MMP Consultancy are working with a fantastic organisation to recruit an Administrator to join them on a permanent based in East London. Salary: 28,000 Per Annum We are seeking enthusiastic and experienced administrators or coordinators to apply, who possess exceptional customer service and clerical skills. Ideally someone who thrives in challenging atmospheres and can remain calm under pressure. Responsibilities: Provide full administrative support to the various teams within the service. Scheduling of appointments and diary management of team members, external contractors and residents. Raise, monitor and report on work orders. Manage and review service referral requests, rejecting, approving or seeking clarification where necessary. Develop and maintain relationships with internal and external stakeholders to support our customers. Assess clients' needs to ensure effective service delivery. Advise and support our customers in resolving their queries and issues, ensuring that their expectations are managed and proactive resolutions are identified. Deal with routine enquires from external agencies, internal customers and stakeholders in a professional manner within pre-agreed departmental and company timeframes. Investigate and respond to client enquiries and complaints ensuring that timescales are met in line with key performance indicators and complaints policy. Arrange meetings and training seminars, confirming dates, venues and attendance as necessary, preparing meeting rooms and organising any required equipment, collating papers for distribution, ordering and / or providing refreshments, and taking minutes when requested. Skills/Experience required: Experience of raising, monitoring and recording work orders though a relevant housing / repair management system. Experience in coordinating and following up on work programmes. Some experience with high profile legal cases. Ability to work independently, exercising good initiative and judgement
Mar 18, 2026
Full time
MMP Consultancy are working with a fantastic organisation to recruit an Administrator to join them on a permanent based in East London. Salary: 28,000 Per Annum We are seeking enthusiastic and experienced administrators or coordinators to apply, who possess exceptional customer service and clerical skills. Ideally someone who thrives in challenging atmospheres and can remain calm under pressure. Responsibilities: Provide full administrative support to the various teams within the service. Scheduling of appointments and diary management of team members, external contractors and residents. Raise, monitor and report on work orders. Manage and review service referral requests, rejecting, approving or seeking clarification where necessary. Develop and maintain relationships with internal and external stakeholders to support our customers. Assess clients' needs to ensure effective service delivery. Advise and support our customers in resolving their queries and issues, ensuring that their expectations are managed and proactive resolutions are identified. Deal with routine enquires from external agencies, internal customers and stakeholders in a professional manner within pre-agreed departmental and company timeframes. Investigate and respond to client enquiries and complaints ensuring that timescales are met in line with key performance indicators and complaints policy. Arrange meetings and training seminars, confirming dates, venues and attendance as necessary, preparing meeting rooms and organising any required equipment, collating papers for distribution, ordering and / or providing refreshments, and taking minutes when requested. Skills/Experience required: Experience of raising, monitoring and recording work orders though a relevant housing / repair management system. Experience in coordinating and following up on work programmes. Some experience with high profile legal cases. Ability to work independently, exercising good initiative and judgement
MMP Consultancy are working with a fantastic organisation to recruit a Head of Customer Service to join them, in North London. Salary: 60,000 to 65,0000 Per Annum Key Responsibilities: Currently we measure for 80% of calls to be answered and emails to be responded to within 10 working days. The post holder should drive improvements in this area to reduce call wait times and faster email replies. Ensuring effective staff and performance management so that all staff meet operational performance and behavioural expectations, maintaining high morale and a team who thrive with tailored personal development, and who are proud advocates for our customers. Work-flows, scripts and information banks developed and implemented to remove inefficiencies and enable most enquiries to be dealt with at first point of contact. Service model regularly reviewed and improved on the basis of resident feedback, patterns of demand and using data/trends to drive improvements. Developing a 'house style' of written communication in conjunction with our Communications Team which is warm, empathetic and clear. Developing a process to deliver written operational communications for other departments where customer updates are required, creating consistency and operational success. To manage the customer services team to deliver professional, friendly and helpful multi-channel interactions. To work with colleagues to deliver seamless end to end resident centred services using workflow and telephony systems to drive excellence and consistency. Ensure that resident contacts, system and database records, repairs orders and other processes are managed with high levels of accuracy and that quality assurance is in place to guarantee this. Improved call answering / wait times and reduced email response times Reduced complaints at stage 1 and stage 2. Manage the service resolution team ensuring complaints are responded to within 10 working days and that the response is clear and that all relevant service leads are managing the delivery of an appropriate resolution To ensure that all resources are used effectively to deliver resident satisfaction, quality and value for money. To contribute to the effective running of the Housing directorate To provide leadership to staff, maximising resources available and operating within equal opportunities policy and procedures Requirements: Experience of using a wide range of contact centre technologies and implementing new systems. 3 years' experience in a senior management customer service role and contact centre background. Experience of working with performance data to drive improvements. Experience of managing hybrid teams and Team Leaders in a multi-channel environment. You should be able to demonstrate a knowledge of regulatory and ombudsman requirements. Experience of managing customer complaints and resolution.
Mar 18, 2026
Full time
MMP Consultancy are working with a fantastic organisation to recruit a Head of Customer Service to join them, in North London. Salary: 60,000 to 65,0000 Per Annum Key Responsibilities: Currently we measure for 80% of calls to be answered and emails to be responded to within 10 working days. The post holder should drive improvements in this area to reduce call wait times and faster email replies. Ensuring effective staff and performance management so that all staff meet operational performance and behavioural expectations, maintaining high morale and a team who thrive with tailored personal development, and who are proud advocates for our customers. Work-flows, scripts and information banks developed and implemented to remove inefficiencies and enable most enquiries to be dealt with at first point of contact. Service model regularly reviewed and improved on the basis of resident feedback, patterns of demand and using data/trends to drive improvements. Developing a 'house style' of written communication in conjunction with our Communications Team which is warm, empathetic and clear. Developing a process to deliver written operational communications for other departments where customer updates are required, creating consistency and operational success. To manage the customer services team to deliver professional, friendly and helpful multi-channel interactions. To work with colleagues to deliver seamless end to end resident centred services using workflow and telephony systems to drive excellence and consistency. Ensure that resident contacts, system and database records, repairs orders and other processes are managed with high levels of accuracy and that quality assurance is in place to guarantee this. Improved call answering / wait times and reduced email response times Reduced complaints at stage 1 and stage 2. Manage the service resolution team ensuring complaints are responded to within 10 working days and that the response is clear and that all relevant service leads are managing the delivery of an appropriate resolution To ensure that all resources are used effectively to deliver resident satisfaction, quality and value for money. To contribute to the effective running of the Housing directorate To provide leadership to staff, maximising resources available and operating within equal opportunities policy and procedures Requirements: Experience of using a wide range of contact centre technologies and implementing new systems. 3 years' experience in a senior management customer service role and contact centre background. Experience of working with performance data to drive improvements. Experience of managing hybrid teams and Team Leaders in a multi-channel environment. You should be able to demonstrate a knowledge of regulatory and ombudsman requirements. Experience of managing customer complaints and resolution.
