Optima Recruitment

Technical Product Manager £40,000 Basic 09:00=17:30 25 days holiday + bank holidays Pension On-site car parking Main Purpose Experienced Technical Product Manager with deep technical knowledge and responsibility for products from conception to completion Translate complex technical features into clear customer and business benefits. Act as the technical product champion across the organisation, supporting sales, marketing, engineering, support and customers. Provide technical expertise across satellite communications products and services, including Starlink, OneWeb, Cobham, Iridium, Inmarsat and other manufacturers/operators. Key Responsibilities Translate technical information into customer-facing materials, including brochures, white papers, application notes, user guides, FAQs and technical updates. Support go-to-market strategy, product positioning and identification of target customers. Support launches of new products and services, including sales presentations, training materials and internal processes. Work with engineering, marketing, logistics, procurement and support teams to introduce and develop products. Evaluate new products and technologies and assess their integration with existing products and infrastructure. Provide technical support during customer meetings, demonstrations and industry events. Capture requirements for software development and manage internal projects. Deliver technical product training to sales, support and other internal teams. Produce competitor analysis and product comparisons. Manage relationships with hardware manufacturers and assess new product capabilities. Support the distribution of technical service bulletins across different regions. Working Relationships Collaborate with Product, Marketing, Sales, Engineering, Logistics, Procurement and Executive Management. Work directly with customers, suppliers and international offices. No direct line-management responsibility. Essential: Technical Product Management experience. Strong IP networking knowledge. Mobile Satcoms, communications or technology experience. Experience managing hardware suppliers and assessing technology products. Requirements gathering and project management experience. Excellent written and verbal communication skills. Customer-focused, organised, adaptable and self-motivated. Strong ability to manage multiple priorities. Good working knowledge of Word, PowerPoint and Excel. Willingness to travel occasionally. Desirable: Digital satellite communications and IT systems knowledge. VSAT networks and infrastructure experience. Linux and Windows experience. Key Challenge Managing competing priorities during periods of high demand while maintaining a balanced view across the full product portfolio and business requirements. Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited's Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Support Administrator Our client is an established company based near Epsom looking for an experienced Administrator to join their friendly team. Epsom area £30,000 £32,000 salary (DOE) Monday Friday, 9am 5pm Benefits: Free residential parking Regular social activities Company Pension Opportunity for career progression Job Description Scheduling engineers to carry out works for commercial customers nationwide Liaising with customers to confirm works Booking accommodation where necessary for engineers carrying out jobs further afield Completing job sheets Organising permits for engineers Ordering parts Producing quotes Answering phone calls Responding to emails Raising invoices for balance payments and deposits Providing general office support to the team Person Specification: Proven experience within a similar role Strong communication skills Excellent organisational skills and the ability to multi-task and meet deadlines Good interpersonal skills Strong customer service skills Competent with Microsoft Office applications Strong attention to detail and accuracy A team player who can also work independently Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Warehouse Coordinator Would you like to work with a fast-growing business in a fun and friendly team? Our client is looking for an organised, quick thinking, enthusiastic and efficient person to join their Customer Service Team to assist with the smooth running of the warehouse and office. Based in Leatherhead £25,000 - £27,000 Mon - Friday 25 days holiday plus bank holidays Car parking Job specification: Daily Management of the Warehouse Conduct regular stock checks Pick, pack and dispatch orders accurately and on time Carry out Good in Process Assisting and arranging collections/deliveries of imported goods Adhere to all health and safety guidelines Customer service telephone support Logging new products