Brook Street

169 job(s) at Brook Street

Brook Street
Nov 28, 2025
Full time
High-Earning Travel Sales Role - Turn Your Passion into Profit! Location: Croydon, CR0 (Office-based: 4 weekdays + 1 weekend day) Salary: 30,000 base (guaranteed for first 2 years) + uncapped commission Are you a dynamic, target-driven sales professional with a love for travel? Join one of the UK's fastest-growing luxury travel companies and sell tailor-made, high-value holidays to leisure and corporate clients. What's in it for you? 30K guaranteed base + uncapped commission Luxury trips - sell five-star, experience five-star Access to the O2 Arena suite + unbeatable travel perks Award-winning training to fast-track your sales success Free parking + travel discounts + a collaborative, high-energy team Immediate start for top performers Your Day-to-Day: Use consultative sales techniques to close luxury travel deals Build and manage a portfolio of clients Stay on top of travel trends and destination expertise Smash ambitious KPIs through upselling and cross-selling We're Looking For: Confident closers with proven sales success Hungry, driven individuals who love the buzz of targets Passion for travel and strong geographical knowledge Able to commute to Croydon, CR0 Ready to turn your sales talent into serious earnings? Apply now to take your career global! Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Brook Street
Nov 28, 2025
Full time
Location: Medway, Kent Hours: 9am-5pm Monday - Friday Salary: 30,000 - 35,000 Benefits: 25 days holiday + 8 bank holidays, free parking, pension, healthcare, various social events, comprehensive training and development, funding for CII studies This is a fantastic opportunity to join an expanding, client-focused insurance company renowned for delivering exceptional service. You will be responsible for managing the bespoke insurance needs of a prestigious and highly exclusive client base. Your duties within this role will include some of the following: - Building relationships with key clients and insurer partners - Handling all enquiries in a professional manner and in line with the service standards - Providing an excellent level of service to clients on enquiries, new business quotations, MTA's and renewals - Recording all relevant information, correspondence and documentation on the Acturis system - Underwriting large risks up to your individual underwriting authority If you would like to apply for this position then please send across your CV today. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Brook Street
Nov 28, 2025
Full time
Account Director Litigation Communications LONDON Are you a highly experienced Senior Account Manager or newly promoted Account Director specialising in Litigation Communications looking to work at a market-leading Legal PR firm ?! If so, read on! This established firm of 30 staff are a full-service PR consultancy that delivers campaigns, consultations, and content to clients across the legal sector. They provide reputation counsel to the legal sector through Litigation Communication, Crisis Management, Corporate Positioning and Internal Communications. Additional experience in Crisis Communications is also of value. Clients include a mix of top-tier law firms acting on behalf of major global corporations as well as working directly with Law Firms and Litigation Hedge Funds. This firm is an equal opportunity employer and values diversity in all its forms, including neurodiversity. They are committed to creating an environment for all employees and welcome applications from individuals of all backgrounds, regardless of age, disability, gender, neurodiversity, physical ability, religion, race or ethnicity, sexual orientation, or socio-economic background. Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities
Brook Street
Nov 28, 2025
Full time
Account Director Corporate Communications Professional Services (Legal & Accountancy) Central London Are you an experienced Corporate PR Senior Account Manager or newly promoted Account Director with a passion for legal & accountancy looking to join a international communications firm ? If so, read on. This firm is an award-winning communications firm providing PR, Content & Campaigns, and Crisis & Litigation. Led by seasoned media professionals and top creative directors, we help ambitious, complex organizations engage sophisticated audiences. Their roots are in the legal sector, where unrivalled depth of knowledge allows them to provide counsel to the world's largest, most profitable and most specialized law firms. Other professional services firms look to them for a nuanced understanding of their businesses, a clear sense of the kinds of stories that make news, and tested knowledge of when and how to engage the media. Benefits - 25 days holiday + bank holiday, Christmas-New Year's office closed unless client crisis , Vitality Healthcare, Gym Membership Subsidy, Life Insurance, Salary Protection, Workplace Pension, Cycle to Work Scheme. Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities
Brook Street
Nov 28, 2025
Full time
