We are seeking a dynamic Operations Manager, to cover Northern England and Scotland, to lead and manage our field-based team in meeting the operational requirements of the Gas Registration Scheme. This role also involves supporting various other business areas related to the contract. If you are a motivated leader with a passion for operational excellence, we would love to hear from you! Job title: Area operations Manager Job Description: What you'll be doing: Proactively ensure personal safety and the safety of others by ensuring that the companies Health and Safety Policies, operational procedures and risk assessments are adhered to. Manage and work with the field-based staff in a specific area to effectively monitor the competence and delivery of gas safety by registered businesses and engineers. Establish and maintain effective relationships with external Stakeholders, Enforcement Bodies and others that have influence over and/or manage gas safety. Manage risk-based inspection regimes with Registered businesses including organising and facilitation of inspection events. Effectively manage a team to ensure Key Performance Indicators and Corporate/individual Objectives are achieved within agreed timescales. Effectively performance manage a team either collectively or individually when objectives and targets are not being met and/or when disciplinary processes are deemed necessary. Effectively develop and deliver presentations and / or events to Stakeholders, Enforcement Bodies and other that have influence over gas safety when required. Effectively support activities around illegal gas work. Manage the application of proportionate sanctions in a timely manner in respect of registered businesses and / or engineers. Manage special projects e.g. post incident follow up and Enforcement Body support. Review, design, develop and take ownership of operational procedures and processes as agreed with line and/or senior managers. Manage the escalation of complaints against service (internal and external) to a conclusion. Produce relevant reports within agreed timescales. Facilitate and chair operational meetings. Mentor/coach new and existing field staff. Manage delivery of Quality control/compliance of their staff. Cover call out rota for staff working outside of normal business hours What we're looking for: (Essential): Subject matter expert (SME) with extensive gas industry experience and relevant qualifications In-depth knowledge of Gas Industry Sector affected by the Registration Scheme. In-depth knowledge of Enforcement Bodies affected by the Registration Scheme. Relevant experience or qualification in conflict management. Relevant experience or qualification in project management. Relevant experience or qualification in post incident follow up and support to Enforcement / Investigation bodies. Relevant experience or qualification in Information Technology e.g. Word, Excel, power Bi and Outlook. Relevant Auditor qualification. Relevant Health and safety qualifications e.g. IOSH Knowledge and understanding of Key Accounts expectations and needs. Relevant experience or qualification in a management discipline. In-depth knowledge of the CAPITA / HSE Contract re: Gas Registration Scheme. Driving licence Presentation and facilitation skills. (Other): Key understanding of KPIs & PIs relating to the contract. Broad knowledge of the CAPITA group of companies, ethos and method of operation. Sound working knowledge of CAPITA Management Systems. A competitive basic salaryplus company car 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Feb 25, 2026
Full time
We are seeking a dynamic Operations Manager, to cover Northern England and Scotland, to lead and manage our field-based team in meeting the operational requirements of the Gas Registration Scheme. This role also involves supporting various other business areas related to the contract. If you are a motivated leader with a passion for operational excellence, we would love to hear from you! Job title: Area operations Manager Job Description: What you'll be doing: Proactively ensure personal safety and the safety of others by ensuring that the companies Health and Safety Policies, operational procedures and risk assessments are adhered to. Manage and work with the field-based staff in a specific area to effectively monitor the competence and delivery of gas safety by registered businesses and engineers. Establish and maintain effective relationships with external Stakeholders, Enforcement Bodies and others that have influence over and/or manage gas safety. Manage risk-based inspection regimes with Registered businesses including organising and facilitation of inspection