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Integration Architect | £90,000 | London Hybrid | 12 Month FTC Location: London/Hybrid Salary: £90,000 Overview: An exciting opportunity has arisen for an experienced Integration Architect to join a global Financial Services organisation undergoing major technology transformation. This role will be responsible for shaping and governing the enterprise integration landscape, ensuring systems, applications, and data flows are scalable, secure, and aligned with business objectives. The successful candidate will work closely with technology, operations, and senior business stakeholders to design integration solutions that support complex operational environments. This is a highly visible role with significant influence across enterprise architecture and strategic technology initiatives. Role & Responsibilities: Own and govern the end-to-end integration landscape across enterprise systems. Design scalable integration patterns including REST APIs, event-driven messaging, SOAP, and file-based integrations. Define API standards, data contracts, and integration governance processes. Support the evolution of Azure Integration Services and API management tooling. Analyse existing integrations and develop roadmaps for future-state architecture. Translate business requirements into functional and technical specifications. Facilitate workshops with business and technical stakeholders to gather requirements and validate solutions. Produce impact assessments and architecture documentation for proposed system changes. Support vendor onboarding and integration delivery across project life cycles. Skills & Experience Essential: 7+ years' experience in Integration Architecture, Enterprise Architecture, or Senior Systems Analysis. Strong experience integrating enterprise platforms including Microsoft Dynamics 365, WMS, or TMS solutions. Expertise in REST APIs, GraphQL, Azure Service Bus, Logic Apps, Event Grid, and file-based integrations. Strong understanding of data modelling, JSON, XML, and OData. Experience creating architecture diagrams, data flow maps, and technical documentation. Excellent communication skills with the ability to engage both technical and non-technical stakeholders. Desirable: Experience with Azure Integration Services and API Management. Familiarity with C#, Power Platform, and Azure certifications. Knowledge of supply chain integration standards and large-scale transformation programmes. Integration Architect | £90,000 | London Hybrid | 12 Month FTC

Braze CRM Technical Consultant Location: London - one day per week in office (possible flex on this longer term). Type: Outside IR 35 - £350 to £450 -6 month rolling contract (with option to move to permenant) A global CRM consultancy is partnering with an enterprise retail company to support the execution and optimisation of CRM campaigns within Braze across Email, Push Notifications, SMS and WhatsApp channels. This is a hands-on production role focused on campaign delivery, template management, workflow optimisation and marketing automation operations within a global CRM environment. The ideal candidate will have strong Content, CMS and AEM (Adobe Experience Manager) skills with recent capabilites in Braze for drag & drop editing with HTML, CSS and JS. One Stage MS team interview to start ASAP Key Responsibilities Build, configure and deploy CRM campaigns within Braze Execute personalised customer journeys using segmentation, targeting and automation rules Support HTML/Liquid template creation and Front End campaign setup Conduct QA checks and validate customer communications across channels Manage campaign timelines, content updates and deployment activities Create and maintain workflows, playbooks and operational documentation Support onboarding and training of internal teams on Braze processes Identify opportunities to simplify workflows and improve campaign automation Support rollout of global CRM operational processes and best practices Skills & Experience Experience working with Braze or similar CRM/Marketing Automation platforms is a must have Experience with CMS capabilites including Adobe Experience Manager is a must have Background within CRM campaign execution, marketing operations or life cycle marketing Understanding of customer journey orchestration and campaign workflows Experience with HTML, Liquid or email template configuration desirable Strong attention to detail with excellent organisational skills Comfortable managing multiple campaigns within a fast-paced global environment Strong communication and stakeholder management skills This is an excellent opportunity to join a globally recognised brand undergoing a large-scale CRM and marketing automation transformation, playing a key role in shaping future Braze operations and customer communications delivery.