onto system Assisting Order Processing and admin as required Collaborate with the wider team to ensure smooth daily operations Person specification: Previous experience within a similar role is essential Educated to a minimum of GCSE level in Maths and English Friendly, articulate and professional with a confident telephone manner Proficient use of Microsoft Office packages including Word and Excel Excellent communication skills, both verbal and written Ability to prioritise work and be reactive Full UK drivers license is preferred Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited's Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Finance Co-ordinator - 12 Month FTC Location: Esher Salary: £35,000-£45,000 About the Role A fast-growing international business is looking for a Finance Co-ordinator to support and take ownership of its day-to-day finance function. Working closely with senior leadership and external accountants, you will manage core finance activities, maintain accurate financial records, support reporting and compliance, and identify opportunities to improve processes as the business grows. Key Responsibilities Manage day-to-day bookkeeping and financial transactions. Handle accounts payable and receivable , including invoicing and payments. Complete bank and balance sheet reconciliations. Support monthly management accounts and financial reporting. Monitor cash flow, budgets and key financial information. Process and support UK and international payroll . Assist with VAT, statutory reporting and year-end accounts. Maintain accurate finance records and documentation. Respond to internal and external finance queries. Improve and document finance processes and systems. Work with external accountants and other finance partners. About You 2-5 years' experience in finance, accounts or bookkeeping. Experience with Xero or a similar accounting system . Strong Excel/Google Sheets skills. Good understanding of UK accounting and VAT. Experience across AP, AR, reconciliations and payroll. Highly organised, accurate and commercially aware. Able to work independently and take ownership. AAT/ACCA/CIMA qualification or study towards one is desirable. What's on Offer £35,000-£45,000 salary. Hybrid working. Workplace pension. Opportunity for progression within a growing business.

Helpdesk Coordinator Up to £34,000 Permanent A fantastic opportunity has arisen for an organised, confident and personable Helpdesk Coordinator to join a leading company based in Tadworth . We're looking for someone who enjoys keeping things running smoothly, providing excellent customer service and coordinating engineers effectively. You'll be a key point of contact for customers and clients while managing the day-to-day administration that keeps the helpdesk operating efficiently. If you're someone who can communicate confidently at all levels, enjoys being part of a busy team and appreciates a bit of office banter along the way, this could be the role for you! The Role As Helpdesk Coordinator, your responsibilities will include: Coordinating and managing engineers' daily schedules, covering both reactive and preventative maintenance Acting as the first point of contact for customers and clients, handling telephone calls, emails and general queries Managing engineers' diaries and allocating jobs efficiently Completing general administration, including reviewing reports, filing and ordering parts through the internal system Uploading and allocating documents to online systems, ensuring records are accurate and kept up to date Preparing paperwork and documentation for site audits Assisting with expense forms and managing holiday and sickness records Coordinating vehicle issues and arranging servicing and maintenance bookings Liaising with engineers, customers and internal teams to ensure jobs are completed efficiently Providing general support to the wider team as required About You We're looking for someone who is: Ideally experienced in a helpdesk, scheduling, coordination or similar administrative role - although this isn't essential Confident, polite and professional, with excellent communication skills Organised and able to manage multiple tasks and changing priorities IT literate and comfortable using computer-based systems Customer-focused with a friendly and approachable manner A team player with a positive attitude and a good sense of humour Educated to GCSE level, with grades C or above A driver with a full driving licence The Opportunity This is a varied Helpdesk Coordinator role within a friendly and busy team, where no two days are the same. If you're organised, enjoy working with people and are looking for a role where you can make a real difference to the smooth running of a busy helpdesk, we'd love to hear from you.

