IRIS Recruitment

Manchester, Leeds, Slough or Wigan (Hybrid) Competitive + Bonus + Benefits Permanent full time IRIS Software Group helps organisations pay their people correctly, on time, and in line with UK legislation. Our payroll software is trusted by thousands of employers across the UK -and when new customers join us, getting them set up properly matters click apply for full job details

2 years Fixed Term Full Time - 40 hours Our client are looking to recruit an Assistant Site Manager to join our team based in East London, Hackney E8 & E2, (role will be based onsite) About the Role Joining them as an Assistant Site Manager, you'll support delivery teams, assessing resource requirements and will be supporting the management of the day-to-day activities. You'll ensure that all team objectives are met within overall time, cost, and budget constraints. You'll drive excellent service standards, influencing profitability and basic budget management, Health, Safety & Environmental management, and compliance, whilst ensuring exceptional customer relationships are maintained. With a detailed understanding of operational, commercial, and contractual KPIs, you'll manage and maximise operational service delivery and productivity, promoting a clear focus on quality assurance, service accessibility and responsiveness, maximining client involvement and feedback. This is an opportunity to grow the client base and grow with the company. You will support the Site Manager to ensure all client enquiries, issues and requests are actioned and resolved within appropriate timescales and support effective management of engineers and subcontractors, providing support on technical issues and performance management. About You Due to nature of the role a UK driving licence is required. Candidates will have proven experience in a similar role. You will hold an NVQ Level 6, First Aid at Work qualification and a SMSTS qualification. Ideally you will also hold a CISRS Scaffolding Inspection qualification. It's important that you have some Scaffolding & Flat Roofing Knowledge. Benefits: Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy Holiday Scheme Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About them Our client provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities they serve. Their services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, they focus on a culture which puts people at the core of everything they do, encourages innovative thinking and always puts their customer first. Build your career with a leading property services company, where they recognise that diversity of thought and talented people are key to their success. MSPS are proud to support the resettlement of armed forces personnel They shortlist and interview for their roles throughout the duration of the advert. Therefore, they would encourage you to submit your application as soon as possible to avoid disappointment. They reserve the right to close any of their adverts prior to the stated closing date should they have a high volume of appropriate candidates. Please refer to full job description upon completing your application.

Birmingham Permanent 30 Hours per week Founded in 1962, our clients is a registered charity and company limited by guarantee, . Our board of trustees ensures they meet their charitable aims, supported by a dedicated team of well-trained staff. Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They provide individualised, person-centred services that help people lead fulfilling lives and reach their full potential. Known for their high-quality support, they play a key role in Birmingham's mental health system and collaborate with local organisations to challenge the stigma surrounding mental distress. They are seeking an experienced and passionate Operations Manager Registered Services to join their leadership team. You will be one of a team of four Operations Managers who oversee all front-line services . Line managed by the Deputy Director of Operations, this role is strategically important to their delivery of recovery-based services within Birmingham s mental health system. Key Responsibilities will include: Work with the Director of Operations, Deputy Director of Operations, and other Operations Managers to co-create and deliver the operations development plan Line manage the service managers responsible for each area and support other team members as appropriate. Ensure services are delivered in line with their strategic vision and values. Ensure that the service(s) is being delivered in line with commissioning requirements, service user wishes and in line with local and national policy and best practice. Flexibility to occasionally work outside of usual hours. Take part in their senior on call rota. The Successful Candidate will have: Experience of working in a CQC regulated service. Good working knowledge of relevant mental health and housing legislation and how it applies to service delivery. Knowledge of and commitment to the Recovery model of mental health support Experience of mental ill health, either personally or professionally Good working knowledge of safeguarding and able to deal effectively with safeguarding issues Familiar with good practice in data protection and able to support managers and staff to comply with any requirements Staff benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling, a cycle to work scheme, and a comprehensive training programme. Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role. Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties. How To Apply : Closing date for applications is Sunday 18th January 2026 Interviews will commence on Friday 30th January 2026

