure timely procurement. Prepare and issue price quotations and assist with tender documents and contract renewals in collaboration with Product Management and the sales team. Support lead qualification and assist sales representatives with follow ups on quotes, opportunities, and sample requests. Act as a key point of contact for customer queries, ensuring timely and professional responses. Monitor customer accounts and coordinate closely with sales, purchasing, logistics, quality, and finance teams to ensure smooth order fulfilment. Manage product sample requests, including arranging shipments, handling samples in the office, and liaising with warehouses. Provide customers with requested quality documentation and liaise with the Quality team as required. Monitor shipments and proactively communicate any customer issues, delays, or operational changes to the sales team. Review and monitor stock levels for key accounts to ensure sufficient inventory to meet contractual obligations. Maintain accurate and up to date records in the CRM system, including opportunities, quotations, and account data. Support Finance with new customer set ups and credit limit updates. Does this sound like you: Fluency in English is essential, and Polish is highly desirable. Minimum of 2 years experience in a procurement support, commercial support, or similar role, ideally within a fast paced or complex supply chain environment. Strong analytical skills, with the ability to interpret pricing data, evaluate supplier quotations, and support cost analysis initiatives. High level of attention to detail and the ability to manage multiple priorities effectively. Comfortable working in an environment with changing priorities and ambiguity, demonstrating composure and sound judgement when faced with challenges. Excellent communication, interpersonal, and customer service skills, with confidence engaging internal and external stakeholders. Advanced proficiency in Microsoft Excel (e.g. pivot tables, formulas, lookups); experience with Power BI or similar BI tools is highly desirable. Good working knowledge of CRM and/or ERP systems and their commercial or operational use. Professional, proactive, and results driven, with strong business and commercial awareness. Able to work under pressure, meet deadlines, and adapt to an evolving business environment. Interested We would love to hear from you. Click apply and you will be taken to our careers page where you can complete your application.
Sales / Purchasing Support Specialist (Full-Time; 12-month Contract) Hybrid 2 to 3 office days in the London Office Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions, and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, delivers sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation, which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Sales / Purchasing Support Specialist role mean at Prinova The role supports day to day commercial operations, including order processing, customer and supplier coordination, pricing support, inventory oversight, and CRM administration. The position can be tailored to a candidate s primary strengths in sales support or procurement, with close collaboration across sales, purchasing, logistics, quality, and finance teams in a fast paced, international environment. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary Bonus Access to flexible pay with Aslan What to expect: Take, confirm, and accurately input customer sales orders and purchase orders. Support purchasing activities for assigned product categories and liaise with global purchasing teams to ensure timely procurement. Prepare and issue price quotations and assist with tender documents and contract renewals in collaboration with Product Management and the sales team. Support lead qualification and assist sales representatives with follow ups on quotes, opportunities, and sample requests. Act as a key point of contact for customer queries, ensuring timely and professional responses. Monitor customer accounts and coordinate closely with sales, purchasing, logistics, quality, and finance teams to ensure smooth order fulfilment. Manage product sample requests, including arranging shipments, handling samples in the office, and liaising with warehouses. Provide customers with requested quality documentation and liaise with the Quality team as required. Monitor shipments and proactively communicate any customer issues, delays, or operational changes to the sales team. Review and monitor stock levels for key accounts to ensure sufficient inventory to meet contractual obligations. Maintain accurate and up to date records in the CRM system, including opportunities, quotations, and account data. Support Finance with new customer set ups and credit limit updates. Does this sound like you: Fluency in English is essential, and Polish is highly desirable. Minimum of 2 years experience in a procurement support, commercial support, or similar role, ideally within a fast paced or complex supply chain environment. Strong analytical skills, with the ability to interpret pricing data, evaluate supplier quotations, and support cost analysis initiatives. High level of attention to detail and the ability to manage multiple priorities effectively. Comfortable working in an environment with changing priorities and ambiguity, demonstrating composure and sound judgement when faced with challenges. Excellent communication, interpersonal, and customer service skills, with confidence engaging internal and external stakeholders. Advanced proficiency in Microsoft Excel (e.g. pivot tables, formulas, lookups); experience with Power BI or similar BI tools is highly desirable. Good working knowledge of CRM and/or ERP systems and their commercial or operational use. Professional, proactive, and results driven, with strong business and commercial awareness. Able to work under pressure, meet deadlines, and adapt to an evolving business environment. Interested We would love to hear from you. Click apply and you will be taken to our careers page where you can complete your application.