events. Effectively manage a team to ensure Key Performance Indicators and Corporate/individual Objectives are achieved within agreed timescales. Effectively performance manage a team either collectively or individually when objectives and targets are not being met and/or when disciplinary processes are deemed necessary. Effectively develop and deliver presentations and / or events to Stakeholders, Enforcement Bodies and other that have influence over gas safety when required. Effectively support activities around illegal gas work. Manage the application of proportionate sanctions in a timely manner in respect of registered businesses and / or engineers. Manage special projects e.g. post incident follow up and Enforcement Body support. Review, design, develop and take ownership of operational procedures and processes as agreed with line and/or senior managers. Manage the escalation of complaints against service (internal and external) to a conclusion. Produce relevant reports within agreed timescales. Facilitate and chair operational meetings. Mentor/coach new and existing field staff. Manage delivery of Quality control/compliance of their staff. Cover call out rota for staff working outside of normal business hours What we're looking for: (Essential): Subject matter expert (SME) with extensive gas industry experience and relevant qualifications In-depth knowledge of Gas Industry Sector affected by the Registration Scheme. In-depth knowledge of Enforcement Bodies affected by the Registration Scheme. Relevant experience or qualification in conflict management. Relevant experience or qualification in project management. Relevant experience or qualification in post incident follow up and support to Enforcement / Investigation bodies. Relevant experience or qualification in Information Technology e.g. Word, Excel, power Bi and Outlook. Relevant Auditor qualification. Relevant Health and safety qualifications e.g. IOSH Knowledge and understanding of Key Accounts expectations and needs. Relevant experience or qualification in a management discipline. In-depth knowledge of the CAPITA / HSE Contract re: Gas Registration Scheme. Driving licence Presentation and facilitation skills. (Other): Key understanding of KPIs & PIs relating to the contract. Broad knowledge of the CAPITA group of companies, ethos and method of operation. Sound working knowledge of CAPITA Management Systems. A competitive basic salaryplus company car 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
A leading consulting firm is seeking an Operations Manager in Liverpool to oversee the field team and manage the operational needs related to the Gas Registration Scheme. Responsibilities include ensuring safety compliance, engaging with stakeholders, and performance management of team members. The ideal candidate must have extensive gas industry experience, relevant management qualifications, and strong IT skills. This role offers a competitive salary and benefits, including a company car and the opportunity for career development.
Feb 25, 2026
Full time
A leading consulting firm is seeking an Operations Manager in Liverpool to oversee the field team and manage the operational needs related to the Gas Registration Scheme. Responsibilities include ensuring safety compliance, engaging with stakeholders, and performance management of team members. The ideal candidate must have extensive gas industry experience, relevant management qualifications, and strong IT skills. This role offers a competitive salary and benefits, including a company car and the opportunity for career development.
A leading consulting firm is seeking an Operations Manager in Liverpool to oversee the field team and manage the operational needs related to the Gas Registration Scheme. Responsibilities include ensuring safety compliance, engaging with stakeholders, and performance management of team members. The ideal candidate must have extensive gas industry experience, relevant management qualifications, and strong IT skills. This role offers a competitive salary and benefits, including a company car and the opportunity for career development.
Feb 25, 2026
Full time
A leading consulting firm is seeking an Operations Manager in Liverpool to oversee the field team and manage the operational needs related to the Gas Registration Scheme. Responsibilities include ensuring safety compliance, engaging with stakeholders, and performance management of team members. The ideal candidate must have extensive gas industry experience, relevant management qualifications, and strong IT skills. This role offers a competitive salary and benefits, including a company car and the opportunity for career development.