MMP Consultancy are looking to recruit a CAFM Planner, based in South West London on a Temporary to Permanent basis. The post holder will manage Computer Aided Facilities Management (CAFM) system providing a comprehensive support service in terms of ensuring all reactive calls are logged daily and list of assets for each contract are updated on the CAFM system, scheduling PPM in line with SLA and relevant legislative requirements, issuing of PPM job cards, updating the system with all completed jobs. Main Responsibilities: Management of the CAFM system and reporting Ensure tasks are completed in line with the PPM planner & SLA's/KPI's Tracking job progress against pre-determined KPI's including maximum allowable response and rectification times and implementing escalation procedures Updating asset history with works record sheets Uploading and amending asset information as held in the helpdesk and CAFM system Assist Managers with implementing procedural changes and training, including the production and maintenance of required documentation in line with industry standards Good sound knowledge and experience in Software or Firmware development and manipulation Management of central Estates mailing inbox with ownership of local and wide Estates communication updates Maintaining up to date reporting on engineer performance and workflow from data pulled from the CAFM system to a high standard Work closely with the Engineering Supervisor, monitoring incoming jobs and completion ensuring service excellence in line with client's values Proven experience within a similar role, working with an extremely busy team and with very high standards Assist Managers with any other tasks/ responsibilities that enhance the service offering of the Estates department across the hospital Answer calls and emails in a professional and timely manner Ensuring customer focus within all areas of the operational activities and that effective relationships are maintained with caregivers Guaranteeing use of preferred suppliers is maximised and best practice 'better buying' is in place Maintaining site records within the Estates relevant folders and platforms for audit purposes Experience Required: Strong organisational and communication skills with the ability to prioritise workloads Ability to work under pressure whilst remaining calm clear thinking and be able to deliver the required services to the client within given time constraint Diligent and pro-active Ability to prioritise and act on own initiative Excellent organisational skills and exceptional attention to detail A flexible approach to work with a willingness to travel Strong interpersonal and communication skills and the ability to work effectively; verbally, presentations and in writing.
Mar 17, 2026
Contractor
MMP Consultancy are looking to recruit a CAFM Planner, based in South West London on a Temporary to Permanent basis. The post holder will manage Computer Aided Facilities Management (CAFM) system providing a comprehensive support service in terms of ensuring all reactive calls are logged daily and list of assets for each contract are updated on the CAFM system, scheduling PPM in line with SLA and relevant legislative requirements, issuing of PPM job cards, updating the system with all completed jobs. Main Responsibilities: Management of the CAFM system and reporting Ensure tasks are completed in line with the PPM planner & SLA's/KPI's Tracking job progress against pre-determined KPI's including maximum allowable response and rectification times and implementing escalation procedures Updating asset history with works record sheets Uploading and amending asset information as held in the helpdesk and CAFM system Assist Managers with implementing procedural changes and training, including the production and maintenance of required documentation in line with industry standards Good sound knowledge and experience in Software or Firmware development and manipulation Management of central Estates mailing inbox with ownership of local and wide Estates communication updates Maintaining up to date reporting on engineer performance and workflow from data pulled from the CAFM system to a high standard Work closely with the Engineering Supervisor, monitoring incoming jobs and completion ensuring service excellence in line with client's values Proven experience within a similar role, working with an extremely busy team and with very high standards Assist Managers with any other tasks/ responsibilities that enhance the service offering of the Estates department across the hospital Answer calls and emails in a professional and timely manner Ensuring customer focus within all areas of the operational activities and that effective relationships are maintained with caregivers Guaranteeing use of preferred suppliers is maximised and best practice 'better buying' is in place Maintaining site records within the Estates relevant folders and platforms for audit purposes Experience Required: Strong organisational and communication skills with the ability to prioritise workloads Ability to work under pressure whilst remaining calm clear thinking and be able to deliver the required services to the client within given time constraint Diligent and pro-active Ability to prioritise and act on own initiative Excellent organisational skills and exceptional attention to detail A flexible approach to work with a willingness to travel Strong interpersonal and communication skills and the ability to work effectively; verbally, presentations and in writing.
