Monograph
Location Europe Employment Type Full time Location Type Remote Department GTM At Linear, we are on a mission to bring magic back to software. To empower product teams to do their best work, we are building an issue tracking and project management tool that combines UI elegance with world class performance. Founded in 2019, Linear has become the platform of choice for 20,000+ companies to plan and build their products. Linear was set up as a fully remote company from the start. Today, our small but mighty team is distributed across North America and Europe. What unites us is relentless focus, fast execution, and our passion for software craftsmanship. We are all makers at heart and care deeply about the quality of our work. We're looking for a Customer Success Manager to help manage relationships with Linear's top customers. As a part of the early team, you'll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers' needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. We are an equal opportunity employer and remote only company. At this time, we can only support hiring within EU time zones for this role. What you'll do Build and maintain strategic relationships with key stakeholders at Linear's largest customers, serving as their primary technical advisor and account partner Become a product expert across Linear's core platform, integrations, and API; design and implement custom workflows that solve complex business problems and drive measurable outcomes Lead onboarding, configuration, and ongoing enablement; architect solutions using Linear's features, automations, and integrations to optimize customer processes and expand adoption across teams Act as the voice of the customer internally; translate customer needs into actionable product feedback, collaborate cross functionally with product, engineering, and sales to influence roadmap priorities and resolve technical challenges What we're looking for 4+ years relevant work experience in a technical customer facing role SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Previous experience working with product + engineering teams and/or developer tools is preferred What we offer Interesting and challenging work Work life balance Competitive salary and equity Employee friendly equity terms (extended exercise) Stipend to set up your home office Paid lunch and coffee during workdays Work remotely, no commuting to the office Paid co working space/desk at an office Health, dental, and vision insurance (based on country requirements) Regular team events and off sites 5 weeks of paid vacation 4 months of paid parental leave (or more based on country requirements) Learn how we think and work A story about our mission: Read Me How we work: Designing remote work at Linear Our CEO and co founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth Make an Org Chart You Want to Ship - Advice from Linear on How Heirloom Tomatoes Should Inspire Team Design Building our teams: Why and how we do work trials at Linear A video series: Conversations on Quality Read about our recent Series C Fundraise and Giving our team liquidity
Location Europe Employment Type Full time Location Type Remote Department GTM At Linear, we are on a mission to bring magic back to software. To empower product teams to do their best work, we are building an issue tracking and project management tool that combines UI elegance with world class performance. Founded in 2019, Linear has become the platform of choice for 20,000+ companies to plan and build their products. Linear was set up as a fully remote company from the start. Today, our small but mighty team is distributed across North America and Europe. What unites us is relentless focus, fast execution, and our passion for software craftsmanship. We are all makers at heart and care deeply about the quality of our work. We're looking for a Customer Success Manager to help manage relationships with Linear's top customers. As a part of the early team, you'll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers' needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. We are an equal opportunity employer and remote only company. At this time, we can only support hiring within EU time zones for this role. What you'll do Build and maintain strategic relationships with key stakeholders at Linear's largest customers, serving as their primary technical advisor and account partner Become a product expert across Linear's core platform, integrations, and API; design and implement custom workflows that solve complex business problems and drive measurable outcomes Lead onboarding, configuration, and ongoing enablement; architect solutions using Linear's features, automations, and integrations to optimize customer processes and expand adoption across teams Act as the voice of the customer internally; translate customer needs into actionable product feedback, collaborate cross functionally with product, engineering, and sales to influence roadmap priorities and resolve technical challenges What we're looking for 4+ years relevant work experience in a technical customer facing role SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively Previous experience working with product + engineering teams and/or developer tools is preferred What we offer Interesting and challenging work Work life balance Competitive salary and equity Employee friendly equity terms (extended exercise) Stipend to set up your home office Paid lunch and coffee during workdays Work remotely, no commuting to the office Paid co working space/desk at an office Health, dental, and vision insurance (based on country requirements) Regular team events and off sites 5 weeks of paid vacation 4 months of paid parental leave (or more based on country requirements) Learn how we think and work A story about our mission: Read Me How we work: Designing remote work at Linear Our CEO and co founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth Make an Org Chart You Want to Ship - Advice from Linear on How Heirloom Tomatoes Should Inspire Team Design Building our teams: Why and how we do work trials at Linear A video series: Conversations on Quality Read about our recent Series C Fundraise and Giving our team liquidity
Monograph
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Alliances and Channels team owns the GTM partnerships for Stripe including management consultants, payment advisors, systems integrators and technology partners. We drive the development of the partnerships including enablement and solution design along with the go-to-market strategy where we work with partnersิตี้ to source new opportunities for Stripe and ensure they are delivered and activated with world class quality. Additionally, we work to ensure our partners develop large, fast growing, profitable businesses on Stripe inclusive of payments, billing, fraud, stablecoins and agentic offerings. What you'll do As the lead for Stripe relationship with Strategic payment advisors you will drive Stripe's engagement with payment advisors who most critically influence opportunities relevant to Stripe. Payment advisors firms help large and medium businesses with all their needs related to payment, including monetizing payments through marketplaces and platforms, RFP execution, GTM, Cost optimization, new revenue modes and GTM strategies. Often an enterprises' financial infrastructure is the cornerstone of these transformations and legacy players are being challenged on their innovation