Housing Reviews Officer - Local Authority Contract Are you an experienced Housing Reviews Officer with strong statutory homelessness review experience? This is an excellent opportunity for a specialist housing officer with experience in Section 202 reviews, Section 204 appeals, challenges to the suitability of temporary accommodation, and housing allocation review work. Work pattern: 1 day in the Office The Role As Housing Reviews Officer, you will independently review and determine statutory housing decisions in line with legislation, statutory guidance, case law and policy. You will manage complex evidence, assess legal risk and produce clear, balanced and defensible review decisions. You will play a key role in ensuring review decisions are fair, lawful, evidence-based and completed within statutory timescales. What You'll Be Doing Determining Section 202 homelessness reviews, temporary accommodation suitability reviews and discharge of duty decisions. Reviewing housing register, allocations and reasonable preference decisions in line with policy and statutory requirements. Analysing complex case files, legal submissions, medical evidence, safeguarding information and professional reports. Writing clear, legally robust review decision letters, including minded-to letters where required. Identifying legal, financial, operational and reputational risks and escalating complex matters with recommendations. Liaising with Legal Services, solicitors, advocates and Counsel on appeals, legal challenges and defended decisions. Providing technical advice, feedback and guidance to housing officers and managers to improve decision-making. Supporting responses to complaints, Ombudsman enquiries, Member enquiries and MP enquiries where specialist input is needed. About You Minimum 2 years' experience undertaking Section 202 homelessness reviews. Strong working knowledge of Section 204 appeals, homelessness legislation, suitability requirements and relevant case law. Experience producing legally sound, evidence-based and clearly reasoned review decisions. Solid knowledge of Parts VI and VII of the Housing Act 1996, the Homelessness Reduction Act 2017 and the Homelessness Code of Guidance. Experience handling complex homelessness, temporary accommodation or housing allocations casework. Excellent written communication, analytical reasoning and case management skills. Confidence working with sensitive information and vulnerable applicants in a professional, fair and respectful manner. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.
Aug 16, 2026
Contractor
Housing Reviews Officer - Local Authority Contract Are you an experienced Housing Reviews Officer with strong statutory homelessness review experience? This is an excellent opportunity for a specialist housing officer with experience in Section 202 reviews, Section 204 appeals, challenges to the suitability of temporary accommodation, and housing allocation review work. Work pattern: 1 day in the Office The Role As Housing Reviews Officer, you will independently review and determine statutory housing decisions in line with legislation, statutory guidance, case law and policy. You will manage complex evidence, assess legal risk and produce clear, balanced and defensible review decisions. You will play a key role in ensuring review decisions are fair, lawful, evidence-based and completed within statutory timescales. What You'll Be Doing Determining Section 202 homelessness reviews, temporary accommodation suitability reviews and discharge of duty decisions. Reviewing housing register, allocations and reasonable preference decisions in line with policy and statutory requirements. Analysing complex case files, legal submissions, medical evidence, safeguarding information and professional reports. Writing clear, legally robust review decision letters, including minded-to letters where required. Identifying legal, financial, operational and reputational risks and escalating complex matters with recommendations. Liaising with Legal Services, solicitors, advocates and Counsel on appeals, legal challenges and defended decisions. Providing technical advice, feedback and guidance to housing officers and managers to improve decision-making. Supporting responses to complaints, Ombudsman enquiries, Member enquiries and MP enquiries where specialist input is needed. About You Minimum 2 years' experience undertaking Section 202 homelessness reviews. Strong working knowledge of Section 204 appeals, homelessness legislation, suitability requirements and relevant case law. Experience producing legally sound, evidence-based and clearly reasoned review decisions. Solid knowledge of Parts VI and VII of the Housing Act 1996, the Homelessness Reduction Act 2017 and the Homelessness Code of Guidance. Experience handling complex homelessness, temporary accommodation or housing allocations casework. Excellent written communication, analytical reasoning and case management skills. Confidence working with sensitive information and vulnerable applicants in a professional, fair and respectful manner. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.
About the Role Are you an experienced Housing Solutions Officer with strong homelessness prevention knowledge and a passion for helping people secure safe, suitable housing? This is a rewarding opportunity to join a busy local authority housing service, supporting residents at a critical point in their housing journey and making a direct difference to people's lives. What You'll Be Doing Take ownership of homelessness prevention and relief cases, working with households to agree practical steps and achieve positive housing outcomes. Provide clear, confident and accurate housing advice to tenants, homeowners, people asked to leave by family or friends, and those affected by relationship breakdown. Use your expertise to support vulnerable residents and households with complex needs, ensuring every case is handled with professionalism, empathy and urgency. Work closely with partners, agencies and internal teams to identify realistic housing options and prevent homelessness wherever possible. Maintain accurate case records, meet service targets and contribute to a responsive, high-performing housing solutions service. About You We are looking for a confident, resilient and solutions-focused housing professional who can manage complex casework, communicate clearly and deliver excellent customer service in a fast-paced environment. Detailed knowledge of local authority duties under the Housing Act 1996 Part VII, Homelessness Act 2002, Homelessness Reduction Act 2017, Domestic Abuse Act 2021 and the Homelessness Code of Guidance for Local Authorities. Good Understanding of related legislation, including child protection, security of tenure and wider statutory responsibilities relevant to homelessness casework. Sound knowledge of services, benefits and support options available to applicants experiencing housing difficulties. Skills and Experience Strong interpersonal skills, with the ability to listen, negotiate, build trust and manage sensitive conversations professionally. A creative and practical approach to problem solving, with the confidence to interpret complex legislation and case law. Excellent written communication skills, including clear case notes, decision letters and technical correspondence. The ability to manage a varied caseload, prioritise competing demands and work effectively to deadlines and performance targets. Confidence working with partners, chairing meetings and representing the service professionally and constructively. A positive attitude, commitment to continuous development and genuine motivation to improve outcomes for residents. Why Apply? If you are ready to use your homelessness prevention expertise in a role where your decisions and advice can make an immediate impact, this is a fantastic opportunity to join a supportive service and help deliver meaningful outcomes for residents. Apply today with your CV. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.