MMP Consultancy is currently seeking a Senior Surveyor for a permanent contract paying 56,679 - 59,662 covering North London Details Title: Senior Surveyor Rate: 56,679 - 59,662 Contract: Permanent Hours: Full Time Location: North West London We are seeking an experienced and skilled Senior Surveyor to join our team. As a Senior Surveyor, you will provide technical expertise and guidance to the Responsive Repairs Team, ensuring that repairs are carried out to the highest standards within agreed timescales. You will also play a key role in developing and implementing our customer experience strategy, leading by example, and driving continuous improvement. If you're a proactive and customer-focused individual with a passion for delivering excellent results, we encourage you to apply. Required Skills Excellent technical surveying skills, including use of SOR, PPP inclusions and exclusions, and technical diagnosis. Strong customer service skills, with a commitment to delivering continuous improvements based on customer feedback. Proven ability to lead by example, manage multiple tasks and projects, and prioritize effectively. Experience in managing teams, developing staff, and driving improvements in service delivery Strong analytical and problem-solving skills, with the ability to make sensible distinctions and decisions based on differing priorities. Excellent communication and interpersonal skills, with the ability to work collaboratively with contractors, stakeholders, and internal teams. RICS qualified or working towards qualification (or equivalent). Nice to Have Skills Experience in use of scott schedules, and cost modelling. Knowledge of the principles of collaborative and partnership working, including cost management and budgeting. Experience in negotiating with contractors to deliver improvements in service delivery and/or value for money. Strong health and safety awareness, with the ability to work safely and in accordance with policies, procedures, systems, and processes. Preferred Education and Experience RICS qualified or working towards qualification (or equivalent). Minimum 3-5 years of experience in a similar role, with a proven track record of delivering excellent results and driving continuous improvement. Experience in a housing or property management context, with a strong understanding of the principles of collaborative and partnership working. Other Requirements Willingness to work under pressure and respond quickly to changes, circumstances, and tight timetables. Ability to work out of hours, as required. Strong IT skills, with the ability to use various software systems and tools. Apply for more details.
Oct 07, 2025
Full time
MMP Consultancy is currently seeking a Senior Surveyor for a permanent contract paying 56,679 - 59,662 covering North London Details Title: Senior Surveyor Rate: 56,679 - 59,662 Contract: Permanent Hours: Full Time Location: North West London We are seeking an experienced and skilled Senior Surveyor to join our team. As a Senior Surveyor, you will provide technical expertise and guidance to the Responsive Repairs Team, ensuring that repairs are carried out to the highest standards within agreed timescales. You will also play a key role in developing and implementing our customer experience strategy, leading by example, and driving continuous improvement. If you're a proactive and customer-focused individual with a passion for delivering excellent results, we encourage you to apply. Required Skills Excellent technical surveying skills, including use of SOR, PPP inclusions and exclusions, and technical diagnosis. Strong customer service skills, with a commitment to delivering continuous improvements based on customer feedback. Proven ability to lead by example, manage multiple tasks and projects, and prioritize effectively. Experience in managing teams, developing staff, and driving improvements in service delivery Strong analytical and problem-solving skills, with the ability to make sensible distinctions and decisions based on differing priorities. Excellent communication and interpersonal skills, with the ability to work collaboratively with contractors, stakeholders, and internal teams. RICS qualified or working towards qualification (or equivalent). Nice to Have Skills Experience in use of scott schedules, and cost modelling. Knowledge of the principles of collaborative and partnership working, including cost management and budgeting. Experience in negotiating with contractors to deliver improvements in service delivery and/or value for money. Strong health and safety awareness, with the ability to work safely and in accordance with policies, procedures, systems, and processes. Preferred Education and Experience RICS qualified or working towards qualification (or equivalent). Minimum 3-5 years of experience in a similar role, with a proven track record of delivering excellent results and driving continuous improvement. Experience in a housing or property management context, with a strong understanding of the principles of collaborative and partnership working. Other Requirements Willingness to work under pressure and respond quickly to changes, circumstances, and tight timetables. Ability to work out of hours, as required. Strong IT skills, with the ability to use various software systems and tools. Apply for more details.
Multi Trader - Permanent Position Location: Essex (designated local patch) Salary: 36,000 per annum Potential Earnings: 42,000 - 45,000 per annum (with call-out) Role Overview A national contractor is seeking a skilled Multi Trader to carry out reactive maintenance in residential properties and communal areas. While some travel is required, the aim is to keep you working as close to home as possible. Pay and Benefits Base Salary: 36,000 per year Call-Out Pay: 12.50 per day (standby) 25 per hour (per call-out) On-Call Requirement: 1 week per month Company Van and Fuel Card Provided PDA Provided for Job Management Required Skills Plumbing Carpentry (e.g., kitchen repairs, hanging doors) Tiling Basic plastering Fault finding and rectification UPVC repairs and maintenance Double glazed unit replacement Competent use of a PDA Requirements Standard DBS Check
Oct 07, 2025
Full time
Multi Trader - Permanent Position Location: Essex (designated local patch) Salary: 36,000 per annum Potential Earnings: 42,000 - 45,000 per annum (with call-out) Role Overview A national contractor is seeking a skilled Multi Trader to carry out reactive maintenance in residential properties and communal areas. While some travel is required, the aim is to keep you working as close to home as possible. Pay and Benefits Base Salary: 36,000 per year Call-Out Pay: 12.50 per day (standby) 25 per hour (per call-out) On-Call Requirement: 1 week per month Company Van and Fuel Card Provided PDA Provided for Job Management Required Skills Plumbing Carpentry (e.g., kitchen repairs, hanging doors) Tiling Basic plastering Fault finding and rectification UPVC repairs and maintenance Double glazed unit replacement Competent use of a PDA Requirements Standard DBS Check
