Propstore

Product Photographer £28,000-£32,000 + Benefits Chenies, Rickmansworth The Role Do you know how to light, style and shoot products so they look their absolute best online? Can you turn everyday objects into scroll-stopping images that drive clicks, bids and sales? If so, this could be the perfect next step for you. As our Product Photographer , you ll create clean, accurate and eye-catching images for daily listings, auctions and online campaigns. Most of your time will be spent on e-commerce photography in our studio, with occasional videography for special projects and events. You ll handle everything from prepping items to editing and uploading. One day you might be steaming costumes or dressing mannequins. The next, you could be filming a product trailer or supporting a live stream. It s hands-on, varied and creative. You ll see your work go live every day. If you re ready to step into a hands-on role where your work is seen worldwide, apply today and show us what you can create. Key Responsibilities: Photography and editing Photograph, edit and upload images for daily listings, live auction, online auction and other requests as required. Prepare items to be photographed, including cleaning, repairs, locating items and dressing mannequins and steaming costumes. Ensure correct lighting is used for photographing items, including white/grey balance to show the accurate colours of items. Upload images to REX with appropriate tags and metadata Videography and editing Videography and editing for product videos, auctions, interviews, trailers and social content. Assist in live stream production and other video content as required. Item care Maintain correct item locations and stock integrity. Ensure all items are handled with care and treat fragile and high value items with thought and precision. Identify items to be repaired, as required. Special Projects and Events Comfortable following or creating a brief for any filming and shooting project and complete in the required timeframe. Assisting with social media and other marketing activities as required. Be competent in shooting in alternative environments in addition to our studio surroundings. Department Responsibilities Organising and maintaining photography equipment. Maintain databases, filing and systems as directed Demonstrate understanding of the day to day running of the department, prioritisation of projects and managing to deadlines, and managing stakeholders. Team player Collaborate with peers and colleagues on projects across UK and LA offices as well as 3rd party partners. Demonstrate creative thinking, long term planning and be able to multitask on a variety of projects. Demonstrate discretion and high level of professional interactions with clients, partners and colleagues Engage with and contribute in team meetings. The Company Founded in 1998, Propstore has grown from one film fan s passion into a global leader in movie and music memorabilia. With offices in London and Los Angeles, our team of over 70 experts works to uncover, preserve and auction screen-used props and costumes. Today, we re proud to be the most trusted name in the industry, connecting collectors with iconic pieces of film history. The Benefits Salary £28,000 £32,000 Work with a globally recognised brand Access to fascinating and one-of-a-kind items Supportive team and clear development opportunities Varied projects that keep every week interesting Modern studio equipment and tools The Person Competent use of all Propstore equipment, processes and systems as relate to photography and videography. Able to work both independently and collaboratively with manager and other colleagues. Be a supporting influence on other team members. Fully trained in DSLR photography and videography, we use Canon Proficient in Adobe suite systems including photoshop and Premier Pro Proficiency in Microsoft and G-Suite products Have knowledge of using flash photography systems, we use Elinchrom lights Physical capability to lift up to 16 Kgs and engage in physical tasks throughout the workday

Client Services Assistant 32,000 + Benefits London The Role Do you enjoy helping customers and staying organised in a busy environment? Are you confident handling enquiries and getting the details right first time? If so, you could be the Client Services Assistant we re looking for. As a Client Services Assistant , you ll be a key contact for bidders and buyers before, during and after auction sales. You ll handle enquiries, support registrations and payments and assist with collections and shipping, ensuring every interaction is smooth and professional. This is a fast-paced, varied role where accuracy and great service matter. Working closely with Client Services, Finance, Compliance and Logistics teams, you ll help deliver an excellent client experience while building valuable skills within an international auction house. If you re ready to grow your career in a unique and exciting environment, apply today. Please note- Virtual interviews will take place w/c Monday 2nd March and in-person interviews w/c Monday 9th March. Key Responsibilities: Main Duties Client Services Provide polite, professional, and efficient customer service via phone, email, ticketing platform, and occasionally in person. Support bidders through the auction registration and identity verification process. Conduct Customer Due Diligence (CDD) on qualifying transactions in line with internal compliance and regulatory requirements. Process customer orders accurately and within agreed timeframes. Respond to and resolve client enquiries, including sensitive or complex issues, with discretion and professionalism. Ensure clear, accurate, and timely communication with clients throughout the post-sale process, including invoicing, payment, collection, and shipping queries. Logistics Prepare, process, and manage shipping documentation for buyers and consignors. Organise and complete customs documentation in accordance with international shipping requirements. Obtain, review, and compare shipping quotes from third-party freight and logistics providers. Coordinate shipments of oversized, fragile, or high-value items, liaising with internal teams and external partners. Carry out physical packing of shipments when required, following appropriate handling and safety procedures. The Company Founded in 1998, Propstore has grown from one film fan s passion into a global leader in movie and music memorabilia. With offices in London and Los Angeles, our team of over 70 experts works to uncover, preserve and auction screen-used props and costumes. Today, we re proud to be the most trusted name in the industry, connecting collectors with iconic pieces of film history. The Benefits The opportunity to work within a leading international auction house. Exposure to high-value objects and a global client base. A supportive team environment with opportunities for professional development and progression. The Person Essential: Experience in a client-facing or customer service role Excellent verbal and written communication Strong attention to detail and accuracy Able to manage multiple priorities and meet deadlines Calm, confident problem-solver Organised and comfortable working across teams Desirable: Experience with international shipping, logistics or customs Knowledge of shipping documentation and freight coordination Familiarity with compliance checks such as identity verification or CDD Interest in film, television or entertainment memorabilia Training will be provided, including specialist areas such as compliance and shipping.