18-Month Fixed-Term Contract (FTC) Full Time, 37.5 hours per week About the Role Our client are passionate about removing inefficiencies and giving our team the tools they need to be the best. They have started a journey to improve one of our core system Site Information Management Systems (SIMS) and are looking for a talented Project Manager to join their dynamic team and work with the business to make the development programme a success. They are seeking a highly skilled and strategic Project Manager to join our Business IT team as part of the SIMS programme, working alongside a Programme Manager, Business Analysts and Solutions Architects. The Project Manager will play a crucial role in driving the activity required to re-develop their SIMS platform by developing and managing project plans, collaborating with internal and external stakeholders, and working in an agile manner to achieve key business objectives. This role involves deep engagement with stakeholders at all levels, active dependency and resource management, and the ability to influence business decisions. Understanding the context of the SIMS platform; you will drive new and potentially disruptive approaches to performing business activities. You will lead project teams to successfully develop and deliver key components in the SIMS platform, ensuring critical technological and business dependencies are considered and play a key role in transforming these to development activity. The role is hybrid, working from home mostly but coming into one of their offices/sites (locations include Warrington, Coventry, Solihull, Tamworth and Wakefield) as and when your project requires you to, for project workshops and team meetings etc. About You They are looking for a Project Manager with credible experience and a proven track record of delivering in projects as part of a programme, from small-scale process changes to large, complex technical initiatives including system and data improvements. You need to have solid experience in managing relationships with senior executives and key stakeholders as well as leading a project team, ensuring clear and effective communication and reporting between Projects and Programme, Internal Stakeholders, IT and 3rd party vendors. You need to be adept at identifying risks and dependencies in a fast-moving environment, managing multiple projects through associated budget and resource constraints and drive quality standards throughout the project team. A project management qualification (e.g., APM Practitioner, PRINCE2 etc.) is required. A certification in Agile Project Management or previous experience of delivering in an Agile environment is an advantage. Benefits They strive to support our colleagues to achieve a healthy work-life balance. They understand that many of our people have family and personal responsibilities and so we are committed to providing that support. Pension Scheme matched up to 6%; 26 days holiday plus bank holidays and rising to 30 days after 8 years' service and the holiday plus scheme; Private Healthcare Cover; Life Assurance up to 4 times your basic salary; Recognition for professional qualification/membership achieved up to £1000; Mental Wellbeing and Employee Supports; Company car/car allowance (where applicable); People Portal for high street discounts; Long Service Wards; Sharesave Plan; Incentive Scheme; Enhanced Family leave and more! About Us Our client provides national construction and infrastructure services to private and public sector customers across a comprehensive range of markets. They aim to create great results for their customers, partners and ourselves. Their Leadership are focused on building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with their customers and supply chain partners drives our business strategy. They have a balanced approach to securing new work, engaging with customers and frameworks that offer the opportunity for long-term relationships and repeat business. Please refer to the full Job Description upon completing your application. Our client encourages diversity of people and thought, and embrace peoples' differences. Everyone is unique and they value the different ideas, experiences, and perspectives that each individual brings to their work, their team, and the wider business. They are committed to ensuring we create the very best place to work in the industry, and an environment where every person feels included and is treated equally, fairly and with respect. They actively promote an inclusive culture where you can be yourself at work. It's this approach they believe brings out the best in everyone and creates a fun, dynamic, innovative, and rewarding environment. Our client is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. They are also an Investors in People company.

Recovery Support Workers (Mental Health) - Recovery House £24,570 per annum (£12,285 pro rata for 18.75 hours positions) Birmingham, West Midlands Hours: 37.5 or 18.75 hours per week The Recovery House is a brand new, exciting and innovative service for our lient and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service. About the role: The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services. The role will be central to the smooth running of the 24/7 service provided by Recovery House. You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment. The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and our clients standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices. About you You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions. Ouir client is looking for someone who is experienced in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice. This role will involve working on a rota, including some evenings and weekends. Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme. Our client is extremely proud to have a diverse workforce that is reflective of the communities that we work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role. Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties. Closing date for applications is Thursday 22nd January 2026 Interviews will take place on Friday 30th January 2026

