Capita
Strategic Sales & Bid Director - Public Sector Pensions page is loaded Strategic Sales & Bid Director - Public Sector Pensionsremote type: Praca z domulocations: Londontime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: Strategic Sales & Bid Director - Public Sector Pensions Home-based with occasionally travel to offices/clients as required We are looking for a Strategic Sales & Bid Director (SSBD) to be a part of our Public Sector Pensions Leadership team and play a pivotal role in driving the success of high-value opportunities. This position will be responsible for crafting and executing strategies that ensures the business captures large, strategic deals while optimizing the end-to-end sales process. The SSBD will be a blend of strategic thinking, relationship management and cross-functional collaboration to influence decision-making, mitigate risks and help drive long-term growth. The SSBD is responsible for driving effective qualification readiness, appropriate solution design, commercial deal design and planning for strategic prospect plans, dialogue & negotiation planning and management of internal governance processes to aid the closure of deals in order to provide in-year revenue growth and drive longer-term future revenue value. Ensuring compliance with data inputs, governance and reporting, the SSBD will ensure that progress for strategic deals for the Pensions business are recorded, reported and communicated appropriately. Through collaboration with the solution architects, sales leads, bid management team, cost modellers, GPL and wider organisation, the SSBD will drive ensure that live opportunities are appropriately resourced, there is a clear win strategy with regular planning sessions across all the functions that feed into a winning bid and working with the bid team the SSBD will create a feedback process post client interaction and dialogue to ensure bids constantly evolve. Job title: Strategic Sales & Bid Director - Public Sector Pensions Job Description: Key Accountabilities As a core member of the Public Sector Pension Team, this role is instrumental in: Leading the development and successful tactical and strategic planning of large deals across the market vertical Developing key stakeholder relationships across central and local government teams Lead the strategic planning and execution for key large-scale opportunities, ensuring alignment with the organisation's overall growth objectives. Collaborate with sales leadership to identify and prioritise high-value opportunities based on strategic fit, market trends, and financial impact. Develop and execute tailored strategies to close large deals, maximising profitability and long-term partnership potential. Act as a strategic liaison between commercial, operations, IT, and executive teams to ensure alignment on large opportunities. Facilitate and drive high-level discussions with senior leadership to ensure resources are allocated efficiently and that all stakeholders are aligned throughout the sales cycle. Lead cross-functional teams to design and implement customised solutions that address client pain points and business needs. Develop a deep understanding of client business models, industry dynamics, and competitive landscapes to create tailored value propositions that resonate with key decision-makers. Collaborate with senior sales leaders to develop and deliver compelling, strategic presentations and proposals that reflect both the client's needs and the company's unique capabilities. Collaborate with sales and account teams to design customised solutions that align with client goals, ensuring a compelling case for long-term partnership. Implementing robust and consistent Sales Opportunity origination, development and successful completion (e.g. Revenuestorm, Miller Heimann). Effective governance and reporting to ensure visibility and successful delivery of opportunities using What Are We Looking For: Essential Understand the importance of effective and compliant strategic sales planning and measurement. Understanding of the Public Sector environment. Understand of Public Sector Procurement Process. Proven record of owning business critical reporting and information enablement. Ability to build and maintain positive working relationships at all levels in the business and to engage with strategic external stakeholders on a regular basis. Ability to lead and motivate others. Ability to influence others. Collaborative approach to working. Ability to communicate at all levels. Ability to coach direct reports. Self-motivator. Attention to detail and Quality Management. Knowledge of the UK Pensions Market and trends. Knowledge of Public Sector Pensions Market and Key Stakeholders. Genuine interest in nurturing talent and ensuring opportunities for career advancement are open to all Desirable Previous leadership of cross functional sales and bid teams. Experience of operating within a regulated business. Understanding, having worked in or closely with MoD and or NHS About Capita Pension Solutions At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS's strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2025 and beyond. 23 days' holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at . Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the
