Chartwells Independent

A leading catering service provider in Greater London is seeking a full-time Cleaning Supervisor to oversee cleaning operations for government services. The ideal candidate will have experience supervising teams, strong communication skills, and a focus on delivering excellent customer service. Responsibilities include supervising deliveries, creating rotas, and ensuring hygiene standards. This role also requires applicants to be British citizens with a security clearance. Competitive pay and a comprehensive benefits package are offered.

Head of Operations - Energy (Offshore) ESS - Part of Compass Group UK & Ireland Location: Westhill, Aberdeenshire (Office-based with travel including offshore) Salary: Competitive + Excellent Company Benefits About Us ESS, part of Compass Group, is a market-leading provider of catering, hospitality, and support services to the Energy sector. We deliver safe, high-quality, and innovative operational solutions to offshore and onshore clients predominantly across the UK and Netherlands. As we continue to strengthen our operational delivery and client partnerships, we are recruiting a Head of Operations - Energy (Offshore) to join our leadership team. The Role The role is responsible for providing strategic and operational leadership to deliver business objectives, drive sustainable growth, and ensure safe, compliant, and efficient operations. The postholder sets the long term vision, translates strategy into actionable plans, and leads performance through effective governance, financial control, and data driven decision making. The role oversees contract delivery across the full lifecycle, including mobilisation and demobilisation, workforce planning, subcontractor management, and client relationship management. The postholder ensures compliance with all regulatory, licensing, health, safety, environmental, and company requirements. A key focus of the role is on developing high performing teams through strong leadership, coaching, and engagement, while identifying market opportunities to expand service lines, increase self delivery capability, and support the development of commercially sound bids and proposals. This is a high impact leadership role, suited to an operational expert who thrives in a fast paced environment with complex stakeholder demands. Requirements Essential Experience & Skills Proven senior leadership experience managing large teams and complex, multi site operations. Strong strategic planning and operational management capability, with a track record of delivering business objectives and results. Excellent communication, presentation, and stakeholder management skills, with the ability to build trusted relationships at all levels. Demonstrated ability to lead change, drive innovation, and deliver continuous improvement initiatives. Strong commercial and financial acumen, including management of substantial budgets in price sensitive markets. In depth understanding of relevant regulatory, compliance, and governance requirements. Proven ability to lead, motivate, and develop diverse, high performing teams aligned to organisational goals. Strong client and customer focus, with a demonstrable record of delivering high levels of satisfaction. Experience delivering catering and facilities management contracts within the Energy and Infrastructure sectors (land based environments). Flexibility and adaptability to respond effectively to changing business priorities, with the ability to transfer skills across service lines. Full, valid driving licence. Desirable Experience & Skills Level 6 Qualification in Management & Leadership. Understanding of Energy sector, including offshore. Holds, or is willing to obtain, required offshore certifications: OEUK Medical and Food Handlers Medical (including shoulder measurements), BOSIET/FOET, and MIST. Due to offshore safety requirements, this role is subject to OEUK Safe Weight Limit guidelines, effective from 1 November 2026. What We Offer Competitive salary Company benefits and pension Opportunities for progression within Compass Group A supportive, collaborative working environment How to Apply If you're an experienced operational leader looking for a challenging and rewarding next step within a global organisation, we would love to hear from you. Please submit your CV and a cover note outlining your suitability for the role.

We're currently recruiting a dedicated Cleaning Supervisor to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 37.5 hours per week. As a Cleaning Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cleaning Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com R/WJ Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Overview Job Title: Cleaning Supervisor - Willing to be DV Cleared Days: Monday - Friday with occasional weekends Hours: day time Due to this role being in a high security environment, all applicants must be a British citizen and have been in the UK for 10 years or longer, and must not of left the UK for more than 2 months at any one time in the last 3 years. We're currently recruiting full time Cleaning Supervisor to join our cleaning and facilities teams for Government Services contracted to 37.5 hours per week. As one of our dedicated Cleaning team, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. If you're a committed Cleaning Supervisor looking for a role you'll shine in, we've got the position for you. We are looking for cleaners that are DV Cleared or who will pass a DV clearance check Please see link below to review the guidance pack: Responsibilities Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Ideal candidate Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive-because diversity is our strength! We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families

A leading catering service provider is seeking a dedicated Cleaning Supervisor in the United Kingdom. The Cleaning Supervisor will ensure the smooth operation of a team, supervise deliveries, and maintain high standards of hygiene and customer service. Ideal candidates will have previous supervisory experience and possess strong communication skills. The role is full-time, requiring 37.5 hours a week, with shifts spread over 5 out of 7 days. Competitive remuneration and opportunities for career progression are provided.