We are seeking a dynamic Operations Manager, to cover Northern England and Scotland, to lead and manage our field-based team in meeting the operational requirements of the Gas Registration Scheme. This role also involves supporting various other business areas related to the contract. If you are a motivated leader with a passion for operational excellence, we would love to hear from you! Job title: Area operations Manager Job Description: What you'll be doing: Proactively ensure personal safety and the safety of others by ensuring that the companies Health and Safety Policies, operational procedures and risk assessments are adhered to. Manage and work with the field-based staff in a specific area to effectively monitor the competence and delivery of gas safety by registered businesses and engineers. Establish and maintain effective relationships with external Stakeholders, Enforcement Bodies and others that have influence over and/or manage gas safety. Manage risk-based inspection regimes with Registered businesses including organising and facilitation of inspection events. Effectively manage a team to ensure Key Performance Indicators and Corporate/individual Objectives are achieved within agreed timescales. Effectively performance manage a team either collectively or individually when objectives and targets are not being met and/or when disciplinary processes are deemed necessary. Effectively develop and deliver presentations and / or events to Stakeholders, Enforcement Bodies and other that have influence over gas safety when required. Effectively support activities around illegal gas work. Manage the application of proportionate sanctions in a timely manner in respect of registered businesses and / or engineers. Manage special projects e.g. post incident follow up and Enforcement Body support. Review, design, develop and take ownership of operational procedures and processes as agreed with line and/or senior managers. Manage the escalation of complaints against service (internal and external) to a conclusion. Produce relevant reports within agreed timescales. Facilitate and chair operational meetings. Mentor/coach new and existing field staff. Manage delivery of Quality control/compliance of their staff. Cover call out rota for staff working outside of normal business hours What we're looking for: (Essential): Subject matter expert (SME) with extensive gas industry experience and relevant qualifications In-depth knowledge of Gas Industry Sector affected by the Registration Scheme. In-depth knowledge of Enforcement Bodies affected by the Registration Scheme. Relevant experience or qualification in conflict management. Relevant experience or qualification in project management. Relevant experience or qualification in post incident follow up and support to Enforcement / Investigation bodies. Relevant experience or qualification in Information Technology e.g. Word, Excel, power Bi and Outlook. Relevant Auditor qualification. Relevant Health and safety qualifications e.g. IOSH Knowledge and understanding of Key Accounts expectations and needs. Relevant experience or qualification in a management discipline. In-depth knowledge of the CAPITA / HSE Contract re: Gas Registration Scheme. Driving licence Presentation and facilitation skills. (Other): Key understanding of KPIs & PIs relating to the contract. Broad knowledge of the CAPITA group of companies, ethos and method of operation. Sound working knowledge of CAPITA Management Systems. A competitive basic salaryplus company car 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Feb 25, 2026
Full time
We are seeking a dynamic Operations Manager, to cover Northern England and Scotland, to lead and manage our field-based team in meeting the operational requirements of the Gas Registration Scheme. This role also involves supporting various other business areas related to the contract. If you are a motivated leader with a passion for operational excellence, we would love to hear from you! Job title: Area operations Manager Job Description: What you'll be doing: Proactively ensure personal safety and the safety of others by ensuring that the companies Health and Safety Policies, operational procedures and risk assessments are adhered to. Manage and work with the field-based staff in a specific area to effectively monitor the competence and delivery of gas safety by registered businesses and engineers. Establish and maintain effective relationships with external Stakeholders, Enforcement Bodies and others that have influence over and/or manage gas safety. Manage risk-based inspection regimes with Registered businesses including organising and facilitation of inspection events. Effectively manage a team to ensure Key Performance Indicators and Corporate/individual Objectives are achieved within agreed timescales. Effectively performance manage a team either collectively or individually when objectives and targets are not being met and/or when disciplinary processes are deemed necessary. Effectively develop and deliver presentations and / or events to Stakeholders, Enforcement Bodies and other that have influence over gas safety when required. Effectively support activities around illegal gas work. Manage the application of proportionate sanctions in a timely manner in respect of registered businesses and / or engineers. Manage special projects e.g. post incident follow up and Enforcement Body support. Review, design, develop and take ownership of operational procedures and processes as agreed with line and/or senior managers. Manage the escalation of complaints against service (internal and external) to a conclusion. Produce relevant reports within agreed timescales. Facilitate and chair operational meetings. Mentor/coach new and existing field staff. Manage delivery of Quality control/compliance of their staff. Cover