Aug 15, 2026
Contractor
About the Role Are you an experienced Housing Solutions Officer with strong homelessness prevention knowledge and a passion for helping people secure safe, suitable housing? This is a rewarding opportunity to join a busy local authority housing service, supporting residents at a critical point in their housing journey and making a direct difference to people's lives. What You'll Be Doing Take ownership of homelessness prevention and relief cases, working with households to agree practical steps and achieve positive housing outcomes. Provide clear, confident and accurate housing advice to tenants, homeowners, people asked to leave by family or friends, and those affected by relationship breakdown. Use your expertise to support vulnerable residents and households with complex needs, ensuring every case is handled with professionalism, empathy and urgency. Work closely with partners, agencies and internal teams to identify realistic housing options and prevent homelessness wherever possible. Maintain accurate case records, meet service targets and contribute to a responsive, high-performing housing solutions service. About You We are looking for a confident, resilient and solutions-focused housing professional who can manage complex casework, communicate clearly and deliver excellent customer service in a fast-paced environment. Detailed knowledge of local authority duties under the Housing Act 1996 Part VII, Homelessness Act 2002, Homelessness Reduction Act 2017, Domestic Abuse Act 2021 and the Homelessness Code of Guidance for Local Authorities. Good Understanding of related legislation, including child protection, security of tenure and wider statutory responsibilities relevant to homelessness casework. Sound knowledge of services, benefits and support options available to applicants experiencing housing difficulties. Skills and Experience Strong interpersonal skills, with the ability to listen, negotiate, build trust and manage sensitive conversations professionally. A creative and practical approach to problem solving, with the confidence to interpret complex legislation and case law. Excellent written communication skills, including clear case notes, decision letters and technical correspondence. The ability to manage a varied caseload, prioritise competing demands and work effectively to deadlines and performance targets. Confidence working with partners, chairing meetings and representing the service professionally and constructively. A positive attitude, commitment to continuous development and genuine motivation to improve outcomes for residents. Why Apply? If you are ready to use your homelessness prevention expertise in a role where your decisions and advice can make an immediate impact, this is a fantastic opportunity to join a supportive service and help deliver meaningful outcomes for residents. Apply today with your CV. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.
About the Role Are you an experienced Housing Officer ready to make a visible difference across a busy general needs patch? This is a rewarding interim opportunity to take ownership of approximately 800 properties, build trusted relationships with residents and use your housing management expertise to resolve issues, strengthen communities and improve neighbourhood services. What You'll Be Doing • Build trusted resident relationships: Visit new tenants in their homes, explain tenancy conditions clearly, identify vulnerabilities or additional needs and create positive early engagement. • Be visible in the community: Maintain a strong presence through estate inspections, customer surgeries, home visits and proactive follow-up, helping residents feel listened to and supported. • Resolve complex tenancy issues: Manage a varied caseload including succession, assignment, discretionary rehousing, management transfers, tenancy breaches, illegal occupation and anti-social behaviour. • Drive service improvements: Carry out tenancy audits, PCFRAs/PEEPs and regular estate inspections, identifying opportunities to improve housing standards and working collaboratively with internal teams. • Support residents who need it most: Work closely with vulnerable tenants, make appropriate referrals and help ensure residents receive the right support at the right time. • Use your legal and enforcement expertise: Prepare and serve notices, including Notices Seeking Possession and Notices to Quit; prepare court cases, draft witness statements and represent in legal proceedings where required. Knowledge of the Housing Regulator's consumer standards and Awaab's Law is desirable. About You • Proven experience: At least two years' housing management experience, ideally within a general needs or social housing environment. • Confident communicator: Strong communication, negotiation and problem-solving skills, with the ability to manage sensitive, complex or challenging resident matters professionally. • Strong housing knowledge: A sound Understanding of tenancy management, anti-social behaviour legislation, enforcement processes and safeguarding principles. • Resident-focused mindset: Proactive, resilient and adaptable, with a genuine commitment to equality, diversity and inclusion and achieving positive outcomes for residents. Why Apply? This is a fantastic opportunity to step into a high-impact interim role where your decisions, judgement and resident-focused approach will make a real difference from day one. You'll join a busy housing service where your expertise will be valued, your work will be varied, and your contribution will directly support safer, stronger and better-managed communities. If you are ready to bring your housing management expertise to a role where you can have immediate impact, apply today to be considered. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates.