We're recruiting an experienced Retail Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Defence on a full time basis, contracted to 40 hours per week. As a Retail Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Our key responsibilities will include: Supervising teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in unit operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new service concepts to drive sales Liaising between customers and our internal teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Retail Manager will: Be passionate about great tasting food and exceptional customer service Have a minimum of two years of management experience within a similiar sector or industry Have experience

A leading catering services provider in the UK seeks a Head of Operations for Energy (Onshore & Infrastructure). The ideal candidate will provide strategic leadership to deliver business objectives and ensure compliance with regulations. This role involves overseeing operations, developing high-performing teams, and driving innovation. Competitive salary and excellent benefits are offered, along with opportunities for progression within the organization.

Head of Operations - Energy (Onshore & Infrastructure) ESS - Part of Compass Group UK & Ireland Location: Westhill, Aberdeenshire (Office-based with travel) Salary: Competitive + Excellent Company Benefits About Us ESS, part of Compass Group, is a market-leading provider of catering, hospitality, and support services to the Energy sector. We deliver safe, high-quality, and innovative operational solutions to Energy and Infrastructure clients across the UK. As we continue to strengthen our operational delivery and client partnerships, we are recruiting a Head of Operations - Energy (Onshore & Infrastructure) to join our leadership team. The Role The role is responsible for providing strategic and operational leadership to deliver business objectives, drive sustainable growth, and ensure safe, compliant, and efficient operations. The postholder sets the long-term vision, translates strategy into actionable plans, and leads performance through effective governance, financial control, and data-driven decision-making. The role oversees contract delivery across the full lifecycle, including mobilisation and demobilisation, workforce planning, subcontractor management, and client relationship management. The postholder ensures compliance with all regulatory, licensing, health, safety, environmental, and company requirements. The role focuses on developing high-performing teams through strong leadership, coaching, and engagement, while identifying market opportunities to expand service lines, increase self-delivery capability, and support the development of commercially sound bids and proposals. Requirements Essential Experience & Skills Proven senior leadership experience managing large teams and complex, multi-site operations. Strong strategic planning and operational management capability, with a track record of delivering business objectives and results. Excellent communication, presentation, and stakeholder management skills, with the ability to build trusted relationships at all levels. Demonstrated ability to lead change, drive innovation, and deliver continuous improvement initiatives. Strong commercial and financial acumen, including management of substantial budgets in price-sensitive markets. In-depth understanding of relevant regulatory, compliance, and governance requirements. Technical understanding of delivering Hard Services in line with SFG20 standards. Proven ability to lead, motivate, and develop diverse, high-performing teams aligned to organisational goals. Strong client and customer focus, with a demonstrable record of delivering high levels of satisfaction. Experience delivering catering and facilities management contracts within the Energy and Infrastructure sectors (land-based environments). Flexibility and adaptability to respond effectively to changing business priorities, with the ability to transfer skills across service lines. Full, valid driving licence. Desirable Experience & Skills Level 6 Qualification in Management & Leadership. What We Offer Competitive salary Company benefits and pension Opportunities for progression within Compass Group A supportive, collaborative working environment How to Apply If you're an experienced operational leader looking for a challenging and rewarding next step within a global organisation, we would love to hear from you. Please submit your CV and a cover note outlining your suitability for the role.

A leading catering service provider in the UK is seeking a part-time Cleaning Supervisor to join their team. You will be responsible for preparing high-quality food, creating attractive displays, and ensuring excellent customer service. Ideal candidates should demonstrate teamwork, a proactive attitude, and a commitment to hygiene and safety standards. This role offers 20 hours of work per week with opportunities for growth within a supportive environment.