Senior Account Manager (Planning Communications) Award Winning Property PR Firm - London Competitive Salary Are you a savvy Planning Comms Account Manager (or new promoted SAM ) specialist with a passion for the Built Environment? If so, read on! This firm is a market leading, independently owned, fast paced agency that is passionate about regeneration and place-making. They work with the biggest and brightest companies to deliver homes, job and places in London and the South East. As a Senior Account Manager , your role is to manage your client accounts on a day by day basis delivering high quality activity demonstrating agency objective to demonstrate added value in all your activities. Company Benefits: 25 days annual leave (plus Christmas break & bank holiday), healthcare cover (BUPA), 3.30pm Friday finish, hybrid office/ home working, summer & Christmas parties, "glamping trips", social committee, Friday bar, "elevenses" etc (when restrictions lift). Your duties will include, but will not be limited to: Managing, with support and guidance, consultation, and corporate communication programmes for a wide range of property, public sector and corporate clients Support and brief client teams Well versed in all aspects of the planning and property landscape and be able to demonstrate an up-to-date understanding of how to deliver communication activities throughout the project timeline Preparing client ready collateral and advice on delivering a strategy and associated programme successfully Assisting in the organisation of public exhibition events including visiting and booking venues, distribution maps, Q&As and rolling out the agreed stakeholder contact programme Acting as a mentor and day to day contact for junior consultants Overseeing projects and ensuring junior members of the team deliver consistent, high quality material and content Have an increased understanding of the commercial drivers for your clients and business as a whole Oversight and management of client / project budget Emerging skills to become a Senior Account Manager An understanding of managing project costs and preparing content for monthly invoicing Deep understanding of key client stakeholders Deliver creative ideas and insights, mining organic growth opportunities Undertaking a mentoring role to the wider team in terms of developing team skills Preparing training as part of the Kanda development programme Developing a strategic role within the client team and advising on wider project risks and opportunities The above is not an exhaustive list and will develop as the business grows and evolves Key attributes and skills: Strong interpersonal skills, good communicator - clear and directive Excellent organisational skills, good time and project management Enthusiastic, approachable, 'can do' attitude Self-starter, proactive, takes initiative Works collaboratively, good team player Demonstrate agility, decisiveness and responsiveness Works calmly under pressure, exercising discretion and demonstrating gravitas High quality of work with strong attention to detail Competent copywriting skills Demonstrates agility and responsiveness Strong ability to assimilate, analyse and summarise written material quickly Excellent research and communication (written and oral) skills Please email me with an updated CV immediately if you or anyone you know is suitable for this role.
Brook Street
Nov 28, 2025
Full time
Consultant (AM-AD) Financial PR & Investor Relations Competitive Salary Are you a Healthcare & Life Science Financial PR specialist looking to develop your skills at an internationally networked agency in the heart of London? If so, read on! This agency is a global leader in financial communications, investor relations and strategic communications advisory with offices in London and across the United States. Their London team of 35 staff provides strategic, long-term advice to boards, senior decision makers and executives on critical communications programmes and stakeholder challenges. The company has established deep knowledge across all areas of the global healthcare sector through broad experience in representing international clients spanning the Fortune 500, FTSE 100, FTSEurofirst 300 and FTSE 250, through to discrete specialist reputation management projects. Consultant (AM-AD) Specialisms: Financial PR & Strategic Communications (including Investor Relations, M&A & IPO's) and Corporate Communications Industry: Healthcare Media Relations: Mainly top-tier UK national & trade media. Strong writer required! Accounts: An outstanding mix of listed and unlisted global healthcare clients such as pharmaceutical companies and investment management firms Digital: Social media skills a bonus however in no way essential Team Management: You'll be supporting and eventually line managing a couple of juniors across various accounts - typically no more than 6 accounts - purely because they like you to be able to work closely with clients Client Services: Strong client management skills and comfortable at pitching for organic and new client briefs Company Benefits: Free Health cover, life insurance, pension plan, cycle to work scheme, childcare voucher scheme, 25 days holiday, birthday off (+ bank holidays) and flexible home working Ideally looking for someone with a strong understanding of FPR and Investor relations. However also open to individuals with a corporate communications and media relations background who have a passion to develop a career in financial communications. Experience in healthcare isn't essential (however obviously a bonus) as this company invest time and money to train and educate new staff (both internally and externally) on the healthcare industry. Please email me with an updated CV immediately if you or anyone you know is suitable for this role.