Aug 15, 2026
Contractor
About the Role Are you an experienced Housing Officer ready to make a visible difference across a busy general needs patch? This is a rewarding interim opportunity to take ownership of approximately 800 properties, build trusted relationships with residents and use your housing management expertise to resolve issues, strengthen communities and improve neighbourhood services. What You'll Be Doing • Build trusted resident relationships: Visit new tenants in their homes, explain tenancy conditions clearly, identify vulnerabilities or additional needs and create positive early engagement. • Be visible in the community: Maintain a strong presence through estate inspections, customer surgeries, home visits and proactive follow-up, helping residents feel listened to and supported. • Resolve complex tenancy issues: Manage a varied caseload including succession, assignment, discretionary rehousing, management transfers, tenancy breaches, illegal occupation and anti-social behaviour. • Drive service improvements: Carry out tenancy audits, PCFRAs/PEEPs and regular estate inspections, identifying opportunities to improve housing standards and working collaboratively with internal teams. • Support residents who need it most: Work closely with vulnerable tenants, make appropriate referrals and help ensure residents receive the right support at the right time. • Use your legal and enforcement expertise: Prepare and serve notices, including Notices Seeking Possession and Notices to Quit; prepare court cases, draft witness statements and represent in legal proceedings where required. Knowledge of the Housing Regulator's consumer standards and Awaab's Law is desirable. About You • Proven experience: At least two years' housing management experience, ideally within a general needs or social housing environment. • Confident communicator: Strong communication, negotiation and problem-solving skills, with the ability to manage sensitive, complex or challenging resident matters professionally. • Strong housing knowledge: A sound Understanding of tenancy management, anti-social behaviour legislation, enforcement processes and safeguarding principles. • Resident-focused mindset: Proactive, resilient and adaptable, with a genuine commitment to equality, diversity and inclusion and achieving positive outcomes for residents. Why Apply? This is a fantastic opportunity to step into a high-impact interim role where your decisions, judgement and resident-focused approach will make a real difference from day one. You'll join a busy housing service where your expertise will be valued, your work will be varied, and your contribution will directly support safer, stronger and better-managed communities. If you are ready to bring your housing management expertise to a role where you can have immediate impact, apply today to be considered. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates.
About the Role This is an excellent opportunity for an experienced Rent Arrears Recovery professional to step into a visible leadership role, where your expertise will directly support income collection, tenancy sustainment and positive outcomes for residents. You will lead a dedicated team of six Rent Arrears Recovery Officers, driving a proactive, professional and customer-focused recovery service for general needs housing. You will bring confidence in rent recovery, court action, Possession Claims Online and presenting cases in court, alongside the leadership skills needed to improve performance, motivate staff and deliver high-quality outcomes. If you are commercially aware, confident in enforcement processes and passionate about balancing income recovery with meaningful resident support, this role offers the chance to make an immediate impact within a busy and respected housing service. What You'll Be Doing Lead, motivate and support a team of Rent Arrears Recovery Officers to deliver a responsive, high-performing income recovery service. Drive effective arrears-reduction activity while ensuring residents receive the right advice, support, and intervention at the earliest opportunity. Provide expert guidance on rent recovery, enforcement action, court preparation and customer-focused income management. Oversee complex arrears cases, ensuring appropriate, timely and legally compliant action is taken in line with policy and statutory guidance. Prepare and present cases at court, including the effective use of Possession Claims Online where required. Champion continuous improvement by identifying ways to strengthen processes, increase collection performance and enhance customer outcomes. Build strong working relationships with internal teams and external partners to support tenancy sustainment, early intervention and income maximisation. Maintain accurate records and ensure that all casework, enforcement activities, and customer contacts are completed to a consistently high standard. About You A strong background in housing rent recovery, income collection and enforcement, ideally within a local authority or social housing environment. Proven experience leading, supervising or supporting rent recovery teams to achieve service targets and improve performance. Confident knowledge of court processes, Possession Claims Online and presenting rent arrears cases in court. A balanced and professional approach, with the ability to combine firm recovery action with empathy, early intervention and tenancy sustainment. Strong communication and relationship-building skills, with the ability to work effectively with colleagues, residents and partner agencies. The ability to remain calm under pressure, manage competing priorities and make sound decisions in a fast-paced service environment. Excellent attention to detail and confidence maintaining accurate records across multiple systems. A minimum of five GCSEs, including English and Maths, or equivalent qualifications. Degree-level education or equivalent relevant experience is desirable. Why Apply? You will be joining a role where your leadership, technical knowledge and judgement will be valued from day one. This is a strong opportunity to influence service delivery, support a capable team and contribute to a housing service that makes a meaningful difference to residents while protecting vital rental income. Apply today to be considered for this rewarding interim opportunity. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates.
Aug 15, 2026
Contractor
About the Role This is an excellent opportunity for an experienced Rent Arrears Recovery professional to step into a visible leadership role, where your expertise will directly support income collection, tenancy sustainment and positive outcomes for residents. You will lead a dedicated team of six Rent Arrears Recovery Officers, driving a proactive, professional and customer-focused recovery service for general needs housing. You will bring confidence in rent recovery, court action, Possession Claims Online and presenting cases in court, alongside the leadership skills needed to improve performance, motivate staff and deliver high-quality outcomes. If you are commercially aware, confident in enforcement processes and passionate about balancing income recovery with meaningful resident support, this role offers the chance to make an immediate impact within a busy and respected housing service. What You'll Be Doing Lead, motivate and support a team of Rent Arrears Recovery Officers to deliver a responsive, high-performing income recovery service. Drive effective arrears-reduction activity while ensuring residents receive the right advice, support, and intervention at the earliest opportunity. Provide expert guidance on rent recovery, enforcement action, court preparation and customer-focused income management. Oversee complex arrears cases, ensuring appropriate, timely and legally compliant action is taken in line with policy and statutory guidance. Prepare and present cases at court, including the effective use of Possession Claims Online where required. Champion continuous improvement by identifying ways to strengthen processes, increase collection performance and enhance customer outcomes. Build strong working relationships with internal teams and external partners to support tenancy sustainment, early intervention and income maximisation. Maintain accurate records and ensure that all casework, enforcement activities, and customer contacts are completed to a consistently high standard. About You A strong background in housing rent recovery, income collection and enforcement, ideally within a local authority or social housing environment. Proven experience leading, supervising or supporting rent recovery teams to achieve service targets and improve performance. Confident knowledge of court processes, Possession Claims Online and presenting rent arrears cases in court. A balanced and professional approach, with the ability to combine firm recovery action with empathy, early intervention and tenancy sustainment. Strong communication and relationship-building skills, with the ability to work effectively with colleagues, residents and partner agencies. The ability to remain calm under pressure, manage competing priorities and make sound decisions in a fast-paced service environment. Excellent attention to detail and confidence maintaining accurate records across multiple systems. A minimum of five GCSEs, including English and Maths, or equivalent qualifications. Degree-level education or equivalent relevant experience is desirable. Why Apply? You will be joining a role where your leadership, technical knowledge and judgement will be valued from day one. This is a strong opportunity to influence service delivery, support a capable team and contribute to a housing service that makes a meaningful difference to residents while protecting vital rental income. Apply today to be considered for this rewarding interim opportunity. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates.