Applications Lead - £65,000 - £75,000 + Benefits - London (Hybrid) Overview We're looking for a proactive and experienced Applications Lead with deep expertise in Microsoft Dynamics 365 to take ownership of our core business systems. This role is central to the organisation, leading the support, optimisation, and ongoing development of our D365 platform alongside other business-critical applications. You'll drive service excellence, lead application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support and operational management of Microsoft Dynamics 365 (D365) and integrated applications Oversee the IT Helpdesk function, ensuring high-quality support across D365 and other business systems Ensure all tickets - particularly D365-related incidents and requests - are managed within agreed SLAs Act as the escalation point for complex D365 issues, working closely with vendors and internal teams Produce weekly service reports, including insights on D365 usage, ticket trends, SLA performance, risks, and improvements Drive continuous improvement of D365 functionality, performance, and user adoption Manage and deliver D365-related projects, enhancements, and upgrades Work closely with stakeholders to gather requirements and translate them into D365 solutions and improvements Manage integrations between D365, ERP/CRM platforms, and third-party systems Collaborate with vendors and partners supporting D365 and associated applications Operate within a DevOps framework to support continuous delivery and improvement of D365 and other applications Technical Requirements: Essential Skills & Experience Strong, hands-on experience with Microsoft Dynamics 365 (D365) across support, configuration, or delivery Proven experience managing and supporting D365 environments in a business-critical setting Experience working with ERP and CRM systems, ideally integrated with D365 Experience with cloud platforms (Azure preferred), particularly supporting D365 environments Strong experience managing third-party vendors, including D365 partners and support providers Background in application support, service delivery, or helpdesk management, with exposure to D365 support models Experience working within DevOps practices and environments Solid understanding of ITIL processes (Incident, Problem, Change Management) Ability to analyse support data (including D365 tickets and usage) and produce actionable insights Excellent communication and stakeholder management skills, with the ability to engage both technical teams and business users Nice to Have Experience delivering D365 transformation or implementation projects Formal project management certification (Prince2, Agile, Scrum) Knowledge of D365 modules (eg Finance, Supply Chain, Sales, Customer Service) Applications Lead - £65,000 - £75,000 + Benefits - London (Hybrid)

Applications Lead - £70,000 - £90,000 + Benefits - London (Hybrid) Overview We're looking for a proactive and experienced Applications Lead with deep expertise in Microsoft Dynamics 365 to take ownership of our core business systems. This role is central to the organisation, leading the support, optimisation, and ongoing development of our D365 platform alongside other business-critical applications. You'll drive service excellence, lead application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support and operational management of Microsoft Dynamics 365 (D365) and integrated applications Oversee the IT Helpdesk function, ensuring high-quality support across D365 and other business systems Ensure all tickets - particularly D365-related incidents and requests - are managed within agreed SLAs Act as the escalation point for complex D365 issues, working closely with vendors and internal teams Produce weekly service reports, including insights on D365 usage, ticket trends, SLA performance, risks, and improvements Drive continuous improvement of D365 functionality, performance, and user adoption Manage and deliver D365-related projects, enhancements, and upgrades Work closely with stakeholders to gather requirements and translate them into D365 solutions and improvements Manage integrations between D365, ERP/CRM platforms, and third-party systems Collaborate with vendors and partners supporting D365 and associated applications Operate within a DevOps framework to support continuous delivery and improvement of D365 and other applications Technical Requirements: Essential Skills & Experience Strong, hands-on experience with Microsoft Dynamics 365 (D365) across support, configuration, or delivery Proven experience managing and supporting D365 environments in a business-critical setting Experience working with ERP and CRM systems, ideally integrated with D365 Experience with cloud platforms (Azure preferred), particularly supporting D365 environments Strong experience managing third-party vendors, including D365 partners and support providers Background in application support, service delivery, or helpdesk management, with exposure to D365 support models Experience working within DevOps practices and environments Solid understanding of ITIL processes (Incident, Problem, Change Management) Ability to analyse support data (including D365 tickets and usage) and produce actionable insights Excellent communication and stakeholder management skills, with the ability to engage both technical teams and business users Nice to Have Experience delivering D365 transformation or implementation projects Formal project management certification (Prince2, Agile, Scrum) Knowledge of D365 modules (eg Finance, Supply Chain, Sales, Customer Service) Applications Lead - £70,000 - £90,000 + Benefits - London (Hybrid)

