63303 jobs found

Trainee Mortgage Advisor / Trainee Mortgage Broker - Guildford - High Earnings Location: Guildford Salary: £25,000 basic + car allowance (guaranteed 6 months) + uncapped commission OTE: £45,000 Year 1 / £65,000+ Year 2 Recruiter: Cameron James Professional Recruitment Cameron James Professional Recruitment is representing a leading whole-of-market brokerage seeking a Trainee Mortgage Advisor / Trainee Mortgage Broker to join their team in Guildford . This is an outstanding opportunity to launch your career in financial services with full training, progression, and high earnings . What's on Offer Full training & support to become a qualified Mortgage Advisor. Basic salary £25k + car allowance + uncapped commission. OTE £45k Year 1 / £65k+ Year 2. Career progression in a supportive team. Requirements CeMAP 1 qualification (essential). Previous sales experience . Full UK driving licence & no criminal convictions. Motivated, ambitious, and client-focused. Start your journey in Guildford today and build a long-term career as a Mortgage Advisor with genuine high earnings potential.

We're looking for friendly, reliable people to join our Replenishment team, working on the shop floor to keep our shelves fully stocked with all of our wonderful fresh and ambient products. You'll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. Shifts can start from 4am for this role, so please keep this in mind when you're submitting your application. You'll also be trained to support other parts of the store, like our famous Market Street or Customer Service teams, so this is a great role for a team player who is ready to help wherever you're needed. More about our perks Fully flexible shift patterns Six weeks holiday (including bank holidays) 15% discount in our supermarkets and convenience stores available from the day you join us Additional 10% discount card for a Friend or Family member Career progression and development opportunities Subsidised in store cafe or shop floor ranges Competitive pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Optional Payroll charity donations A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave About you We're looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for: Helpful and friendly approach Enjoys staying active and being hands-on Works well in a busy, structured environment Comfortable using equipment safely and following processes Loves to help support our customers and resolve their queries Please note: We will only recruit individuals who are over the school leaver's age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety. About us We are one of the UK's largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We've lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we'd love to meet you We're Foodmakers and Shopkeepers and together, we make Morrisons. Find out more about working in Retail at Morrisons here. What happens next? Click apply to join our team - it only takes a couple of minutes. We'll be in touch soon, so keep an eye on your phone and emails. Have questions about the role or application process? Visit our FAQs page for answers to the most common queries.

We are recruiting Door-to-Door Field Sales Executives, promoting the work of some of the countrys most prestigious charities. Youll get a basic salary of £25.4k with the opportunity to earn £47k+ OTE. What youll get: £25.4k guaranteed basic salary. Regular incentives and bonus (giving a realistic OTE £47k) Healthcare plan worth up to £900 per annum click apply for full job details