About the Role We are recruiting an experienced Lead Officer Housing ICT to provide specialist support across CX Asset Management on a 4-month contract. This is an excellent opportunity for a housing systems professional with strong knowledge of CX Asset Management, advanced reporting capabilities, and experience supporting integrations and interfaces within a local authority or housing environment. Key Responsibilities Lead on CX Asset Management activity, including datasheets, SAVA energy performance certificates, stock condition data and mobile asset management functionality. Support the management of planned and completed works, planned maintenance and equipment records. Provide system expertise to support asset management processes, housing data quality and service improvement. Develop and maintain reporting outputs using SSRS, SQL and Power BI. Support integrations and interfaces involving Total Mobile Cloud Dialogues API, Azure Storage Explorer and SharePoint EDM. Contribute knowledge of contracts, contractors, forecasting and compliance where required. About You We are looking for a confident and knowledgeable housing ICT specialist who can quickly add value in a fast-paced environment. You will bring strong technical Understanding, excellent problem-solving skills and the ability to work effectively with both ICT and housing service stakeholders. Essential Experience Strong working knowledge of CX Asset Management within a housing or local authority setting. Understanding of Decent Homes requirements. Experience with stock condition data, asset records, planned works and planned maintenance processes. Intermediate to advanced SQL skills, with experience using SSRS for reporting. Power BI experience or a strong Understanding of business intelligence reporting. Knowledge of integrations and interfaces, including Total Mobile Cloud Dialogues API, Azure Storage Explorer and SharePoint EDM. Awareness of contracts and contractor management within housing services. Required Qualifications Relevant qualification or equivalent professional experience in housing systems, ICT, asset management, data management or a related discipline. Evidence of continued professional development in housing technology, reporting, business intelligence or systems administration. Technical training or demonstrable competence in SQL, SSRS, Power BI or comparable reporting tools would be advantageous. Knowledge of local authority housing, asset management standards and Decent Homes requirements is desirable. What You Should Do Next If you are an experienced Housing ICT professional with CX Asset Management expertise and are available for a part-time contract, we would love to hear from you. Diamond Blaque is acting as the employment business for this vacancy. We are committed to
Aug 15, 2026
Contractor
About the Role We are recruiting an experienced Lead Officer Housing ICT to provide specialist support across CX Asset Management on a 4-month contract. This is an excellent opportunity for a housing systems professional with strong knowledge of CX Asset Management, advanced reporting capabilities, and experience supporting integrations and interfaces within a local authority or housing environment. Key Responsibilities Lead on CX Asset Management activity, including datasheets, SAVA energy performance certificates, stock condition data and mobile asset management functionality. Support the management of planned and completed works, planned maintenance and equipment records. Provide system expertise to support asset management processes, housing data quality and service improvement. Develop and maintain reporting outputs using SSRS, SQL and Power BI. Support integrations and interfaces involving Total Mobile Cloud Dialogues API, Azure Storage Explorer and SharePoint EDM. Contribute knowledge of contracts, contractors, forecasting and compliance where required. About You We are looking for a confident and knowledgeable housing ICT specialist who can quickly add value in a fast-paced environment. You will bring strong technical Understanding, excellent problem-solving skills and the ability to work effectively with both ICT and housing service stakeholders. Essential Experience Strong working knowledge of CX Asset Management within a housing or local authority setting. Understanding of Decent Homes requirements. Experience with stock condition data, asset records, planned works and planned maintenance processes. Intermediate to advanced SQL skills, with experience using SSRS for reporting. Power BI experience or a strong Understanding of business intelligence reporting. Knowledge of integrations and interfaces, including Total Mobile Cloud Dialogues API, Azure Storage Explorer and SharePoint EDM. Awareness of contracts and contractor management within housing services. Required Qualifications Relevant qualification or equivalent professional experience in housing systems, ICT, asset management, data management or a related discipline. Evidence of continued professional development in housing technology, reporting, business intelligence or systems administration. Technical training or demonstrable competence in SQL, SSRS, Power BI or comparable reporting tools would be advantageous. Knowledge of local authority housing, asset management standards and Decent Homes requirements is desirable. What You Should Do Next If you are an experienced Housing ICT professional with CX Asset Management expertise and are available for a part-time contract, we would love to hear from you. Diamond Blaque is acting as the employment business for this vacancy. We are committed to