Prinova Europe
City, London
Sales Support Specialist (Full-Time, Permanent) Hybrid 2 to 3 office days in London office Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customised Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Sales Support Specialist role mean at Prinova As our business continues to grow, and our geographical reach widens, our customers experience of dealing with us is more important than ever. As part of a busy team, you will be responsible for supporting the commercial team on the daily execution of the core duties detailed below. You will be a key figure in the customer service experience, with direct contact to both clients and suppliers. The successful candidate will need to be very comfortable with working in a fast-paced and constantly evolving commercial environment. Excellent business communication skills are a must, as is being self-motivated, and being able to multi-task all while maintaining a high level of accuracy. It is important to be able to work across simultaneous projects, often under pressure. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary Bonus Access to flexible pay with Aslan What to expect: Taking, confirming and inputting customer orders. Monitoring customers and liaising closely with commercial, logistics and quality departments. Inputting purchase orders. Dealing with customer queries and responding in a timely manner. Sending requested quality documents to customers and liaising with the Quality team when necessary. Sending product samples to customers when required, including handling samples in the office or coordinating with warehouses. Sending price quotes to customers, liaising with the Product Management team and collecting necessary information. Assisting with lead qualification. Arranging and following up on samples. Logging opportunities and quotes in the CRM system. Supporting Sales Reps with follow ups on open quotes, opportunities and sample requests. Updating CRM data to ensure Sales Reps have accurate and up to date information. Assisting with the preparation of tender documents or contract renewals. Acting as the first point of contact for internal requests on behalf of the sales team. Ensuring Sales Reps are informed of any customer issues, delays or operational changes. Liaising with the Finance team on the creation of new customers and the updating / uplifting of credit limits. Monitoring shipments to customers when necessary and ensuring high levels of customer service. Reviewing and controlling stock levels for key accounts, ensuring sufficient inventory for contracts. Producing reports for senior managers. Making travel arrangements for senior managers and as required, for members of the commercial team. Does this sound like you: Fluency in English and French is essential. Proven experience in a commercial, sales support, or analytical role. Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment. Excellent communication, interpersonal, and customer service skills (internal and external). Advanced Excel proficiency (e.g. pivot tables, VLOOKUP, formulas); Power BI or similar BI tools are highly desirable. Sound understanding of CRM and/or ERP systems and their functionalities. Confident interpreting data and providing actionable insights to support commercial teams. Professional, proactive, and results-driven with a strong business acumen. Able to work under pressure, meet deadlines, and adapt to an evolving business environment. Commitment to customer service (internal and external) Interested We would love to hear from you. Click apply and you will be taken to our careers page where you can complete your application.
Sales Support Specialist (Full-Time, Permanent) Hybrid 2 to 3 office days in London office Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customised Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Sales Support Specialist role mean at Prinova As our business continues to grow, and our geographical reach widens, our customers experience of dealing with us is more important than ever. As part of a busy team, you will be responsible for supporting the commercial team on the daily execution of the core duties detailed below. You will be a key figure in the customer service experience, with direct contact to both clients and suppliers. The successful candidate will need to be very comfortable with working in a fast-paced and constantly evolving commercial environment. Excellent business communication skills are a must, as is being self-motivated, and being able to multi-task all while maintaining a high level of accuracy. It is important to be able to work across simultaneous projects, often under pressure. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Discretionary Bonus Access to flexible pay with Aslan What to expect: Taking, confirming and inputting customer orders. Monitoring customers and liaising closely with commercial, logistics and quality departments. Inputting purchase orders. Dealing with customer queries and responding in a timely manner. Sending requested quality documents to customers and liaising with the Quality team when necessary. Sending product samples to customers when required, including handling samples in the office or coordinating with warehouses. Sending price quotes to customers, liaising with the Product Management team and collecting necessary information. Assisting with lead qualification. Arranging and following up on samples. Logging opportunities and quotes in the CRM system. Supporting Sales Reps with follow ups on open quotes, opportunities and sample requests. Updating CRM data to ensure Sales Reps have accurate and up to date information. Assisting with the preparation of tender documents or contract renewals. Acting as the first point of contact for internal requests on behalf of the sales team. Ensuring Sales Reps are informed of any customer issues, delays or operational changes. Liaising with the Finance team on the creation of new customers and the updating / uplifting of credit limits. Monitoring shipments to customers when necessary and ensuring high levels of customer service. Reviewing and controlling stock levels for key accounts, ensuring sufficient inventory for contracts. Producing reports for senior managers. Making travel arrangements for senior managers and as required, for members of the commercial team. Does this sound like you: Fluency in English and French is essential. Proven experience in a commercial, sales support, or analytical role. Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment. Excellent communication, interpersonal, and customer service skills (internal and external). Advanced Excel proficiency (e.g. pivot tables, VLOOKUP, formulas); Power BI or similar BI tools are highly desirable. Sound understanding of CRM and/or ERP systems and their functionalities. Confident interpreting data and providing actionable insights to support commercial teams. Professional, proactive, and results-driven with a strong business acumen. Able to work under pressure, meet deadlines, and adapt to an evolving business environment. Commitment to customer service (internal and external) Interested We would love to hear from you. Click apply and you will be taken to our careers page where you can complete your application.