The purpose of Resident Support Assistant is to deliver a varied and proactive person-centred housekeeping, catering, and hospitality service to our care home residents. Using customer service principles and a "one-team" approach the post holders improve the resident/customer experience. 12 hours per week working every weekend (30 minute unpaid meal break) on a mixture of early and late shifts. Shift times are: 7:30am to 2pm and 1pm to 7:30pm Key Results Summary responsibilities Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Collaborating with other teams to achieve this. Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust's policies and procedures. Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting. Meet residents' unique needs and collaborate with colleagues across the care home teams. Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors. Skills and experience Communication Write notes and messages - numeracy, literacy and verbal skills. Communicate with people with differing communication needs. Encourage and influence. Understand and follow instructions and procedures. Strong customer service skills. Mixed methods and mediums of communication. Thinking Style Analyses and evaluates given information. Adapts style and approach appropriate to situation or task. Structures tasks/activities. Pre-empts issues and trouble-shoots. Refers appropriate decisions to line manager. Challenge, or suggest new ways of working, to promote the efficiency of the unit or team. Well-being and Values Aware of cultural and individual differences in all interactions and service areas. Demonstrate interest, care and attention. Create a positive impression. Understand and respond to the needs of older people and people with dementia (including willingness and motivation to learn). Collaborate with residents and relatives (where appropriate), tailoring service to meet individual needs. Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues' health or well-being. Contribute to maintaining a safe and secure environment - reporting faults, repairs or hazards through appropriate channels. Working with others Works effectively as part of a team. Build relationships of trust with others (team, residents and their family & friends). Potential exposure to challenging, physical or emotional situations. Other Skills & Qualifications Essential Confident with IT and using standard office programs including word, outlook/email, system folders etc Understanding of basic food preparation and cleaning techniques An understanding and appreciation of older people in a care setting and the issues that may affect them Knowledge of basic health and safety rules Knowledge of customer service principles Desirable Level 1 or 2 in Food Hygiene (or equivalent) Level 2 in Healthcare Cleaning (or equivalent) General level of education (GCSE or equivalent) Familiar with Microsoft 365 and video call programs such as Facetime, Zoom etc Working experience in a care setting Knowledge of safe moving and handling techniques Additional information Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy. This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out. This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application. The purpose of Resident Support Assistant is to deliver a varied and proactive person-centred housekeeping, catering, and hospitality service to our care home residents. Using customer service principles and a "one-team" approach the post holders improve the resident/customer experience. 12 hours per week working every weekend (30 minute unpaid meal break) on a mixture of early and late shifts. Shift times are: 7:30am to 2pm and 1pm to 7:30pm

Head of Finance and Infrastructure Location: Glenrothes Salary: £48,069 to £50,420 Hours : 35 hours per week Contract Type : Permanent About the Role: Citizens Advice and Rights Fife (CARF) are seeking a dynamic and experienced Head of Finance and Infrastructure to join our Executive Team click apply for full job details

The Company Able Bridge Recruitment are thrilled to be working with an FMCG brand that is unparalleled. They have a wide range of products on offer throughout the world our client is a giant! We are working with them in the recruitment of several newly created tax positions. Benefits include Annual bonus Private Medical cover, Enhanced maternity/paternity leave Enhanced bereavement leave Up to 8% contributory pension Death in service Staff discount on all products This vacancy, the result of a structure change due to the head of tax retiring will work within the facility near Blantyre at least 2 days per week. Ultimately reporting into the senior head of direct tax you will be joining a career pivoting business. The Responsibilities The purpose of this role is to work with the widder tax team in the compliance, preparation of corporation tax returns as well as providing training and development of other members of the team. Reviewing of workflows and department processes will also form a large part of the role with a view to making efficiencies and improvements. On a day-to-day basis you can expect to be responsible for the following; Preparation of annual corporation tax computations for all allocated entities for Senior review Preparation of annual current and deferred tax provisioning and supporting disclosures required for UK and group financial reporting for all allocated entities for senior review To prepare cross border transaction direct tax compliance reports relating to the UK Group Monitor all changes to legislation affecting direct taxes and keep the team abreast of ongoing developments Assist with other corporate tax related matters and liaise with stakeholders as required. The Requirements We are seeking a part qualified ATT/CTA accountant who has a minimum of 2 years of hands on tax experience. We are also seeking an individual who wants to strive in their career and reach for the top. Critical competencies include solid understanding of corporation tax and the mechanisms/processes involved in completing returns, thorough knowledge of UK tax law legislation and the ability to prioritise and deal with competing deadlines. Our client has indicated that they would be happy to see applications from candidates moving from practice into industry or someone who is already working in industry. The ability to communicate effectively in written form as well as verbally is essential. Our client does not hold a license to offer study support so will only consider applicants who are able to work unrestricted within the UK and who are based in the immediate vicinity. If you are interested in hearing more detail about this role or would like to have a confidential chat about a potential career move, please do not hesitate in contacting me.