Job Title: Electrical Supervisor A great new opportunity has arisen for an Electrical Supervisor to join a Social Housing Contractor on a permanent basis, offering a salary of 47,000 per annum working in Kent an East Sussex. The successful candidate will be available within short notice and have social housing experience. You must have a driving license as you will be supplied with a company van. Key Responsibilities: Supervise and support a team of electricians across multiple sites Ensure works are completed to a high standard, on time and within budget Carry out quality checks and ensure compliance with health & safety regulations Liaise with clients, residents, and internal teams to maintain smooth operations Assist with fault finding, inspections, and testing when required Work between field sites and the Sittingbourne office Requirements: NVQ Level 3 in Electrical Installation 18th Edition Wiring Regulations City & Guilds 2391 (or equivalent) - Inspection & Testing Proven experience in a supervisory role Full UK driving licence What We Offer: Competitive salary of 47,000 Company van, fuel card, and van stock supplied 23 days annual leave + bank holidays Opportunities for upskilling and career progression Out-of-hours weekend work available on a rota basis 6-month probation period Job Title: Electrical Supervisor A great new opportunity has arisen for an Electrical Supervisor to join a Social Housing Contractor on a permanent basis, offering a salary of 47,000 per annum working in Kent an East Sussex. The successful candidate will be available within short notice and have social housing experience. You must have a driving license as you will be supplied with a company van. Key Responsibilities: Supervise and support a team of electricians across multiple sites Ensure works are completed to a high standard, on time and within budget Carry out quality checks and ensure compliance with health & safety regulations Liaise with clients, residents, and internal teams to maintain smooth operations Assist with fault finding, inspections, and testing when required Work between field sites and the Sittingbourne office Requirements: NVQ Level 3 in Electrical Installation 18th Edition Wiring Regulations City & Guilds 2391 (or equivalent) - Inspection & Testing Proven experience in a supervisory role Full UK driving licence What We Offer: Competitive salary of 47,000 Company van, fuel card, and van stock supplied 23 days annual leave + bank holidays Opportunities for upskilling and career progression Out-of-hours weekend work available on a rota basis 6-month probation period
Oct 07, 2025
Full time
Job Title: Electrical Supervisor A great new opportunity has arisen for an Electrical Supervisor to join a Social Housing Contractor on a permanent basis, offering a salary of 47,000 per annum working in Kent an East Sussex. The successful candidate will be available within short notice and have social housing experience. You must have a driving license as you will be supplied with a company van. Key Responsibilities: Supervise and support a team of electricians across multiple sites Ensure works are completed to a high standard, on time and within budget Carry out quality checks and ensure compliance with health & safety regulations Liaise with clients, residents, and internal teams to maintain smooth operations Assist with fault finding, inspections, and testing when required Work between field sites and the Sittingbourne office Requirements: NVQ Level 3 in Electrical Installation 18th Edition Wiring Regulations City & Guilds 2391 (or equivalent) - Inspection & Testing Proven experience in a supervisory role Full UK driving licence What We Offer: Competitive salary of 47,000 Company van, fuel card, and van stock supplied 23 days annual leave + bank holidays Opportunities for upskilling and career progression Out-of-hours weekend work available on a rota basis 6-month probation period Job Title: Electrical Supervisor A great new opportunity has arisen for an Electrical Supervisor to join a Social Housing Contractor on a permanent basis, offering a salary of 47,000 per annum working in Kent an East Sussex. The successful candidate will be available within short notice and have social housing experience. You must have a driving license as you will be supplied with a company van. Key Responsibilities: Supervise and support a team of electricians across multiple sites Ensure works are completed to a high standard, on time and within budget Carry out quality checks and ensure compliance with health & safety regulations Liaise with clients, residents, and internal teams to maintain smooth operations Assist with fault finding, inspections, and testing when required Work between field sites and the Sittingbourne office Requirements: NVQ Level 3 in Electrical Installation 18th Edition Wiring Regulations City & Guilds 2391 (or equivalent) - Inspection & Testing Proven experience in a supervisory role Full UK driving licence What We Offer: Competitive salary of 47,000 Company van, fuel card, and van stock supplied 23 days annual leave + bank holidays Opportunities for upskilling and career progression Out-of-hours weekend work available on a rota basis 6-month probation period
MMP Consultancy are currently seeking an experienced Disrepair Manager for an interim contract on behalf of a Major Local Authority in London - paying circa. 450 per day (Neg.) Inside IR35 Job Profile Disrepair Manager. In this pivotal leadership role, you'll oversee a dedicated team of disrepair officers, BSO, and team leaders to drive impactful change across our projects. Your technical expertise in disrepair management combined with your ability to lead, motivate, and optimize processes will be key to restoring properties efficiently and effectively. As a strategic leader, you'll champion performance management and innovative process improvements to ensure high standards and customer satisfaction. Required Skills: Proven experience in disrepair management and technical repair expertise Strong leadership and team management capabilities Excellent performance management skills Ability to drive change and implement process improvements Effective communication and problem-solving skills Nice to Have Skills: Experience in property or facilities management Knowledge of health and safety compliance Familiarity with relevant industry regulations and standards Preferred Education and Experience: Relevant technical qualification or certification in property maintenance or repairs Prior experience in managing disrepair projects or teams Demonstrated success in process improvement initiatives
Oct 07, 2025
Seasonal
MMP Consultancy are currently seeking an experienced Disrepair Manager for an interim contract on behalf of a Major Local Authority in London - paying circa. 450 per day (Neg.) Inside IR35 Job Profile Disrepair Manager. In this pivotal leadership role, you'll oversee a dedicated team of disrepair officers, BSO, and team leaders to drive impactful change across our projects. Your technical expertise in disrepair management combined with your ability to lead, motivate, and optimize processes will be key to restoring properties efficiently and effectively. As a strategic leader, you'll champion performance management and innovative process improvements to ensure high standards and customer satisfaction. Required Skills: Proven experience in disrepair management and technical repair expertise Strong leadership and team management capabilities Excellent performance management skills Ability to drive change and implement process improvements Effective communication and problem-solving skills Nice to Have Skills: Experience in property or facilities management Knowledge of health and safety compliance Familiarity with relevant industry regulations and standards Preferred Education and Experience: Relevant technical qualification or certification in property maintenance or repairs Prior experience in managing disrepair projects or teams Demonstrated success in process improvement initiatives
An exciting opportunity has arisen for Multi Trade Plumbers, to work for a Social Housing Contractor based in North London on a permanent basis offering a salary of up to 38,000. The successful Multi Trade Operatives will be able to work in occupied properties carrying out reactive repairs. Location: North London - Camden Islington Working hours 08:00am to 17:00pm Up to 7 Jobs per Day You will be required to: Carry out repairs and maintenance within social housing properties, occupied. Provide your own basic hand and power tools. Optional out of hours. Have experience working within social housing properties. You will be supplied with: Company van Fuel card You must: Have use of a smartphone. Jobs will be supplied via an App, BYOD paid at 20.00 a month. Have your own Tools
