Hours: Monday to Friday, 8:30am - 5:30pm (1-hour unpaid lunch break) Holidays: 25 per year plus Bank Holidays (with increases for length of service) Benefits: contributory pension scheme, private healthcare and cash plan, group life policy, enhanced maternity pay. Location: Manchester City Centre, with travel to other sites in the North and to clients. We are one of the largest barristers' chambers in the country with sites across the North of England and over 240 barristers practising across multiple legal disciplines. We pride ourselves on excellent service and management and hold ISO9001 and ISO27001 accreditations as well as adhering to the regulatory requirements of the Bar Standards Board. Our Business & Property and Employment (BPE) Teams comprise over 40 barristers servicing clients across the country, but primarily in the North-East and West and surrounding areas. In this vital role you will: Report to and deputise for the Group Senior Clerk for Civil practice; Lead and manage the BPE clerking operation and clerks - ensuring the delivery of excellent clerking services, working in synergy with colleagues and barristers across all sites; Engage in regular business development activity for your practice groups, building and sustaining a network of clients; Carry out regular practice development reviews for your members and support them to meet their practice objectives, and provide tailored support to those taking and returning from periods of leave, and in support of work-life balance needs; Recruit, appraise, train and regularly meet with clerks in your team to ensure they are supportively and effectively line managed. The successful candidate will: Be an experienced and effective barristers' clerk either managing other clerks already or ready for the step up to do so; Be an excellent diary manager, with recent experience clerking Business & Property and Employment law, although expertise in clerking barristers in any practice area will be sufficient to be considered for the role; Have some experience of business development and in building and maintaining strong client relationships through strong networking and interpersonal skills and the delivery of excellent service; Have a sound knowledge of the legal market and the regulatory environment in which we operate; Have an established network of contacts in the legal marketplace (ideally in the same region) and the skills and drive to build that further to the benefit of Chambers and its members; Have a personality and approach that builds credibility and rapport with all stakeholders; Be ready to work as part of a wider team and unified multi-site chambers; Have strong working knowledge of diary management software, e.g. MLC, Lex. Have strong general computer literacy. To apply for this role please click on the apply link here, complete the application form and upload your CV. Please submit applications by 28th February 2026. We are aiming for a start date of 1st April 2026. We positively encourage applications from all sections of the community and operate an equal opportunities approach.
Feb 27, 2026
Full time
Hours: Monday to Friday, 8:30am - 5:30pm (1-hour unpaid lunch break) Holidays: 25 per year plus Bank Holidays (with increases for length of service) Benefits: contributory pension scheme, private healthcare and cash plan, group life policy, enhanced maternity pay. Location: Manchester City Centre, with travel to other sites in the North and to clients. We are one of the largest barristers' chambers in the country with sites across the North of England and over 240 barristers practising across multiple legal disciplines. We pride ourselves on excellent service and management and hold ISO9001 and ISO27001 accreditations as well as adhering to the regulatory requirements of the Bar Standards Board. Our Business & Property and Employment (BPE) Teams comprise over 40 barristers servicing clients across the country, but primarily in the North-East and West and surrounding areas. In this vital role you will: Report to and deputise for the Group Senior Clerk for Civil practice; Lead and manage the BPE clerking operation and clerks - ensuring the delivery of excellent clerking services, working in synergy with colleagues and barristers across all sites; Engage in regular business development activity for your practice groups, building and sustaining a network of clients; Carry out regular practice development reviews for your members and support them to meet their practice objectives, and provide tailored support to those taking and returning from periods of leave, and in support of work-life balance needs; Recruit, appraise, train and regularly meet with clerks in your team to ensure they are supportively and effectively line managed. The successful candidate will: Be an experienced and effective barristers' clerk either managing other clerks already or ready for the step up to do so; Be an excellent diary manager, with recent experience clerking Business & Property and Employment law, although expertise in clerking barristers in any practice area will be sufficient to be considered for the role; Have some experience of business development and in building and maintaining strong client relationships through strong networking and interpersonal skills and the delivery of excellent service; Have a sound knowledge of the legal market and the regulatory environment in which we operate; Have an established network of contacts in the legal marketplace (ideally in the same region) and the skills and drive to build that further to the benefit of Chambers and its members; Have a personality and approach that builds credibility and rapport with all stakeholders; Be ready to work as part of a wider team and unified multi-site chambers; Have strong working knowledge of diary management software, e.g. MLC, Lex. Have strong general computer literacy. To apply for this role please click on the apply link here, complete the application form and upload your CV. Please submit applications by 28th February 2026. We are aiming for a start date of 1st April 2026. We positively encourage applications from all sections of the community and operate an equal opportunities approach.
Senior Ai Operations Analyst Remote (located near Slough or Glasgow for periodical office visits) Competitive + Bonus + Benefits Permanent full time Were hiring a Senior Manager, AI Operations to lead the end-to-end delivery of GenAI initiatives across IRIS International click apply for full job details
Feb 26, 2026
Full time
Senior Ai Operations Analyst Remote (located near Slough or Glasgow for periodical office visits) Competitive + Bonus + Benefits Permanent full time Were hiring a Senior Manager, AI Operations to lead the end-to-end delivery of GenAI initiatives across IRIS International click apply for full job details
Senior Support Worker Salary: £25,000 - £25,642 per annum Location: Sale, Greater Manchester This is a Permanent, Full Time vacancy The Vacancy Full or Part Time opportunities available. £25,000 - £25,642 per annum (Once 6-month probation is passed) Additional payments for night shifts (£12 per night - £55 for sleep-in) Have you worked in an adult social care or nursing setting? Experience of being a team leader or have at least 1 year of care experience? Do you want to progress to a Senior Support Worker? Then this is the company for you! A charity based in Sale, just south of Manchester City Centre, we have over 70 years experience supporting people with learning and physical disabilities. We pride ourselves on supporting our residents and service users to live their best lives to the fullest. Offering, high quality health and personal care for long-term residents of all ages. We have five 'luxury' style homes in Sale, with modern interiors and state-of-the-art lifting equipment and mobility aids, along with a day service in Altrincham. Come and join the fun working environment here. You will be offering day to day, person centred care, which includes, activities and day trips planned weekly with residents and service users which includes swimming, trips to the seaside, museums, sensory walks, and activity breaks across the country. What you will receive whilst working for us: A competitive salary Enhanced pay for bank holidays and on call Excellent internal and external training offered Comprehensive induction and ongoing training Mileage paid for travel during work hours 28 days holiday per year pro rata inclusive of bank holidays Increased holiday entitlement with service Pension Scheme Cycle to work scheme Access to Wage Stream Medicash includes access to 24hr GP, money off shopping and going out, wellbeing aids Life Insurance Scheme Monthly staff prize draw What we want in return: Ideally a minimum of 1 year experience working in care with the ability to lead shifts Caring, self-motivated staff members who have passion and want to help people with learning disabilities and complex health care needs Have basic IT skills-Microsoft word and email. Ability to read and write and have basic numeracy skills is essential to this role Be Prepared to undertake a professional qualification relevant to the role, such as a level 2/3 RQF/NVQ Commitment to training and to progress to a shift leader Committed, reliable and willing to work as part of a team Flexibility- willing to work weekends and bank holidays Satisfactory DBS check, 2 references You will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support. If this job is for you, we want to hear from you.
