NSPCC/ChildLine

Context and Background The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC. This will be achieved through integrated, audience-led, multi-channel marketing approaches, including; mass participation, individual giving, and campaigns that generate sustainable funding aligned to the NSPCC's strategic priorities. Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy. The team will foster a high-performing, results-driven culture that values collaboration, innovation, and integration. By focusing on excellent supporter relationship management and purposeful engagement, it will deliver long-term, sustainable impact to support the NSPCC's mission. Job purpose The Associate Head of Engagement Delivery will lead the planning, delivery, and optimisation of engagement and fundraising activity to key agreed audiences, ensuring alignment with the audience engagement strategy and campaign plan. Take accountability for Engagement Delivery team outputs, ensuring high-quality execution across creative, campaigns and channels Provide direct line management and coaching to diverse, multi-disciplinary teams, building capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture Ensure engagement and fundraising activity is insight-led and audience-focused, delivering effective engagement across a range of channels, with a strong focus on both warm/loyalty channels such as direct mail, email and telemarketing, and broader cold acquisition channels including DRTV, door drop, press, digital and integrated campaigns Take accountability for continuous improvement in campaign performance, working collaboratively with peers across the Engagement and Fundraising directorate to maximise impact and supporter value Work with the Public Engagement SLT to champion operational excellence and innovation, ensuring the team has the capacity, tools and processes to deliver integrated, responsive and supporter-centric campaigns Key relationships - Internal Reporting into the Head of Engagement Delivery, this role sits alongside three peer Associate Heads within the Engagement Delivery function: the second Associate Head of Engagement Delivery (leading the complementary campaign delivery squads), the Associate Head of Digital Engagement, and the Associate Head of Direct Fundraising. Line management of a team of 8: Engagement Delivery Managers, Senior Officers and Officer Member of Public Engagement Leadership Team Collaborates closely with other Associate Heads within Engagement and Fundraising directorate, as well as Brand, Marketing and Communications, to create integrated strategies for public engagement and fundraising. Pro-actively works closely with managers and staff in other NSPCC functions to further fundraising relationships and opportunities for cross departmental working. Key relationships - External External Agencies and Suppliers - including Creative and Media Agencies. External peers and networks in the charity sector, regularly attending groups in the UK charity sector to ensure the NSPCC is at the forefront of the sector trends. Professionals / Trading Bodies / Organisations that are at the forefront of fundraising and marketing Main duties and responsibilities Campaign Planning and Delivery o Accountable for the planning and operational delivery of engagement and fundraising campaigns, including direct mail, email and telemarketing to current supporter and DRTV, digital acquisition supporting integrated charity-wide campaigns, and advocacy activity. o Oversee direct line management of campaign delivery teams, coaching and developing individuals to build capability, confidence and high performance across the full channel mix, while fostering an inclusive and supportive culture o Oversee campaign briefing, scheduling, and performance tracking, ensuring campaigns are delivered in line with audience strategy and organisational priorities. o Adjust campaign strategies as required to respond to performance, changing supporter behaviours, market conditions, and organisational priorities. o Lead the formation, leadership and allocation of high-performing campaign delivery squads, ensuring teams are effectively structured, supported and empowered to deliver, ensuring each team is equipped with the necessary skills and expertise to successfully execute their campaigns, allocating resources based on audience insight and projected impact. o Monitor and report on campaign performance, embedding structured feedback loops and squad retrospectives to capture learning and drive continuous improvement, using data to inform improvements and strategic decisions. o Collaborate with colleagues across Engagement and Fundraising to ensure campaigns are insight-led and supporter-centric. o Work with the Engagement Delivery Management Team ensuring that all activities are aligned with Digital Engagement and Direct Fundraising teams to ensure seamless execution and optimisation of campaigns to achieve the overarching objectives for the Public Engagement Directorate. o Champion delivery standards, processes, and best practice within your portfolio, ensuring alignment with the organisation-wide Engagement Delivery standards set by the Head of Engagement Delivery. Strategic Leadership and Integration o Working in partnership with peers to ensure that all channels are effectively utilised to deliver both standalone activity and integrated charity-wide campaigns, including collaboration with audience strategy, supporter experience, product, and insight teams, driving innovations across the income streams. o Act as a subject matter expert within the organisation, providing expert guidance on campaign execution, creative development, and audience engagement. o Maintain awareness of sector trends and developments in campaign delivery, bringing insight back into the team to inform delivery approaches and continuous improvement. o Lead strategic relationships with external partners, including creative and media agencies and suppliers, ensuring they deliver high-quality, insight-led work aligned to organisational goals o Undertake other duties as required by the Head of Engagement Delivery. Financial Management and Supplier Oversight o Develop and manage comprehensive budgets for all campaigns, closely monitoring income and expenditure to ensure alignment with agreed ROI targets, and taking timely corrective action where necessary. o Maintain oversight and senior