Percepta LLC

Location Location: Remote - England (with occasional travel to our Daventry location) Job Type Job Type: Full-time; Permanent Salary Range Salary Range: £28,691 - £30,691 (includes language premium and OTE earnings of £1,500 - £2,000 annually) Work From Home-While Using Your Dutch Every Day If you're a Dutch speaker based in England, this role gives you the flexibility to work from home while staying connected to your language and building your career. You'll support customers from the Benelux region (Netherlands, Belgium, and Luxembourg), helping them solve problems and feel confident in their decisions, all without a daily commute. What You'll Be Doing You'll be the person customers turn to when they need help. When something isn't working as expected, you'll step in and guide them to a solution. Support customers in Dutch and English across phone, email, and chat Listen carefully and understand what matters to them Explain solutions clearly and with empathy Work with other teams to resolve more complex situations Follow up so customers feel supported from start to finish You'll have the freedom to think and make decisions-so you can focus on helping people, not just handling queries. Why This Role Works Well for Dutch Speakers You'll work remotely from anywhere in England You'll use your Dutch every day in real conversations You'll connect with customers from the Benelux region You'll be part of a multilingual, international team You can grow your career in the UK while staying connected to your language and culture What You Bring to the Role High School/Secondary School Qualification (or similar) Fluency in English and Dutch (Flemish is a plus), both verbal and written (C1 level or similar) Strong customer service and relationship building skills (you don't need automotive experience-you'll learn that with us) Proficiency in Microsoft Office, CRM systems and working across multiple digital platforms and screens Excellent organisational skills, attention to detail and the ability to manage time and prioritise effectively Resilience under pressure, sound business judgement and a solutions focused mindset What You Can Expect 22 days holiday (rising to 27 with service) + bank holidays Bonus of £1,500-£2,000 per year Fully remote working (with occasional site visits) Company Pension Life Assurance (4x Annual Salary) Private medical coverage and discounted dental Comprehensive travel insurance for you and your family Employee Assistance Program (EAP) Cycle to work scheme Discounts on new vehicles Training & Development Programs (Percepta College) What A Typical Schedule Looks Like You'll work 40 hours per week on a rotating schedule: Monday-Friday: between 7:00 AM - 5:00 PM 1 in 6 Saturdays: 7:30 AM - 4:00 PM Start times may vary. You'll receive your schedule in advance so you can plan your time. A Quick Note on Location You'll primarily work from home, but you'll need to be within reasonable travelling distance of: From time to time, you may visit the site for training, team connection, or key meetings, so being able to travel there matters. Important to Know You'll need the legal right to work in the UK, as visa sponsorship isn't available for this role.

A multinational customer service company is looking for Dutch speakers to work from home in England. This full-time position involves assisting customers from the Benelux region through various communication channels. Candidates should have strong customer service skills and fluency in both English and Dutch, with an emphasis on empathy and problem-solving. The role offers benefits including a bonus scheme, remote work flexibility, and a supportive international team environment. Applicants must have the legal right to work in the UK.