Feb 26, 2026
Full time
Senior Support Worker Salary: £25,000 - £25,642 per annum Location: Sale, Greater Manchester This is a Permanent, Full Time vacancy The Vacancy Full or Part Time opportunities available. £25,000 - £25,642 per annum (Once 6-month probation is passed) Additional payments for night shifts (£12 per night - £55 for sleep-in) Have you worked in an adult social care or nursing setting? Experience of being a team leader or have at least 1 year of care experience? Do you want to progress to a Senior Support Worker? Then this is the company for you! A charity based in Sale, just south of Manchester City Centre, we have over 70 years experience supporting people with learning and physical disabilities. We pride ourselves on supporting our residents and service users to live their best lives to the fullest. Offering, high quality health and personal care for long-term residents of all ages. We have five 'luxury' style homes in Sale, with modern interiors and state-of-the-art lifting equipment and mobility aids, along with a day service in Altrincham. Come and join the fun working environment here. You will be offering day to day, person centred care, which includes, activities and day trips planned weekly with residents and service users which includes swimming, trips to the seaside, museums, sensory walks, and activity breaks across the country. What you will receive whilst working for us: A competitive salary Enhanced pay for bank holidays and on call Excellent internal and external training offered Comprehensive induction and ongoing training Mileage paid for travel during work hours 28 days holiday per year pro rata inclusive of bank holidays Increased holiday entitlement with service Pension Scheme Cycle to work scheme Access to Wage Stream Medicash includes access to 24hr GP, money off shopping and going out, wellbeing aids Life Insurance Scheme Monthly staff prize draw What we want in return: Ideally a minimum of 1 year experience working in care with the ability to lead shifts Caring, self-motivated staff members who have passion and want to help people with learning disabilities and complex health care needs Have basic IT skills-Microsoft word and email. Ability to read and write and have basic numeracy skills is essential to this role Be Prepared to undertake a professional qualification relevant to the role, such as a level 2/3 RQF/NVQ Commitment to training and to progress to a shift leader Committed, reliable and willing to work as part of a team Flexibility- willing to work weekends and bank holidays Satisfactory DBS check, 2 references You will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support. If this job is for you, we want to hear from you.
£23,842 per annum Bromley, Kent Full-Time Permanent Join a team that puts people first. As a Permanent Customer Service Advisor in our client's Retention team, you will play a key role in supporting customers and Financial Advisers. This is a great opportunity for someone who really enjoys speaking to customers and helping by solving problems, working collaboratively, promoting products and delivering high-quality service in a fast-paced environment. What you'll be doing: Handling a high volume of inbound calls and enquiries with professionalism and care Responding to customer correspondence via email and letter Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries Working closely with your team to meet service standards and deliver a seamless customer experience. What we're looking for: A confident communicator with a strong telephone manner Ability to recognise opportunities to help our customers achieve their financial goals by promoting products. Excellent written and verbal communication skills Good computer literacy and attention to detail A team player with strong organisational skills and the ability to prioritise effectively Someone who enjoys investigating and resolving issues What we offer: £23,842 annual salary 25 days holiday plus bank holidays per annum Excellent discretionary annual bonus scheme (circa £1660.00) Contributory pension scheme (up to 15%) Life cover (x4 pensionable salary) Hybrid working after training (1 day week from home) Supportive team culture Dedicated training programme and on-going development 1 days paid charitable workday Employee Wellbeing Programme Working hours: 35 hours per week, Monday to Friday. Start times rotate weekly between 8:30-16:15 or 9:15-17:00. Flexibility is required. Ready to make a difference? Apply now and be part of a team that values service, integrity, and community. About us Our client is not your typical financial services provider. Those who join their purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. They help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What they do They help everyday families achieve their financial goals and make a lasting difference in their lives and communities. They will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.
Feb 24, 2026
Full time
£23,842 per annum Bromley, Kent Full-Time Permanent Join a team that puts people first. As a Permanent Customer Service Advisor in our client's Retention team, you will play a key role in supporting customers and Financial Advisers. This is a great opportunity for someone who really enjoys speaking to customers and helping by solving problems, working collaboratively, promoting products and delivering high-quality service in a fast-paced environment. What you'll be doing: Handling a high volume of inbound calls and enquiries with professionalism and care Responding to customer correspondence via email and letter Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries Working closely with your team to meet service standards and deliver a seamless customer experience. What we're looking for: A confident communicator with a strong telephone manner Ability to recognise opportunities to help our customers achieve their financial goals by promoting products. Excellent written and verbal communication skills Good computer literacy and attention to detail A team player with strong organisational skills and the ability to prioritise effectively Someone who enjoys investigating and resolving issues What we offer: £23,842 annual salary 25 days holiday plus bank holidays per annum Excellent discretionary annual bonus scheme (circa £1660.00) Contributory pension scheme (up to 15%) Life cover (x4 pensionable salary) Hybrid working after training (1 day week from home) Supportive team culture Dedicated training programme and on-going development 1 days paid charitable workday Employee Wellbeing Programme Working hours: 35 hours per week, Monday to Friday. Start times rotate weekly between 8:30-16:15 or 9:15-17:00. Flexibility is required. Ready to make a difference? Apply now and be part of a team that values service, integrity, and community. About us Our client is not your typical financial services provider. Those who join their purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. They help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What they do They help everyday families achieve their financial goals and make a lasting difference in their lives and communities. They will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.