Software Trainer London £35,000 18-month fixed term contract Our client has an exciting opportunity for a training / IT professional to join their team and design, develop and deliver high-quality software training. With experience in a similar role, you will be accustomed to identifying skills gaps and training needs through a comprehensive Software Training Needs Analysis (TNA) and create engaging, up-to-date training programmes, materials and documentation for individuals to ensure that they are all able to access the software used. As a Trainer, you will feel at ease providing training sessions using various methods, including in-person sessions, one-to-one coaching and virtual webinars. You ll be expected to review and evaluate training and relevant feedback to ensure that the training meets the necessary requirements and report on findings to highlight areas of strength and improvement. In this varied role, there will be several topics to cover including: Core desktop applications (Microsoft Office 365 suite: Word, Excel, PowerPoint, Outlook, Teams, SharePoint) New software and in-house enterprise systems UK GDPR and Data Protection, online safety and security best practices They re looking for an individual with experience designing and delivering software training to end-users, demonstrating an understanding and experience of the full training cycle, from TNA and design through to delivery and evaluation. You ll be confident training both small and large groups, across different functions and seniority levels using a variety of training materials including user manuals, video tutorials, and e-learning content. Educated to degree level or equivalent experience in an IT, Education or Learning & Developing role, you ll be a confident communicator who can adapt to unexpected challenges and encourage engagement during training Culture, Values and Benefits Our client values and supports all those who join their team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. They offer a generous occupational pension scheme, where they will pay double the employee contribution up to a maximum of 16% employer contribution. Our client is an inclusive and supportive employer. They are actively committed to encouraging applications from people of all backgrounds. They welcome applications from people of Black, Asian and other Minority Ethnic groups.

Permanent - Full Time - 40 Hours Our client is looking to recruit two supervisors to join our repairs and maintenance team within Basildon, Essex. About the Role Joining them as a supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPI's. You will assess resource requirements and support the management of the day-to-day activity, ensuring that all team objectives are met within overall time, cost and budget constraints. You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities. You'll hold regular review meetings and coach, mentor and motivate staff, ensuring development needs are identified. You'll also be responsible for resolving any complaints, informing management, and implementing action plans to address any areas of dis-satisfaction. About You Candidates will have significant technical knowledge having come from a trade background (i.e., plumbing, electrical, carpentry etc) and extensive proven experience. With sound knowledge of construction methods, technology and materials, you'll have excellent time management, IT and influencing skills, as well as a proactive and flexible approach. You'll hold a relevant Level 3 trade qualification or Occupational Work Supervision NVQ and a Gold CSCS card or working towards. They're looking for someone who has a compelling track record of asset / project management and delivering major works contracts, and who has a strong sense of ownership and responsibility for their work, committed to collaborative working with colleagues, suppliers, and residents alike. They're particularly interested in hearing from candidates who have worked in social housing. You must hold a full UK driving licence for a minimum of 12 months. Benefits Company Van (work use only) Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Our client provides integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Their services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, they focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts the customer first. Build your career with a leading property services company, where they recognise that diversity of thought and talented people are key to success. Our client is proud to support the resettlement of armed forces personnel They shortlist and interview for their roles throughout the duration of the advert. Therefore, they would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Senior Support Worker Sale, Greater Manchester Full or Part Time opportunities available. £25,000 - £25,642 per annum (Once 6-month probation is passed) Additional payments for night shifts (£12 per night - £55 for sleep-in) Have you worked in an adult social care or nursing setting? Experience of being a team leader or have at least 1 year of care experience? Do you want to progress to a Senior Support Worker? Apply with our client today! A charity based in Sale, just south of Manchester City Centre, we have over 70 years experience supporting people with learning and physical disabilities. We pride ourselves on supporting our residents and service users to live their best lives to the fullest. Offering, high quality health and personal care for long-term residents of all ages. We have five 'luxury' style homes in Sale, with modern interiors and state-of-the-art lifting equipment and mobility aids, along with a day service in Altrincham. Come and join the fun working environment. You will be offering day to day, person centred care, which includes, activities and day trips planned weekly with residents and service users which includes swimming, trips to the seaside, museums, sensory walks, and activity breaks across the country. What you will receive whilst working for us: A competitive salary Enhanced pay for bank holidays and on call Excellent internal and external training offered Comprehensive induction and ongoing training Mileage paid for travel during work hours 28 days holiday per year pro rata inclusive of bank holidays Increased holiday entitlement with service Pension Scheme Cycle to work scheme Access to Wage Stream Medicash includes access to 24hr GP, money off shopping and going out, wellbeing aids Life Insurance Scheme Monthly staff prize draw What we want in return: Ideally a minimum of 1 year experience working in care with the ability to lead shifts Caring, self-motivated staff members who have passion and want to help people with learning disabilities and complex health care needs Have basic IT skills-Microsoft word and email. Ability to read and write and have basic numeracy skills is essential to this role Be Prepared to undertake a professional qualification relevant to the role, such as a level 2/3 RQF/NVQ Commitment to training and to progress to a shift leader Committed, reliable and willing to work as part of a team Flexibility- willing to work weekends and bank holidays Satisfactory DBS check, 2 references You will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support. If this job is for you, we want to hear from you.