Up to £32,000 depending on experience Excellent benefits package Chessington - Parking on site 35 hour week Extremely generous pension We are recruiting for an established and successful product-based business in the Chessington area that is looking for an experienced Administrator to join its busy commercial team. This is a varied role combining sales administration, order processing and customer service , with responsibility for supporting customer accounts from the point an order is received through to successful delivery. You will work closely with customers, internal departments, warehouse teams and delivery partners, ensuring orders are processed accurately, information is kept up to date and any queries are resolved quickly and professionally. Key Responsibilities Process and manage customer orders using online customer portals and internal systems. Monitor orders from receipt through to dispatch and delivery. Keep customer systems updated with accurate order and delivery information. Prepare and upload regular stock availability reports. Respond to customer queries relating to orders, stock, deliveries and account administration. Investigate and resolve delivery discrepancies, shortages and damaged or faulty goods. Process credits where required. Liaise with warehouse and carrier partners to help ensure orders are delivered accurately and on time. Work closely with Sales, Accounts and Credit Control to resolve account or payment issues that could affect order processing. Build a good understanding of the company's product range to provide effective customer support. Provide additional administrative support to the wider sales team and assist with holiday and sickness cover. Handle general day-to-day administration and customer account queries. About You We are looking for someone who is highly organised, accurate and comfortable managing a busy workload. You will enjoy working as part of a small, supportive team and be confident communicating with both customers and colleagues. Ideally, you will have: Previous experience within sales administration, order processing, customer service or operations . Strong customer service skills. Experience processing and managing customer orders. Excellent attention to detail and accuracy. Confident written and verbal communication skills. Good IT skills, including Excel and Word . The ability to prioritise and organise your workload effectively. A proactive, helpful and solutions-focused approach. Good numerical skills. The ability to build positive working relationships with customers and colleagues. Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited's Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Support Administrator Our client is an established company based near Epsom looking for an experienced Administrator to join their friendly team. Epsom area £30,000 - £32,000 salary (DOE) Monday - Friday, 9am - 5pm Benefits: Free residential parking Regular social activities Company Pension Opportunity for career progression Job Description Scheduling engineers to carry out works for commercial customers nationwide Liaising with customers to confirm works Booking accommodation where necessary for engineers carrying out jobs further afield Completing job sheets Organising permits for engineers Ordering parts Producing quotes Answering phone calls Responding to emails Raising invoices for balance payments and deposits Providing general office support to the team Person Specification: Proven experience within a similar role Strong communication skills Excellent organisational skills and the ability to multi-task and meet deadlines Good interpersonal skills Strong customer service skills Competent with Microsoft Office applications Strong attention to detail and accuracy A team player who can also work independently Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited's Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Assistant Pensions Administrator - Winchester Office Department : Pensions Administration Location : Winchester (Hybrid working) Experience : Defined Benefit (DB) schemes Overview Join a team of dedicated pensions professionals delivering high-quality service across multiple DB clients. Gain responsibility, technical skills, and client exposure through structured training and support for professional qualifications. Key Responsibilities Perform DB benefit calculations (manual/system/proforma) Follow case checklists and admin procedures Handle communications with members and third parties Prepare bulk mailings (newsletters, increases, etc.) Apply scheme-specific rules and documentation Ensure compliance with GDPR and admin policies Draft bespoke correspondence Stay updated on legislation (GMP, preservation, tax, etc.) Requirements A-levels or equivalent (degree desirable) Experience in DB pensions administration Working towards APE / CPC qualifications Detail-oriented, organised, and proactive Strong team player with independent working skills Professional approach and willingness to learn Benefits Package Study support and internal training 26 days leave + flexible bank holidays (buy/sell options) Private medical , dental, digital GP, eye care Life assurance , income protection, enhanced parental leave Pension and discretionary bonus Cycle to work , EV salary sacrifice scheme Gym discounts , high street offers Diversity networks : Wellbeing, LGBTQ+, Multicultural, Women's Volunteering opportunities Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited's Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Technical Support Coordinator This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset. Based in Leatherhead £26,000 £28,000 salary (DOE) Monday Friday, 8:30am 5:30pm Benefits: 23 days holiday + bank holidays Pension Training provided Birthday off Free car parking Job Description: Working as part of a highly successful technical team your role will be as follows To Ensure prompt, efficient responses to customer technical enquiries, either directly or via team members. Accurately log all technical call enquiries in Hubspot. Respond to initial customer enquiries and prepare accurate, timely quotations. Follow up on quotations and address customer queries. Enter service orders into Sage upon receipt of purchase orders. Process Engineer service reports through to final invoicing. Resolve invoice or payment disputes in collaboration with credit control. Review and file Engineers site reports in SharePoint job folders. Liaise with purchasing to check spare parts availability. Regularly review and update Work Instructions to maintain accuracy and relevance. Offer constructive and supportive feedback to improve processes and teamwork. Person Specification: Familiarity with on-site technical procedures and service delivery processes. Understanding of the full-service order workflow from initial enquiry to final payment. Proficient in using Sage and SharePoint for service order processing and documentation. Awareness of individual Engineers skills and capabilities to allocate tasks effectively. Strong time management and organisational abilities. Good working knowledge of Microsoft Office, Hubspot, and Sage. Flexible and adaptable to perform duties beyond the defined role when required. Able to apply experience to new or unfamiliar technical and operational challenges, delivering practical solutions. Willing and able to cover for colleagues during absences or holidays. Strong problem-solving skills. Confident in promoting products and services during calls or service visits. Excellent communication skills, both written and verbal. Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer .

This is an excellent opportunity to join an established and fast-growing business in a key role. You will provide administrative support to the logistics team using the company's computer system Based in Chessington Up to £28,000 Monday - Friday, 8am - 5pm hours per work Onsite parking Pension scheme 25 days annual leave plus bank holidays Job Description: Checking emails, taking phone calls and acting accordingly Resolving queries and complaints for customers Sending out literature and correspondence as required Liaising with suppliers overseas Tracking orders and keeping the logistics team leader updated Check and update the stock of the warehouse weekly, create orders to the suppliers Create quotes for customers Issue the invoices from the quotes and make sure the goods are ready for dispatch Issuing internal credit notes. Liaison with our sales and technical team Creating intercompany orders/invoices Updating the systems with current prices Carrying out the daily transport duties Liaising with the production team and third-party carriers, to ensure delivery dates and times are adhered to in accordance with agreed timescale Responsible for the warehouse, i.e. wrapping/strapping the pallets, receiving/checking goods, checking the supplies, using the pump truck, tidy up Person Specification: Experience in sales or customer service and warehouse role is preferred Strong written and verbal English communication skills is essential Detail oriented and ability to multi-task in a fast-paced work environment Customer service-orientated mindset to provide excellent support to customers Analytical skills to evaluate and interpret sales data Knowledge of sales operations and logistics processes Ability to multitask and prioritize tasks in a dynamic environment Proficient in MS Office / ability to learn in-house programs Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited's Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Leatherhead Up to £25,000 Pension Parking Hybrid after training 22 days holiday Excellent opportunity, suited to a graduate looking for a professional career in IT support. Full training will be given. This role involves troubleshooting software and hardware issues, maintaining computer networks, and providing support for various operating systems. Duties Responsible for providing frontline technical support and maintenance activities , ensuring service levels are effectively maintained Resolve queries immediately where possible, or manage them through to resolution Produce required internal and customer-facing reports and documentation Prioritise, monitor progress , and escalate support issues with customers and suppliers as required Assist the Operations Manager with customer support activities Provide out of hours support in line with the agreed schedule Develop strong relationships as a trusted advisor with key personnel in customer organisations Undertake training to ensure a high level of technical knowledge is maintained Communicate effectively with customers via telephone, email and in person Ensure ongoing communication and information is maintained with the customer Build and maintain strong client relationships Qualifications Educated to Degree level or equivalent Customer service experience. Strong attention to detail Excellent communication and interpersonal skills The ability to work independently and as part of a team A proactive and enthusiastic approach to work Good time management skills and the ability to prioritize tasks Proficiency in Microsoft Office (Excel, Word, PowerPoint) My client is committed to supporting the professional development of their employees. As a trainee, you will receive comprehensive training in various areas, including IT, Project Management, Cyber Security etc As you progress in your role, you will have opportunities to take on more responsibility and work on more complex projects.