Location: Castlecroft - Bury Salary: £24,339 pro rata You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you'll be doing You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement; You will encourage feedback from customers, recording and responding to any complaints and compliments; You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with our clients procedures; You will actively ensure the security of the building conduct health and safety inspections, and report communal repairs through appropriate channels. You will follow financial procedures and take responsibility for all monies held and received; You will be responsible for communal cleaning and void cleaning, along with the wider team. What you'll need Qualified to minimum level 2 in English and Maths Evidence of IT skills Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner. The ability to develop, and project, a positive image of our client through interpersonal, written and verbal communication skills. Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail. Effective liaison with colleagues and other stakeholders to give or find information to resolve problems. Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. "Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in our clients Safeguarding Policy & Recruitment Policy on our website". Closing date: 4th March 2026 Shortlist date: 5th March 2026 Interview date: TBC
Feb 24, 2026
Full time
Location: Castlecroft - Bury Salary: £24,339 pro rata You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you'll be doing You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement; You will encourage feedback from customers, recording and responding to any complaints and compliments; You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with our clients procedures; You will actively ensure the security of the building conduct health and safety inspections, and report communal repairs through appropriate channels. You will follow financial procedures and take responsibility for all monies held and received; You will be responsible for communal cleaning and void cleaning, along with the wider team. What you'll need Qualified to minimum level 2 in English and Maths Evidence of IT skills Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner. The ability to develop, and project, a positive image of our client through interpersonal, written and verbal communication skills. Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail. Effective liaison with colleagues and other stakeholders to give or find information to resolve problems. Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. "Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in our clients Safeguarding Policy & Recruitment Policy on our website". Closing date: 4th March 2026 Shortlist date: 5th March 2026 Interview date: TBC
Registered Manager £59,473 to £66,190 per annum Christchurch Permanent, Full Time Are you an inspiring leader who is passionate about delivering exceptional care for older people? Locatedjust outside Christchurch, we are a residential home providing nursing, palliative, residential, and dementia care across three floors click apply for full job details
Feb 24, 2026
Full time
Registered Manager £59,473 to £66,190 per annum Christchurch Permanent, Full Time Are you an inspiring leader who is passionate about delivering exceptional care for older people? Locatedjust outside Christchurch, we are a residential home providing nursing, palliative, residential, and dementia care across three floors click apply for full job details
Do you have experience supporting learners' personal growth, employability skills, or wellbeing in an educational, training, or youth-focused environment? Are you passionate about helping young people develop the confidence, resilience, and skills they need to succeed in education, work, and life? If you're looking for a stable, purposeful role where your impact goes beyond the classroom - supporting learners' personal development while enjoying a healthy work-life balance and excellent benefits - this could be the opportunity for you. Join us and play a key role in delivering engaging PSD and employability programmes that empower learners to progress, achieve, and thrive. What We Offer Salary: £23,166 per year (Full time equivalent £26,543 per year) with opportunities for progression Contract Type: Permanent, Full Time - 37 hours per week, Term Time Only 36+2 weeks per year Outstanding Benefits • Local Government Pension Scheme - a secure, long-term investment in your future • Generous Holiday Entitlement - 30 days, pro rata paid annual leave plus 8 pro rata paid bank holidays • College closure and wellbeing days - including a 2-week pro rata paid Christmas closure • Employee Assistance Programme - 24/7 confidential wellbeing, legal, and financial support • Free On-Site Gyms - available across multiple campuses • Lifestyle Discounts - savings on retail, technology, travel, and leisure • Cycle-to-Work Scheme - stay active while saving money • Professional Development - support to gain teaching and training qualifications • Additional Perks - discounted meals, hair & beauty services, and reduced attraction entry A people-focused teaching role with benefits that support both your career and your wellbeing. What You'll Do • Plan and deliver engaging PSD and employability sessions to learners across a range of programmes • Support learners' personal, social, and emotional development, including confidence, resilience, and wellbeing • Embed employability skills such as communication, teamwork, professionalism, and career planning • Create inclusive, supportive learning environments that encourage participation and personal growth • Monitor learner progress, attendance, and engagement, providing timely support and guidance • Work collaboratively with curriculum teams, support services, and employers where appropriate • Maintain accurate records, contribute to reviews, and support learner progression outcomes What You'll Bring • Experience working with young people or adults in education, training, youth work, or support roles • A passion for personal development, wellbeing, and preparing learners for the world of work • Strong communication and relationship-building skills • A supportive, organised, and learner-centred approach • Confidence delivering group sessions and motivating individuals • A level 3 qualification in a relevant subject Why Choose This Path? Continue using your people-focused, mentoring, and teaching skills - without: • Insecure or short-term contracts • High-pressure, results-only environments • Limited development or progression Instead, enjoy a role where your impact is meaningful, your contribution is valued, and your career can grow within a supportive education setting. Make a move that truly pays off If you're ready for a secure, rewarding role helping learners build confidence, employability skills, and a positive future, we'd love to hear from you. Closing Date: Tuesday 3rd March 2026 Please note: Your Application Form will be shortlisted against how your skills, qualifications and experience match the Essential and Desirable points on the Person Specification for this role, located at the bottom of this page as a downloadable document. Vacancies may close early if sufficient applications have been received; therefore, we would encourage you to submit your application as soon as possible. Safer Recruitment We follow Safer Recruitment Guidance outlined by the Department for Education in 'Keeping Children Safe in Education'. This involves conducting enhanced DBS checks, including checks against the children's barred list, and other employment verifications, including an online presence review for shortlisted candidates. We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment. As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities.
Feb 23, 2026
Full time
Do you have experience supporting learners' personal growth, employability skills, or wellbeing in an educational, training, or youth-focused environment? Are you passionate about helping young people develop the confidence, resilience, and skills they need to succeed in education, work, and life? If you're looking for a stable, purposeful role where your impact goes beyond the classroom - supporting learners' personal development while enjoying a healthy work-life balance and excellent benefits - this could be the opportunity for you. Join us and play a key role in delivering engaging PSD and employability programmes that empower learners to progress, achieve, and thrive. What We Offer Salary: £23,166 per year (Full time equivalent £26,543 per year) with opportunities for progression Contract Type: Permanent, Full Time - 37 hours per week, Term Time Only 36+2 weeks per year Outstanding Benefits • Local Government Pension Scheme - a secure, long-term investment in your future • Generous Holiday Entitlement - 30 days, pro rata paid annual leave plus 8 pro rata paid bank holidays • College closure and wellbeing days - including a 2-week pro rata paid Christmas closure • Employee Assistance Programme - 24/7 confidential wellbeing, legal, and financial support • Free On-Site Gyms - available across multiple campuses • Lifestyle Discounts - savings on retail, technology, travel, and leisure • Cycle-to-Work Scheme - stay active while saving money • Professional Development - support to gain teaching and training qualifications • Additional Perks - discounted meals, hair & beauty services, and reduced attraction entry A people-focused teaching role with benefits that support both your career and your wellbeing. What You'll Do • Plan and deliver engaging PSD and employability sessions to learners across a range of programmes • Support learners' personal, social, and emotional development, including confidence, resilience, and wellbeing • Embed employability skills such as communication, teamwork, professionalism, and career planning • Create inclusive, supportive learning environments that encourage participation and personal growth • Monitor learner progress, attendance, and engagement, providing timely support and guidance • Work collaboratively with curriculum teams, support services, and employers where appropriate • Maintain accurate records, contribute to reviews, and support learner progression outcomes What You'll Bring • Experience working with young people or adults in education, training, youth work, or support roles • A passion for personal development, wellbeing, and preparing learners for the world of work • Strong communication and relationship-building skills • A supportive, organised, and learner-centred approach • Confidence delivering group sessions and motivating individuals • A level 3 qualification in a relevant subject Why Choose This Path? Continue using your people-focused, mentoring, and teaching skills - without: • Insecure or short-term contracts • High-pressure, results-only environments • Limited development or progression Instead, enjoy a role where your impact is meaningful, your contribution is valued, and your career can grow within a supportive education setting. Make a move that truly pays off If you're ready for a secure, rewarding role helping learners build confidence, employability skills, and a positive future, we'd love to hear from you. Closing Date: Tuesday 3rd March 2026 Please note: Your Application Form will be shortlisted against how your skills, qualifications and experience match the Essential and Desirable points on the Person Specification for this role, located at the bottom of this page as a downloadable document. Vacancies may close early if sufficient applications have been received; therefore, we would encourage you to submit your application as soon as possible. Safer Recruitment We follow Safer Recruitment Guidance outlined by the Department for Education in 'Keeping Children Safe in Education'. This involves conducting enhanced DBS checks, including checks against the children's barred list, and other employment verifications, including an online presence review for shortlisted candidates. We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment. As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities.