Oct 07, 2025
Full time
An exciting opportunity has arisen for Multi Trade Plumbers, to work for a Social Housing Contractor based in North London on a permanent basis offering a salary of up to 38,000. The successful Multi Trade Operatives will be able to work in occupied properties carrying out reactive repairs. Location: North London - Camden Islington Working hours 08:00am to 17:00pm Up to 7 Jobs per Day You will be required to: Carry out repairs and maintenance within social housing properties, occupied. Provide your own basic hand and power tools. Optional out of hours. Have experience working within social housing properties. You will be supplied with: Company van Fuel card You must: Have use of a smartphone. Jobs will be supplied via an App, BYOD paid at 20.00 a month. Have your own Tools
MMP Consultancy is looking for an Electrical Compliance Officer on behalf of a local authority based in Shropshire. This is a 3-month ongoing temporary contract with an hourly rate of 34.11 via an umbrella company. Candidates will be required to travel to Shrewsbury one day per week and may have ad-hoc site visits in areas across Shropshire. Access to your own vehicle is essential and have flexibility to travel across the county as and when required. The successful candidate will be responsible for ensuring the council's properties remains compliant, safe, and well-maintained, contributing directly to the lives of people across Shropshire. Responsibilities: Review, act on, and monitor service reports and contractor performance. Ensure full compliance with statutory and safety regulations. Provide technical support and compliance advice across a diverse estate. Develop planned maintenance and asset replacement programmes. Lead and contribute to internal and external projects to improve service delivery. Prepare and respond to internal and statutory enquiries including complaints, MP letters, and investigations. Requirements: Degree in Electrical Engineering or a related field, or equivalent, or demonstrable relevant experience. City & Guilds 2391, 2382 or equivalent. Relevant H&S qualification. Minimum of 5 years' experience in compliance management or a similar role. In-depth knowledge of compliance safety regulations and standards. Understanding of building services systems (electrical, HVAC, mechanical). Strong grasp of Health & Safety regulations. Track record of performance management and working with contractors. Experience in setting targets and managing KPIs effectively. Excellent problem-solving and communication skills. Knowledge of BS7671 (IET Wiring Regulations) and other UK building service standards. Experience in a maintenance environment. Proficiency with Microsoft Office 365.
Oct 06, 2025
Seasonal
MMP Consultancy is looking for an Electrical Compliance Officer on behalf of a local authority based in Shropshire. This is a 3-month ongoing temporary contract with an hourly rate of 34.11 via an umbrella company. Candidates will be required to travel to Shrewsbury one day per week and may have ad-hoc site visits in areas across Shropshire. Access to your own vehicle is essential and have flexibility to travel across the county as and when required. The successful candidate will be responsible for ensuring the council's properties remains compliant, safe, and well-maintained, contributing directly to the lives of people across Shropshire. Responsibilities: Review, act on, and monitor service reports and contractor performance. Ensure full compliance with statutory and safety regulations. Provide technical support and compliance advice across a diverse estate. Develop planned maintenance and asset replacement programmes. Lead and contribute to internal and external projects to improve service delivery. Prepare and respond to internal and statutory enquiries including complaints, MP letters, and investigations. Requirements: Degree in Electrical Engineering or a related field, or equivalent, or demonstrable relevant experience. City & Guilds 2391, 2382 or equivalent. Relevant H&S qualification. Minimum of 5 years' experience in compliance management or a similar role. In-depth knowledge of compliance safety regulations and standards. Understanding of building services systems (electrical, HVAC, mechanical). Strong grasp of Health & Safety regulations. Track record of performance management and working with contractors. Experience in setting targets and managing KPIs effectively. Excellent problem-solving and communication skills. Knowledge of BS7671 (IET Wiring Regulations) and other UK building service standards. Experience in a maintenance environment. Proficiency with Microsoft Office 365.
MMP Consultancy is currently sourcing for Voids Surveyor for an initial interim contract with a Public-Sector organisation in Northwest London. Working within social housing to manage Voids duties including Minor and Major works. Holding high standards of quality, time and value for money. Title: Voids Surveyor Salary: 350 per day - Inside IR35 Location: Northwest London Contract: Rolling Contract Duties: Delivery of Voids service, being able to pre inspect properties and create specification of works which is fit for purpose for tenants. Ensure contractor engagement and management in the delivery of works provided. Post inspection of works complete to guarantee a good quality of service. Deliver fit-for-purpose, safe and good quality properties to tenants on behalf of the social housing entity. Prioritise tenants with value for money and efficiency delivery of works. Provide defect-free period of at least 6 months after works. Manage the auditable and compliance information required, ensuring the system is completely updated and all invoices are paid when appropriate. Work with partners to set, coordinate, track and ensure completion of voids with other services to get things done for the customer which meet or exceed customers' expectations. Dealing with unacceptable contractor performance ensuring all issues are remedied. Maintain up to date records and provide monthly statistical and qualitative information to the Voids and Maintenance Manager in respect of service performance indicators and progress against targets and budgets. Attending contractors' monitoring meetings as required to give performance feedback. Ensure records are kept up to date and information circulated to all relevant stakeholders including contractors, Lettings, Property Services, Housing Needs, Neighbourhood Services, Rent Accounting, Adaptations and Regeneration teams. Desirable Qualifications HNC, HND, BTEC HND or higher, in a building discipline, or over 5 years hands on experience of related repairs surveying/ construction from a trade background. Relative experience of building maintenance in a local authority or other registered social landlord. Experience of working to strict deadlines within a busy multi agency setting Experience in the management and administration of domestic building repairs Demonstrable experience of controlling costs expenditure of maintenance works
Oct 06, 2025
Seasonal