Business Development Manager - Temp to Perm Red Recruitment is recruitingBusiness Development Manager for our client. This Business Development Manager role is perfect for someone with existing sales skills and thrives in a target driven environment where they willbeoutbound calling businesses from various industriesto set appointments The Business Development Manager role will be office-based, Monday click apply for full job details

Due to continued growth, our market-leading and award-winning local Estate Agency client is seeking an experienced and highly motivated Mortgage Advisor to join their successful and outgoing team. This is a permanent, employed job opportunity and you will primarily be based from their office in Tuffley, Gloucester. This is a fantastic opportunity to join a well-established company that prides itself on providing an exceptional service to all its customers! In this role, you will be responsible for providing clients with suitable recommendations from the whole of the Broker market for Mortgages and a panel of providers for associated protection policies. In return for your work, the company offer an impressive commission structure of up to 45%, a competitive basic salary, guaranteed leads, car allowance and full support with career development! With over 120 staff across their 10 branches, there's always the chance to socialise with colleagues, but hard work and achievement are equally recognised with several all-expenses paid Top-Performer events throughout the year, along with a Christmas party and a highly sought-after annual trip abroad to reward the Company's Top Achievers. Responsibilities: -Delivering mortgage & protection advice both face to face and via telephone appointments -Advising customers on the whole market of mortgage options using in-house software -Understanding clients needs and making informed recommendations -Arranging mortgages and protection policies to achieve KPI's -Motivating and communicating with colleagues to continue to innovate outstanding mortgage advice technology -Work alongside the admin department to ensure smooth mortgage application processes Candidate Attributes: -Full CeMap qualification or equivalent CF1 & CF6 -Relevant and up to date Mortgage Advisory and/or protection experience -Strong organisational skills with good time keeping -Excellent communication and interpersonal skills -Customer focussed approach with a drive to receive results Hours: Monday - Friday 9am - 6pm + every other Saturday 9am - 5pm, with a day off in the week in lieu Option of hybrid working up to 2 days per week at home, part time hours also considered! Salary: Up to £70k OTE inclusive of basic salary, car allowance + a very generous commission structure

JOB TITLE: Bid Manager SALARY: £50,000 - £55,000 per annum LOCATION: Hemel Hempstead SETTING: Hybrid working 1-3 days per week in the office BENEFITS: 24 days holiday (rising by 1 day every year upto 30), Pension, Private healthcare, perks & discounts, life insurance plus more! Bid & Frameworks Manager Join a Leading UK IT Reseller Are you an experienced Bid Manager looking for your next challenge? Do you have a strong background in Bids and Frameworks and want to join a company where your skills will truly make an impact? If so, we d love to hear from you! We re working with one of the UK s largest IT resellers, a business that s grown rapidly over the past few years. With over 500 employees and an annual turnover exceeding £500 million, this is a fantastic opportunity to join a thriving organisation at an exciting stage of expansion. Due to continued growth, we re recruiting three Bid & Frameworks Managers to play a key role in planning, managing, and delivering all bid and framework submissions in close collaboration with the sales team. You ll work with major public sector clients such as the MOD, NHS, TfL, and leading educational institutions handling bids worth up to £250 million in revenue. Role: Bid & Frameworks Manager Key Responsibilities: Lead and manage responses to RFQs, ITTs, and other tender requests across multiple frameworks. Oversee all framework portals, identify new opportunities, and help increase tender success rates. Collaborate with internal teams to manage large tenders, gather bid pricing, and produce high-quality submissions. Provide accurate monthly reporting and data updates where required. About You Bid & Frameworks Manager Minimum 2 years experience in bid management with a solid understanding of frameworks. Ideally, experience within the IT channel, though strong Bid Managers from other sectors are welcome to apply. APMP qualification highly desirable. Excellent communication skills and advanced Microsoft Excel proficiency . We re proud to be a Disability Confident Employer (Level 1). If you require any adjustments during the recruitment process, please reach out to Zoe Chatley at (url removed) she ll be happy to support your needs.