Resident Contact Centre Adviser £26,379 (in probation) rising to £27,767 per annum Peterborough Full Time Permanent Our client has a fantastic opportunity for the right candidate to join their Resident Contact Centre Team working at Head Office, Shrewsbury Avenue. Hours of work are between 0800 - 1800 Monday to Friday on a rota basis plus flexibility to work an occasional Saturday morning in our City Centre location. Working hours will not exceed 37 per week. As a Resident Contact Centre Adviser you will be the first point of contact for customer queries via multiple channels. You will effectively and efficiently demonstrate a professional approach to ensure that all interactions are managed calmly and with empathy ensuring the correct action is taken to resolve queries. Using their LETS principle, you will need to actively listen to and understand the details of each contact, assessing and supporting customers with patience and empathy with the aim of first contact resolution. You will therefore need to maintain up to date knowledge of all services to provide excellent customer services to residents and those who access our clients services. Key Responsibilities: (include but are not limited to). To be the first point of contact - with the emphasis on first contact resolution - to our clients customers through multiple channels - including telephone, face to face, webchat emails and work-tray action - adapting communication styles to translate complex information into language to enable customers to understand, treating customers fairly and with respect at all times. To have direct responsibility for delivering excellent front-line customer service adhering to housing policies and procedures and demonstrating understanding which failure to follow can lead to complaints and legal action. At all times demonstrating personal responsibility, good judgement and being productive and reliable in line with our clients values. Maintain up to date high standards and knowledge of all services to provide excellent customer services to residents and those who access our clients services. Take ownership for personal development - including successful completion of mandatory eLearning and training - to maintain excellent knowledge and understanding. To have direct responsibility in achieving our key performance indicators relating to standards for the service, including timescales for answering telephone calls, webchat, emails, and work-tray actions in a fast-paced environment Understand their customer needs by asking questions and not making assumptions about their needs in order to provide accurate and relevant advice and support to customers on a wide range of housing-related queries with the intention of resolving queries at first point of contact where possible. Manage queries relating to third parties, including our partner contractor for Repairs and local authorities, in a professional manner. Promote alternative channels such as 'self-service' to encourage customers to access information for themselves via the website , supporting the business objective to increase self-service registrations. To meet set targets (KPIs) and standards for the service, including timescales for answering telephone calls, responding to written communication and completing repairs, working in partnership with their outsource partner for Housing Repairs Manage and respond to customer feedback in a timely manner as well as managing service requests sensitively and effectively to satisfactory resolution by taking ownership of concerns raised in line with our clients policy and procedures. Using several IT systems, recording accurate data for all customer contacts, raise works orders and arrange appointments ensuring that the correct codes, priorities and timescales are allocated in line with guidelines and GDPR. Identify, recommend and champion new and improved ways of working to enhance the customer service experience and their internal processes. Essential Criteria Experience of working within a fast-paced customer-focused environment. Experiencing of applying sound judgement and common sense to resolve customer queries. Experience of recognising customer dissatisfaction and managing conflict effectively. High standard of written and oral communication and the ability to interact with a wide range of customers. Strong administrative skills; accurate and speed with high standard of attention to detail. Ability to deal with a high volume of call and task. Strong analytic skills to diagnose root the cause of a Housing Repair. Maths and English -GCSE Grade 4 and above / Grade C and above Desirable Awareness of any general housing and local authority practices and policies. An understanding of Housing Benefits and Welfare Reform Ability to deal with complex enquiries and challenging customers. The ideal candidate for this role will be someone who has previous experience working in a call centre customer service environment. So, if you are a calm and confident communicator able to demonstrate good listening skills and can ensure the timely resolution of customer queries, our client would like to hear from you! They reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!
Feb 20, 2026
Full time
Resident Contact Centre Adviser £26,379 (in probation) rising to £27,767 per annum Peterborough Full Time Permanent Our client has a fantastic opportunity for the right candidate to join their Resident Contact Centre Team working at Head Office, Shrewsbury Avenue. Hours of work are between 0800 - 1800 Monday to Friday on a rota basis plus flexibility to work an occasional Saturday morning in our City Centre location. Working hours will not exceed 37 per week. As a Resident Contact Centre Adviser you will be the first point of contact for customer queries via multiple channels. You will effectively and efficiently demonstrate a professional approach to ensure that all interactions are managed calmly and with empathy ensuring the correct action is taken to resolve queries. Using their LETS principle, you will need to actively listen to and understand the details of each contact, assessing and supporting customers with patience and empathy with the aim of first contact resolution. You will therefore need to maintain up to date knowledge of all services to provide excellent customer services to residents and those who access our clients services. Key Responsibilities: (include but are not limited to). To be the first point of contact - with the emphasis on first contact resolution - to our clients customers through multiple channels - including telephone, face to face, webchat emails and work-tray action - adapting communication styles to translate complex information into language to enable customers to understand, treating customers fairly and with respect at all times. To have direct responsibility for delivering excellent front-line customer service adhering to housing policies and procedures and demonstrating understanding which failure to follow can lead to complaints and legal action. At all times demonstrating personal responsibility, good judgement and being productive and reliable in line with our clients values. Maintain up to date high standards and knowledge of all services to provide excellent customer services to residents and those who access our clients services. Take ownership for personal development - including successful completion of mandatory eLearning and training - to maintain excellent knowledge and understanding. To have direct responsibility in achieving our key performance indicators relating to standards for the service, including timescales for answering telephone calls, webchat, emails, and work-tray actions in a fast-paced environment Understand their customer needs by asking questions and not making assumptions about their needs in order to provide accurate and relevant advice and support to customers on a wide range of housing-related queries with the intention of resolving queries at first point of contact where possible. Manage queries relating to third parties, including our partner contractor for Repairs and local authorities, in a professional manner. Promote alternative channels such as 'self-service' to encourage customers to access information for themselves via the website , supporting the business objective to increase self-service registrations. To meet set targets (KPIs) and standards for the service, including timescales for answering telephone calls, responding to written communication and completing repairs, working in partnership with their outsource partner for Housing Repairs Manage and respond to customer feedback in a timely manner as well as managing service requests sensitively and effectively to satisfactory resolution by taking ownership of concerns raised in line with our clients policy and procedures. Using several IT systems, recording accurate data for all customer contacts, raise works orders and arrange appointments ensuring that the correct codes, priorities and timescales are allocated in line with guidelines and GDPR. Identify, recommend and champion new and improved ways of working to enhance the customer service experience and their internal processes. Essential Criteria Experience of working within a fast-paced customer-focused environment. Experiencing of applying sound judgement and common sense to resolve customer queries. Experience of recognising customer dissatisfaction and managing conflict effectively. High standard of written and oral communication and the ability to interact with a wide range of customers. Strong administrative skills; accurate and speed with high standard of attention to detail. Ability to deal with a high volume of call and task. Strong analytic skills to diagnose root the cause of a Housing Repair. Maths and English -GCSE Grade 4 and above / Grade C and above Desirable Awareness of any general housing and local authority practices and policies. An understanding of Housing Benefits and Welfare Reform Ability to deal with complex enquiries and challenging customers. The ideal candidate for this role will be someone who has previous experience working in a call centre customer service environment. So, if you are a calm and confident communicator able to demonstrate good listening skills and can ensure the timely resolution of customer queries, our client would like to hear from you! They reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!