Are you an experienced Assistant Finance Officer, Finance Officer or Debt Recovery Officer with recent local authority experience? We are recruiting two Assistant Finance Officers to join a busy Exchequer Services team, supporting Housing Benefit Overpayment recovery and Adult Social Care debt recovery on a long-term contract. About the Role This role is ideal for candidates with strong experience in local authority finance, council debt recovery, Housing Benefit Overpayment, Adult Social Care finance, or exchequer services. You will manage recovery activity, resolve customer and stakeholder queries, maintain accurate financial records and support compliant, customer-focused debt recovery within a team environment. Key Responsibilities Manage Housing Benefit Overpayment, Adult Social Care debt, or local authority debt-recovery caseloads independently. Provide a proactive, customer-focused exchequer service to council service areas, suppliers and customers. Resolve financial queries, payment disputes, repayment issues and recovery enquiries professionally. Maintain accurate finance records, transaction details, account notes and audit trails in line with council procedures. Liaise with customers, internal teams, partner organisations, the Department for Work and Pensions and enforcement agents. Support customers and end users with finance processes, repayment arrangements, recovery action and account queries. Contribute to financial reporting, debt recovery updates and management information as required. About You The successful candidates will have recent experience in local government, council finance, or public-sector debt recovery, and the confidence to manage sensitive financial matters professionally. You should be organised, customer-focused and able to make accurate recovery decisions in line with legislation, policy and procedure. Essential Experience Minimum of three years' recent local authority, council or public sector experience in Housing Benefit Overpayment recovery or Adult Social Care debt recovery. Proven experience managing a Housing Benefit Overpayment caseload, Adult Social Care debt portfolio, financial assessment debt or care charge recovery work independently. Strong knowledge of Housing Benefit legislation, overpayment recovery regulations, recovery procedures and appropriate debt recovery action. Experience recovering charges linked to financial assessments, care charges, deferred payment agreements or Adult Social Care finance accounts. Experience liaising with customers, appointees, representatives, DWP, enforcement agents, partner organisations and internal council departments. Experience supporting vulnerable customers and handling sensitive financial conversations in a professional, compliant and customer-focused way. Essential Skills Strong Understanding of Housing Benefit Overpayment recovery methods, including PDP, DEA and BTR. Ability to assess customer circumstances, review account information and make accurate policy-led recovery decisions. Excellent customer service, communication, negotiation and stakeholder management skills. Confidence managing challenging conversations, repayment discussions, recovery queries and vulnerable customer cases. Strong organisational skills with the ability to prioritise caseloads, deadlines and competing debt recovery tasks. Good IT skills, including Microsoft Office, housing benefit systems, revenues systems, finance systems or case management systems. Basic DBS clearance is required for this Assistant Finance Officer role. Qualifications A professional qualification is not essential. Candidates studying towards a relevant finance, revenues, benefits or debt recovery qualification would be advantageous. Why Apply? This long-term Assistant Finance Officer contract offers a competitive hourly rate, the opportunity to work with a respected local authority, and the chance to apply your experience in Housing Benefit Overpayment, Adult Social Care debt recovery, and finance in a busy environment. How to Apply If you are an experienced Assistant Finance Officer, Finance Officer, Debt Recovery Officer, Housing Benefit Overpayment Officer or Adult Social Care Debt Recovery Officer with recent local authority experience, apply today with your up-to-date CV. Early applications are encouraged, as suitable candidates may be contacted quickly. Diamond Blaque is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates
Aug 15, 2026
Contractor
Are you an experienced Assistant Finance Officer, Finance Officer or Debt Recovery Officer with recent local authority experience? We are recruiting two Assistant Finance Officers to join a busy Exchequer Services team, supporting Housing Benefit Overpayment recovery and Adult Social Care debt recovery on a long-term contract. About the Role This role is ideal for candidates with strong experience in local authority finance, council debt recovery, Housing Benefit Overpayment, Adult Social Care finance, or exchequer services. You will manage recovery activity, resolve customer and stakeholder queries, maintain accurate financial records and support compliant, customer-focused debt recovery within a team environment. Key Responsibilities Manage Housing Benefit Overpayment, Adult Social Care debt, or local authority debt-recovery caseloads independently. Provide a proactive, customer-focused exchequer service to council service areas, suppliers and customers. Resolve financial queries, payment disputes, repayment issues and recovery enquiries professionally. Maintain accurate finance records, transaction details, account notes and audit trails in line with council procedures. Liaise with customers, internal teams, partner organisations, the Department for Work and Pensions and enforcement agents. Support customers and end users with finance processes, repayment arrangements, recovery action and account queries. Contribute to financial reporting, debt recovery updates and management information as required. About You The successful candidates will have recent experience in local government, council finance, or public-sector debt recovery, and the confidence to manage sensitive financial matters professionally. You should be organised, customer-focused and able to make accurate recovery decisions in line with legislation, policy and procedure. Essential Experience Minimum of three years' recent local authority, council or public sector experience in Housing Benefit Overpayment recovery or Adult Social Care debt recovery. Proven experience managing a Housing Benefit Overpayment caseload, Adult Social Care debt portfolio, financial assessment debt or care charge recovery work independently. Strong knowledge of Housing Benefit legislation, overpayment recovery regulations, recovery procedures and appropriate debt recovery action. Experience recovering charges linked to financial assessments, care charges, deferred payment agreements or Adult Social Care finance accounts. Experience liaising with customers, appointees, representatives, DWP, enforcement agents, partner organisations and internal council departments. Experience supporting vulnerable customers and handling sensitive financial conversations in a professional, compliant and customer-focused way. Essential Skills Strong Understanding of Housing Benefit Overpayment recovery methods, including PDP, DEA and BTR. Ability to assess customer circumstances, review account information and make accurate policy-led