Resident Contact Centre Adviser £26,379 (in probation) rising to £27,767 per annum Peterborough Full Time Permanent Our client has a fantastic opportunity for the right candidate to join their Resident Contact Centre Team working at Head Office, Shrewsbury Avenue. Hours of work are between 0800 - 1800 Monday to Friday on a rota basis plus flexibility to work an occasional Saturday morning in our City Centre location. Working hours will not exceed 37 per week. As a Resident Contact Centre Adviser you will be the first point of contact for customer queries via multiple channels. You will effectively and efficiently demonstrate a professional approach to ensure that all interactions are managed calmly and with empathy ensuring the correct action is taken to resolve queries. Using their LETS principle, you will need to actively listen to and understand the details of each contact, assessing and supporting customers with patience and empathy with the aim of first contact resolution. You will therefore need to maintain up to date knowledge of all services to provide excellent customer services to residents and those who access our clients services. Key Responsibilities: (include but are not limited to). To be the first point of contact - with the emphasis on first contact resolution - to our clients customers through multiple channels - including telephone, face to face, webchat emails and work-tray action - adapting communication styles to translate complex information into language to enable customers to understand, treating customers fairly and with respect at all times. To have direct responsibility for delivering excellent front-line customer service adhering to housing policies and procedures and demonstrating understanding which failure to follow can lead to complaints and legal action. At all times demonstrating personal responsibility, good judgement and being productive and reliable in line with our clients values. Maintain up to date high standards and knowledge of all services to provide excellent customer services to residents and those who access our clients services. Take ownership for personal development - including successful completion of mandatory eLearning and training - to maintain excellent knowledge and understanding. To have direct responsibility in achieving our key performance indicators relating to standards for the service, including timescales for answering telephone calls, webchat, emails, and work-tray actions in a fast-paced environment Understand their customer needs by asking questions and not making assumptions about their needs in order to provide accurate and relevant advice and support to customers on a wide range of housing-related queries with the intention of resolving queries at first point of contact where possible. Manage queries relating to third parties, including our partner contractor for Repairs and local authorities, in a professional manner. Promote alternative channels such as 'self-service' to encourage customers to access information for themselves via the website , supporting the business objective to increase self-service registrations. To meet set targets (KPIs) and standards for the service, including timescales for answering telephone calls, responding to written communication and completing repairs, working in partnership with their outsource partner for Housing Repairs Manage and respond to customer feedback in a timely manner as well as managing service requests sensitively and effectively to satisfactory resolution by taking ownership of concerns raised in line with our clients policy and procedures. Using several IT systems, recording accurate data for all customer contacts, raise works orders and arrange appointments ensuring that the correct codes, priorities and timescales are allocated in line with guidelines and GDPR. Identify, recommend and champion new and improved ways of working to enhance the customer service experience and their internal processes. Essential Criteria Experience of working within a fast-paced customer-focused environment. Experiencing of applying sound judgement and common sense to resolve customer queries. Experience of recognising customer dissatisfaction and managing conflict effectively. High standard of written and oral communication and the ability to interact with a wide range of customers. Strong administrative skills; accurate and speed with high standard of attention to detail. Ability to deal with a high volume of call and task. Strong analytic skills to diagnose root the cause of a Housing Repair. Maths and English -GCSE Grade 4 and above / Grade C and above Desirable Awareness of any general housing and local authority practices and policies. An understanding of Housing Benefits and Welfare Reform Ability to deal with complex enquiries and challenging customers. The ideal candidate for this role will be someone who has previous experience working in a call centre customer service environment. So, if you are a calm and confident communicator able to demonstrate good listening skills and can ensure the timely resolution of customer queries, our client would like to hear from you! They reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!