Recovery Navigators (Mental Health) Intensive Community Rehabilitation Service Salary: £24,570 per annum Location: Small Heath, Birmingham 37.5 hours per week flexible shift patterns to include weekend and evening working. Part time roles will be considered. We are the leading provider of mental health services in Birmingham and the West Midlands. Our Vision is Better Mental Health for All and our values of Respect, Partnerships, Recovery, Wellbeing and Prevention are at the heart of what we deliver. We have a well-earned reputation for excelling in quality delivery and plays a key role in supporting and influencing the wider mental health system across the city. We have been able to diversify our services over recent years resulting in our offer to the citizens of Birmingham being expanded to include prevention and community-based asset services, crisis intervention, a Birmingham and Solihull wide Mental health Helpline as well as workplace wellbeing support. You will be working as part of a multi-disciplinary clinically led Community Intensive Rehabilitation Team within Birmingham and Solihull Mental Health Foundation Trust and as such although the service manager employed by us will be your line manager you will be working as part of an integrated medical and psychology team. You will be working in partnership with people who are experiencing mental health difficulties who are currently living in their own accommodation within the Birmingham area and require a period of intensive rehabilitation. Your support of individuals will be a person-centred recovery approach that focuses on developing, maintaining, and strengthening individuals skills, abilities, and personal resilience. Ideally you will be QCF/NVQ level 3 qualified or have a willingness to work towards this qualification. It is essential that you have an empathy for people experiencing mental health issues and are committed to service user involvement and empowerment. You will have a good understanding of equal opportunities, confidentiality, safeguarding and health & safety. You will need to be flexible due to the shift patterns which include evenings and weekends. Shift patterns include 9.00am - 5.00pm and 12.00pm to 8.00pm. Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position. Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. Closing date for applications is Thursday 5th March 2026 Interviews to take place on Monday 16th March 2026
Feb 19, 2026
Full time
Recovery Navigators (Mental Health) Intensive Community Rehabilitation Service Salary: £24,570 per annum Location: Small Heath, Birmingham 37.5 hours per week flexible shift patterns to include weekend and evening working. Part time roles will be considered. We are the leading provider of mental health services in Birmingham and the West Midlands. Our Vision is Better Mental Health for All and our values of Respect, Partnerships, Recovery, Wellbeing and Prevention are at the heart of what we deliver. We have a well-earned reputation for excelling in quality delivery and plays a key role in supporting and influencing the wider mental health system across the city. We have been able to diversify our services over recent years resulting in our offer to the citizens of Birmingham being expanded to include prevention and community-based asset services, crisis intervention, a Birmingham and Solihull wide Mental health Helpline as well as workplace wellbeing support. You will be working as part of a multi-disciplinary clinically led Community Intensive Rehabilitation Team within Birmingham and Solihull Mental Health Foundation Trust and as such although the service manager employed by us will be your line manager you will be working as part of an integrated medical and psychology team. You will be working in partnership with people who are experiencing mental health difficulties who are currently living in their own accommodation within the Birmingham area and require a period of intensive rehabilitation. Your support of individuals will be a person-centred recovery approach that focuses on developing, maintaining, and strengthening individuals skills, abilities, and personal resilience. Ideally you will be QCF/NVQ level 3 qualified or have a willingness to work towards this qualification. It is essential that you have an empathy for people experiencing mental health issues and are committed to service user involvement and empowerment. You will have a good understanding of equal opportunities, confidentiality, safeguarding and health & safety. You will need to be flexible due to the shift patterns which include evenings and weekends. Shift patterns include 9.00am - 5.00pm and 12.00pm to 8.00pm. Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position. Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. Closing date for applications is Thursday 5th March 2026 Interviews to take place on Monday 16th March 2026
Up to £39,500 per annum dependent upon experience Birmingham (hybrid or office working) Full-Time Permanent Full time 37.5 hrs preferred, though will consider flexible working of 30+ hrs per week We are seeking an experienced IT Manager to lead a small, high-impact IT service supporting approximately 220 users across seven permanent sites. IT is critical to enabling the organisation to deliver excellent services, and this role plays a key part in ensuring technology is reliable, well-governed, and user-focused. You will manage a team of three, overseeing IT Service Management and infrastructure for around 180 laptops, 170 Android devices, and a range of supporting systems. The service supports staff with varied levels of technical confidence, delivering training, guidance, and responsive support while ensuring compliance with relevant policies, legislation, and governance standards. This role is ideal for a service-management-focused professional who enjoys a hands-on environment. You will promote best practice, improve service maturity, and balance operational needs with long-term improvement all within clear funding and resource constraints. A key strength will be your ability to explain technical risks, priorities, and opportunities clearly to non-technical stakeholders. You will work closely with service managers, the Senior Leadership Team, and an external Managed Service Provider to deliver resilient, cost-effective IT services aligned to organisational needs. Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. Our people are key to the success of the organisation and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position. The closing date for applications is Friday 27th February 2026 Interviews to take place w/c 9th March 2026
Feb 17, 2026
Full time
Up to £39,500 per annum dependent upon experience Birmingham (hybrid or office working) Full-Time Permanent Full time 37.5 hrs preferred, though will consider flexible working of 30+ hrs per week We are seeking an experienced IT Manager to lead a small, high-impact IT service supporting approximately 220 users across seven permanent sites. IT is critical to enabling the organisation to deliver excellent services, and this role plays a key part in ensuring technology is reliable, well-governed, and user-focused. You will manage a team of three, overseeing IT Service Management and infrastructure for around 180 laptops, 170 Android devices, and a range of supporting systems. The service supports staff with varied levels of technical confidence, delivering training, guidance, and responsive support while ensuring compliance with relevant policies, legislation, and governance standards. This role is ideal for a service-management-focused professional who enjoys a hands-on environment. You will promote best practice, improve service maturity, and balance operational needs with long-term improvement all within clear funding and resource constraints. A key strength will be your ability to explain technical risks, priorities, and opportunities clearly to non-technical stakeholders. You will work closely with service managers, the Senior Leadership Team, and an external Managed Service Provider to deliver resilient, cost-effective IT services aligned to organisational needs. Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. Our people are key to the success of the organisation and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position. The closing date for applications is Friday 27th February 2026 Interviews to take place w/c 9th March 2026