call out rota for staff working outside of normal business hours What we're looking for: (Essential): Subject matter expert (SME) with extensive gas industry experience and relevant qualifications In-depth knowledge of Gas Industry Sector affected by the Registration Scheme. In-depth knowledge of Enforcement Bodies affected by the Registration Scheme. Relevant experience or qualification in conflict management. Relevant experience or qualification in project management. Relevant experience or qualification in post incident follow up and support to Enforcement / Investigation bodies. Relevant experience or qualification in Information Technology e.g. Word, Excel, power Bi and Outlook. Relevant Auditor qualification. Relevant Health and safety qualifications e.g. IOSH Knowledge and understanding of Key Accounts expectations and needs. Relevant experience or qualification in a management discipline. In-depth knowledge of the CAPITA / HSE Contract re: Gas Registration Scheme. Driving licence Presentation and facilitation skills. (Other): Key understanding of KPIs & PIs relating to the contract. Broad knowledge of the CAPITA group of companies, ethos and method of operation. Sound working knowledge of CAPITA Management Systems. A competitive basic salaryplus company car 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
We're looking for a skilled and experienced Principal Planning Consultant to join our market-leading Planning Resilience team at Capita. As the Principal Planner, you'll lead on major planning applications, provide expert advice, and help drive service improvements for our Local Authority clients. With access to a wide range of projects and a supportive team of over 200 planning professionals, this is a chance to make a real impact-on your career and the communities we serve. This is role is open to applicants across the UK and Northern Ireland. Job title: Principal Planning Consultant Job Description: What you'll be doing Process major planning applications in a timely manner, producing robust reports and recommendations to achieve desired and deliverable outcomes. Undertake pre application discussions on major proposals, some under Planning Performance Agreements Prepare and present evidence on appeals for external clients. Contribute to the delivery and improvement of business management systems, procedures and processes. Provide support and guidance to peers and more junior staff and ensure contemporary planning issues and legislation are cascaded and understood. Support the growth of the team by making a positive contribution to business development, securing repeat work and applying a commercial lens to all work undertaken. Provide consistently high quality professional advice on planning matters to clients, members of the public, councillors and others as necessary. Negotiate with applicants and a wide range of stakeholders in order to obtain high quality outcomes within given time constraints set out in our contractual arrangements with clients. Provide concise, accurate, justified and timely reports and recommendations on major planning applications and pre application discussions applying current legislation and policy changes as appropriate. Keep up to date with current and emerging policy development at a local, regional and national level so that clients are in a strong position to benefit from existing policies and potential changes. Be involved in service improvements and our business operations to ensure resilience competitive edge, efficiency and effectiveness going forward. What we're looking for Essential: Member of the Royal Town Planning Institute. Minimum of 7 years of relevant experience, including proven expertise as an expert witness at Planning Inquiries. Demonstrable experience working as a Principal Planning Officer or Consultant in the public sector is essential; experience across both public and private sectors would be advantageous. Proven ability to lead on Planning Performance Agreements (PPAs) A high level of knowledge, understanding and application of current and emerging planning legislation. Full, clean UK Driving License with the willingness to travel to meet our client requirements Starting salary: £40,000 per annum, negotiable depending on experience 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice A discretionary annual bonus / car allowance or company car - if applicable Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform About Capita Local Public Service Capita Public deliver services and solutions that keep the UK government including local councils running and improving services to the public. Capita Local Public Services (LPS) is a £170m business with 3,000 staff working in a matrix operating model to deliver services to over 50 clients, encompassing both Local Government and Community Health (NHS) Capita has a long and rich history working with Local Government and the NHS and both markets are central to our growth strategy for the next 5 years. Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You are part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. Customer first, always Fearless innovation Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Feb 24, 2026
Full time