recovery decisions. Excellent customer service, communication, negotiation and stakeholder management skills. Confidence managing challenging conversations, repayment discussions, recovery queries and vulnerable customer cases. Strong organisational skills with the ability to prioritise caseloads, deadlines and competing debt recovery tasks. Good IT skills, including Microsoft Office, housing benefit systems, revenues systems, finance systems or case management systems. Basic DBS clearance is required for this Assistant Finance Officer role. Qualifications A professional qualification is not essential. Candidates studying towards a relevant finance, revenues, benefits or debt recovery qualification would be advantageous. Why Apply? This long-term Assistant Finance Officer contract offers a competitive hourly rate, the opportunity to work with a respected local authority, and the chance to apply your experience in Housing Benefit Overpayment, Adult Social Care debt recovery, and finance in a busy environment. How to Apply If you are an experienced Assistant Finance Officer, Finance Officer, Debt Recovery Officer, Housing Benefit Overpayment Officer or Adult Social Care Debt Recovery Officer with recent local authority experience, apply today with your up-to-date CV. Early applications are encouraged, as suitable candidates may be contacted quickly. Diamond Blaque is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates
About the Role Are you an organised HR professional who enjoys working with accurate data, reliable systems and clear HR processes? This HR Coordinator role offers the chance to join a busy HR Operations environment where your attention to detail, systems knowledge and customer-focused approach will make a visible difference across workforce reporting, employee records and day-to-day HR service delivery. Hybrid 3 days in the office and 2 days working from home. Key Responsibilities Maintain accurate employee records, workforce data and HR system information in line with agreed processes and data protection requirements. Check, update and reconcile workforce data, escalating discrepancies where needed. Support HR reporting, statutory returns, equality reporting and management information by preparing accurate data. Coordinate learning and development administration, including training records, bookings, attendance and compliance tracking. Support recruitment, onboarding, organisational change and employee queries, working closely with HR Systems, Payroll and HR colleagues. About You In this varied role, you will help keep HR operations running smoothly by maintaining trusted workforce information, supporting statutory and equality reporting, coordinating learning and development administration, and ensuring managers and employees receive accurate, timely support from the HR team. Essential Requirements Experience working in an HR administrative, workforce information, systems or similar support role. Experience of recruitment, onboarding and employee record administration. Ability to extract data from systems and compile statistics for reports and KPIs. Good database, spreadsheet and analytical skills, including confident use of Microsoft Excel, Word and PowerPoint. Knowledge of HR policies and procedures across the employee lifecycle, including absence, family leave, contracts, discipline, capability and grievance. Knowledge of HRIS and ATS systems. Good written and verbal communication skills with a customer-focused approach. CIPD Level 3 or equivalent qualification. Vehicle owner/driver, willing to travel to other locations when required. Apply Now If you are an experienced HR Coordinator or HR Administrator with strong workforce data, reporting and systems administration skills, this is a great opportunity to bring your HR expertise into a varied hybrid role with an immediate start. Apply today with your CV for prompt consideration. DBHRSolutions is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.
Aug 15, 2026
Contractor
About the Role Are you an organised HR professional who enjoys working with accurate data, reliable systems and clear HR processes? This HR Coordinator role offers the chance to join a busy HR Operations environment where your attention to detail, systems knowledge and customer-focused approach will make a visible difference across workforce reporting, employee records and day-to-day HR service delivery. Hybrid 3 days in the office and 2 days working from home. Key Responsibilities Maintain accurate employee records, workforce data and HR system information in line with agreed processes and data protection requirements. Check, update and reconcile workforce data, escalating discrepancies where needed. Support HR reporting, statutory returns, equality reporting and management information by preparing accurate data. Coordinate learning and development administration, including training records, bookings, attendance and compliance tracking. Support recruitment, onboarding, organisational change and employee queries, working closely with HR Systems, Payroll and HR colleagues. About You In this varied role, you will help keep HR operations running smoothly by maintaining trusted workforce information, supporting statutory and equality reporting, coordinating learning and development administration, and ensuring managers and employees receive accurate, timely support from the HR team. Essential Requirements Experience working in an HR administrative, workforce information, systems or similar support role. Experience of recruitment, onboarding and employee record administration. Ability to extract data from systems and compile statistics for reports and KPIs. Good database, spreadsheet and analytical skills, including confident use of Microsoft Excel, Word and PowerPoint. Knowledge of HR policies and procedures across the employee lifecycle, including absence, family leave, contracts, discipline, capability and grievance. Knowledge of HRIS and ATS systems. Good written and verbal communication skills with a customer-focused approach. CIPD Level 3 or equivalent qualification. Vehicle owner/driver, willing to travel to other locations when required. Apply Now If you are an experienced HR Coordinator or HR Administrator with strong workforce data, reporting and systems administration skills, this is a great opportunity to bring your HR expertise into a varied hybrid role with an immediate start. Apply today with your CV for prompt consideration. DBHRSolutions is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.