Property Surveyor Salary Up to £43,488 Location Didsbury, Manchester Permanent, Full Time Reporting into the Property Condition Manager, you will provide a full range of Property Surveying duties to support the Asset Management and Repairs Teams in support of delivering the objectives of the Asset Management and Sustainability Strategies. What you'll be doing Provide a professional building surveying role to support the development of investment projects, including diagnostic surveys, detailed technical reports, feasibility studies, costings, and producing detailed project specifications / bills quantities / schedules of work and tender documentation. Provide technical advice and support to assist colleagues including property appraisals and reports, highlighting any issues that would affect the performance of our properties, to support decisions on divesting and acquiring housing stock. Work with regional repairs and tenancy management teams to identify property condition issues, diagnosing the cause, and coordinating a response across teams, including issuing repairs, updating condition data, instructing specialist surveys, procuring, and managing remediation works. Project manage complex projects, coordinating and communicating with stakeholders, ensuring timescales and budgets are maintained, and that parties are kept informed at all times. Supporting the Asset Strategy team in continuously improving the collection and interpretation of property information through the completion of stock condition surveys, HHSRS assessments, and other specialist surveys such as M&E, damp, and structural inspections. Provide advice and support to customers in how to manage conditions within the home. Carry out post inspections following completion of complex repairs, customer improvements, or third party works to our properties. Undertake training as appropriate to maintain an effective knowledge of current regulations. What you'll need Experience working as a Building or Property Surveyor or equivalent role in the construction industry, including contract and project management of planned investment and maintenance. Membership of a relevant professional body such as RICS or CIOB (Desirable). Excellent understanding of building pathology, and the ability to investigate, diagnose and provide solutions to complex property queries and building defects. Good understanding of building regulations, polices and best practice. Undertake training as appropriate to the post and to keep abreast of developments across the housing profession. Knowledge of building construction and regulations, planning regulations, health & safety, building and fire safety, and regulatory standards relevant to social housing property management. A competent level of computer literacy and familiarity with mobile survey solutions. Demonstrable experience of delivering high levels of customer service. Excellent organisational skills and the ability to complete tasks in an accurate and timely manner. Experience of managing minor/major works projects. Full driving licence and own vehicle. What we need from you Strong attention to detail, analytical skills, and ability to communicate data effectively. Highly organised, reliable, and target-driven, with excellent time management and the ability to work independently or as part of a team. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Respecting professional boundaries and conducting yourself in a professional manner at all times. A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty To be professional and work with integrity, inclusivity, and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members) Ways of Working We offer some hybrid and flexible working Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional fees The business pays the cost of one professional role related membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Wage Stream You can access savings opportunities and early access to wages Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Oct 07, 2025
Full time
Property Surveyor Salary Up to £43,488 Location Didsbury, Manchester Permanent, Full Time Reporting into the Property Condition Manager, you will provide a full range of Property Surveying duties to support the Asset Management and Repairs Teams in support of delivering the objectives of the Asset Management and Sustainability Strategies. What you'll be doing Provide a professional building surveying role to support the development of investment projects, including diagnostic surveys, detailed technical reports, feasibility studies, costings, and producing detailed project specifications / bills quantities / schedules of work and tender documentation. Provide technical advice and support to assist colleagues including property appraisals and reports, highlighting any issues that would affect the performance of our properties, to support decisions on divesting and acquiring housing stock. Work with regional repairs and tenancy management teams to identify property condition issues, diagnosing the cause, and coordinating a response across teams, including issuing repairs, updating condition data, instructing specialist surveys, procuring, and managing remediation works. Project manage complex projects, coordinating and communicating with stakeholders, ensuring timescales and budgets are maintained, and that parties are kept informed at all times. Supporting the Asset Strategy team in continuously improving the collection and interpretation of property information through the completion of stock condition surveys, HHSRS assessments, and other specialist surveys such as M&E, damp, and structural inspections. Provide advice and support to customers in how to manage conditions within the home. Carry out post inspections following completion of complex repairs, customer improvements, or third party works to our properties. Undertake training as appropriate to maintain an effective knowledge of current regulations. What you'll need Experience working as a Building or Property Surveyor or equivalent role in the construction industry, including contract and project management of planned investment and maintenance. Membership of a relevant professional body such as RICS or CIOB (Desirable). Excellent understanding of building pathology, and the ability to investigate, diagnose and provide solutions to complex property queries and building defects. Good understanding of building regulations, polices and best practice. Undertake training as appropriate to the post and to keep abreast of developments across the housing profession. Knowledge of building construction and regulations, planning regulations, health & safety, building and fire safety, and regulatory standards relevant to social housing property management. A competent level of computer literacy and familiarity with mobile survey solutions. Demonstrable experience of delivering high levels of customer service. Excellent organisational skills and the ability to complete tasks in an accurate and timely manner. Experience of managing minor/major works projects. Full driving licence and own vehicle. What we need from you Strong attention to detail, analytical skills, and ability to communicate data effectively. Highly organised, reliable, and target-driven, with excellent time management and the ability to work independently or as part of a team. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Respecting professional boundaries and conducting yourself in a professional manner at all times. A commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty To be professional and work with integrity, inclusivity, and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members) Ways of Working We offer some hybrid and flexible working Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional fees The business pays the cost of one professional role related membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Wage Stream You can access savings opportunities and early access to wages Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Independent Living Scheme Manager Older Persons Bottesford £17,124 - £20,065 per annum (£28,540 - £33,443 FTE) 21 hours per week Are you passionate about supporting older people to live independently and with dignity? Our client is looking for a compassionate and proactive Scheme Manager to join their friendly Independent Living for Older Persons (ILOPS) team They offer a warm and welcoming supported housing scheme with long-term accommodation in 22 self-contained flats. They empower residents to live independently while fostering a strong sense of community through regular tenant meetings and activities. What You ll Be Doing As Scheme Manager, you ll: Provide housing management and tenancy support to older residents. Coordinate with families, carers, and external agencies to meet tenant needs. Report repairs and conduct regular health and safety checks. Manage voids and lettings, including viewings and assessments. Promote tenant engagement and community involvement. Maintain secure access and communal areas. Support residents with aids, adaptations, and access to services. What They re Looking For You ll bring: Knowledge of social housing and issues affecting older people. Experience supporting vulnerable individuals. Understanding of health and safety and safeguarding. Effective communication and coordination skills. Additional Info The 21 hours per week will be covered over a minimum of 3 days per week; there is flexibility around which days of the week but working days must be between Monday and Friday. Our client's Head Office is based in Clifton, and you will be required to attend training there on occasion.
Oct 06, 2025
Full time
Independent Living Scheme Manager Older Persons Bottesford £17,124 - £20,065 per annum (£28,540 - £33,443 FTE) 21 hours per week Are you passionate about supporting older people to live independently and with dignity? Our client is looking for a compassionate and proactive Scheme Manager to join their friendly Independent Living for Older Persons (ILOPS) team They offer a warm and welcoming supported housing scheme with long-term accommodation in 22 self-contained flats. They empower residents to live independently while fostering a strong sense of community through regular tenant meetings and activities. What You ll Be Doing As Scheme Manager, you ll: Provide housing management and tenancy support to older residents. Coordinate with families, carers, and external agencies to meet tenant needs. Report repairs and conduct regular health and safety checks. Manage voids and lettings, including viewings and assessments. Promote tenant engagement and community involvement. Maintain secure access and communal areas. Support residents with aids, adaptations, and access to services. What They re Looking For You ll bring: Knowledge of social housing and issues affecting older people. Experience supporting vulnerable individuals. Understanding of health and safety and safeguarding. Effective communication and coordination skills. Additional Info The 21 hours per week will be covered over a minimum of 3 days per week; there is flexibility around which days of the week but working days must be between Monday and Friday. Our client's Head Office is based in Clifton, and you will be required to attend training there on occasion.