Brook Street
Nov 28, 2025
Full time
Account Manager - Top Property PR Agency Award Winning PR & Communication Firm - London Competitive Salary Following some exciting new client wins this year, the Property PR team of this award-winning agency are seeking an Account Manager who is looking to work in a creative, fun and fast-paced agency environment. The role is flexible and is likely to require at least 2-3 days per week in our brand-new office in the heart of central London. The highly respected and award-winning team boasts a superb mix of boutique and blue-chip clients, nationally and internationally, including residential developers, agents, architects, retirement specialists and more, with work spanning both consumer and corporate campaigns. The Role Job Title: Account Manager PR Specialisms: Corporate Communications and ESG Communications Industry Verticals: Built Environment (residential & commercial property development, architecture, construction, retail, transport, infrastructure) No. of live accounts: You'll typically be working across 5 retained accounts at any one time Media Relations: Writing press releases and pitching to top-tier UK trade and national media Team Management: Line managing 2 juniors (1 SAE & 1 Account Assistant) New Business: Actively involved in R&I, pitch development and presentations Reason for this hire: Due to several new business wins, the agency has created a new Account Manager role to help grow the business to the next level Company Benefits: We are offering a competitive salary and benefits, excellent career progression prospects and the chance to make your mark in a vibrant and highly successful team The Person 2-4 years' PR experience An eye for news and social media and a positive can-do attitude Responsibilities will include managing client accounts and junior staff members Supporting with new business pitches Working closely with our wider marketing and media teams on integrated property campaigns Please email me with an updated CV immediately if you or anyone you know is suitable for this role.
Brook Street
Nov 28, 2025
Full time
Account Manager Litigation Communications LONDON Are you a highly experienced Senior Account Executive or newly promoted Account Manager specialising in Litigation Communications looking to work at a market-leading Legal PR firm ?! If so, read on! This established firm of 30 staff are a full-service PR consultancy that delivers campaigns, consultations, and content to clients across the legal sector. They provide reputation counsel to the legal sector through Litigation Communication, Crisis Management, Corporate Positioning and Internal Communications. Additional experience in Crisis Communications is also of value. Clients include a mix of top-tier law firms acting on behalf of major global corporations as well as working directly with Law Firms and Litigation Hedge Funds. This firm is an equal opportunity employer and values diversity in all its forms, including neurodiversity. They are committed to creating an environment for all employees and welcome applications from individuals of all backgrounds, regardless of age, disability, gender, neurodiversity, physical ability, religion, race or ethnicity, sexual orientation, or socio-economic background. Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities
Brook Street Southport, Merseyside
Nov 27, 2025
Seasonal
Home Office - Administrative Officer Job Description Administrative Officer - Customer Services Group Location: Southport, PR8 2HH Full time hybrid 60% office 40% remote - First 10 weeks full time in office for training Hourly rate: 13.85 Working Days/Hours: Monday to Friday, 37hr pr/w, 9am -5pm Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as an Administrative Officer - Customer Services Group. Duties / Responsibilities: Providing outstanding customer service in resolving all telephone and e-mail enquiries relating to Passport applications within the established service timescales. Providing advice and guidance on a range of, complex nationality, eligibility and procedural enquiries to customers of HM Passport Office, to safeguard the customer experience through the effective implementation of standards, policies and processes. Developing and maintaining knowledge of legislation, policy, procedure and security guidelines. Providing timely and excellent customer service, remaining authentic, compassionate and professional to ensure the best possible interaction with our customers. Investigating and following up queries using all information, systems or work tools available. Working effectively within a fast-paced, multi-tasking, team-based environment to achieve team goals and targets. Contributing to the development and improvement of team processes. Taking responsibility for one's own personal attendance, performance and development. Demonstrating and promoting HMPO Values in all areas of work. Adhering to and complying with HMPO policies and procedures. Working flexibly and providing support to other operational colleagues / areas as required. Resolving customer problems fairly and effectively seeking to improve the customer experience through continuous improvement. Essential Criteria This role is suitable for someone who has a passion for delivering excellent customer service; working in a team to deliver tangible, timely results and wanting to make a difference to meet the needs of the public. Have experience in providing excellent customer service, with a focus on resolving queries first time through effective use of appropriate communication channels. Can gain a clear understanding of customers' needs and expectations by listening and asking questions to deliver a high-quality service. Can place the customer at the centre of operations and work to resolve customer queries at the first point of contact. Have excellent written and oral communication skills. Are able to confidently manage potentially difficult and challenging situations. Are flexible in their approach to work and successfully perform a range of multi-skilled duties. Proficient in the use of Microsoft Office packages. Training: No annual leave during first 5 weeks for training period Clearance level (to be applied for by Brook Street upon a successful application): DBS + CTC Role specific requirements: You must hold a valid passport and must have lived in the UK for longer than 3 years. Please note that period of 6 months or longer spent outside of the UK in the last 3 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Brook Street