MMP Consultancy is currently sourcing for Voids Surveyor for an initial interim contract with a Public-Sector organisation in Northwest London. Working within social housing to manage Voids duties including Minor and Major works. Holding high standards of quality, time and value for money. Title: Voids Surveyor Salary: 350 per day - Inside IR35 Location: Northwest London Contract: Rolling Contract Duties: Delivery of Voids service, being able to pre inspect properties and create specification of works which is fit for purpose for tenants. Ensure contractor engagement and management in the delivery of works provided. Post inspection of works complete to guarantee a good quality of service. Deliver fit-for-purpose, safe and good quality properties to tenants on behalf of the social housing entity. Prioritise tenants with value for money and efficiency delivery of works. Provide defect-free period of at least 6 months after works. Manage the auditable and compliance information required, ensuring the system is completely updated and all invoices are paid when appropriate. Work with partners to set, coordinate, track and ensure completion of voids with other services to get things done for the customer which meet or exceed customers' expectations. Dealing with unacceptable contractor performance ensuring all issues are remedied. Maintain up to date records and provide monthly statistical and qualitative information to the Voids and Maintenance Manager in respect of service performance indicators and progress against targets and budgets. Attending contractors' monitoring meetings as required to give performance feedback. Ensure records are kept up to date and information circulated to all relevant stakeholders including contractors, Lettings, Property Services, Housing Needs, Neighbourhood Services, Rent Accounting, Adaptations and Regeneration teams. Desirable Qualifications HNC, HND, BTEC HND or higher, in a building discipline, or over 5 years hands on experience of related repairs surveying/ construction from a trade background. Relative experience of building maintenance in a local authority or other registered social landlord. Experience of working to strict deadlines within a busy multi agency setting Experience in the management and administration of domestic building repairs Demonstrable experience of controlling costs expenditure of maintenance works
I am currently recruiting for a Carpenter to join a North West London based Social housing contractor on a temp to perm basis paying 21.40 per hour CIS with a van and fuel card supplied. An basic DBS Check will need to be carried out if successful. The successful Carpenter will be required too: Complete carpentry repairs and maintenance within occupied and void properties as well as associated works Be customer focused Have social housing experience Hold a relevant carpentry qualification The Carpenter Pay Rate: 21.40ph (CIS) Hours: 42.5 hours per week (Mon to Fri) The Carpenter will be supplied with: A van Fuel card PDA System
Oct 02, 2025
Seasonal
I am currently recruiting for a Carpenter to join a North West London based Social housing contractor on a temp to perm basis paying 21.40 per hour CIS with a van and fuel card supplied. An basic DBS Check will need to be carried out if successful. The successful Carpenter will be required too: Complete carpentry repairs and maintenance within occupied and void properties as well as associated works Be customer focused Have social housing experience Hold a relevant carpentry qualification The Carpenter Pay Rate: 21.40ph (CIS) Hours: 42.5 hours per week (Mon to Fri) The Carpenter will be supplied with: A van Fuel card PDA System
MMP Consultancy are currently seeking a MRICS or MCIOB Disrepair Surveyor for a housing organisation in North West London. Paying 350 per day (Inside IR35). About the role Title: Disrepair Surveyor Salary: 350 per day (Inside IR35) Location: North London Contract: Rolling Contract (6-12 Months - 3 Months rolling - One week notice) Management of Disrepair cases from inception to completion, creating detailed reports which are usable in court if required. Undertake CPR 35 Reports. Managing a high volume of work across a designated geographic patch. Take full control of the surveying duties, ensuring the completion of works. Autonomy on decisions which are required to ensure quality work. Receives support from Solicitors within the Legal Team with the strategy on how to approach certain cases if court orders are involved. Deliver a high-quality customer-focused repairs and maintenance service to act as essential technical support to the Repairs and Operations Pre and post-condition inspections of works, with a focus on quality and cost, including but not limited to checks on asbestos management, CDM regulations and void specification brief(s). Undertake and monitor proactively the client's responsibilities for all contracts within the posts remit. Provide specialist and professional reports, write specifications, manage disrepair cases, and insurance cases, and undertake estate inspections and quality assurance inspections. Overseer the delegated Revenue and Capital budgets for the Repair and Maintenance and one-off projects. To support the Repairs & Operations Service and across Property Management to reduce compensation costs associated with legal disrepair Essential: MRICS, MCIOB or Expert Witness qualified. Extensive experience in delivering complex/disrepair service for social housing. Understanding of disrepair legislation, Including a sound knowledge of: o The Landlord and Tenant Act 1985 o Defective Premises Act 1972 Detailed Knowledge and understanding of pre and post-inspection processes, building pathology and repairs techniques. Detailed Knowledge of health and safety responsibilities in relation to construction and Construction Design and Management (CDM) If you have any queries please let me know.
Oct 02, 2025
Seasonal
MMP Consultancy are currently seeking a MRICS or MCIOB Disrepair Surveyor for a housing organisation in North West London. Paying 350 per day (Inside IR35). About the role Title: Disrepair Surveyor Salary: 350 per day (Inside IR35) Location: North London Contract: Rolling Contract (6-12 Months - 3 Months rolling - One week notice) Management of Disrepair cases from inception to completion, creating detailed reports which are usable in court if required. Undertake CPR 35 Reports. Managing a high volume of work across a designated geographic patch. Take full control of the surveying duties, ensuring the completion of works. Autonomy on decisions which are required to ensure quality work. Receives support from Solicitors within the Legal Team with the strategy on how to approach certain cases if court orders are involved. Deliver a high-quality customer-focused repairs and maintenance service to act as essential technical support to the Repairs and Operations Pre and post-condition inspections of works, with a focus on quality and cost, including but not limited to checks on asbestos management, CDM regulations and void specification brief(s). Undertake and monitor proactively the client's responsibilities for all contracts within the posts remit. Provide specialist and professional reports, write specifications, manage disrepair cases, and insurance cases, and undertake estate inspections and quality assurance inspections. Overseer the delegated Revenue and Capital budgets for the Repair and Maintenance and one-off projects. To support the Repairs & Operations Service and across Property Management to reduce compensation costs associated with legal disrepair Essential: MRICS, MCIOB or Expert Witness qualified. Extensive experience in delivering complex/disrepair service for social housing. Understanding of disrepair legislation, Including a sound knowledge of: o The Landlord and Tenant Act 1985 o Defective Premises Act 1972 Detailed Knowledge and understanding of pre and post-inspection processes, building pathology and repairs techniques. Detailed Knowledge of health and safety responsibilities in relation to construction and Construction Design and Management (CDM) If you have any queries please let me know.
