Join a busy customer operations team where no two days are the same KMC Recruitment is working with a well-established hire business to recruit a Hire Desk Coordinator for its Ipswich operation. This is an excellent opportunity for someone who enjoys speaking with customers, coordinating multiple tasks at once and making sure everything runs smoothly from enquiry through to delivery. You'll be part of a supportive team, acting as the first point of contact for customers while working closely with colleagues across the business to deliver a first-class service. Whether you're already working within the hire industry or have a strong customer service background and are looking for your next challenge, we'd like to hear from you. The Role As part of a busy customer service and hire desk team, you'll be responsible for managing customer enquiries, arranging hires and ensuring customers receive a professional, efficient service throughout the process. Your responsibilities will include: Responding to customer enquiries by telephone and email. Preparing quotations and processing hire orders accurately. Liaising with operational teams to coordinate deliveries, collections and equipment availability. Building strong relationships with both new and existing customers. Providing advice on products and services to help customers find the right solution. Supporting Business Development Managers with customer accounts and enquiries. Maintaining accurate records and ensuring all documentation is completed correctly. Working collaboratively with colleagues to deliver excellent service and resolve any issues quickly. About You We're looking for someone who enjoys working in a fast-paced environment and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience in a customer service, hire desk, sales support or coordination role. Excellent communication skills, both over the phone and in writing. Strong organisational skills with the ability to prioritise a busy workload. Good attention to detail and a high level of accuracy. Confidence using Microsoft Office, including Excel. A positive attitude and willingness to support the wider team. GCSE English (Grade 4/C or above), or equivalent. Experience within the plant hire, construction, tool hire or related sectors would be advantageous, although it isn't essential. What's on Offer? Salary of £32,640. Up to 25 days' annual leave plus bank holidays. Option to buy additional holiday and carry unused leave forward. Extra day's holiday for your birthday. Company pension with employer contribution. Enhanced family leave. Death in Service cover. Medicash healthcare plan. High street retail discounts. Cycle to Work scheme. Regular performance and development reviews. A friendly, supportive working environment with genuine opportunities to develop your career. If you're looking for a customer-focused role where you can make a real impact while developing your career within a successful national business, we'd love to hear from you.
Aug 07, 2026
Full time
Join a busy customer operations team where no two days are the same KMC Recruitment is working with a well-established hire business to recruit a Hire Desk Coordinator for its Ipswich operation. This is an excellent opportunity for someone who enjoys speaking with customers, coordinating multiple tasks at once and making sure everything runs smoothly from enquiry through to delivery. You'll be part of a supportive team, acting as the first point of contact for customers while working closely with colleagues across the business to deliver a first-class service. Whether you're already working within the hire industry or have a strong customer service background and are looking for your next challenge, we'd like to hear from you. The Role As part of a busy customer service and hire desk team, you'll be responsible for managing customer enquiries, arranging hires and ensuring customers receive a professional, efficient service throughout the process. Your responsibilities will include: Responding to customer enquiries by telephone and email. Preparing quotations and processing hire orders accurately. Liaising with operational teams to coordinate deliveries, collections and equipment availability. Building strong relationships with both new and existing customers. Providing advice on products and services to help customers find the right solution. Supporting Business Development Managers with customer accounts and enquiries. Maintaining accurate records and ensuring all documentation is completed correctly. Working collaboratively with colleagues to deliver excellent service and resolve any issues quickly. About You We're looking for someone who enjoys working in a fast-paced environment and takes pride in delivering outstanding customer service. You'll ideally have: Previous experience in a customer service, hire desk, sales support or coordination role. Excellent communication skills, both over the phone and in writing. Strong organisational skills with the ability to prioritise a busy workload. Good attention to detail and a high level of accuracy. Confidence using Microsoft Office, including Excel. A positive attitude and willingness to support the wider team. GCSE English (Grade 4/C or above), or equivalent. Experience within the plant hire, construction, tool hire or related sectors would be advantageous, although it isn't essential. What's on Offer? Salary of £32,640. Up to 25 days' annual leave plus bank holidays. Option to buy additional holiday and carry unused leave forward. Extra day's holiday for your birthday. Company pension with employer contribution. Enhanced family leave. Death in Service cover. Medicash healthcare plan. High street retail discounts. Cycle to Work scheme. Regular performance and development reviews. A friendly, supportive working environment with genuine opportunities to develop your career. If you're looking for a customer-focused role where you can make a real impact while developing your career within a successful national business, we'd love to hear from you.
Do you enjoy practical work and take satisfaction in keeping things well-organised and presentable? We re recruiting for a Yard Operative to join a well-respected national equipment hire business at their Bristol depot. The company supplies a modern fleet of plant machinery to major projects across the UK and prides itself on service, safety, and creating a positive workplace for its employees. Role Overview As a Yard Operative you'll be an important part of the depot operations team, ensuring machinery is well-maintained and the yard is kept in excellent condition. Typical duties include: Cleaning and jet-washing plant equipment before it s sent out to customers Keeping the yard area safe, tidy, and compliant with standards Making sure machines and vehicles are parked and stored properly What We re Looking For Reliable, punctual, and able to work on your own initiative Good communication skills with a practical, can-do approach Previous experience in a similar Yard Operative or plant hire role would be useful, though not essential as training will be provided Benefits & Package £29,835 annual salary 25 days annual leave (plus bank holidays) An additional day off on your birthday Access to employee benefits and wellbeing schemes A supportive, team-focused environment where hard work is recognised If you re looking for a steady, hands-on Yard Operative role with a company that values its staff, this could be the opportunity for you.
Sep 25, 2025
Full time
Do you enjoy practical work and take satisfaction in keeping things well-organised and presentable? We re recruiting for a Yard Operative to join a well-respected national equipment hire business at their Bristol depot. The company supplies a modern fleet of plant machinery to major projects across the UK and prides itself on service, safety, and creating a positive workplace for its employees. Role Overview As a Yard Operative you'll be an important part of the depot operations team, ensuring machinery is well-maintained and the yard is kept in excellent condition. Typical duties include: Cleaning and jet-washing plant equipment before it s sent out to customers Keeping the yard area safe, tidy, and compliant with standards Making sure machines and vehicles are parked and stored properly What We re Looking For Reliable, punctual, and able to work on your own initiative Good communication skills with a practical, can-do approach Previous experience in a similar Yard Operative or plant hire role would be useful, though not essential as training will be provided Benefits & Package £29,835 annual salary 25 days annual leave (plus bank holidays) An additional day off on your birthday Access to employee benefits and wellbeing schemes A supportive, team-focused environment where hard work is recognised If you re looking for a steady, hands-on Yard Operative role with a company that values its staff, this could be the opportunity for you.