Nov 27, 2025
Full time
Account Director Litigation Communications LONDON Are you a highly experienced Senior Account Manager or newly promoted Account Director specialising in Litigation Communications looking to work at a market-leading Legal PR firm ?! If so, read on! This established firm of 30 staff are a full-service PR consultancy that delivers campaigns, consultations, and content to clients across the legal sector. They provide reputation counsel to the legal sector through Litigation Communication, Crisis Management, Corporate Positioning and Internal Communications. Additional experience in Crisis Communications is also of value. Clients include a mix of top-tier law firms acting on behalf of major global corporations as well as working directly with Law Firms and Litigation Hedge Funds. This firm is an equal opportunity employer and values diversity in all its forms, including neurodiversity. They are committed to creating an environment for all employees and welcome applications from individuals of all backgrounds, regardless of age, disability, gender, neurodiversity, physical ability, religion, race or ethnicity, sexual orientation, or socio-economic background. Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities
Brook Street
Nov 27, 2025
Full time
Account Manager Litigation Communications LONDON Are you a highly experienced Senior Account Executive or newly promoted Account Manager specialising in Litigation Communications looking to work at a market-leading Legal PR firm ?! If so, read on! This established firm of 30 staff are a full-service PR consultancy that delivers campaigns, consultations, and content to clients across the legal sector. They provide reputation counsel to the legal sector through Litigation Communication, Crisis Management, Corporate Positioning and Internal Communications. Additional experience in Crisis Communications is also of value. Clients include a mix of top-tier law firms acting on behalf of major global corporations as well as working directly with Law Firms and Litigation Hedge Funds. This firm is an equal opportunity employer and values diversity in all its forms, including neurodiversity. They are committed to creating an environment for all employees and welcome applications from individuals of all backgrounds, regardless of age, disability, gender, neurodiversity, physical ability, religion, race or ethnicity, sexual orientation, or socio-economic background. Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities
Brook Street
Nov 27, 2025
Full time
Senior Account Manager (Planning Communications) Award Winning Property PR Firm - London Competitive Salary Are you a savvy Planning Comms Account Manager (or new promoted SAM ) specialist with a passion for the Built Environment? If so, read on! This firm is a market leading, independently owned, fast paced agency that is passionate about regeneration and place-making. They work with the biggest and brightest companies to deliver homes, job and places in London and the South East. As a Senior Account Manager , your role is to manage your client accounts on a day by day basis delivering high quality activity demonstrating agency objective to demonstrate added value in all your activities. Company Benefits: 25 days annual leave (plus Christmas break & bank holiday), healthcare cover (BUPA), 3.30pm Friday finish, hybrid office/ home working, summer & Christmas parties, "glamping trips", social committee, Friday bar, "elevenses" etc (when restrictions lift). Your duties will include, but will not be limited to: Managing, with support and guidance, consultation, and corporate communication programmes for a wide range of property, public sector and corporate clients Support and brief client teams Well versed in all aspects of the planning and property landscape and be able to demonstrate an up-to-date understanding of how to deliver communication activities throughout the project timeline Preparing client ready collateral and advice on delivering a strategy and associated programme successfully Assisting in the organisation of public exhibition events including visiting and booking venues, distribution maps, Q&As and rolling out the agreed stakeholder contact programme Acting as a mentor and day to day contact for junior consultants Overseeing projects and ensuring junior members of the team deliver consistent, high quality material and content Have an increased understanding of the commercial drivers for your clients and business as a whole Oversight and management of client / project budget Emerging skills to become a Senior Account Manager An understanding of managing project costs and preparing content for monthly invoicing Deep understanding of key client stakeholders Deliver creative ideas and insights, mining organic growth opportunities Undertaking a mentoring role to the wider team in terms of developing team skills Preparing training as part of the Kanda development programme Developing a strategic role within the client team and advising on wider project risks and opportunities The above is not an exhaustive list and will develop as the business grows and evolves Key attributes and skills: Strong interpersonal skills, good communicator - clear and directive Excellent organisational skills, good time and project management Enthusiastic, approachable, 'can do' attitude Self-starter, proactive, takes initiative Works collaboratively, good team player Demonstrate agility, decisiveness and responsiveness Works calmly under pressure, exercising discretion and demonstrating gravitas High quality of work with strong attention to detail Competent copywriting skills Demonstrates agility and responsiveness Strong ability to assimilate, analyse and summarise written material quickly Excellent research and communication (written and oral) skills Please email me with an updated CV immediately if you or anyone you know is suitable for this role.
