ISR Recruitment Ltd

IT Infrastructure and Change Engineer Plymouth, Devon (Remote-Working with travel to client sites) £30,000 to £32,500 per year Excellent Pension (22.9% employer contribution), 26 days Holiday + Bank Holidays, ongoing training opportunities, etc. Skills and Experience: Maintain, upgrade, and support IT infrastructure including Switches, access points, Servers (if any), cabling and security. Ensure the site's connectivity, security including screening and systems are functioning optimally. At least 3 years' advanced experience in IT and basic security Strong knowledge of Microsoft 365, Google Workspace and MIS platform Strong knowledge of Unifi and Meraki Networks Experience with virtualisation (Hyper-V), networking (VLANs, WAN) and endpoint protection Assist with local deployment of centrally managed solutions, including device imaging, software installations and updates. Responsible for scheduled back up operations Proven IT support experience working on-site in a business Experience of managing enterprise level cloud platforms Experience with Microsoft Intune and mobile device management (MDM) platforms. Network management (Switches, routing, Firewalls, Wi-Fi, Servers). Maintaining AV infrastructure such as projectors, TV's, digital signage, casting devices. The Opportunity: My client working within the education sector are currently looking for an IT Infrastructure and Change Engineer on a permanent basis. The key purpose of this role is to work under the direction of the IT Services Manager and the Head of IT and Infrastructure to deliver an outstanding ICT provision across the business, to ensure service excellence that supports all IT users to achieve outstanding progress. To work collaboratively within the IT Support Team to support and enhance the IT network and develop effective solutions, using appropriate software and hardware, whilst supporting the strategic IT transformation and ongoing change programs. Applications: Please contact John Noonan here at ISR to learn more about our client based in Devon and how they are improving the provision of IT services across the education sector with how they provide and deliver IT services?

Senior Full Stack Developer Exeter, Devon (Hybrid-Working with a minimum of x2 days in the office you must be based locally) c£60,000 per year Pension, Bonuses, Life Insurance, Healthcare etc. Skills and Experience: Extensive experience with web application and API development at a senior level Must be able to mentor more junior members of the team in the absence of the Technical Lead Expert understanding of microservice architecture Expert knowledge of PHP Symfony framework is preferred Proficient in JavaScript, including modern frameworks in this instance React is preferred Proficient in SQL and experience with MySQL Experience with cloud platforms (AWS preferred) Familiarity with design-led and mobile-led approaches An understanding of good UI/UX design A good working knowledge of Docker Experience delivering SaaS solutions Experience implementing CI/CD pipelines Design, develop, test and maintain complex PHP web applications and APIs to deliver secure, scalable and performant solutions Design and develop Front End code with a focus on security, accessibility and delivering a great user experience Provide input on key technology, architectural and development decisions The Opportunity: In this role you will have a hands-on role at all stages of the software life cycle, giving input on planning and solution design, alongside coding, testing and maintaining web applications and APIs. You will work within a team of agile developers to build and support systems to a high standard of security, scalability and performance. The successful candidate will have demonstrable experience working at a senior level across the full stack within a web development team, with a keen attention to detail and strong problem-solving skills. Please note this role will not be fully remote and there is no flexibility on the x2 days per week qt the client's offices based in Exeter. Applications: Please contact John Noonan here at ISR to learn more about our client based in Devon and how they are developing the IT services and systems across the fleet and facilities management sectors that make them a leader in their field?

Service Delivery Manager Leeds (x2-3 days remote-working per week) c£50,000 to £55,000 per year Plus excellent company benefits and incentives The Opportunity: Our industry-respected client is currently looking to attract a Service Delivery/IT Operations Manager for their Leeds based IT team. You will have an excellent understanding of ITIL practices and service management frameworks, having operated across Incident, Problem, Change and Release management. The successful candidates will be playing a leading role within the organisation, ensuring consistent delivery across infrastructure, applications and end-user support focused on outstanding customer service at all times. Skills and Experience: Strong experience working in a Service Delivery or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability to manage senior level stakeholders and end-clients Role and Responsibilities: Oversee day-to-day IT service operations, ensuring consistent delivery across infrastructure, applications and end-user support Ensure timely resolution of incidents and problems Lead root cause analysis and implement preventative measures Collaborate with Programme Delivery and Change teams to ensure smooth transitions and minimal disruption to services Identify opportunities to enhance service delivery, reduce costs and improve user experience Applications: Please contact James here at ISR to learn more about our client leading the way in developing the next generation of transport mobility through innovation and transformational technology

Key Account Manager (Access Control) Home based in the South of England £40,000 to £50,000 per year (plus car/car allowance) and OTE (c£30,000 per year) Plus excellent company benefits and incentives The Opportunity: Our client is currently recruiting for a Key Account Manager to manage several key client accounts who use their range of parking and access control systems operating across the southern region of England. Clients include organisations such as hospitals, airports, stadiums and shopping centres; and this role will have a focus on account growth through effective relationship management and cross-selling. We are open to other industries but someone coming from a background in parking technology access control, ATM, EPOS, ticketing machines, electric vehicle charging technology, etc. would be ideal. Skills and Experience: A proven background selling technology for the parking, security, fire or any similar industry Able to manage a varied account list, conducting regular F2F visits Proactive attitude with the ability to plan your own diary Articulate speaker with great writing skills Full driving license and willingness to travel Role and Responsibilities: Look after existing accounts, maintaining and building relationships and growing sales Identify potential new contacts and opportunities within accounts Ensuring all queries are dealt with promptly, working with colleagues to provide these solutions Keep up to date with industry trends and upcoming tenders Applications: Please contact James here at ISR to learn more about how our client is changing the transport technology industry with their innovative products and outstanding customer service and how you can become a part of their successful journey?

IT Support Technician Watford, Hertfordshire c£27,000 per year Plus company benefits (including 25 days Annual Leave + Bank Holidays, Pension, Healthcare, etc.) Skills and Experience: Experience with Microsoft Office and Active Directory is essential. Installation, maintenance and troubleshooting of the school's computer systems, including hardware and software. Install and test network infrastructure equipment such as Switches, Routers, Servers and associated cabling. Diagnose and resolve hardware, software and network faults through testing, repair or liaison with external support. Maintain, service and clean IT and AV equipment, including computers, projectors and printers. Install new systems and cabling as required. Provide support to staff and students in the use of IT services and equipment in line with school procedures. First point of contact for helpdesk enquiries. Setting up and supporting IT for events such as regular assemblies and school activities and visitor requirements where relevant. The Opportunity: My client who are based in the Education sector are currently looking for an IT Technician to join their team on a permanent basis. As an IT Technician, you will provide vital day-to-day technical support across the business, assisting in the management of both hardware and software systems; and contribute to the smooth running of software and administrative functions across their IT network. You will be central to supporting a modern learning environment, helping to resolve issues promptly and ensuring that technology enhances teaching and learning from Key Stage 3 through to Sixth Form. If you have a passion for IT, with excellent problem-solving skills and a commitment to supporting and helping in the education sector, this could be the role for you, so please apply today or call me for further information. Applications: Please contact John Noonan here at ISR to learn more about our client and how they are transforming the education sector with how they provide and deliver IT services?