Job Title: Labourer Location: Hospital Site - East London Contract Type: Temporary (Minimum 1 Month) Pay Rate: 131.60 per day Shift Pattern: Monday to Saturday, 7:00am - 3:30pm (8-hour shift) Saturday: Paid at flat rate Job Overview: We are seeking a reliable and hardworking Labourer to support building and facilities work at a hospital site in East London. This is a temporary position for a minimum of one month, with potential for extension depending on project needs. Key Responsibilities: Assist tradespeople and site supervisors with general labouring duties Maintain cleanliness and safety of the work area Carry out basic manual tasks including lifting, moving materials, and site preparation Use basic hand tools to support maintenance and repair work Follow health and safety procedures at all times Requirements: No DBS required Static work only - no travel between sites Own safety boots or appropriate work shoes required Basic hand tools required Health & Safety induction provided on the first day Free on-site parking available First Day: 4-hour trial period ( no payment if unsuccessful ) Must be punctual, dependable, and able to work as part of a team
Oct 01, 2025
Contractor
Job Title: Labourer Location: Hospital Site - East London Contract Type: Temporary (Minimum 1 Month) Pay Rate: 131.60 per day Shift Pattern: Monday to Saturday, 7:00am - 3:30pm (8-hour shift) Saturday: Paid at flat rate Job Overview: We are seeking a reliable and hardworking Labourer to support building and facilities work at a hospital site in East London. This is a temporary position for a minimum of one month, with potential for extension depending on project needs. Key Responsibilities: Assist tradespeople and site supervisors with general labouring duties Maintain cleanliness and safety of the work area Carry out basic manual tasks including lifting, moving materials, and site preparation Use basic hand tools to support maintenance and repair work Follow health and safety procedures at all times Requirements: No DBS required Static work only - no travel between sites Own safety boots or appropriate work shoes required Basic hand tools required Health & Safety induction provided on the first day Free on-site parking available First Day: 4-hour trial period ( no payment if unsuccessful ) Must be punctual, dependable, and able to work as part of a team
Job Title: Dry Liner Location: Hospital Site - East London Contract Type: Temporary (Minimum 1 Month) Pay Rate: 160.00 per day Shift Pattern: Monday to Saturday, 7:00am - 3:30pm (8-hour shift) Saturday: Paid at flat rate Job Overview: We are seeking a skilled and reliable Dry Liner to carry out internal wall and ceiling installations at a hospital site in East London. This is a temporary role for a minimum of one month, with potential for extension based on project progress. Key Responsibilities: Install plasterboard partitions, ceilings, and wall linings to specification Measure, cut, and fit boards accurately using appropriate tools Work alongside other trades to ensure smooth workflow and site coordination Maintain a clean and safe working environment Follow health and safety procedures at all times Requirements: No DBS required Static work only - no travel between sites Own safety boots or appropriate work shoes required Basic hand tools required Health & Safety induction provided on the first day Free on-site parking available First Day: 4-hour trial period ( no payment if unsuccessful ) Must be punctual, dependable, and able to work independently or as part of a team
Oct 01, 2025
Contractor
Job Title: Dry Liner Location: Hospital Site - East London Contract Type: Temporary (Minimum 1 Month) Pay Rate: 160.00 per day Shift Pattern: Monday to Saturday, 7:00am - 3:30pm (8-hour shift) Saturday: Paid at flat rate Job Overview: We are seeking a skilled and reliable Dry Liner to carry out internal wall and ceiling installations at a hospital site in East London. This is a temporary role for a minimum of one month, with potential for extension based on project progress. Key Responsibilities: Install plasterboard partitions, ceilings, and wall linings to specification Measure, cut, and fit boards accurately using appropriate tools Work alongside other trades to ensure smooth workflow and site coordination Maintain a clean and safe working environment Follow health and safety procedures at all times Requirements: No DBS required Static work only - no travel between sites Own safety boots or appropriate work shoes required Basic hand tools required Health & Safety induction provided on the first day Free on-site parking available First Day: 4-hour trial period ( no payment if unsuccessful ) Must be punctual, dependable, and able to work independently or as part of a team
Job Title: Ceiling Fixer Location: Hospital Site - East London Contract Type: Temporary (Minimum 1 Month) Pay Rate: 160.00 per day Shift Pattern: Monday to Saturday, 7:00am - 3:30pm (8-hour shift) Saturday: Paid at flat rate Job Overview: We are seeking a skilled and reliable Ceiling Fixer to carry out suspended ceiling installations and repairs at a hospital site in East London. This is a temporary role for a minimum of one month, with potential for extension depending on project needs. Key Responsibilities: Install and repair suspended ceilings, grid systems, and ceiling panels Measure, cut, and fit materials accurately using appropriate tools Work alongside other trades to ensure smooth workflow and site coordination Maintain a clean and safe working environment Follow health and safety procedures at all times Requirements: No DBS required Static work only - no travel between sites Own safety boots or appropriate work shoes required Basic hand tools required Health & Safety induction provided on the first day Free on-site parking available First Day: 4-hour trial period ( no payment if unsuccessful ) Must be punctual, dependable, and able to work independently or as part of a team
Oct 01, 2025
Contractor
Job Title: Ceiling Fixer Location: Hospital Site - East London Contract Type: Temporary (Minimum 1 Month) Pay Rate: 160.00 per day Shift Pattern: Monday to Saturday, 7:00am - 3:30pm (8-hour shift) Saturday: Paid at flat rate Job Overview: We are seeking a skilled and reliable Ceiling Fixer to carry out suspended ceiling installations and repairs at a hospital site in East London. This is a temporary role for a minimum of one month, with potential for extension depending on project needs. Key Responsibilities: Install and repair suspended ceilings, grid systems, and ceiling panels Measure, cut, and fit materials accurately using appropriate tools Work alongside other trades to ensure smooth workflow and site coordination Maintain a clean and safe working environment Follow health and safety procedures at all times Requirements: No DBS required Static work only - no travel between sites Own safety boots or appropriate work shoes required Basic hand tools required Health & Safety induction provided on the first day Free on-site parking available First Day: 4-hour trial period ( no payment if unsuccessful ) Must be punctual, dependable, and able to work independently or as part of a team