A healthcare service provider is seeking a part-time Security Officer in Knowsley, England. The role involves ensuring the safety of customers and staff while providing exceptional service. Candidates should possess a valid SIA license and have excellent communication skills. The position offers shifts designed to accommodate work-life balance and opportunities for career growth. Benefits include health checks, mental health support, and a comprehensive pension scheme.

We're currently recruiting a motivated Security Officer to help us ensure continual safety for Healthcare on a part time basis, contracted to 30 hours per week. As a Security Officer, you will use your skills to ensure the safety of our customers, staff and buildings whilst providing excellent customer service. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go above and beyond. Benefits Aviva Digicare - Free annual healthcare check Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges Perks at Work - Access to exclusive benefits and wellbeing resources Career training & development opportunities - Including Apprenticeships and Career Pathways Earn up to £500 when you refer a friend Comprehensive pension scheme and life assurance Shift Patterns Variable shifts Responsibilities Being an enthusiastic team player and excellent communicator Control the comings and goings of the buildings and surrounding proximity Delivering a safe and effective security operation Ensuring the safety of the premises Helping the public with general queries Representing Healthcare and maintaining a positive brand image Qualifications Either hold a valid SIA license or be eligible to hold one Be a brilliant communicator and easily build relationships Have determination and resilience Have previous experience in delivering fantastic customer service Look smart and professional Take individual initiative and be an excellent team player Possess the ability to work under pressure Have an eye for detail Understand relevant health & safety, criminal laws and operations Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com R/STC Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

A leading catering company is seeking a Bid Manager to join their Business Development Team. The role supports the production of engaging bids and proposals, requiring strong writing and organizational skills. Candidates should have at least two years of experience in sales or bids within the contract catering or hospitality sectors. The position offers a hybrid working model with a competitive salary and a range of personal development benefits.

A dynamic hospitality group in London is seeking a Head of Pastry to lead the pastry kitchen, develop creative menus, and ensure high-quality food preparation. This role requires a confident pastry chef with experience in restaurants, hotels, or event venues, strong organizational skills, and a passion for hospitality. The ideal candidate will manage ordering, stock, and kitchen administration while leading a talented team. The position offers a competitive salary and various personal and professional benefits, promoting a positive work environment.

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food, drink and service, want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Head of Pastry to join our team in London. Location: London, SE12AF Salary: £45,000 to £48,000 per annum Working Pattern: 40 hours per week, Monday - Friday 7am to 3:30pm + 1 or 2 evenings until 8pm About the role: You will be responsible for the pastry kitchen and the development and delivery of every pastry dish across the site. That means plated desserts, event menus, high volume prep and quiet moments of joy. You will lead a great team and work closely with our Head Chef and Executive Chef to bring consistency, pace and energy to the pastry kitchen. Key Responsibilities: To develop and plan menus that are in line with client and customer needs To produce food in a timely fashion to ensure smooth service to the customers Work effectively with all colleagues at the relevant site to ensure excellent customer service Making outstanding quality food that is 'picture perfect' every time Pride yourself on food quality and hygiene standard Supporting and developing a talented team of pastry chefs Managing ordering, stock, planning and kitchen admin Bringing ideas and creativity to new menus and guest experiences What we are looking for: A confident pastry chef with experience in restaurants, hotels or event venues A team leader who can bring people together and set high standards A creative approach that respects the classics and champions seasonality Strong organisational skills and a steady presence in busy services Someone who genuinely cares about hospitality and wants to make people feel looked after What'sin it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a General Manager to join out team inLondon. Location: London, W1J 7BQ Salary: £45,000 per annum Working Pattern: 5 over 7 days, 40 hours per week Key responsibilities Managing turnovers of £500-1million Managing a small team of 2 Holding regular feedback sessions with customers and clients to ensure we are exceeding their food service expectations Full of innovation and creativity to develop the food offering Lead, develop and manage the team staff members, ensuring you and staff members are up to date with COSHH and Food hygiene training and any other relevant trainings Develop and sustain strong working relationships with the relevant clients at the individual business Ensure the site achieves the financial targets agreed with the client in line with the budget What'sin it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Family friendly support A holiday purchase scheme Regular social events and communication with our leaders Volunteering days Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Company of Cooks officially formed part of CH&CO Catering Group Ltd in 2020. AHonest Approach, A Passionate Team, Quietly Confident