Our client is a family Pallet Distribution business and one of the leading privately owned palletised transport organisations in the UK. Striving to deliver excellence as standard they offer a wide range of delivery solutions to their customers including a hazardous goods service while maintaining the highest standards of safety and professional conduct click apply for full job details

Director of Admissions, Recruitment and Marketing Salary : £75,000-£85,000 Location : London (Multiple sites) Start Date : As soon as possible Morgan Hunt are delighted to be working with a leading education provider to recruit an exceptional Director of Admissions, Recruitment and Marketing. This is a rare and exciting opportunity to shape the future of student recruitment and outreach across high-performing schools. The organisation has a proven record of transforming young lives through education that connects directly to industry and as the organisation embarks on a period of growth, the Director of Admissions, Recruitment and Marketing will play a pivotal role in their sustainable growth. Reporting directly to the CEO, this is a strategic and operational leadership role, shaping recruitment strategy, driving innovation in marketing and admissions, and ensuring no student is ever overlooked. Key Responsibilities of the Director of Admissions, Recruitment and Marketing: Lead the design and delivery of admissions, recruitment, and marketing strategy, ensuring alignment with organisational goals and growth plans. Drive student recruitment targets Line manage and develop the local admissions and recruitment teams, Oversee marketing and outreach activity, including campaigns, events, and partnerships Ensure admissions systems are of the highest standard Build and refine efficient recruitment and marketing systems, driving continuous improvement Prepare the organisation for future expansion, adapting recruitment and marketing approaches for growth and scalability. Manage relationships with external partners, agencies, and community organisations The Successful Director of Admissions, Recruitment and Marketing Will Have: Strategic experience in admissions, recruitment, marketing, or a related field. A proven track record of meeting ambitious recruitment and diversity targets. Strong line management experience, with the ability to develop and motivate high-performing teams. A strategic and analytical mindset, with strong data literacy and systems thinking. Excellent marketing and communication skills A deep commitment to inclusion and equity, ensuring recruitment reflects and celebrates diversity. If you are passionate about creating exceptional opportunities for students and are ready to take the next step in your leadership journey, please contact Morgan Hunt's Leadership and Interim Management Team for further details. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Operational Prison Support Location: HMP Erlestoke Shift Pattern: 39 Hours a week - Monday to Friday and include working evenings, nights, weekends and Bank/Public holidays. Hourly rate: £14.97 per hour, increasing to £26.95 per hour with overtime Please note a driving licence is required for this role Ready for a rewarding role in the justice system? We're hiring an Operational Support Grade (SSO) t click apply for full job details

Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career? Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? We're looking for Team Leaders to lead our in-store Online teams and drive our performance forward for our customers. As an Online Team Leader you're the driving force behind our in-store Online team and as part of your role you will: Create a team that delivers outstanding, friendly and helpful service to all our customers Create an engaging department environment where colleagues are trusted to place customers at the heart of everything they do and actively contribute ideas for improvement Build a supportive and performance driven culture where achievement and contributions are recognised and rewarded Analyse department data to identify opportunities to simplify and speed up processes and identify risks and solutions Ensure all policies, procedures and legal obligations are followed as specified by the company Have responsibility for ensuring all orders are picked, despatched and delivered within required time scale, with a minimal number of substitutions In return for your hard work we will offer you: Fully flexible shift patterns Six weeks holiday (including bank holidays) 15% discount in our supermarkets and convenience storees available from the day you join us Additional 10% discount card for a Friend or Family member Career progression and development opportunities Subsidised in store cafe or shop floor ranges Competitive pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Optional Payroll charity donations A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave We want to provide everyone with the opportunity to succeed in their role and career with us. It's one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey. About you You'll be the kind of person who has: Ability to build and maintain effective relationships Experience in developing and leading teams, coaching to build competence and confidence for high performance Strong operational and technical knowledge of the Online department Able to effectively plan, organise and manage own and direct reports workload Able to work to strict deadlines What happens next? Click apply today to join our team - it only takes a couple of minutes! We'll contact you soon, so please check your emails and phone regularly. Please note: We will only recruit individuals who are over the school leaver's age. To find out the school leavers age please visit the following link At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at . Alternatively if you need adjustments at interview stage, if you're invited for interview you'll be given a local contact who can support you with this. About us We love providing our customers with a great shopping experience they won't find anywhere else. We are one of the UK's largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We've lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we'd love to meet you We're Foodmakers and Shopkeepers and together, we make Morrisons. What we make, makes us who we are