About the Role Take the lead in a high-impact revenues role; we are seeking an experienced Revenues Team Manager to drive Council Tax billing, collection and enforcement performance on an initial 12-week contract. This is a strong opportunity to step into a visible leadership role, influence service standards and support effective income collection while working on a flexible hybrid basis. Key Responsibilities Lead Council Tax billing, collection and enforcement services with confidence and accountability. Drive team performance, service quality, compliance and continuous improvement. Maximise income collection through fair, ethical and effective recovery practice. Resolve service issues, identify training needs and strengthen operational controls. Manage HR matters, projects, audits and external revenue contracts. Represent the council professionally at meetings, court hearings and tribunals. About You Experienced Revenues professional with strong Council Tax, billing, collection and enforcement knowledge. Confident leader able to motivate teams, improve performance and deliver results. Strong Understanding of legislation, compliance and public sector best practice. Excellent communicator with sound judgement, problem-solving skills and stakeholder confidence. Committed to fair service delivery, equality, data protection and high-quality public service. Why Apply? This is an excellent chance to make an immediate impact, lead a key local authority service and bring your technical expertise to a role where your decisions will directly improve outcomes. How to Apply If you are a proactive Revenues leader ready to add value from day one, apply today with your latest CV. Diamond Blaque is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates
Aug 13, 2026
Contractor
About the Role Take the lead in a high-impact revenues role; we are seeking an experienced Revenues Team Manager to drive Council Tax billing, collection and enforcement performance on an initial 12-week contract. This is a strong opportunity to step into a visible leadership role, influence service standards and support effective income collection while working on a flexible hybrid basis. Key Responsibilities Lead Council Tax billing, collection and enforcement services with confidence and accountability. Drive team performance, service quality, compliance and continuous improvement. Maximise income collection through fair, ethical and effective recovery practice. Resolve service issues, identify training needs and strengthen operational controls. Manage HR matters, projects, audits and external revenue contracts. Represent the council professionally at meetings, court hearings and tribunals. About You Experienced Revenues professional with strong Council Tax, billing, collection and enforcement knowledge. Confident leader able to motivate teams, improve performance and deliver results. Strong Understanding of legislation, compliance and public sector best practice. Excellent communicator with sound judgement, problem-solving skills and stakeholder confidence. Committed to fair service delivery, equality, data protection and high-quality public service. Why Apply? This is an excellent chance to make an immediate impact, lead a key local authority service and bring your technical expertise to a role where your decisions will directly improve outcomes. How to Apply If you are a proactive Revenues leader ready to add value from day one, apply today with your latest CV. Diamond Blaque is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates
Job Purpose Are you an experienced Technical Manager seeking an interim opportunity to make an immediate impact on high-quality residential developments? This is an excellent opportunity to take ownership of technical design and engineering delivery across multiple schemes, supporting projects from land acquisition through to completion. You will play a key role in ensuring designs are coordinated, compliant, commercially viable and buildable, helping to keep programmes on track and developments moving successfully through planning, procurement, construction and customer handover. What You'll Be Doing Design Management Manage the technical design process for multiple residential developments. Coordinate architects, engineers, surveyors, landscape architects, and specialist consultants. Review and approve technical drawings and specifications. Ensure designs are practical, cost-effective, compliant and buildable. Monitor design programmes to ensure key project milestones are achieved. Planning and Approvals Manage planning conditions and the discharge of relevant requirements. Obtain statutory approvals including Building Regulations, highways, drainage, utilities, and environmental consents. Liaise with local authorities, utility providers, and statutory bodies. Ensure developments comply with current legislation and planning obligations. Project Delivery Provide technical advice and support to pre-construction and construction teams. Attend project and design team meetings. Resolve technical queries raised during construction. Manage design changes while minimising programme and cost impacts. What We're Looking For A proven Technical Manager or senior technical professional with experience gained within a UK residential housebuilder environment. Strong knowledge of residential construction methods and technical design processes. Solid Understanding of UK Building Regulations, planning legislation and statutory approvals, including highways, drainage and utilities. Demonstrated experience managing multidisciplinary design teams and external consultants. Ability to review, interpret, and coordinate architectural and engineering drawings Strong project management, organisational and time management skills, with the ability to keep multiple workstreams moving. Confident communication skills, with the ability to build effective relationships with internal teams, consultants, local authorities, statutory bodies and other stakeholders. Commercial awareness, including experience managing technical budgets and identifying value engineering opportunities. Proven ability to identify and manage technical risks across projects Close attention to detail with a focus on quality assurance and compliance Strong problem-solving and decision-making capabilities Leadership and teamwork skills, with a customer-focused approach Full UK driving licence and willingness to travel to sites as required. Desirable: Degree or equivalent qualification in Civil Engineering, Construction, Architecture or a related discipline. Membership of a professional body (e.g. CIOB, ICE, RICS, CABE) Experience with Section 38, Section 104, Section 278 and utility adoption agreements. If you are an experienced Technical Manager with strong residential development knowledge, technical confidence, and a proactive approach to project delivery, we would like to hear from you. Diamond Blaque is acting as an employment business for this vacancy. We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates.
