Bromford

Independent Living Advisor Contract: Permanent Hours: 37.5 hrs per week (Monday-Friday) Operational Patch: Hanham (BS15 3PR), and Cadbury Heath Closing Date: Sunday 19 October 2025 (please apply early we may close applications sooner if interest is high). Are you experienced in providing guidance to vulnerable customers, helping them build confidence, develop personalised plans and move towards greater independence - with patience, empathy and a positive outlook? About the Independent Living Advisor Role: As an Independent Living Advisor you ll provide a tailored service and customer-focused approach to customers living in our Independent Living Schemes. You will manage a caseload of support cases including long-term, short-term and social isolation cases, regularly carrying out support assessments and reviews to establish customers needs. Key Responsibilities: The role generally involves working with our most vulnerable customers in the older age group in schemes and in their homes, so experience in this area would be helpful. A good understanding of the safeguarding vulnerable adults procedures and the confidence to signpost customers to other services would also be desirable. Liaising with internal and external agencies in the community, with the wider Independent Living Scheme team, is key to providing a customer-focused and integrated service. Therefore, strong communication and inter-personal skills are essential. What We're Looking For: To be successful here, you ll need to genuinely care about people - a friendly and approachable person who prefers working together to solve problems rather than telling people what to do. You ll need to be hardworking, resilient and be confident enough to make decisions and take action when needed. You will be someone who: Has experience working with older and vulnerable people, as well as time in a customer-focused environment Is curious and does not shy away from having difficult conversations Has excellent knowledge of safeguarding procedures Is proficient in the use of computer applications Ideally has spent time working within a social housing organisation Is enthusiastic and has a positive problem-solving nature Brings a commitment to our DNA and will be a great ambassador for Bromford. Your previous experience may be in roles such as housing manager, housing officer, estate management, tenancy officer, amongst others. Additional Information: Regular travel is required, so you will need access to a car and a full driving licence. The role is subject to an enhanced DBS and adult barred list check. Ready to Apply? If you're passionate about making a difference and meet the criteria above, we'd love to hear from you! Apply now and take the first step towards a rewarding career with Bromford. Application Deadline: The closing date is Sunday 19 October with interviews taking place on Friday 24 October 2025, at our Riverside Court Office, Chipping Sodbury. Independent Living Advisor/ Customer Service Advisor

Contract: Permanent Hours: 40 hours per week Working within our dedicated electrical facilities team and reporting to the facilities services delivery manager, you will manage and assess key systems across communal living areas and office environments. Your focus will include emergency lighting, fire detection equipment, water hygiene checks (including legionella control), asbestos monitoring, PAT tes click apply for full job details