We're looking for a skilled and experienced Principal Planning Consultant to join our market-leading Planning Resilience team at Capita. As the Principal Planner, you'll lead on major planning applications, provide expert advice, and help drive service improvements for our Local Authority clients. With access to a wide range of projects and a supportive team of over 200 planning professionals, this is a chance to make a real impact-on your career and the communities we serve. This is role is open to applicants across the UK and Northern Ireland. Job title: Principal Planning Consultant Job Description: What you'll be doing Process major planning applications in a timely manner, producing robust reports and recommendations to achieve desired and deliverable outcomes. Undertake pre application discussions on major proposals, some under Planning Performance Agreements Prepare and present evidence on appeals for external clients. Contribute to the delivery and improvement of business management systems, procedures and processes. Provide support and guidance to peers and more junior staff and ensure contemporary planning issues and legislation are cascaded and understood. Support the growth of the team by making a positive contribution to business development, securing repeat work and applying a commercial lens to all work undertaken. Provide consistently high quality professional advice on planning matters to clients, members of the public, councillors and others as necessary. Negotiate with applicants and a wide range of stakeholders in order to obtain high quality outcomes within given time constraints set out in our contractual arrangements with clients. Provide concise, accurate, justified and timely reports and recommendations on major planning applications and pre application discussions applying current legislation and policy changes as appropriate. Keep up to date with current and emerging policy development at a local, regional and national level so that clients are in a strong position to benefit from existing policies and potential changes. Be involved in service improvements and our business operations to ensure resilience competitive edge, efficiency and effectiveness going forward. What we're looking for Essential: Member of the Royal Town Planning Institute. Minimum of 7 years of relevant experience, including proven expertise as an expert witness at Planning Inquiries. Demonstrable experience working as a Principal Planning Officer or Consultant in the public sector is essential; experience across both public and private sectors would be advantageous. Proven ability to lead on Planning Performance Agreements (PPAs) A high level of knowledge, understanding and application of current and emerging planning legislation. Full, clean UK Driving License with the willingness to travel to meet our client requirements Starting salary: £40,000 per annum, negotiable depending on experience 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice A discretionary annual bonus / car allowance or company car - if applicable Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform About Capita Local Public Service Capita Public deliver services and solutions that keep the UK government including local councils running and improving services to the public. Capita Local Public Services (LPS) is a £170m business with 3,000 staff working in a matrix operating model to deliver services to over 50 clients, encompassing both Local Government and Community Health (NHS) Capita has a long and rich history working with Local Government and the NHS and both markets are central to our growth strategy for the next 5 years. Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You are part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. Customer first, always Fearless innovation Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Principal Consultant page is loaded Principal Consultantremote type: Hybrydowylocations: Home-Based - GBRtime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: We're looking for an experienced IT Procurement specialist who can help public sector clients make smarter, more efficient decisions about their technology spend. You'll uncover opportunities, influence senior stakeholders, and deliver meaningful cost savings that make a real difference. If you enjoy solving complex problems, working with variety, and leading conversations at a senior level, this role is for you. Job title: Principal Consultant Job Description: This position is working from home, however you may be required for client or business needs. We're truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds What you'll be doing consulting with clients to identify where cost savings can be made across IT spend categories analysing spend data to spot patterns, inefficiencies and opportunities for improvement delivering strategic recommendations on supplier consolidation, contracting and technology usage leading on discovery activity within client environments, particularly in health, transport and defence influencing senior stakeholders and guiding them through savings proposals and change contributing to a busy, high performing team with a strong pipeline of public sector work What we're looking for Essential strong knowledge of IT spend categories and how suppliers operate consultancy experience or a background in large scale savings programmes proven experience delivering measurable cost savings within IT procurement ability to analyse data and translate insights into practical, commercial recommendations confidence engaging senior stakeholders, asking the right questions and influencing decisions excellent communication and relationship building skills a commercially minded, solutions focused approach with the ability to work independently Desirable experience in health, transport or public sector procurement About Capita Procurement Services As a market-leading provider of strategic and tactical procurement services, Capita Procurement Solutions are experts in ensuring businesses have the tools and advice to spend wisely when it comes to suppliers. With a global delivery platform, we design and deliver innovative, flexible procurement solutions for some of the largest public and private sector organisations in the UK, helping our clients to manage and improve their supply chain. a competitive basic salary + bonus 25 days' holiday (rising to 27) with the opportunity to buy extra leave the chance to work on high impact IT cost reduction projects across health, transport and defence, shaping real change in the public sector a supportive, stable team environment with long term career opportunities and exposure to complex, strategic procurement work the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. Customer first, always Fearless innovation Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Feb 22, 2026