We are CH&CO, proud to take a thoughtful, mindful approach to the food experiences we source, prepare, and present. We are looking for a Strategic Partner to join our team. About the role: The Strategic Partner is responsible for the retention and growth of key client relationships, known as Strategic Alliance Group (SAG) accounts, ensuring customer satisfaction and maximising contract retention in CH&CO - (Vacherin, G&G, Company of Cooks) Your accounts will represent approximately 80% of the sector PBIT and will be a maximum of 35 accounts. Reporting the Director for Strategic Account for CH&CO the role entails developing and executing strategies to retain high-value contracts, negotiating profitable renewal terms, and collaborating with internal teams to meet client needs. It is crucial in this position that you can build and maintain relationships with several stakeholders including: strategic director, multiple clients, our operations teams across the brands and SME's in the business such as culinary. Location: Flexible within the UK but requires good access to London Salary: £60,000 - £65,000 per annum + amazing benefits Working Pattern: Monday - Friday, 40 hours/week Key Responsibilities 1. Retention Strategy Develop sector-specific plans with commercial and financial objectives using SAG processes (WITY). Engage with clients proactively to ensure needs are met, and CH&CO - (Vacherin, G&G, Company of Cooks) continue to deliver value. Monitor retention pipelines, collaborating with Regional and Site Managers to prioritise contracts at risk. 2. Relationship Management Act as the independent point of contact for SAG clients, ensuring that their needs are understood and met. Conduct regular client reviews to maintain strong, long lasting relationships. Collaborate with operations and sales teams to drive new business initiatives and innovation, using the Termly Business Review as a vehicle to engage. Manage contract renewals and pre empt contract extensions through strategic interventions. 3. Re tender Process for SAG Accounts Lead the re tender process for major accounts, ensuring the crafting of winning strategies and coordination with operations teams. Oversee the bid management process and ensure the proposal meets the client's Critical Business Issues (CBIs) and WITYs (What's Important To You). Direct the presentation team and all related activity for a successful re tender outcome. 4. Analysis & Reporting Collect and analyse client feedback, from third party organisations and WITY conversations, identifying areas for improvement in services and processes. Track retention activities and assess their effectiveness, using CRM data for reporting. Implement targeted strategies for at risk clients based on early warning signs identified through data analysis. 5. Sales & Growth Opportunities Maintain and update CRM systems regularly for all accounts, including non SAG. Identify and pursue organic growth opportunities, collaborating with operations and sales teams to drive new business. Identify potential for cross sell through additional services i.e. Vending through Amplifi. 6. Master of Sales Funnel Use WAMS tools to support retention efforts. Coach the operations team in using WAMS effectively Competencies & Skills Customer-Centric Mindset: A commitment to understanding client needs and delivering win win solutions. Commercial Acumen: Strong financial understanding and ability to negotiate contracts that ensure profitability. Relationship Building: Ability to build and maintain relationships with internal and external stakeholders. Resilience: Capable of handling setbacks and remaining focused on goals. Negotiation & Problem Solving: Experienced negotiator with the ability to resolve conflicts and develop solutions. Time Management & Organisation: Ability to prioritise tasks effectively in a fast paced environment. Communication: Excellent verbal and written communication skills in English. Qualifications & Experience University degree in Marketing, Business Administration, Economics, or related fields is preferred Minimum of 3 years of experience in operations, preferably in Hospitality, Food Catering, or Retail sectors. Proficiency in CRM software and Microsoft Office Suite. Person Specification Essential: Flexibility Customer Focus Resilience Goal Achievement Problem Solving Conflict Management Planning & Organisation Interpersonal Skills Influencing Others Desirable: Developing Others Continuous Learning

A leading food service management company is seeking a Strategic Partner to enhance client relationships and maximize contract retention in the UK. The ideal candidate will have over three years' experience in operations within Hospitality or Food Catering, possess a degree in a related field, and excel in negotiation, relationship building, and communication skills. The role offers a competitive salary of £60,000 - £65,000 annually, along with exceptional benefits and opportunities for growth.