Job Title: Mid to Senior Hydraulic Modeller Salary: £45,000 to £60,000 per year Location: Birmingham, Reading, Bristol, Cambridge, London, or Taunton (minimum 3 days in office per week) Type: Permanent, Full-Time, Hybrid Sponsorship: This role cannot offer visa sponsorship Other UK offices available: Almondsbury, Ashford, Belfast, Cardiff, Edinburgh, Exeter, Glasgow, Manchester, Newcastle, Northampton, click apply for full job details

We are working with an Elite Gold Broker based in the heart of Central London who are after ambitious, motivated and value lead sales professionals. You must have an interest in Investment of precious metals. This role is about creating professional relationships with clients who want to invest their money in Gold. You will be working with a business where you can stay for the long haul and progress as they truly care about your career. Earning potential: 45k- 50k basic + Year 1 120k OTE Year 2 150k+ OTE Top Salesman 650k and average earner 200k. You can earn a very good salary if you put the hard work in. If you are a Sales Person in FX, Financial services, Recruitment or another Broker- we want top sales people from these industries - as you will only excel further here. The person: The character and personalities of the sales professionals in the business is KEY. You could be the top sales person however if you don't follow these values - you will not be a right fit. Aiming for Brilliance Pasion Curiosity Integrity Positive Respect Empathy and Thoughtful The role: Making outbound calls and taking inbound calls - B2C The Leads are provided - you will be making the calls from 80-100 but if you are more experienced, you probably won't be making as many The hours you will work is 9am-6pm - this can be flexible also the role is HYBRID, 3 days in the office, rest WFH You will be interested and keep up to date with the financial economy to have intelligent conversations with your clients Typical Sales Cycle is 7 days - most clients know what they want when they call, they need to be advised You will be following guidelines and a script Source, explore, and secure intermediary arrangements with introducers to earn continuing commissions. Create distribution channels through IFA sales to enhance volume-based repetitive orders. Cultivate and develop business infrastructure through marketing, innovative ideas, and additional revenue-generating mechanisms. Grow the entire business in line with the company's goals and objectives. Benefits: Impressive commission structure with realistic first year OTE of 150,000 25 Days (excl. bank holidays) Birthday leave Private Healthcare Plan - including discounted gym membership and health and wellbeing incentives. Pension Plans Life Assurance Training & Development Electric Vehicle Scheme Enhanced Maternity and Paternity Schemes. Employee Referral Bonus Bike 2 Work Scheme CSR Volunteering Day Employee discounts If you feel you are right, please do get in touch! (url removed) (phone number removed) Broker, Investment, sales, Financial services Mandeville is acting as an Employment Agency in relation to this vacancy.

We are working in partnership with an award winning and highly specialised expert in their field, who provide products, services and consultancy to clients in the medical, pharmaceutical, clinical, scientific sectors and more. Established in 1997, they are globally recognised for their unique subject matter expertise and are currently expanding. They are seeking a sharp, articulate and science-savvy Business Development Executive to join our high-performing sales team. The role is predominantly outbound sales, targeting high-tech and pharmaceutical clients ranging from Formula 1 teams to the European Space Agency. You ll be selling precision packaging solutions that ensure the stability and accuracy of pharmaceutical and diagnostic products. This is a niche role in a niche industry a perfect fit for someone who thrives on intellectual challenge and can confidently engage with PhDs and engineers alike. In this exciting role, you will work alongside 5 other salespeople, reporting to the Commercial Director, in an intelligent and supportive environment, where staff retention is a priority. The role is office based to enable adequate training and development. Key responsibilities: Lead outbound sales efforts (approx. 95%) to prospect, qualify, and close opportunities across the pharma, aerospace, and polymer sectors. Engage confidently and knowledgeably with scientific and technical stakeholders (many PhD-level clients). Create and deliver persuasive sales presentations and copy both written and spoken. Source leads using AI tools, industry databases, and associations. Handle sales conversations adeptly, especially the critical first seconds on a cold call. Undertake continuous professional development including NLP, sales grammar, and technical product training. The successful candidate will hold a 2:1 or First-class degree in a science-related discipline (e.g. Biology, Chemistry, Biochemistry, Marine Biology, etc.), as well as 2 5 years experience in a commercial role (B2B sales, preferably technical/scientific). They will hold the ability to confidently and clearly communicate technical concepts, therefore, excellent written English with the capability to write compelling, accurate copy is a must. High intellectual agility is needed, and they must be able to handle challenging conversations with scientists and engineers as well as high energy, competitive, and results-driven mindset a hunter rather than a farmer . This is a fantastic opportunity for an articulate, driven sales professional with a scientific background and a passion to use their subject matter expertise in a commercial capacity. They offer high rewards for success and an excellent benefits package which includes a pension, a generous holiday allowance and excellent sales training and mentoring, all set within a scenic and pleasant office location. Please note: Due to the office location, a driving license and car is essential as it is not accessible via public transport. The company will consider relocators with a genuine interest in the business and commitment to move closer to the office.