level relationships with external suppliers, ensuring quality, compliance, and performance. Team Leadership and Development o Lead, support and develop a high-performing, inclusive team, providing clear direction, coaching and feedback to build capability, confidence and accountability o Foster a culture that prioritises wellbeing, continuous learning and high performance, ensuring individuals feel supported to succeed o Develop T-shaped skills across the team to increase flexibility and cross-channel capability Responsibilities for all Staff within Engagement and Fundraising Directorate To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC's development of fundraising activities. To behave at all times in a manner consistent with the NSPCC's Values. To ensure data used in relevant systems is current, accurate and reliable. To maintain an awareness of own and others Health and Safety and comply with the NSPCC's Health and Safety policy and procedures. A commitment to safeguard and promote the welfare of children, young people and adults at risk. Person specification 1.Significant experience in strategic, integrated engagement and fundraising - developing and delivering multi-channel campaigns (direct mail, email and telemarketing, DRTV, door drop, press, digital and charity wide integrated campaigns) across the full marketing funnel, from brand awareness to direct response, in a non-profit or similar environment. 2. Up-to-date knowledge of direct and digital marketing theory and practice, including individual giving trends, regulations, and best practice, with a proven ability to optimise campaign performance and return on investment. 3.Strong track record of financial planning and budget management at scale, including setting and reporting on income and expenditure targets, and providing clear performance updates to the Engagement and Fundraising SLT. 4. Proficient in using data, analytics, CRMs, and business systemsto generate insights, drive decision-making, and support continuous improvement across supporter engagement and fundraising activity. 5.Excellent strategic thinking and decision-making skills, with sound judgement, the ability to operate under pressure, and a creative, solution-focused approach to systems and process development. 6.Strong leadership and people management capabilities, with experience coaching and developing diverse teams, building capability, confidence . click apply for full job details

Context and Background The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We've been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do. Between 2016 and 2021, we've helped make 6.6 million children safer from abuse. The Senior Product Officer will work in the Engagement and Fundraising Directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this d irectorate and is responsible fo r management and innovation across the products portfolio. Reporting to the Fundraising Products Manager - this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising products, helping us achieve the highest levels of engagement from both new supporters. The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Payroll Giving scheme, Sponsor A Call, development of new fundraising products but may work on other projects and products as required. As Senior Product Officer, not only will the work you do make a real difference to people's lives, but opportunity is provided to develop your fundraising experience with a sector leading team. Join us at this exciting time and you'll become part of an expanding team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. A nd you'll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working. Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children. Job purpose - To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions - To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard - To support and lead meetings attended by a variety of internal and external stakeholders - To draft informative papers, business cases and strategy documents which support and articulate product objectives - To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns - To support the Engagement Delivery team , in the development of campaigns which promote our products to new and existing supporters Key relationships - Internal 1. Reports to and supports the Fundraising Manager (Products), deputising where necessary 2. Works closely with the other Senior Product Officers across the Legacies and Products team 3. A member of staff in the Public Engagement department 4. Works with the other stakeholders to gain insights which inform and support fundraising activity 5. Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships Key relationships - External 1. Works with the NSPCC's current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity 2. Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns Main duties and responsibilities 1. Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products 2. To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation 3. To be responsible for development and delivery of product development roadmaps and project level management information for products new and existing products 4. To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success 5. To support in the management of the Products team's budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers 6. To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation 7. To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products 8. To work cross functionally and cross departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC 9. To undertake specific fundraising projects and activities as necessary or as required to support the department's fundraising objectives in line with the IS department'sdepartment's annual business plan and budget 10. To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice. Responsibilities for all Staff within the Engagement and Fundraising directorate 1. To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up to date and accurate. 2. To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC's development of fundraising activities. 3. To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Health & Safety policy and procedures. 4. To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC new 5. A commitment to safeguard and promote the welfare of children and young people Person specification Skills and Abilities 1. Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences. 2. Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes. 3. Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format . 4. Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.5. Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally - where necessary, successfully negotiating to achieve desired outcomes. 6. Be able to work both individually, with the Fundraising Manager and as part of the team - working in both leading and supporting roles as necessary . 7. Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation. 8. Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly . 9. Experience in using Windows -based software packages including word processing, spreadsheets, e-mail and the internet, to deliver tasks and projects. Personal characteristics 1. A personal commitment to the fight for every childhood . 2. A commitment to high standards of service delivery and customer care . 3. A commitment to apply NSPCC's values and behaviours to all aspects of work. 4. Willingness to work flexibly in approach to work and/or work time requirements. Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. . click apply for full job details

Context and Background At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good. Over 90 percent of the NSPCC's income comes from voluntary donations, so we reply on the incredible generosity and commitment of all our supporters, large and small. You'll work as part of one of many teams, which focus on engaging our supporters and ensuring they continue to give their support. You will do this by supporting on high value fundraising events and activities . The varied role sits within the Volunteer Board Fundraising team which leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long -term supporter relationships. Job purpose • To contribute towards achieving the team's objectives by providing event logistics, finance and admin support to the team. • To support the team in delivering the agreed departmental strategy, goals and fundraising budget. • To work effectively with other departments in fundraising and other functions within the NSPCC to maximise income for children.Key relationships - Internal • A member of the Special Events team, reporting to a Team Manager • Works closely with other colleagues in the team, the Partnerships Department and the wider Income Generation Department to develop and progress key relationships and events • Proactively engages with staff in other NSPCC Directorates Key relationships - External • Provides professional customer service to NSPCC supporters and potential supporters, such as event committee members • Builds relationships with NSPCC supporters and external contacts • Builds relationships, negotiates and liaises with NSPCC event suppliers. Main duties and responsibilities • To support Senior E vent Managers with the development and delivery of their events, by attending committee meetings, carrying out tasks such as securing prizes, recruiting volunteers, managing small suppliers and completing admin tasks to agreed standards and deadlines. • To support the Senior E vent Managers by building effective relationships with senior volunteers by attending committee meetings, typing up meeting minutes • To carry out research for the development of events, such as researching new venues and prize partners. • To draft and produce written correspondence such as letters, impact reports and other documents as required, using word processing, databases and spreadsheets to required standards. • To undertake and lead specific fundraising projects as required to support the department's fundraising. • To organise and co -ordinate logistics for internal and external meetings on behalf of the team. • To maintain an efficient record keeping system for the team, including current and archived files, using appropriate manual and electronic systems such as Raisers Edge. • To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures. • To undertake the sourcing and compilation of mailing lists as well as the selection and processing of mailings in an effective, efficient and timely way. Responsibilities for all Staff within the Income Generation / Engagement and Fundraising • A commitment to safeguard and promote the welfare of children and young people • To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures. • To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. • To adhere to all the NSPCC's service standards, policies and procedures. • To evidence an understanding of and commitment to the demonstration of the NSPCC's values. • To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations. • To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. • To work in a manner that facilitates and encourages inclusion. • To be pro-active in identifying ways to improve personal and team performance • To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Health and Safety policy and procedures. • A commitment to safeguard and promote the welfare of children , young people and adults at risk . • To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news. Person specification 1. Experience of successfully working in a customer focussed environment and confidently liaising both across teams internally and with senior contacts externally to support departmental activities. 2. To deliver a high standard of relationship management to Senior Volunteers by thoroughly preparing and following up from meetings, accurately recording income and keeping accurate records of supporter and event activity. 3. Experience of building effective relationships through face to face interactions with internal and external stakeholders. 4. Well developed written and verbal communication skills to deliver fundraising pitches, ideas and event updates to a range of audiences in a clear, inspiring and confident way. 5. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives. 6. Ability to work collaboratively; demonstrating an understanding of other team member's goals and priorities. Works well with others as part of a team, giving support, and recognising and drawing from expertise in others. 7. Ability to collect data from various sources, analyse findings and present them clearly and accurately in a way that meets desired outcomes. 