Credit Control Advisor Location: Slough/Heathrow Approach, UK Salary: Competitive plus bonus Were hiring a Credit Control Advisor to join our established Credit Control team and take ownership of customer accounts in a high-volume environment. This role is suited to someone with hands-on Credit Control experience who is confident managing outstanding invoices, resolving disputes, and working closely w click apply for full job details

Head of Transactional Accounting Location: Heathrow Approach Salary: Competitive plus bonus and benefits IRIS Software Group is one of the UKs largest privately held software companies and a global provider of mission-critical software and services. Trusted by over 100,000 organisations across 135 countries, we help customers simplify complexity, stay compliant and work with confidence click apply for full job details

£35,802 per annum (£28,641.60 pro rata per annum) based on 30hrs per week Birmingham Part-Time Permanent Working Hours per week - 30 Hours About us: Founded in 1962, our clients organization is a registered charity and company limited by guarantee, Their board of trustees ensures they meet their charitable aims, supported by a dedicated team of well-trained staff. They provide individualized, person-centred services that help people lead fulfilling lives and reach their full potential. Known for their high-quality support, they play a key role in Birmingham's mental health system and collaborate with local organizations to challenge the stigma surrounding mental distress. The Role : Our client is seeking an experienced and passionate Registered Residential Care Home Manager to lead a 13 Bedded registered care home, supporting adults with mental health need, This is a fantastic opportunity for a dedicated professional to make a real difference in people s lives. Whilst ensuring compliance with CQC standards and delivering exceptional care and leading a team of support staff, in line with our clients operational policies. Key Responsibilities: Develop and maintain a safe, supportive, and recovery-focused environment for residents Build positive relationships with residents, families, and external stakeholders. Drive continuous improvement and uphold the highest standards of care To identify opportunities for service improvements. Ensure the home operates in line with CQC regulations and our clients policies. About you: Experience of working in a service regulated by the Care Quality Commission Experience of management and leadership Experience of working with the NHS or Public Sector. Experience of mental ill health, either personally or professionally. HSC (NVQ) level 4 in Management or equivalent or willingness to study. Experience of delivering services within a values framework. OUR Clients Values: Our clients Vision and Values apply not only to all their service provision but also to how they treat each other and how they are as an employer. Their Values provide a Framework for not only what they do but how they do it. They Celebrate People They are Better together They Inspire Hope They Champion Change They Bridge the Gap Closing Date for Applications: Wednesday 21st January 2026 Interviews to be scheduled for: Thursday 29th January & Monday 2nd February 2026

Property Surveyor Salary Up to £43,488 Location Didsbury, Manchester Permanent, Full Time Reporting into the Property Condition Manager, you will provide a full range of Property Surveying duties to support the Asset Management and Repairs Teams in support of delivering the objectives of the Asset Management and Sustainability Strategies. What you'll be doing Provide a professional building surveying role to support the development of investment projects, including diagnostic surveys, detailed technical reports, feasibility studies, costings, and producing detailed project specifications / bills quantities / schedules of work and tender documentation. Provide technical advice and support to assist colleagues including property appraisals and reports, highlighting any issues that would affect the performance of our properties, to support decisions on divesting and acquiring housing stock. Work with regional repairs and tenancy management teams to identify property condition issues, diagnosing the cause, and coordinating a response across teams, including issuing repairs, updating condition data, instructing specialist surveys, procuring, and managing remediation works. Project manage complex projects, coordinating and communicating with stakeholders, ensuring timescales and budgets are maintained, and that parties are kept informed at all times. Supporting the Asset Strategy team in continuously improving the collection and interpretation of property information through the completion of stock condition surveys, HHSRS assessments, and other specialist surveys such as M&E, damp, and structural inspections. Provide advice and support to customers in how to manage conditions within the home. Carry out post inspections following completion of complex repairs, customer improvements, or third party works to our properties. Undertake training as appropriate to maintain an effective knowledge of current regulations. What you'll need Experience working as a Building or Property Surveyor or equivalent role in the construction industry, including contract and project management of planned investment and maintenance. Membership of a relevant professional body such as RICS or CIOB (Desirable). Excellent understanding of building pathology, and the ability to investigate, diagnose and provide solutions to complex property queries and building defects. Good understanding of building regulations, polices and best practice. Undertake training as appropriate to the post and to keep abreast of developments across the housing profession. Knowledge of building construction and regulations, planning regulations, health & safety, building and fire safety, and regulatory standards relevant to social housing property management. A competent level of computer literacy and familiarity with mobile survey solutions. Demonstrable experience of delivering high levels of customer service. Excellent organisational skills and the ability to complete tasks in an accurate and timely manner. Experience of managing minor/major works projects. Full driving licence and own vehicle. What we need from you Strong attention to detail, analytical skills, and ability to communicate data effectively. Highly organised, reliable, and target-driven, with excellent time management and the ability to work independently or as part of a team. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Respecting professional boundaries and conducting yourself in a professional manner at all times. A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty To be professional and work with integrity, inclusivity, and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members) Ways of Working We offer some hybrid and flexible working Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional fees The business pays the cost of one professional role related membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Wage Stream You can access savings opportunities and early access to wages Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