Job Title: Multi-Skilled Operative Location: Hospital Site - East London Contract Type: Temporary (Minimum 1 Month) Pay Rate: 176.00 per day Shift Pattern: Monday to Saturday, 7:00am - 3:30pm (8-hour shift) Saturday: Paid at flat rate Job Overview: We are seeking a dependable and experienced Multi-Skilled Operative to support building and facilities work at a hospital site in East London. This is a temporary position for a minimum of one month, with potential for extension depending on project requirements. Key Responsibilities: Carry out a range of general maintenance and labouring tasks Assist tradespeople with basic repairs, installations, and site preparation Maintain a clean and safe working environment Operate basic hand tools and equipment as required Follow health and safety procedures at all times Requirements: No DBS required Static work only - no travel between sites Own safety boots or appropriate work shoes required Basic hand tools required Health & Safety induction provided on the first day Free on-site parking available First Day: 4-hour trial period ( no payment if unsuccessful ) Must be punctual, dependable, and able to work independently or as part of a team
Oct 01, 2025
Seasonal
Job Title: Multi-Skilled Operative Location: Hospital Site - East London Contract Type: Temporary (Minimum 1 Month) Pay Rate: 176.00 per day Shift Pattern: Monday to Saturday, 7:00am - 3:30pm (8-hour shift) Saturday: Paid at flat rate Job Overview: We are seeking a dependable and experienced Multi-Skilled Operative to support building and facilities work at a hospital site in East London. This is a temporary position for a minimum of one month, with potential for extension depending on project requirements. Key Responsibilities: Carry out a range of general maintenance and labouring tasks Assist tradespeople with basic repairs, installations, and site preparation Maintain a clean and safe working environment Operate basic hand tools and equipment as required Follow health and safety procedures at all times Requirements: No DBS required Static work only - no travel between sites Own safety boots or appropriate work shoes required Basic hand tools required Health & Safety induction provided on the first day Free on-site parking available First Day: 4-hour trial period ( no payment if unsuccessful ) Must be punctual, dependable, and able to work independently or as part of a team
A great opportunity has arisen for a Damp & Mould Operative based in Notting Hill to join a social housing contractor on temporary ongoing basis paying 20.50per hour. The successful candidate will be available within short notice, have social housing experience and must have a driving license as you will be supplied with a van. Damp and Mould Operative Duties: Following training generally assess and diagnose damp and mould problems Washing and cleaning affected surfaces within residents' homes. Treating damp and mould with specified mould treatments. Carrying our minor repair works. The Successful Damp and Mould Operative will be required to: Ensure works are completed at a high standard within given time frames Carry out works allocated by appointments Have a valid UK Driving Licence
Sep 25, 2025
Seasonal
A great opportunity has arisen for a Damp & Mould Operative based in Notting Hill to join a social housing contractor on temporary ongoing basis paying 20.50per hour. The successful candidate will be available within short notice, have social housing experience and must have a driving license as you will be supplied with a van. Damp and Mould Operative Duties: Following training generally assess and diagnose damp and mould problems Washing and cleaning affected surfaces within residents' homes. Treating damp and mould with specified mould treatments. Carrying our minor repair works. The Successful Damp and Mould Operative will be required to: Ensure works are completed at a high standard within given time frames Carry out works allocated by appointments Have a valid UK Driving Licence
MMP Consultancy are working with a fantastic organisation to recruit Payroll Assistant to join them on a Permanent basis, based in North London. Key Responsibilities: Process/cover monthly payroll Cover the processes of Payroll from start to finish in the absence of the Finance Payroll Manager Ensure payroll timetable is adhered to Process Ad-Hoc/emergency payroll payments where requested Process all petty cash and credit card returns in line with the accounting deadlines Check all receipts supporting Card and Cash transactions and ensure they are complete and for business purposes Maintain filing of all supporting documents Ensure all Petty Cash and Credit Card returns are submitted within the deadlines. If not, chase outstanding information and report on any late returns Post all Petty Cash and Credit Card Journals monthly within the deadline set by the trust Liaise with petty cashiers and staff members regarding Petty Cash and Credit Card queries Download and distribute all Credit Card statements for the group Keep an up to date master list of all credit cards, authorised users and limits Suitable candidate: Planning and organising - being able to prioritise work to meet deadlines Experience of operating controls over petty cash Financial and numeric awareness - having the ability to use and interpret financial information Communication - being able to communicate in a clear and understandable way using appropriately non-technical language Customer Focus - being able to provide timely and accurate information to help manage customer expectations
Sep 23, 2025
Full time
MMP Consultancy are working with a fantastic organisation to recruit Payroll Assistant to join them on a Permanent basis, based in North London. Key Responsibilities: Process/cover monthly payroll Cover the processes of Payroll from start to finish in the absence of the Finance Payroll Manager Ensure payroll timetable is adhered to Process Ad-Hoc/emergency payroll payments where requested Process all petty cash and credit card returns in line with the accounting deadlines Check all receipts supporting Card and Cash transactions and ensure they are complete and for business purposes Maintain filing of all supporting documents Ensure all Petty Cash and Credit Card returns are submitted within the deadlines. If not, chase outstanding information and report on any late returns Post all Petty Cash and Credit Card Journals monthly within the deadline set by the trust Liaise with petty cashiers and staff members regarding Petty Cash and Credit Card queries Download and distribute all Credit Card statements for the group Keep an up to date master list of all credit cards, authorised users and limits Suitable candidate: Planning and organising - being able to prioritise work to meet deadlines Experience of operating controls over petty cash Financial and numeric awareness - having the ability to use and interpret financial information Communication - being able to communicate in a clear and understandable way using appropriately non-technical language Customer Focus - being able to provide timely and accurate information to help manage customer expectations