Brook Street
Nov 27, 2025
Full time
Consultant (AM-AD) Financial PR & Investor Relations Competitive Salary Are you a Healthcare & Life Science Financial PR specialist looking to develop your skills at an internationally networked agency in the heart of London? If so, read on! This agency is a global leader in financial communications, investor relations and strategic communications advisory with offices in London and across the United States. Their London team of 35 staff provides strategic, long-term advice to boards, senior decision makers and executives on critical communications programmes and stakeholder challenges. The company has established deep knowledge across all areas of the global healthcare sector through broad experience in representing international clients spanning the Fortune 500, FTSE 100, FTSEurofirst 300 and FTSE 250, through to discrete specialist reputation management projects. Consultant (AM-AD) Specialisms: Financial PR & Strategic Communications (including Investor Relations, M&A & IPO's) and Corporate Communications Industry: Healthcare Media Relations: Mainly top-tier UK national & trade media. Strong writer required! Accounts: An outstanding mix of listed and unlisted global healthcare clients such as pharmaceutical companies and investment management firms Digital: Social media skills a bonus however in no way essential Team Management: You'll be supporting and eventually line managing a couple of juniors across various accounts - typically no more than 6 accounts - purely because they like you to be able to work closely with clients Client Services: Strong client management skills and comfortable at pitching for organic and new client briefs Company Benefits: Free Health cover, life insurance, pension plan, cycle to work scheme, childcare voucher scheme, 25 days holiday, birthday off (+ bank holidays) and flexible home working Ideally looking for someone with a strong understanding of FPR and Investor relations. However also open to individuals with a corporate communications and media relations background who have a passion to develop a career in financial communications. Experience in healthcare isn't essential (however obviously a bonus) as this company invest time and money to train and educate new staff (both internally and externally) on the healthcare industry. Please email me with an updated CV immediately if you or anyone you know is suitable for this role.
Brook Street
Nov 27, 2025
Full time
Account Manager - Top Property PR Agency Award Winning PR & Communication Firm - London Competitive Salary Following some exciting new client wins this year, the Property PR team of this award-winning agency are seeking an Account Manager who is looking to work in a creative, fun and fast-paced agency environment. The role is flexible and is likely to require at least 2-3 days per week in our brand-new office in the heart of central London. The highly respected and award-winning team boasts a superb mix of boutique and blue-chip clients, nationally and internationally, including residential developers, agents, architects, retirement specialists and more, with work spanning both consumer and corporate campaigns. The Role Job Title: Account Manager PR Specialisms: Corporate Communications and ESG Communications Industry Verticals: Built Environment (residential & commercial property development, architecture, construction, retail, transport, infrastructure) No. of live accounts: You'll typically be working across 5 retained accounts at any one time Media Relations: Writing press releases and pitching to top-tier UK trade and national media Team Management: Line managing 2 juniors (1 SAE & 1 Account Assistant) New Business: Actively involved in R&I, pitch development and presentations Reason for this hire: Due to several new business wins, the agency has created a new Account Manager role to help grow the business to the next level Company Benefits: We are offering a competitive salary and benefits, excellent career progression prospects and the chance to make your mark in a vibrant and highly successful team The Person 2-4 years' PR experience An eye for news and social media and a positive can-do attitude Responsibilities will include managing client accounts and junior staff members Supporting with new business pitches Working closely with our wider marketing and media teams on integrated property campaigns Please email me with an updated CV immediately if you or anyone you know is suitable for this role.