Independent Living Scheme Manager Older Persons Bottesford £17,124 - £20,065 per annum (£28,540 - £33,443 FTE) 21 hours per week Are you passionate about supporting older people to live independently and with dignity? Our client is looking for a compassionate and proactive Scheme Manager to join their friendly Independent Living for Older Persons (ILOPS) team They offer a warm and welcoming supported housing scheme with long-term accommodation in 22 self-contained flats. They empower residents to live independently while fostering a strong sense of community through regular tenant meetings and activities. What You ll Be Doing As Scheme Manager, you ll: Provide housing management and tenancy support to older residents. Coordinate with families, carers, and external agencies to meet tenant needs. Report repairs and conduct regular health and safety checks. Manage voids and lettings, including viewings and assessments. Promote tenant engagement and community involvement. Maintain secure access and communal areas. Support residents with aids, adaptations, and access to services. What They re Looking For You ll bring: Knowledge of social housing and issues affecting older people. Experience supporting vulnerable individuals. Understanding of health and safety and safeguarding. Effective communication and coordination skills. Additional Info The 21 hours per week will be covered over a minimum of 3 days per week; there is flexibility around which days of the week but working days must be between Monday and Friday. Our client's Head Office is based in Clifton, and you will be required to attend training there on occasion.

Customer Services Analyst - 2nd Line - IRIS Financials Hybrid, UK (and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) Salary: Competitive Customer Services Analyst - 2nd Line, Level 3 This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) The 2nd Line Customer Support Analyst sits within our dedicated custom click apply for full job details

Customer Services Analyst - 2nd Line - IRIS Financials Hybrid, UK (and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) Salary: Competitive Customer Services Analyst - 2nd Line, Level 3 This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) The 2nd Line Customer Support Analyst sits within our dedicated custom click apply for full job details

Housing and Wellbeing Assistant Radcliffe Salary: £24,339 Housing and Wellbeing Assistant You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you'll be doing You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement ; You will encourage feedback from customers, recording and responding to any complaints and compliments; You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with our clients procedures; You will actively ensure the security of the building conduct health and safety inspections, and report communal repairs through appropriate channels. You will follow financial procedures and take responsibility for all monies held and received; You will be responsible for communal cleaning and void cleaning, along with the wider team. What you'll need Qualified to minimum level 2 in English and Maths Evidence of IT skills Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner. The ability to develop, and project, a positive image of our client through interpersonal, written and verbal communication skills. Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail. Effective liaison with colleagues and other stakeholders to give or find information to resolve problems. Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in our clients Safeguarding Policy & Recruitment Policy on our website". Closing date: 17th October Shortlist date -18th October Interview date: TBC