Strategic Sales & Bid Director - Public Sector Pensions page is loaded Strategic Sales & Bid Director - Public Sector Pensionsremote type: Praca z domulocations: Londontime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: Strategic Sales & Bid Director - Public Sector Pensions Home-based with occasionally travel to offices/clients as required We are looking for a Strategic Sales & Bid Director (SSBD) to be a part of our Public Sector Pensions Leadership team and play a pivotal role in driving the success of high-value opportunities. This position will be responsible for crafting and executing strategies that ensures the business captures large, strategic deals while optimizing the end-to-end sales process. The SSBD will be a blend of strategic thinking, relationship management and cross-functional collaboration to influence decision-making, mitigate risks and help drive long-term growth. The SSBD is responsible for driving effective qualification readiness, appropriate solution design, commercial deal design and planning for strategic prospect plans, dialogue & negotiation planning and management of internal governance processes to aid the closure of deals in order to provide in-year revenue growth and drive longer-term future revenue value. Ensuring compliance with data inputs, governance and reporting, the SSBD will ensure that progress for strategic deals for the Pensions business are recorded, reported and communicated appropriately. Through collaboration with the solution architects, sales leads, bid management team, cost modellers, GPL and wider organisation, the SSBD will drive ensure that live opportunities are appropriately resourced, there is a clear win strategy with regular planning sessions across all the functions that feed into a winning bid and working with the bid team the SSBD will create a feedback process post client interaction and dialogue to ensure bids constantly evolve. Job title: Strategic Sales & Bid Director - Public Sector Pensions Job Description: Key Accountabilities As a core member of the Public Sector Pension Team, this role is instrumental in: Leading the development and successful tactical and strategic planning of large deals across the market vertical Developing key stakeholder relationships across central and local government teams Lead the strategic planning and execution for key large-scale opportunities, ensuring alignment with the organisation's overall growth objectives. Collaborate with sales leadership to identify and prioritise high-value opportunities based on strategic fit, market trends, and financial impact. Develop and execute tailored strategies to close large deals, maximising profitability and long-term partnership potential. Act as a strategic liaison between commercial, operations, IT, and executive teams to ensure alignment on large opportunities. Facilitate and drive high-level discussions with senior leadership to ensure resources are allocated efficiently and that all stakeholders are aligned throughout the sales cycle. Lead cross-functional teams to design and implement customised solutions that address client pain points and business needs. Develop a deep understanding of client business models, industry dynamics, and competitive landscapes to create tailored value propositions that resonate with key decision-makers. Collaborate with senior sales leaders to develop and deliver compelling, strategic presentations and proposals that reflect both the client's needs and the company's unique capabilities. Collaborate with sales and account teams to design customised solutions that align with client goals, ensuring a compelling case for long-term partnership. Implementing robust and consistent Sales Opportunity origination, development and successful completion (e.g. Revenuestorm, Miller Heimann). Effective governance and reporting to ensure visibility and successful delivery of opportunities using What Are We Looking For: Essential Understand the importance of effective and compliant strategic sales planning and measurement. Understanding of the Public Sector environment. Understand of Public Sector Procurement Process. Proven record of owning business critical reporting and information enablement. Ability to build and maintain positive working relationships at all levels in the business and to engage with strategic external stakeholders on a regular basis. Ability to lead and motivate others. Ability to influence others. Collaborative approach to working. Ability to communicate at all levels. Ability to coach direct reports. Self-motivator. Attention to detail and Quality Management. Knowledge of the UK Pensions Market and trends. Knowledge of Public Sector Pensions Market and Key Stakeholders. Genuine interest in nurturing talent and ensuring opportunities for career advancement are open to all Desirable Previous leadership of cross functional sales and bid teams. Experience of operating within a regulated business. Understanding, having worked in or closely with MoD and or NHS About Capita Pension Solutions At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS's strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2025 and beyond. 23 days' holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at . Location: London,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the
Capita
Rotherham, Yorkshire
Salary: £24,043 per annum Location: Hybrid working from our Dearne Valley (Rotherham) site, you will be required to work 2 days in the office and 3 days at home. Contract: Permanent Hours: Full-Time - 37.5 hours per week Shift pattern: working shifts between the hours of 7am - 11pm Monday to Friday and 7am to 10:30pm Saturday & Sunday, including Bank Holidays Training: 4 weeks training which will be Monday to Friday 9am to 5:30pm, the training will be carried out on site Start date: Wednesday 12th November September 2025 As a Customer Service Advisor at Capita, you'll be part of our dynamic Southern Water client team. Become the frontline force for customers facing urgent water-related issues. From sudden loss of supply and pressure drops to the rare but critical home flooding emergencies - you'll be the calm in the storm, the voice of reassurance, and the problem-solver they count on. If you thrive under pressure, love helping people, and want to make a real impact every single day, this is your moment. We are committed to delivering a personalised, premium service that continually enhances our customers' experience. With advanced technical support tools, our platinum service ensures our experts - that's you - can assist customers whenever and wherever they need it. Bring your "can-do" attitude and passion for customer service, and we'll provide you with the tools and training to excel in your role. Join us and be part of a team that values excellence and customer satisfaction. Job title: Southern Water Customer Service Advisor Job Description: What you'll be doing: Supporting with inbound calls Taking ownership of each call you will be delivering a service which makes Southern Water customers feel valued and supported Taking calls from Southern Water customers to support with a wide range of high priority/emergency enquires. Customers may be experiencing instances of no water, a drop in pressure, discoloured water or in extreme circumstances, flooding in their homes. Many of these customers may be vulnerable or in distress, so your empathy and ability to remain calm under pressure will be essential. Creating a positive experience for both customer and client Who are we looking for: Confidence and the ability to communicate clearly and effectively An ability to learn new skills quickly, including adopting new processes and technology An ability to think on your feet and adapt to different situations, maintaining emotional stability and staying motivated with a drive to continuously improve A good listener, who can be empathetic, show patience and adapt their behaviours to suit different callers Good attention to detail, ensuring all gathered information is accurate and maintaining a strong focus on delivering exceptional work. Ideally, experience working within a customer service environment. A quiet space to work at home with a strong WIFI connection What's in it for you? A competitive salary of £24,043 per annum 22 days' holiday The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle-from discounts on retail and socialising, to health & wellbeing, travel, and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What will happen next: Choose 'apply' to submit a short application ensuring you add your contact number and email address so we can reach you easily. The team will then reach out to discuss the role in more detail. Equal Opportunities We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at . For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Rotherham , United Kingdom Time Type: Full time Contract Type: Permanent
Salary: £24,043 per annum Location: Hybrid working from our Dearne Valley (Rotherham) site, you will be required to work 2 days in the office and 3 days at home. Contract: Permanent Hours: Full-Time - 37.5 hours per week Shift pattern: working shifts between the hours of 7am - 11pm Monday to Friday and 7am to 10:30pm Saturday & Sunday, including Bank Holidays Training: 4 weeks training which will be Monday to Friday 9am to 5:30pm, the training will be carried out on site Start date: Wednesday 12th November September 2025 As a Customer Service Advisor at Capita, you'll be part of our dynamic Southern Water client team. Become the frontline force for customers facing urgent water-related issues. From sudden loss of supply and pressure drops to the rare but critical home flooding emergencies - you'll be the calm in the storm, the voice of reassurance, and the problem-solver they count on. If you thrive under pressure, love helping people, and want to make a real impact every single day, this is your moment. We are committed to delivering a personalised, premium service that continually enhances our customers' experience. With advanced technical support tools, our platinum service ensures our experts - that's you - can assist customers whenever and wherever they need it. Bring your "can-do" attitude and passion for customer service, and we'll provide you with the tools and training to excel in your role. Join us and be part of a team that values excellence and customer satisfaction. Job title: Southern Water Customer Service Advisor Job Description: What you'll be doing: Supporting with inbound calls Taking ownership of each call you will be delivering a service which makes Southern Water customers feel valued and supported Taking calls from Southern Water customers to support with a wide range of high priority/emergency enquires. Customers may be experiencing instances of no water, a drop in pressure, discoloured water or in extreme circumstances, flooding in their homes. Many of these customers may be vulnerable or in distress, so your empathy and ability to remain calm under pressure will be essential. Creating a positive experience for both customer and client Who are we looking for: Confidence and the ability to communicate clearly and effectively An ability to learn new skills quickly, including adopting new processes and technology An ability to think on your feet and adapt to different situations, maintaining emotional stability and staying motivated with a drive to continuously improve A good listener, who can be empathetic, show patience and adapt their behaviours to suit different callers Good attention to detail, ensuring all gathered information is accurate and maintaining a strong focus on delivering exceptional work. Ideally, experience working within a customer service environment. A quiet space to work at home with a strong WIFI connection What's in it for you? A competitive salary of £24,043 per annum 22 days' holiday The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle-from discounts on retail and socialising, to health & wellbeing, travel, and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What will happen next: Choose 'apply' to submit a short application ensuring you add your contact number and email address so we can reach you easily. The team will then reach out to discuss the role in more detail. Equal Opportunities We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at . For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Rotherham , United Kingdom Time Type: Full time Contract Type: Permanent