Brook Street
Nov 27, 2025
Full time
Account Director Corporate Communications Professional Services (Legal & Accountancy) Central London Are you an experienced Corporate PR Senior Account Manager or newly promoted Account Director with a passion for legal & accountancy looking to join a international communications firm ? If so, read on. This firm is an award-winning communications firm providing PR, Content & Campaigns, and Crisis & Litigation. Led by seasoned media professionals and top creative directors, we help ambitious, complex organizations engage sophisticated audiences. Their roots are in the legal sector, where unrivalled depth of knowledge allows them to provide counsel to the world's largest, most profitable and most specialized law firms. Other professional services firms look to them for a nuanced understanding of their businesses, a clear sense of the kinds of stories that make news, and tested knowledge of when and how to engage the media. Benefits - 25 days holiday + bank holiday, Christmas-New Year's office closed unless client crisis , Vitality Healthcare, Gym Membership Subsidy, Life Insurance, Salary Protection, Workplace Pension, Cycle to Work Scheme. Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities
Brook Street Croydon, London
Nov 27, 2025
Seasonal
Court Usher - Croydon Temporary assignment for 3 months with a possible extension 13.78 per hour Monday to Friday 9-5 (full time on site) The Court Usher is the first point of contact for all court users and plays a vital role in ensuring that court hearings run smoothly, efficiently, and professionally. The role involves regular interaction with the judiciary, legal professionals, the public, and administrative colleagues. Ushers prepare courtrooms, support hearings, manage documentation, and assist in maintaining a calm, organised environment. The position requires adaptability, professionalism, and the ability to respond appropriately to unexpected or sensitive situations, often involving vulnerable individuals under stress. Ushers work within an established team structure, receive regular management support, and are responsible for organising their own time. Flexibility to work across a range of local courts and HMCTS offices is required. Key Responsibilities Administration Collect and deliver case files and bundles to judiciary and clerks. Provide support to colleagues and judiciary outside of court/hearing times. Perform general clerical tasks, including computer use and switchboard duties. Complete forms, process documentation, and maintain accurate records. Operate court recording equipment and manage recording logs. Distribute daily court lists for internal and external noticeboards. Correspondence Complete standard forms and template documents. Draft straightforward correspondence such as acknowledgements, receipts, confirmations, orders, and warrants. Post Handling Open, sort, distribute, and dispatch post. Deliver and collect post from designated offices. Stock Management Ensure courtrooms and offices are fully stocked with required stationery and forms. Assist with distributing stationery supplies. Data Entry & Recording Input and verify results and information against guidelines or proformas. Handle straightforward money transactions (e.g., jury payments, petty cash under instruction). Equipment Use Operate standard office and court equipment including computers, scanners, photocopiers, switchboards, franking machines, and audio/video recorders. Telephone Handling Answer routine enquiries and accurately pass on messages. Courtroom & Meeting Support Prepare hearing rooms, tribunals, trials, and meeting spaces. Clear rooms at the end of the day. Use electronic diaries for scheduling. Reception & Public Interaction Greet and support members of the public, legal representatives, judiciary, juries, police, and external agencies. Provide procedural information and escort court users within the building. Swear in witnesses and parties. Call parties into court in the correct order, liaising with clerks, legal advisers, and the Witness Service. if you are successful you will be subject to security checks which take approximately 2-3 weeks to process. All start dates are pending the completion of checks. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Brook Street Monmouth, Gwent
Nov 27, 2025
Full time
My client is a successful and growing organisation seeking a hands-on Finance Manager to lead the day-to-day finance function and support strategic decision making. This is an excellent opportunity for an ambitious finance professional who enjoys both operational ownership and business partnering. The role Oversee the day-to-day running of the finance function, ensuring accurate and timely financial information. Lead month-end and year-end processes, including journals, reconciliations, variance analysis and management reporting. Produce monthly management accounts and insightful commentary for senior leadership, highlighting trends, risks and opportunities. Manage cash flow forecasting, working capital and banking relationships to support the organisation's growth plans. Prepare budgets and reforecasts in collaboration with budget holders, challenging assumptions and driving financial performance. Maintain and strengthen financial controls, policies and procedures, ensuring compliance with relevant regulation and best practice. Support the preparation of statutory accounts and liaise with external auditors and other advisors as required. Oversee and develop a small finance team, providing coaching, support and clear direction. Contribute to finance systems and process improvements, driving efficiency and better use of data across the business. About you This role is subject to an enhanced DBS Qualified or QBE Finance Manager / Management Accountant with experience in a similar role. Strong track record of producing accurate management accounts, budgets and forecasts. Confident in cash flow management and working capital control. Comfortable working with stakeholders across non-finance teams, able to explain financial information clearly. Proactive, organised and able to manage multiple priorities and deadlines. Strong Excel skills and experience of using modern accounting software. A continuous-improvement mindset, keen to enhance processes, reporting and controls. Benefits Enhanced holiday entitlement (up to 6 weeks) Continued learning and development Exclusive private benefits and access to on-site facilities Free parking Free lunch Staff wellbeing portal Company Pension Learn, grow and develop a team Apply now or contact Luke at Brook Street Cardiff Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Brook Street Cradlehall, Highland