Technology Innovation Consultant | £75,000 | London Hybrid London/Hybrid £70,000 - £75,000 + excellent package Overview An excellent opportunity has arisen with a leading global financial institution. We are seeking a proactive and highly organised Technology Innovation Consultant to join the Office of the COO within the Technology function. The successful candidate will support Technology leadership in delivering business-critical programmes, improving operational efficiencies, and enhancing communication and engagement across the wider business. This role combines business management, stakeholder engagement, innovation, and project delivery responsibilities within a fast-paced and highly collaborative environment. Role & Responsibilities Support the Technology COO in managing day-to-day Technology operations and strategic initiatives Coordinate operational and transformation projects across Technology teams. Act as a liaison between Technology and business stakeholders, ensuring clear communication and alignment. Produce executive reporting, MI packs, dashboards, and presentations for leadership. Support communication and rollout of AI, innovation, and technology initiatives. Drive operational efficiencies, cost-saving initiatives, and continuous improvement activities. Support technology innovation, engagement, and departmental change programmes. Lead culture, diversity, and employee engagement initiatives across Technology. Partner with HR and senior stakeholders on graduate, women in technology, and engagement programmes. Skills & Experience Essential Previous experience as a Business Analyst, Business Manager, or similar role within a large organisation, ideally within Technology or Financial Services. Strong project management and organisational skills, with the ability to manage multiple initiatives simultaneously. Excellent stakeholder management and communication skills across all levels of the organisation. Experience preparing executive-level reporting, presentations, and management information. Ability to simplify and communicate complex information clearly using structured storytelling techniques. Strong understanding of technology operations and business support functions. Desirable Experience within banking, financial services, or other regulated environments. Exposure to AI, innovation, or digital transformation initiatives. Experience supporting culture, engagement, or diversity programmes. Understanding of governance, operational management, or COO functions within Technology organisations. Technology Innovation Consultant | £75,000 | London Hybrid

2nd Line Support Analyst Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team? About the Role As our IT Support Engineer, you'll report directly to the IT Manager and play a key role in maintaining and improving our IT systems and services. You'll provide support across Servers, desktops, laptops, tablets, mobile devices, and applications (including MS Office), while also getting involved in specialist software and infrastructure with exposure to Azure cloud. This is a varied role where no two days are the same - from logging and resolving helpdesk tickets, to site setups, Active Directory management, and ensuring our compliance standards are met. You'll also spend at least one day a week on-site at one of our construction projects, making sure IT services run smoothly. Key Responsibilities Provide 1st and 2nd line IT support for hardware, software, and applications. Manage and escalate issues to 3rd line support or external suppliers where required. Support specialist systems such as AutoCAD, Bluebeam, Asta Powerproject, and Lecia. Maintain and improve IT documentation, ensuring compliance with standards (PCI DSS, Cyber Essentials, GDPR). Assist with site setups, network infrastructure, and mobile phone provisioning. Support core IT systems including Exchange 365, Mimecast, Manage Engine Service Desk Plus, and security tools. Travel to sites (minimum one day per week) to provide and maintain IT services. What We're Looking For Hands on experience within an IT support/service role. Hands on exposure to Exchange 365, Mimecast, Azure would be great Strong working knowledge of MS Office, including Access and SharePoint. A problem-solver with excellent customer service skills. A confident communicator who enjoys working as part of a team. Full UK driving licence (manual) and own car. Right to work in the UK.

3rd Line IT Support Engineer Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly. Reporting to the IT Manager, you'll provide hands-on support across Servers, desktops, laptops, mobile devices, specialist applications, and network infrastructure. Our client is looking to pay up to £40,000 circa, to be based in Maidstone, Kent with additional benefits including a 5% bonus potential. You'll be the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed. What you'll do: Provide support across hardware, software, phones, mobiles, and specialist systems. Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution. Support Servers (Windows 2012/2016), Exchange 365, backups (Veeam), and network infrastructure. Set up new sites, accounts, and mobile devices. Maintain IT documentation and ensure smooth daily operations. What we're looking for: Minimum 5 years' experience in IT support or service function with experience in a 3rd Line Support position is a must have. Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong knowledge of Microsoft environments (Office, SharePoint, AD, Exchange). Confident, customer-focused problem solver with excellent communication skills. Full UK driving licence and flexibility to travel to sites. Eligible to work in the UK.