8. Good numeracy skills in entering and recording financial data and interpreting, analysing and presenting financial data in clear and accurate formats. 9. Proficiency in using Windows based software packages including word processing, spreadsheets, email and the internet. Experience of Raisers Edge or a comparable fundraising CRM package is desirable but not essential; training provided. Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance . Our principles: • Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to therole and the organisation . • Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self -declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for. • We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us. • Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit. • As an organisation committed to safeguarding, we will ensure all under 18's joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Context and Background The NSPCC s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line services support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service. With a core staff and thousands of volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do. Over the next ten years the NSPCC is focusing on three impact goals we believe will make the biggest difference to children s lives: 1. Everyone plays their part to prevent child abuse 2. Every child is safe online 3. Children feel safe, listened to and understood Our strategy has teamwork at its heart. Everyone has a role to play, and we want many more people to play a part in protecting children. The Data and Analytics Hub have developed a new ambitious data and analytics strategy to transform the NSPCC into a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. The Supporter Data Operations team is a team of 15 sitting within the Data and Analytics Hub that process all the fundraising data coming into the society from numerous and diverse sources and maintains and trains staff on our supporter data systems Our Supporter Centricity programme aims to transform our relationship with our supporters and as part of this programme we are bringing together all of our key data systems and processes. This role will bring extra capacity to the busy Database Training, Support, and Governance team. Straddling BAU and project work, the postholder will maintain a high standard of support for users of our existing systems as well as supporting the delivery of our ambitious transformation programme. Job purpose The key aspects of the role are: User support Provide a high level of support for all Raiser s Edge users Translate business needs into technical deliverables Work with stakeholders to understand their needs and deliver supporting work to contribute to technical solutions that meet business needs. Process Development & Documentation Ensure that new business database processes are documented and end-to-end impacts are understood. Support on the production of training resources Migration support Complete data cleansing, analysis, and manipulation as required Key relationships - Internal Reports to the Database Training and Support Manager Works closely with the Supporter Data Operations, Income Generation and Supporter Centricity teams Builds and maintains working relationships with other teams across the Society as necessary Key relationships - External Works with our implementation partner on implementation of Salesforce Main duties and responsibilities Act as a first line of support for Raiser s Edge users with BAU queries on a day-to-day basis. Provide clear communication and support, adjusting communication style based on the needs of the user Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on-going basis and making recommendations for and implementing improvements. Support the transformation and migration of all sources of supporter data and systems that will form part of the new platform solution, working with our subject matter experts and suppliers. Carry out testing of deployed solutions in the new Salesforce environment as part of User Acceptance Testing Develop effective internal relationships. Understand business challenges and opportunities, translating business needs into technical articulations Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations and codes of practice. Work flexibly between BAU and project work, shifting focus according to the needs of the organisation Responsibilities for all Staff within the Technology & Data Directorate A commitment to safeguard and promote the welfare of children, young people and adults at risk. Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC s Technology & Data activities Maintain an awareness of own and others health and safety and comply with the NSPCC s Health and Safety policy and procedures Take personal responsibility for keeping up to date with NSPCC s work to end cruelty to children, including securing updates on project and service developments and general NSPCC news Keep up to date with emerging technologies and evaluate whether they could be deployed to the benefit of the Society Person specification 1. Excellent communication skills, able to understand interpret and present complex information in a clear way for a wide range of audiences. Skilled at translating technical information for a non-technical audience 2. Successful experience of providing high levels of user support in a busy environment for Raisers Edge 3. Excellent interpersonal skills with the proven ability to work well within a cross functional team. Has a proven track record of leading, working with and through other teams and departments to achieve results 4. Excellent decision making skills; objective, data-driven, user-focussed and balanced to best meet many competing demands 5. Ability to identify and devise creative solutions and opportunities and to research and evaluate their viability in order to achieve desired outcomes 6. An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives. 7. Knowledge of Salesforce in a non-profit environment is desirable Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. Our principles: Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for. We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us. Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit. As an organisation committed to safeguarding, we will ensure all under 18 s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate. All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.