Jul 23, 2026
Contractor
Job Purpose Are you an experienced Technical Manager seeking an interim opportunity to make an immediate impact on high-quality residential developments? This is an excellent opportunity to take ownership of technical design and engineering delivery across multiple schemes, supporting projects from land acquisition through to completion. You will play a key role in ensuring designs are coordinated, compliant, commercially viable and buildable, helping to keep programmes on track and developments moving successfully through planning, procurement, construction and customer handover. What You'll Be Doing Design Management Manage the technical design process for multiple residential developments. Coordinate architects, engineers, surveyors, landscape architects, and specialist consultants. Review and approve technical drawings and specifications. Ensure designs are practical, cost-effective, compliant and buildable. Monitor design programmes to ensure key project milestones are achieved. Planning and Approvals Manage planning conditions and the discharge of relevant requirements. Obtain statutory approvals including Building Regulations, highways, drainage, utilities, and environmental consents. Liaise with local authorities, utility providers, and statutory bodies. Ensure developments comply with current legislation and planning obligations. Project Delivery Provide technical advice and support to pre-construction and construction teams. Attend project and design team meetings. Resolve technical queries raised during construction. Manage design changes while minimising programme and cost impacts. What We're Looking For A proven Technical Manager or senior technical professional with experience gained within a UK residential housebuilder environment. Strong knowledge of residential construction methods and technical design processes. Solid Understanding of UK Building Regulations, planning legislation and statutory approvals, including highways, drainage and utilities. Demonstrated experience managing multidisciplinary design teams and external consultants. Ability to review, interpret, and coordinate architectural and engineering drawings Strong project management, organisational and time management skills, with the ability to keep multiple workstreams moving. Confident communication skills, with the ability to build effective relationships with internal teams, consultants, local authorities, statutory bodies and other stakeholders. Commercial awareness, including experience managing technical budgets and identifying value engineering opportunities. Proven ability to identify and manage technical risks across projects Close attention to detail with a focus on quality assurance and compliance Strong problem-solving and decision-making capabilities Leadership and teamwork skills, with a customer-focused approach Full UK driving licence and willingness to travel to sites as required. Desirable: Degree or equivalent qualification in Civil Engineering, Construction, Architecture or a related discipline. Membership of a professional body (e.g. CIOB, ICE, RICS, CABE) Experience with Section 38, Section 104, Section 278 and utility adoption agreements. If you are an experienced Technical Manager with strong residential development knowledge, technical confidence, and a proactive approach to project delivery, we would like to hear from you. Diamond Blaque is acting as an employment business for this vacancy. We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates.
Description Our local government clients are recruiting an HR Project Manager (Quality Improvement Service). We are seeking a dynamic and detail-oriented Project Manager, ideally with experience in HR and change management, to support the delivery of the Families First in Social Care reforms. This role requires excellent organisational skills and the ability to align project outcomes with Corporate HR processes. This role will work closely with the workforce planning and restructuring processes needed to deliver the Families First Programme. Your Key Responsibilities will include: Project Management: Lead end-to-end delivery of strategic projects across departments, ensuring timelines, budgets, and quality standards are met. HR Collaboration: Partner with Corporate HR to support Families First Programme-related activity, including workforce planning, staff engagement, and change management. Stakeholder Engagement: Build strong relationships with internal stakeholders. Continuous Improvement: Identify opportunities for process improvement and innovation. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. CIPD qualified or equivalent knowledge, skills and experience. Project Management qualification or equivalent experience in applying project management disciplines. Advanced Microsoft Office, Word, Excel, Outlook, Social Media, and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Experience in project management tools (e.g., MS Project, Trello). Proven analytical, problem-solving, and decision-making skills. Knowledge and understanding of HR principles, policies, and practices. Experience managing medium to large-scale projects, ideally within the public sector or HR-related environments. Experience in planning and executing projects of varying size and complexity. Demonstrate the ability to develop project plans for the delivery of defined project outcomes with agreed timescales. Experience carrying out research in HR related areas and identifying appropriate and accessible sources of quantitative and qualitative data or information to meet the research needs. Able to interpret data and provide clear rationale and/or business explanations. Excellent written and oral communication skills. Knowledge of the HR function, including research, project management, and support for HR initiatives related to service delivery. Monitor progress against project plans for all projects assigned to the post holder, and, where required, take remedial action to ensure project milestones are achieved. Have a solution-focused approach to HR service provision with high-quality outcomes. Hybrid with at least 3 days in the office. Essential Compliance Requirements 3 Years References Standard DBS level is required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
Oct 02, 2025
Contractor
Description Our local government clients are recruiting an HR Project Manager (Quality Improvement Service). We are seeking a dynamic and detail-oriented Project Manager, ideally with experience in HR and change management, to support the delivery of the Families First in Social Care reforms. This role requires excellent organisational skills and the ability to align project outcomes with Corporate HR processes. This role will work closely with the workforce planning and restructuring processes needed to deliver the Families First Programme. Your Key Responsibilities will include: Project Management: Lead end-to-end delivery of strategic projects across departments, ensuring timelines, budgets, and quality standards are met. HR Collaboration: Partner with Corporate HR to support Families First Programme-related activity, including workforce planning, staff engagement, and change management. Stakeholder Engagement: Build strong relationships with internal stakeholders. Continuous Improvement: Identify opportunities for process improvement and innovation. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. CIPD qualified or equivalent knowledge, skills and experience. Project Management qualification or equivalent experience in applying project management disciplines. Advanced Microsoft Office, Word, Excel, Outlook, Social Media, and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Experience in project management tools (e.g., MS Project, Trello). Proven analytical, problem-solving, and decision-making skills. Knowledge and understanding of HR principles, policies, and practices. Experience managing medium to large-scale projects, ideally within the public sector or HR-related environments. Experience in planning and executing projects of varying size and complexity. Demonstrate the ability to develop project plans for the delivery of defined project outcomes with agreed timescales. Experience carrying out research in HR related areas and identifying appropriate and accessible sources of quantitative and qualitative data or information to meet the research needs. Able to interpret data and provide clear rationale and/or business explanations. Excellent written and oral communication skills. Knowledge of the HR function, including research, project management, and support for HR initiatives related to service delivery. Monitor progress against project plans for all projects assigned to the post holder, and, where required, take remedial action to ensure project milestones are achieved. Have a solution-focused approach to HR service provision with high-quality outcomes. Hybrid with at least 3 days in the office. Essential Compliance Requirements 3 Years References Standard DBS level is required A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
