Smile Digital

4 job(s) at Smile Digital

Smile Digital
May 16, 2026
Full time
ECommerce Senior Product Owner / Product Manager - Remote (Must be UK based) - 60k- 85k We are partnered with a growing ecommerce and digital experience agency looking to hire a Senior Product Owner / Product Manager to lead complex digital commerce and transformation programmes for ambitious retail and consumer brands. This is a senior, client facing role suited to someone who thrives in agency environments and enjoys shaping products from discovery through to delivery. You will work closely with clients, strategists, UX, technical leads and engineering teams to define digital product direction, lead workshops, map capabilities, and drive successful delivery across ecommerce and customer experience platforms. We are looking for someone with true Product Ownership capability, someone comfortable leading conversations, influencing stakeholders, shaping roadmaps and operating commercially within fast-moving digital environments. Your role will involve: Leading product discovery, visioning and strategic workshops with clients and stakeholders Defining product roadmaps, capabilities, MVPs and future-state customer journeys Translating business goals into clear product direction and prioritised delivery plans Working closely with technical leads, architects and engineering teams to shape scalable solutions Owning and managing product backlogs, epics, user stories and acceptance criteria Facilitating stakeholder alignment across commercial, operational, UX and technology teams Supporting ecommerce transformation, replatforming and optimisation initiatives Driving Agile delivery across multiple concurrent client engagements Acting as a trusted advisor to clients throughout the product lifecycle Balancing customer experience, commercial priorities and technical feasibility We need you to have: Strong experience operating as a Senior Product Owner, Product Manager or Digital Product Lead Proven agency experience is essential Strong ecommerce background across modern digital commerce environments Experience leading discovery sessions, capability mapping and customer journey workshops Comfortable engaging senior stakeholders and leading complex conversations Strong understanding of Agile product delivery and cross-functional team collaboration Ability to bridge the gap between business needs and technical delivery Experience working closely with developers, architects and UX/design teams Commercial mindset with the ability to align product decisions to business value Preferred Platform Experience Experience across one or more of the following is highly desirable: Shopify Magento / Adobe Commerce BigCommerce Salesforce Commerce Cloud Composable / headless commerce environments This position offers: Opportunity to work with exciting ecommerce and consumer brands Strategic, high-impact product work rather than purely delivery-focused projects Collaborative agency environment with strong growth plans Exposure to modern commerce, CX and digital transformation programmes Ability to influence product thinking and shape client outcomes from day one This role would suit someone who combines strong product thinking, ecommerce expertise and consultancy-style stakeholder leadership, and who enjoys operating in fast-paced digital environments where they can genuinely shape outcomes. Apply now for immediate consideration!
Smile Digital
May 15, 2026
Full time
Business Development Manager / Sales Manager- London, South East & Midlands territory. Fire & Security Systems Our client is a well-established and growing fire and security solutions provider delivering installation, service, maintenance and compliance-led support to commercial, multi-site and national customers across the UK. Due to continued growth, they are now looking to appoint a commercially driven Business Development Manager / Sales Manager to focus on new business acquisition across London, the South East and up to the Midlands. This is a true hunter role for a sales professional who knows how to prospect, qualify, build pipeline, influence stakeholders and close profitable fire and security contracts. Most client meetings are conducted virtually, so travel is limited, although occasional face-to-face meetings, site visits and key client presentations will be required across the region. The Role As Business Development Manager / Sales Manager, you will be responsible for identifying, developing and converting new business opportunities across commercial, multi-site and facilities-led environments. This is not a passive account management role. The successful candidate will be expected to self generate opportunities, target new logos, build relationships with key decision makers and drive revenue growth through a disciplined, consultative and results led sales approach. You will sell a broad fire and security proposition, including installation, service, maintenance and compliance solutions. Core Solutions You will be promoting a full range of fire and security services, including: Fire detection and alarm systems, CCTV and video surveillance solutions, Access control systems, Intruder alarms, Planned preventative maintenance contracts, Reactive maintenance and repairs, Compliance led service agreements, Multi-site fire and security support, National account service delivery Key Responsibilities Generate new business opportunities through outbound prospecting, warm leads, referrals, networking and strategic target account mapping Develop a robust sales pipeline across London, the South East and the Midlands Identify and engage decision makers including Facilities Managers, Property Directors, Compliance Managers, Procurement Teams, Operations Directors and business owners Sell fire and security solutions into commercial, property, retail, logistics, healthcare, education, industrial and multi-site environments Conduct discovery calls, needs analysis and commercial qualification Understand client pain points around compliance, supplier consolidation, SLA performance, response times, risk management and service delivery Create tailored proposals and commercially sound solutions Manage the full sales cycle from initial contact through to proposal, negotiation, close and handover Maintain accurate CRM records, pipeline reporting, forecasting and sales activity data Negotiate contract values, service agreements, maintenance packages and project opportunities Work closely with internal operations, engineering and service teams to ensure smooth mobilisation Achieve and exceed agreed revenue, margin and new business targets What we are looking for We are looking for a driven, credible and resilient sales professional with a proven background in B2B new business development within the Fire & Security sector The ideal candidate will have: Proven experience in new business sales A strong hunter mentality and the ability to self generate leads Experience selling fire and security, life safety, compliance, FM, M&E, building services or technical service solutions A track record of winning new customers and developing profitable accounts Strong understanding of maintenance contracts, service agreements, PPMs, SLAs and compliance led sales Confidence selling to senior stakeholders, procurement teams and operational decision makers Ability to sell value, service quality and risk reduction rather than purely price Excellent pipeline management and CRM discipline Strong commercial awareness around margin, recurring revenue, contract value and mobilisation A consultative, solution-led sales style Comfort working remotely and conducting the majority of client meetings virtually This is an excellent opportunity to join a growing fire and security business with a strong technical proposition, established infrastructure and a clear appetite for growth. The successful candidate will have autonomy to develop their territory, build a strong pipeline and win meaningful contracts across sectors where compliance, life safety, asset protection and service reliability are critical. You will be joining a business that can support national and multi-site customers while still offering a responsive, service-led approach. Apply now for immediate consideration!