Full time
Principal Consultant page is loaded Principal Consultantremote type: Hybrydowylocations: Home-Based - GBRtime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: We're looking for an experienced IT Procurement specialist who can help public sector clients make smarter, more efficient decisions about their technology spend. You'll uncover opportunities, influence senior stakeholders, and deliver meaningful cost savings that make a real difference. If you enjoy solving complex problems, working with variety, and leading conversations at a senior level, this role is for you. Job title: Principal Consultant Job Description: This position is working from home, however you may be required for client or business needs. We're truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds What you'll be doing consulting with clients to identify where cost savings can be made across IT spend categories analysing spend data to spot patterns, inefficiencies and opportunities for improvement delivering strategic recommendations on supplier consolidation, contracting and technology usage leading on discovery activity within client environments, particularly in health, transport and defence influencing senior stakeholders and guiding them through savings proposals and change contributing to a busy, high performing team with a strong pipeline of public sector work What we're looking for Essential strong knowledge of IT spend categories and how suppliers operate consultancy experience or a background in large scale savings programmes proven experience delivering measurable cost savings within IT procurement ability to analyse data and translate insights into practical, commercial recommendations confidence engaging senior stakeholders, asking the right questions and influencing decisions excellent communication and relationship building skills a commercially minded, solutions focused approach with the ability to work independently Desirable experience in health, transport or public sector procurement About Capita Procurement Services As a market-leading provider of strategic and tactical procurement services, Capita Procurement Solutions are experts in ensuring businesses have the tools and advice to spend wisely when it comes to suppliers. With a global delivery platform, we design and deliver innovative, flexible procurement solutions for some of the largest public and private sector organisations in the UK, helping our clients to manage and improve their supply chain. a competitive basic salary + bonus 25 days' holiday (rising to 27) with the opportunity to buy extra leave the chance to work on high impact IT cost reduction projects across health, transport and defence, shaping real change in the public sector a supportive, stable team environment with long term career opportunities and exposure to complex, strategic procurement work the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. Customer first, always Fearless innovation Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
A leading consulting firm in the UK is seeking an experienced Principal Consultant specializing in IT Procurement. The role involves consulting with public sector clients to identify cost-saving opportunities, analyzing spend data, and delivering strategic recommendations on technology usage. Key qualifications include strong knowledge of IT spend categories, consultancy experience, and excellent communication skills. This position allows for home-based flexibility with a competitive salary and various benefits.
Feb 22, 2026
Full time
A leading consulting firm in the UK is seeking an experienced Principal Consultant specializing in IT Procurement. The role involves consulting with public sector clients to identify cost-saving opportunities, analyzing spend data, and delivering strategic recommendations on technology usage. Key qualifications include strong knowledge of IT spend categories, consultancy experience, and excellent communication skills. This position allows for home-based flexibility with a competitive salary and various benefits.
Salary: £24,043 per annum Location: Hybrid working from our Dearne Valley (Rotherham) site, you will be required to work 2 days in the office and 3 days at home. Contract: Permanent Hours: Full-Time - 37.5 hours per week Shift pattern: working shifts between the hours of 7am - 11pm Monday to Friday and 7am to 10:30pm Saturday & Sunday, including Bank Holidays Training: 4 weeks training which will be Monday to Friday 9am to 5:30pm, the training will be carried out on site Start date: Wednesday 12th November September 2025 As a Customer Service Advisor at Capita, you'll be part of our dynamic Southern Water client team. Become the frontline force for customers facing urgent water-related issues. From sudden loss of supply and pressure drops to the rare but critical home flooding emergencies - you'll be the calm in the storm, the voice of reassurance, and the problem-solver they count on. If you thrive under pressure, love helping people, and want to make a real impact every single day, this is your moment. We are committed to delivering a personalised, premium service that continually enhances our customers' experience. With advanced technical support tools, our platinum service ensures our experts - that's you - can assist customers whenever and wherever they need it. Bring your "can-do" attitude and passion for customer service, and