Customer Services Analyst - 2nd Line - IRIS Financials Hybrid, UK (and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) Salary: Competitive Customer Services Analyst - 2nd Line, Level 3 This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) The 2nd Line Customer Support Analyst sits within our dedicated custom click apply for full job details
Oct 06, 2025
Full time
Customer Services Analyst - 2nd Line - IRIS Financials Hybrid, UK (and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) Salary: Competitive Customer Services Analyst - 2nd Line, Level 3 This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) The 2nd Line Customer Support Analyst sits within our dedicated custom click apply for full job details
Customer Services Analyst - 2nd Line - IRIS Financials Hybrid, UK (and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) Salary: Competitive Customer Services Analyst - 2nd Line, Level 3 This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) The 2nd Line Customer Support Analyst sits within our dedicated custom click apply for full job details
Oct 03, 2025
Full time
Customer Services Analyst - 2nd Line - IRIS Financials Hybrid, UK (and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) Salary: Competitive Customer Services Analyst - 2nd Line, Level 3 This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) The 2nd Line Customer Support Analyst sits within our dedicated custom click apply for full job details
Housing and Wellbeing Assistant Radcliffe Salary: £24,339 Housing and Wellbeing Assistant You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you'll be doing You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement ; You will encourage feedback from customers, recording and responding to any complaints and compliments; You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with our clients procedures; You will actively ensure the security of the building conduct health and safety inspections, and report communal repairs through appropriate channels. You will follow financial procedures and take responsibility for all monies held and received; You will be responsible for communal cleaning and void cleaning, along with the wider team. What you'll need Qualified to minimum level 2 in English and Maths Evidence of IT skills Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner. The ability to develop, and project, a positive image of our client through interpersonal, written and verbal communication skills. Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail. Effective liaison with colleagues and other stakeholders to give or find information to resolve problems. Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in our clients Safeguarding Policy & Recruitment Policy on our website". Closing date: 17th October Shortlist date -18th October Interview date: TBC
Oct 03, 2025
Full time
Housing and Wellbeing Assistant Radcliffe Salary: £24,339 Housing and Wellbeing Assistant You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you'll be doing You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement ; You will encourage feedback from customers, recording and responding to any complaints and compliments; You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with our clients procedures; You will actively ensure the security of the building conduct health and safety inspections, and report communal repairs through appropriate channels. You will follow financial procedures and take responsibility for all monies held and received; You will be responsible for communal cleaning and void cleaning, along with the wider team. What you'll need Qualified to minimum level 2 in English and Maths Evidence of IT skills Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner. The ability to develop, and project, a positive image of our client through interpersonal, written and verbal communication skills. Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail. Effective liaison with colleagues and other stakeholders to give or find information to resolve problems. Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in our clients Safeguarding Policy & Recruitment Policy on our website". Closing date: 17th October Shortlist date -18th October Interview date: TBC
Roofer Salary Starting salary £30,632, increasing to £32,245 upon successful completion of 6 month probation Location: Blackpool Permanent, Fulltime A Roofer will deliver a wide range of responsive maintenance work to properties, to a diverse customer base. Starting salary £30,632 rising to £32,245 on successful completion of 6 month probation period Fylde Coast 39 hour week, working hours 8am-4:30pm Monday -Thursday & 8am-3:30pm on Friday Start at 26 days annual leave, increasing up to 30 days plus bank holidays Van, Fuel card, Uniform & Tools provided Key must haves - full clean driving licence, roofing experience What you'll be doing Fixing tiles on a variety of roof types Capping, demolishing & rebuilding chimney stacks Joinery works to soffit &facias Structural work on timber rooves Plumbing repairs to gutters, rain water outlets & gutters Insulation assessment and installation Roof ventilation works Additional repairs including such as brickwork, paving, fencing, gates, unblocking drains and associated works Respecting customer homes, leaving them clean and safe Treating your customers with respect and empathy What you'll need Qualified to minimum NVQ level 2 (or equivalent) in Roofing or worked experience A minimum of 3 years working in a built environment Competency in multi-skills such as brickwork, paving, fencing, gates, unblocking drains and associated works You are as comfortable working on your own as you are as part of a team Mobile working through job allocation and data transfer via ICT (hand-held device etc.) Full clean driving licence Knowledge & understanding of construction related Health, safety & welfare legislation What we need from you A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and employer) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) We believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. We are committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Housing Group Safeguarding Policy & Recruitment Policy on our website. For the purposes of our van fleet insurance you must have a minimum of 2 years driving experience with a full UK driving licence, be over the age of 21 and complete an on-line driver monitoring Assessment prior to starting your role. If you are under 21 but with 2 years driving experience with a full UK driving licence you would be required to complete an on-line driver monitoring assessment and additional in vehicle assessment prior to starting your role funded by the employer.
Oct 03, 2025
Full time
Roofer Salary Starting salary £30,632, increasing to £32,245 upon successful completion of 6 month probation Location: Blackpool Permanent, Fulltime A Roofer will deliver a wide range of responsive maintenance work to properties, to a diverse customer base. Starting salary £30,632 rising to £32,245 on successful completion of 6 month probation period Fylde Coast 39 hour week, working hours 8am-4:30pm Monday -Thursday & 8am-3:30pm on Friday Start at 26 days annual leave, increasing up to 30 days plus bank holidays Van, Fuel card, Uniform & Tools provided Key must haves - full clean driving licence, roofing experience What you'll be doing Fixing tiles on a variety of roof types Capping, demolishing & rebuilding chimney stacks Joinery works to soffit &facias Structural work on timber rooves Plumbing repairs to gutters, rain water outlets & gutters Insulation assessment and installation Roof ventilation works Additional repairs including such as brickwork, paving, fencing, gates, unblocking drains and associated works Respecting customer homes, leaving them clean and safe Treating your customers with respect and empathy What you'll need Qualified to minimum NVQ level 2 (or equivalent) in Roofing or worked experience A minimum of 3 years working in a built environment Competency in multi-skills such as brickwork, paving, fencing, gates, unblocking drains and associated works You are as comfortable working on your own as you are as part of a team Mobile working through job allocation and data transfer via ICT (hand-held device etc.) Full clean driving licence Knowledge & understanding of construction related Health, safety & welfare legislation What we need from you A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and employer) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) We believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. We are committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Housing Group Safeguarding Policy & Recruitment Policy on our website. For the purposes of our van fleet insurance you must have a minimum of 2 years driving experience with a full UK driving licence, be over the age of 21 and complete an on-line driver monitoring Assessment prior to starting your role. If you are under 21 but with 2 years driving experience with a full UK driving licence you would be required to complete an on-line driver monitoring assessment and additional in vehicle assessment prior to starting your role funded by the employer.