Smile Digital
May 13, 2026
Full time
Finance Manager, Finance Assistant Part-time 4 days per week Hybrid London working, 12 month FTC We are working with a small, established London based creative consultancy that is looking for a Finance Manager to join the team on a 4-day-per-week basis. This is a hands on role for someone who enjoys being close to the day-to-day numbers and likes working in a business where finance is genuinely valued. You will be looking after the core finance function, keeping everything running smoothly, and giving the leadership team clear, useful information to help them make good decisions. The role is hybrid, with time split between home and the London office. As Finance Manager, you will take ownership of the day-to-day finance activity across the business. That means keeping on top of cash flow, invoicing, reporting, payments and the general financial rhythm of the company. It would suit someone who is confident working independently, happy rolling their sleeves up, and comfortable being the go-to person for finance in a small business environment. Your role will involve: Managing day-to-day finance operations Keeping a close eye on cash flow and upcoming payments Raising and managing client invoices Chasing outstanding payments in a friendly, professional way Preparing regular finance reports for the leadership team Supporting budgeting, forecasting and financial planning Managing supplier payments and internal expenses Reconciling accounts and keeping records accurate Working with external accountants where needed Helping improve finance processes as the business grows We need you to have: Experience in a Finance Manager, Senior Finance Officer, Bookkeeper or similar role Confidence managing invoicing, cash flow and reporting Good knowledge of accounting systems and spreadsheets Strong attention to detail A practical, organised approach to getting things done The ability to explain financial information clearly to non-finance colleagues Experience working in a small business, agency, consultancy or creative environment would be useful A calm and proactive style, someone who spots what needs doing and gets on with it The package includes: 4 days per week Hybrid working with a London office base Friendly, collaborative team Broad ownership of the finance function Direct access to the leadership team Scope to improve systems and processes A role where your work will have a visible impact Apply now for immediate consideration!
Smile Digital
Sep 23, 2025
Full time
Marketing Operations Executive / Marketing Data Insights - 35k- 50k (London - 2 days per week in office) A specialist B2B marketing consultancy is looking for a Marketing Operations and Data Insights Executive to join their team. This is an exciting opportunity for someone who enjoys working with marketing technology, data, and digital campaigns, and wants to make an impact across a variety of global projects. This founder led consultancy and full service agency specialises in supporting B2B businesses in a variety of industry sectors. Their strength lies in combining smart marketing strategies with clever use of martech, digital tools, and data. They operate in a fast paced, international environment and invest heavily in training and development, making this a fantastic place for someone keen to expand their skills in marketing operations, automation, and analytics. Your role will involve: The Marketing Operations Executive will play a key role in delivering campaigns for clients. Typical responsibilities include: Managing and optimising marketing technology platforms (e.g. HubSpot, Salesforce, Marketo). Creating, launching and measuring email and automated campaigns. Building performance dashboards in Google Looker Studio and analysing results. Managing and segmenting databases to support targeted campaigns. Updating and optimising client websites for SEO, UX and conversions. Supporting a variety of projects that keep client marketing activity running smoothly. We need you to have: The ideal candidate will bring a blend of technical and communication skills, with an eye for detail and a proactive approach. Key skills and experience include: Proficiency in HubSpot workflows, automation, and segmentation. Experience with CRM and marketing automation tools (Salesforce, Pardot, Marketo or similar). Knowledge of GA4, Google Tag Manager and Looker Studio. Strong data management and segmentation skills. Familiarity with email best practices and campaign optimisation. An organised and analytical mindset, with excellent communication skills. A basic understanding of SEO, PPC and digital optimisation would be advantageous. This opportunity offers: Hybrid working model (2 days per week in central London, remainder remote). 25 days holiday plus bank holidays, plus your birthday off. Personalised development plan with ongoing training. Regular team socials, wellbeing initiatives and charity fundraising activities. Annual wellbeing and home working allowances. Exposure to exciting, international projects. This opportunity will suit someone who is tech-savvy, data-driven and detail focused, and who enjoys variety and problem solving. It is a great match for someone looking to develop their career in marketing operations while working in a supportive and ambitious environment. Client is ready to interview - apply now for immediate consideration!