Nov 27, 2025
Seasonal
Nightshift Despatch Operator - Inverness, UK Join a dynamic and rapidly growing food production company based in Inverness, renowned for delivering high-quality products to customers. Our Client prides themselves on maintaining the highest standards of safety, hygiene, and efficiency. This is initially a Temporary Contract. However there is potential the role could be a permanent opportunity for the right candidate. Job Responsibilities Accurately prepare products for despatch, ensuring all orders are fulfilled correctly and efficiently. Check product quality, packaging, and labelling to meet company and customer specifications. Maintain accurate paperwork and documentation as required. Follow all hygiene, food safety, and health and safety procedures to ensure a safe working environment. Keep the despatch area clean, organised, and fully stocked to facilitate smooth operations. Ensure ingredients and supplies are readily available for production and despatch activities. Collaborate effectively with team members to meet daily targets and deadlines. Required Skills & Qualifications Previous experience working night shifts is preferable but not essential. Own transport is advantageous due to the late finish times. Ability to work efficiently in a fast-paced, team-oriented environment. Strong attention to detail to ensure accuracy in order picking, packing, and labelling. Good communication skills to liaise effectively with team members and supervisors. Reliable, punctual, and comfortable working night shifts with varying days off, including one night off during the week and every Saturday off. Basic understanding of food safety and hygiene standards is desirable. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Brook Street Inverness, Highland
Nov 27, 2025
Full time
People Manager- Inverness We are supporting a local client in Inverness who is looking for an HR People Manager. This is a full time, permanent position, primarily office based with working from home on occasions. Key Responsibilities:- Manage day-to-day HR operations including recruitment, onboarding, performance management, learning and development and employee engagement. Partner with leadership to drive culture and well being. Maintain accurate HR records, metrics and reporting to support decision making. Support workforce planning, organisational changed and successful planning. Lead or support HR projects such as policy reviews, process improvements and system implementations. Ensure compliance with employment legislation, data protection, and internal governance. Act as a trusted advisor to employees and managers, promoting a positive and respectful workplace culture. Skills and Experience:- CIPD qualified - or working towards with solid HR generalist experience. Proven background in employee relations and case management. Strong knowledge of UK employment law and HR best practice. Excellent interpersonal, coaching and influencing skills. Ability to manage multiple priorities in a fast paced environment. Proficient in HR systems and Microsoft Office. Competitive salary offered. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Brook Street
Nov 27, 2025
Full time
Customer Sales Advisor - Remote (UK Mainland Only) Salary: 24,500 + bonus (Average 3,500 annually) Hours: 37.5 hours per week on a rotational shift pattern between 8am - 8pm, Monday to Sunday Start Date: 19th January 2026 Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, we're recruiting Inbound Customer Sales Advisors for a role that offers great work life balance, working from home and comprehensive training: (4 weeks, initial 2 weeks Mon-Fri: 9am - 5:30pm). As a Customer Sales Advisor in our busy Inbound team, you'll be the first point of contact for customers who have a wide range of issues such as billing queries, quotes or account changes etc. Day-to-day, you'll build rapport with customers, get to know their individual needs and put their interests first and use your sales and communication skills to upsell products. The experience and skills you need If you have telesales or telemarketing experience and would like to create a long-term career within a call-centre environment, apply today to find out more. 1 years continuous and targeted sales experience within the last 3 years A driven mindset with strong customer service and sales skills with a love for hitting targets Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed How you'll be rewarded 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year Investment in your career - Development through ongoing coaching and clearly defined progression opportunities Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs Pension scheme - Matched employer contributions up to 5% of basic salary Life assurance - Employer funded cover of 4x basic salary Employee assistance programme - Free support for physical & mental health, financial assistance and more Immediate interviews available. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.