Customer Services Analyst - 2nd Line - IRIS Financials Hybrid, UK (and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) Salary: Competitive Customer Services Analyst - 2nd Line, Level 3 This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) The 2nd Line Customer Support Analyst sits within our dedicated custom click apply for full job details
Oct 02, 2025
Full time
Customer Services Analyst - 2nd Line - IRIS Financials Hybrid, UK (and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) Salary: Competitive Customer Services Analyst - 2nd Line, Level 3 This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) The 2nd Line Customer Support Analyst sits within our dedicated custom click apply for full job details
Repairs Working Supervisor Sheffield Salary: Up to £37,497 (6 Month FTC) You will have a key role in delivering a range of responsive maintenance activities to a diverse customer base for our clients Housing Group. You will have strong technical knowledge of repairs and voids and be expected to provide mentoring and guidance to a multi trade workforce. You will provide support to develop the team, motivating staff, undertaking surveys and maintaining productivity and you will also be required to meet customer demand on repairs or larger scale projects. You will drive continuous improvement and be dedicated to the delivery of the annual repairs and improvement services. What you'll be doing You will deputise for the PSM when required and undertake the duties commensurate with that nature of the role of PSM You will ensure robust and pro-active health and safety management systems are adhered and complete any required processes to ensure compliance including the management of both operatives and contractors. You will assist in the undertaking of property inspections in relation to repair and maintenance management, voids management and provide technical support to colleagues and customers in a range of property services. You will provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers when representing our client. You will promote and ensure where possible a 'first time fix' culture is preserved through correct diagnosis, multi-trade working and an effective relationship with the supply chain, maximising productivity at all times. You will ensure an effective channel of communication between the PSM and management team, and all colleagues You will adopt a flexible approach to work, undertaking and promoting work within a multi-trade environment You will ensure compliance with all relevant environmental, waste management and monitoring arrangements. What you'll need An excellent level of customer service skills in particular delivering property services A strong technical knowledge of repairs and voids The ability to display leadership skills to manage a multi skilled team of trade operatives within the building/construction field Experience of inspecting and reviewing works, working within budgets, ensuring commercial viability and a high quality product. Knowledge of legal statuary requirements and good and best practice Understanding of value for money and a commercial awareness Full driving licence Proficiency in use of MS Office or equivalent software Experience of working with housing-specific IT systems Qualified to minimum GCSE grade C or equivalent in English and maths Mobile working through job allocation and data transfer via ICT (hand-held device etc.) Full clean driving licence Knowledge & understanding of construction related Health, safety & welfare legislation What we need from you A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to work in partnership with others for the benefit of our client A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and our client) WPA Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members) Ways of Working We offer some hybrid and flexible working Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional fees The business pays the cost of one professional role related membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Wage Stream You can access savings opportunities and early access to wages Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Closing date: 15th October Shortlist date -16th October Interview date: TBC
Oct 02, 2025
Full time
Repairs Working Supervisor Sheffield Salary: Up to £37,497 (6 Month FTC) You will have a key role in delivering a range of responsive maintenance activities to a diverse customer base for our clients Housing Group. You will have strong technical knowledge of repairs and voids and be expected to provide mentoring and guidance to a multi trade workforce. You will provide support to develop the team, motivating staff, undertaking surveys and maintaining productivity and you will also be required to meet customer demand on repairs or larger scale projects. You will drive continuous improvement and be dedicated to the delivery of the annual repairs and improvement services. What you'll be doing You will deputise for the PSM when required and undertake the duties commensurate with that nature of the role of PSM You will ensure robust and pro-active health and safety management systems are adhered and complete any required processes to ensure compliance including the management of both operatives and contractors. You will assist in the undertaking of property inspections in relation to repair and maintenance management, voids management and provide technical support to colleagues and customers in a range of property services. You will provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers when representing our client. You will promote and ensure where possible a 'first time fix' culture is preserved through correct diagnosis, multi-trade working and an effective relationship with the supply chain, maximising productivity at all times. You will ensure an effective channel of communication between the PSM and management team, and all colleagues You will adopt a flexible approach to work, undertaking and promoting work within a multi-trade environment You will ensure compliance with all relevant environmental, waste management and monitoring arrangements. What you'll need An excellent level of customer service skills in particular delivering property services A strong technical knowledge of repairs and voids The ability to display leadership skills to manage a multi skilled team of trade operatives within the building/construction field Experience of inspecting and reviewing works, working within budgets, ensuring commercial viability and a high quality product. Knowledge of legal statuary requirements and good and best practice Understanding of value for money and a commercial awareness Full driving licence Proficiency in use of MS Office or equivalent software Experience of working with housing-specific IT systems Qualified to minimum GCSE grade C or equivalent in English and maths Mobile working through job allocation and data transfer via ICT (hand-held device etc.) Full clean driving licence Knowledge & understanding of construction related Health, safety & welfare legislation What we need from you A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities A commitment to work in partnership with others for the benefit of our client A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and our client) WPA Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members) Ways of Working We offer some hybrid and flexible working Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Professional fees The business pays the cost of one professional role related membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Wage Stream You can access savings opportunities and early access to wages Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Closing date: 15th October Shortlist date -16th October Interview date: TBC
Community Hub Residents Support Coordinator Peterborough £33,250 (In probation) rising to £35,000 per annum plus car allowance Full Time - 37 Hours per week - Permanent Our client has a fantastic opportunity for you to join their friendly and welcoming Resident Support team in the role of Community Hub Resident Support Coordinator. About the Role The Community Hub Resident Support Coordinator is responsible for overseeing the day-to-day running of their Skills Hub; the coordination and delivery of resident support activities and ensuring that residents have access to services that promote wellbeing, inclusion, and community engagement. This role acts as the key link between them, residents and external partners, to create opportunities for residents to access wider support and to promote tenancy sustainment and wellbeing. Key Responsibilities ( include but are not limited to) : Management of their Skills Hub Building and maintaining strong relationships with local agencies, charities, and service providers to ensure a range of support initiatives can be offered Management of associated partner Service Level Agreements. Lead on the delivery and further development of current support projects. Administration and reporting, including record keeping and budget monitoring. What They're Looking For: They are looking for someone who has relevant experience to undertake this really important role, preferably in social housing. You will have previously managed community spaces or delivered engagement programmes and will have an understanding and experience of working with partnership agencies. You will need experience of working with vulnerable adults and those with identified support needs. Experience of managing volunteers is desirable but not essential. If you have the experience and drive to help them achieve their vision, and a desire to make a difference to their residents lives, they'd love to hear from you! Please see attached job description for full details of the role. They reserve the right to close this advert
Sep 22, 2025
Full time
Community Hub Residents Support Coordinator Peterborough £33,250 (In probation) rising to £35,000 per annum plus car allowance Full Time - 37 Hours per week - Permanent Our client has a fantastic opportunity for you to join their friendly and welcoming Resident Support team in the role of Community Hub Resident Support Coordinator. About the Role The Community Hub Resident Support Coordinator is responsible for overseeing the day-to-day running of their Skills Hub; the coordination and delivery of resident support activities and ensuring that residents have access to services that promote wellbeing, inclusion, and community engagement. This role acts as the key link between them, residents and external partners, to create opportunities for residents to access wider support and to promote tenancy sustainment and wellbeing. Key Responsibilities ( include but are not limited to) : Management of their Skills Hub Building and maintaining strong relationships with local agencies, charities, and service providers to ensure a range of support initiatives can be offered Management of associated partner Service Level Agreements. Lead on the delivery and further development of current support projects. Administration and reporting, including record keeping and budget monitoring. What They're Looking For: They are looking for someone who has relevant experience to undertake this really important role, preferably in social housing. You will have previously managed community spaces or delivered engagement programmes and will have an understanding and experience of working with partnership agencies. You will need experience of working with vulnerable adults and those with identified support needs. Experience of managing volunteers is desirable but not essential. If you have the experience and drive to help them achieve their vision, and a desire to make a difference to their residents lives, they'd love to hear from you! Please see attached job description for full details of the role. They reserve the right to close this advert