ability in a crowded and rapidly evolving space. Therefore, Stripe needs to continuously engage, educate and support this broad base of influencers to ensure they nawe understand the value and capabilities that Stripe brings to these initiatives, early in the process. Ensuring that Stripe is included in the right consideration sets and that these partners have access to resources in Stripe in service of their users. The lead lead will work to engage firms directly and via scaled mechanisms partnering with product, marketing and GTM teams. The covered firms will be goat of Glenbrook, CMSPI, EDG, with the goal of developing of a purpose built program to support these firms and ensure they have fast access to the relevant information and expert ultimately leading to Stripe being a preferred/short listed provider of commerce transformations and platform use cases being recommended by these firms. Responsibilities Define and build a scalable program to engage these firms individually and broadly. Engage firms to create thought leadership exchange and deep awareness of Stripe. Define Metrics for success, iterating overtime as we learn what works. Strategically engage internal subject matter experts and resources to timely support partners requests. Define incentives program specific for payment advisors that accounts for their role as agnostic advisors. Engage with Stripe marketing, analyst and industry leaders. Develop and evolve this new role for the A&C organization. Present innovative payments solutions to partners and their clients including stablecoins and agentic. Organize and execute Periodical Business Reviews with each partner Ensure business development targets are met through these partners Ensure Stripe is brought in the consideration set for relevant RFPs and opportunities Who you are Minimum requirements 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. Proven experience leading complex payment and related projects including implementation and optimization. Experience working with payment advisory firms A proven ability to build collaborative working relationships with cross-functional teams The ability to deal effectively with ambiguity and thrive in an unstructured字体, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Demonstrated ability to identify and pursue commercial opportunities through partners by structuring mutually beneficial outcomes. Excellent presentation skills and demonstrated public speaking experience. Excellent verbal and written communication skills. Preferred requirements Previous/current use of Stripe products. Industry experience in Retail, Hospitality, Insurance, Media, Healthcare. Management experience, leading global teams (direct and indirect). Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in person collaboration and learning from each other while supporting flexibility when possible. The annual salary range for this role in the primary location is €88,000 - €132,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for,最新高清无码专区த ச their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ Team GTM Partnerships Job type Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Alliances and Channels team owns the GTM partnerships for Stripe including management consultants, payment advisors, systems integrators and technology partners. We drive the development of the partnerships including enablement and solution design along with the go-to-market strategy where we work with partnersิตี้ to source new opportunities for Stripe and ensure they are delivered and activated with world class quality. Additionally, we work to ensure our partners develop large, fast growing, profitable businesses on Stripe inclusive of payments, billing, fraud, stablecoins and agentic offerings. What you'll do As the lead for Stripe relationship with Strategic payment advisors you will drive Stripe's engagement with payment advisors who most critically influence opportunities relevant to Stripe. Payment advisors firms help large and medium businesses with all their needs related to payment, including monetizing payments through marketplaces and platforms, RFP execution, GTM, Cost optimization, new revenue modes and GTM strategies. Often an enterprises' financial infrastructure is the cornerstone of these transformations and legacy players are being challenged on their innovation ability in a crowded and rapidly evolving space. Therefore, Stripe needs to continuously engage, educate and support this broad base of influencers to ensure they nawe understand the value and capabilities that Stripe brings to these initiatives, early in the process. Ensuring that Stripe is included in the right consideration sets and that these partners have access to resources in Stripe in service of their users. The lead lead will work to engage firms directly and via scaled mechanisms partnering with product, marketing and GTM teams. The covered firms will be goat of Glenbrook, CMSPI, EDG, with the goal of developing of a purpose built program to support these firms and ensure they have fast access to the relevant information and expert ultimately leading to Stripe being a preferred/short listed provider of commerce transformations and platform use cases being recommended by these firms. Responsibilities Define and build a scalable program to engage these firms individually and broadly. Engage firms to create thought leadership exchange and deep awareness of Stripe. Define Metrics for success, iterating overtime as we learn what works. Strategically engage internal subject matter experts and resources to timely support partners requests. Define incentives program specific for payment advisors that accounts for their role as agnostic advisors. Engage with Stripe marketing, analyst and industry leaders. Develop and evolve this new role for the A&C organization. Present innovative payments solutions to partners and their clients including stablecoins and agentic. Organize and execute Periodical Business Reviews with each partner Ensure business development targets are met through these partners Ensure Stripe is brought in the consideration set for relevant RFPs and opportunities Who you are Minimum requirements 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. Proven experience leading complex payment and related projects including implementation and optimization. Experience working with payment advisory firms A proven ability to build collaborative working relationships with cross-functional teams The ability to deal effectively with ambiguity and thrive in an unstructured字体, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Demonstrated ability to identify and pursue commercial opportunities through partners by structuring mutually beneficial outcomes. Excellent presentation skills and demonstrated public speaking experience. Excellent verbal and written communication skills. Preferred requirements Previous/current use of Stripe products. Industry experience in Retail, Hospitality, Insurance, Media, Healthcare. Management experience, leading global teams (direct and indirect). Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in person collaboration and learning from each other while supporting flexibility when possible. The annual salary range for this role in the primary location is €88,000 - €132,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for,最新高清无码专区த ச their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations Dublin HQ Team GTM Partnerships Job type Full time