Roofer Salary Starting salary £30,632, increasing to £32,245 upon successful completion of 6 month probation Location: Blackpool Permanent, Fulltime A Roofer will deliver a wide range of responsive maintenance work to properties, to a diverse customer base. Starting salary £30,632 rising to £32,245 on successful completion of 6 month probation period Fylde Coast 39 hour week, working hours 8am-4:30pm Monday -Thursday & 8am-3:30pm on Friday Start at 26 days annual leave, increasing up to 30 days plus bank holidays Van, Fuel card, Uniform & Tools provided Key must haves - full clean driving licence, roofing experience What you'll be doing Fixing tiles on a variety of roof types Capping, demolishing & rebuilding chimney stacks Joinery works to soffit &facias Structural work on timber rooves Plumbing repairs to gutters, rain water outlets & gutters Insulation assessment and installation Roof ventilation works Additional repairs including such as brickwork, paving, fencing, gates, unblocking drains and associated works Respecting customer homes, leaving them clean and safe Treating your customers with respect and empathy What you'll need Qualified to minimum NVQ level 2 (or equivalent) in Roofing or worked experience A minimum of 3 years working in a built environment Competency in multi-skills such as brickwork, paving, fencing, gates, unblocking drains and associated works You are as comfortable working on your own as you are as part of a team Mobile working through job allocation and data transfer via ICT (hand-held device etc.) Full clean driving licence Knowledge & understanding of construction related Health, safety & welfare legislation What we need from you A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and employer) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) We believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. We are committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Housing Group Safeguarding Policy & Recruitment Policy on our website. For the purposes of our van fleet insurance you must have a minimum of 2 years driving experience with a full UK driving licence, be over the age of 21 and complete an on-line driver monitoring Assessment prior to starting your role. If you are under 21 but with 2 years driving experience with a full UK driving licence you would be required to complete an on-line driver monitoring assessment and additional in vehicle assessment prior to starting your role funded by the employer.

Customer Services Analyst - 2nd Line - IRIS Financials Hybrid, UK (and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) Salary: Competitive Customer Services Analyst - 2nd Line, Level 3 This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) The 2nd Line Customer Support Analyst sits within our dedicated custom click apply for full job details

Repairs Working Supervisor Sheffield Salary: Up to £37,497 (6 Month FTC) You will have a key role in delivering a range of responsive maintenance activities to a diverse customer base for our clients Housing Group. You will have strong technical knowledge of repairs and voids and be expected to provide mentoring and guidance to a multi trade workforce. You will provide support to develop the team, motivating staff, undertaking surveys and maintaining productivity and you will also be required to meet customer demand on repairs or larger scale projects. You will drive continuous improvement and be dedicated to the delivery of the annual repairs and improvement services. What you'll be doing You will deputise for the PSM when required and undertake the duties commensurate with that nature of the role of PSM You will ensure robust and pro-active health and safety management systems are adhered and complete any required processes to ensure compliance including the management of both operatives and contractors. You will assist in the undertaking of property inspections in relation to repair and maintenance management, voids management and provide technical support to colleagues and customers in a range of property services. You will provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers when representing our client. You will promote and ensure where possible a 'first time fix' culture is preserved through correct diagnosis, multi-trade working and an effective relationship with the supply chain, maximising productivity at all times. You will ensure an effective channel of communication between the PSM and management team, and all colleagues You will adopt a flexible approach to work, undertaking and promoting work within a multi-trade environment You will ensure compliance with all relevant environmental, waste management and monitoring arrangements. What you'll need An excellent level of customer service skills in particular delivering property services A strong technical knowledge of repairs and voids The ability to display leadership skills to manage a multi skilled team of trade operatives within the building/construction field Experience of inspecting and reviewing works, working within budgets, ensuring commercial viability and a high quality product. Knowledge of legal statuary requirements and good and best practice Understanding of value for money and a commercial awareness Full driving licence Proficiency in use of MS Office or equivalent software Experience of working with housing-specific IT systems Qualified to minimum GCSE grade C or equivalent in English and maths Mobile working through job allocation and data transfer via ICT (hand-held device etc.) Full clean driving licence Knowledge & understanding of construction related Health, safety & welfare legislation What we need from you A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to work in partnership with others for the benefit of our client A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and our client) WPA Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members) Ways of Working We offer some hybrid and flexible working Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional fees The business pays the cost of one professional role related membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Wage Stream You can access savings opportunities and early access to wages Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Closing date: 15th October Shortlist date -16th October Interview date: TBC