A catering company is seeking a General Manager to oversee operations in London. This role involves managing a team and financial targets while ensuring high standards of food service. Ideal candidates will have a strong background in team leadership, creativity in food offerings, and expertise in food hygiene. A range of employee benefits, including personal development opportunities and well-being support, is offered.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 20 hours per week. As a Cleaning Supervisor, you will contribute to a passionate and friendly team working in a fast paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Please note: This role is contracted to 49.2 weeks per year Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Creating attractive food and counter displays Representing Defence and maintaining a positive brand image Handling cash and operating the cash register Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cleaning Supervisor will: Have an enthusiastic can do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliability Have a safety first mind set Have experience within a similar catering related role, but this isn't essential. Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com BU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Head of Portering & Logistics Services - Healthcare Mobile / National Competitive Salary + Benefits Are you ready to shape the future of portering and logistics across a dynamic, growing organisation? Do you thrive on driving innovation, building capability, and elevating service excellence? If so-Compass is looking for you. We're seeking an inspirational Head of Portering & Logistics Services to lead our transformation journey across the UK. This is a high impact role at the heart of our Centre of Excellence-perfect for someone who wants to push boundaries, modernise traditional services, and empower teams to deliver outstanding, sustainable performance. If you're motivated by the chance to influence national strategy, champion digital innovation, and work with exceptional people, we'd love to meet you. What You'll Lead & Deliver Strategic Leadership & Growth You'll set the direction for portering and logistics services across Compass One, creating innovative policies, shaping transformation projects, and guiding operational teams to deliver consistent, high performing services nationwide. Working closely with our growth teams, you'll help design cutting edge, scalable solutions for the future. Innovation, Technology & Standardisation You'll bring fresh thinking, modern digital tools, and new technologies to the forefront-developing standardised service playbooks and showcasing best in class solutions to clients and stakeholders. Quality, Risk & Compliance As our subject matter expert, you'll uphold the highest standards of safety, sustainability, and regulatory excellence. You'll support sector audits, strengthen controls, and help ensure every service reflects the quality Compass One is known for. ESG & Sustainability You'll embed environmentally responsible practices into every corner of the operation-championing greener workflows and supporting wider organisational ESG goals. Your expertise will help shape more sustainable portering and logistics for the future. Client & Stakeholder Engagement As a trusted expert, you'll work closely with clients, partners, and internal teams-ensuring services exceed expectations and adding value through insight, innovation, and strong professional relationships. You'll also bring your expertise to bids and tenders, shaping impactful service solutions. People & Capability Development You'll help our people grow-coaching, mentoring, and building capability across multiple teams. You'll foster a culture built on safety, inclusion, and continual improvement, ensuring our teams are confident, skilled, and ready for what's next. What You Bring Significant experience leading portering, logistics, or facilities services-ideally within healthcare or a similarly complex environment Strong communication and stakeholder influencing skills Confidence presenting to clients and cross functional teams Experience shaping solutions alongside innovation and growth teams A passion for digital tools, data insight, and modern logistics methods Expert knowledge of safety, manual handling, infection control, and operational standards Analytical strength and a problem solving mindset Full driving licence and the willingness to travel regularly between sites Qualifications A recognised qualification in Facilities Management or related discipline (IWFM, IOSH, CIWM, CPC) Health & Safety qualifications are a strong advantage Who You'll Work With You'll collaborate with: Compass One colleagues across the UK Sales & retention teams Clients and third party suppliers Managing Directors, Operational Directors & Contract Managers Subject matter experts within our Support Services teams Why Join Compass One? This is your chance to be the national expert, drive change at scale, and shape the future of portering and logistics services across one of the UK's most respected service organisations. You'll have the autonomy to innovate, the platform to influence, and the support to deliver real, lasting impact. Ready to drive transformation and lead with purpose? Apply now and help us deliver the future of portering & logistics. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com/0302 SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!