Job purpose The purpose of Resident Support Assistant is to deliver a varied and proactive person-centred housekeeping, catering, and hospitality service to our care home residents. Using customer service principles and a "one-team" approach the post holders improve the resident/customer experience. 36 hours per week working alternate weekends (30 minute unpaid meal break) on the following Rota: Week 1 Sunday OFF Monday 11am to 7.30pm Tuesday OFF Wednesday 7.30am to 2pm Thursday 7.30am to 4pm Friday 7.30am to 4pm Saturday7.30am to 2pm Week 2 Sunday 7.30am to 2pm Monday 11am to 7.30pm Tuesday OFF Wednesday 7.30am to 2pm Thursday 7.30am to 4pm Friday 7.30 am to 4pm Saturday OFF Key Results Summary responsibilities Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Collaborating with other teams to achieve this. Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust's policies and procedures. Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting. Meet residents' unique needs and collaborate with colleagues across the care home teams. Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors. Skills and experience Communication Write notes and messages - numeracy, literacy and verbal skills. Communicate with people with differing communication needs. Encourage and influence. Understand and follow instructions and procedures. Strong customer service skills. Mixed methods and mediums of communication. Thinking Style Analyses and evaluates given information. Adapts style and approach appropriate to situation or task. Structures tasks/activities. Pre-empts issues and trouble-shoots. Refers appropriate decisions to line manager. Challenge, or suggest new ways of working, to promote the efficiency of the unit or team. Well-being and Values Aware of cultural and individual differences in all interactions and service areas. Demonstrate interest, care and attention. Create a positive impression. Understand and respond to the needs of older people and people with dementia (including willingness and motivation to learn). Collaborate with residents and relatives (where appropriate), tailoring service to meet individual needs. Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues' health or well-being. Contribute to maintaining a safe and secure environment - reporting faults, repairs or hazards through appropriate channels. Working with others Works effectively as part of a team. Build relationships of trust with others (team, residents and their family & friends). Potential exposure to challenging, physical or emotional situations. Other Skills & Qualifications Essential Confident with IT and using standard office programs including word, outlook/email, system folders etc Understanding of basic food preparation and cleaning techniques An understanding and appreciation of older people in a care setting and the issues that may affect them Knowledge of basic health and safety rules Knowledge of customer service principles Desirable Level 1 or 2 in Food Hygiene (or equivalent) Level 2 in Healthcare Cleaning (or equivalent) General level of education (GCSE or equivalent) Familiar with Microsoft 365 and video call programs such as Facetime, Zoom etc Working experience in a care setting Knowledge of safe moving and handling techniques Additional information Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy. This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out. This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application. The purpose of Resident Support Assistant is to deliver a varied and proactive person-centred housekeeping, catering, and hospitality service to our care home residents. Using customer service principles and a "one-team" approach the post holders improve the resident/customer experience. 36 hours per week working alternate weekends (30 minute unpaid meal break).