we'll provide you with the tools and training to excel in your role. Join us and be part of a team that values excellence and customer satisfaction. Job title: Southern Water Customer Service Advisor Job Description: What you'll be doing: Supporting with inbound calls Taking ownership of each call you will be delivering a service which makes Southern Water customers feel valued and supported Taking calls from Southern Water customers to support with a wide range of high priority/emergency enquires. Customers may be experiencing instances of no water, a drop in pressure, discoloured water or in extreme circumstances, flooding in their homes. Many of these customers may be vulnerable or in distress, so your empathy and ability to remain calm under pressure will be essential. Creating a positive experience for both customer and client Who are we looking for: Confidence and the ability to communicate clearly and effectively An ability to learn new skills quickly, including adopting new processes and technology An ability to think on your feet and adapt to different situations, maintaining emotional stability and staying motivated with a drive to continuously improve A good listener, who can be empathetic, show patience and adapt their behaviours to suit different callers Good attention to detail, ensuring all gathered information is accurate and maintaining a strong focus on delivering exceptional work. Ideally, experience working within a customer service environment. A quiet space to work at home with a strong WIFI connection What's in it for you? A competitive salary of £24,043 per annum 22 days' holiday The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle-from discounts on retail and socialising, to health & wellbeing, travel, and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What will happen next: Choose 'apply' to submit a short application ensuring you add your contact number and email address so we can reach you easily. The team will then reach out to discuss the role in more detail. Equal Opportunities We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at . For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Rotherham , United Kingdom Time Type: Full time Contract Type: Permanent
Oct 04, 2025
Full time
Salary: £24,043 per annum Location: Hybrid working from our Dearne Valley (Rotherham) site, you will be required to work 2 days in the office and 3 days at home. Contract: Permanent Hours: Full-Time - 37.5 hours per week Shift pattern: working shifts between the hours of 7am - 11pm Monday to Friday and 7am to 10:30pm Saturday & Sunday, including Bank Holidays Training: 4 weeks training which will be Monday to Friday 9am to 5:30pm, the training will be carried out on site Start date: Wednesday 12th November September 2025 As a Customer Service Advisor at Capita, you'll be part of our dynamic Southern Water client team. Become the frontline force for customers facing urgent water-related issues. From sudden loss of supply and pressure drops to the rare but critical home flooding emergencies - you'll be the calm in the storm, the voice of reassurance, and the problem-solver they count on. If you thrive under pressure, love helping people, and want to make a real impact every single day, this is your moment. We are committed to delivering a personalised, premium service that continually enhances our customers' experience. With advanced technical support tools, our platinum service ensures our experts - that's you - can assist customers whenever and wherever they need it. Bring your "can-do" attitude and passion for customer service, and we'll provide you with the tools and training to excel in your role. Join us and be part of a team that values excellence and customer satisfaction. Job title: Southern Water Customer Service Advisor Job Description: What you'll be doing: Supporting with inbound calls Taking ownership of each call you will be delivering a service which makes Southern Water customers feel valued and supported Taking calls from Southern Water customers to support with a wide range of high priority/emergency enquires. Customers may be experiencing instances of no water, a drop in pressure, discoloured water or in extreme circumstances, flooding in their homes. Many of these customers may be vulnerable or in distress, so your empathy and ability to remain calm under pressure will be essential. Creating a positive experience for both customer and client Who are we looking for: Confidence and the ability to communicate clearly and effectively An ability to learn new skills quickly, including adopting new processes and technology An ability to think on your feet and adapt to different situations, maintaining emotional stability and staying motivated with a drive to continuously improve A good listener, who can be empathetic, show patience and adapt their behaviours to suit different callers Good attention to detail, ensuring all gathered information is accurate and maintaining a strong focus on delivering exceptional work. Ideally, experience working within a customer service environment. A quiet space to work at home with a strong WIFI connection What's in it for you? A competitive salary of £24,043 per annum 22 days' holiday The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle-from discounts on retail and socialising, to health & wellbeing, travel, and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What will happen next: Choose 'apply' to submit a short application ensuring you add your contact number and email address so we can reach you easily. The team will then reach out to discuss the role in more detail. Equal Opportunities We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at . For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Rotherham , United Kingdom Time Type: Full time Contract Type: Permanent
