Rullion - Eon
Nottingham, Nottinghamshire
Join a dynamic team as a Regulatory Compliance Manager, where you'll play a pivotal role in strengthening trust, transparency, and regulatory excellence across our energy client. Working closely with the Senior Regulatory Compliance Manager, you'll act as a strategic partner to senior leaders - supporting informed decision-making, ensuring compliance with regulatory expectations, and representing the business in key stakeholder discussions. You'll engage directly with heads of business areas and their leadership teams, translating complex regulatory requirements into practical, commercial solutions. Your understanding of the energy industry landscape and the Ofgem regulatory framework will help shape our position and influence within the sector. The role is initially a three-month contract with strong potential to be extended. The role is a full time, 40 hours per week and a hybrid opportunity. Whilst the site location is Nottingham, you will not be expected to be in the office frequently. Key Responsibilities: Acting as a trusted advisor to senior leaders, building strong, collaborative relationships across departments to drive compliant and customer-focused outcomes. Leading presentations and briefings for business heads and their teams - clearly articulating regulatory developments, compliance expectations, and key lessons from case experience. Interpreting and communicating regulatory requirements (including Ofgem licence conditions, GDPR, Ofcom, and ASA codes) in a clear, accessible, and commercially relevant way. Supporting the preparation of regulatory submissions, consultation responses, and policy papers that reflect their business position and values. Proactively engaging with external stakeholders such as Ofgem, DESNZ, Energy UK, and Citizens Advice, maintaining open and constructive dialogue. Partnering with operational leaders to identify compliance risks and opportunities, helping design practical solutions that align with business objectives. Monitoring regulatory change and assessing its potential impact - ensuring our business remains agile and prepared. Promoting a culture of compliance and ethical behaviour through education, awareness, and collaborative initiatives. Providing clear, structured updates and reports to senior management and governance forums. Knowledge and Skills: A confident and engaging communicator, capable of presenting complex regulatory issues to senior audiences with clarity and influence. Strong relationship management skills, with experience collaborating across multiple business areas and seniority levels. A solid understanding of retail energy regulation, Ofgem frameworks, and the wider energy policy landscape. Strategic thinking with a practical mindset - able to balance compliance obligations with commercial objectives. Excellent written skills, with experience preparing briefings, reports, or consultation responses. Highly organised, adaptable, and able to prioritise effectively in a fast-moving environment. Curious, proactive, and passionate about delivering positive outcomes for customers and the energy sector. Experience in a regulatory, compliance, or policy-focused role within the energy industry or a similarly regulated sector. Familiarity with key industry stakeholders (e.g. Ofgem, DESNZ, Energy UK, Citizens Advice). Exposure to compliance topics such as consumer protection, environmental obligations, or advertising standards. Confidence delivering presentations or leading discussions with senior stakeholders. A collaborative mindset and enthusiasm for continuous learning and improvement. Please note: Should your application be successful, and you are offered the role, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any assignment offer with our client will be subject to a satisfactory checking report from the Disclosure Barring Service. This vacancy is being advertised by Rullion Ltd acting as an employment business. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Join a dynamic team as a Regulatory Compliance Manager, where you'll play a pivotal role in strengthening trust, transparency, and regulatory excellence across our energy client. Working closely with the Senior Regulatory Compliance Manager, you'll act as a strategic partner to senior leaders - supporting informed decision-making, ensuring compliance with regulatory expectations, and representing the business in key stakeholder discussions. You'll engage directly with heads of business areas and their leadership teams, translating complex regulatory requirements into practical, commercial solutions. Your understanding of the energy industry landscape and the Ofgem regulatory framework will help shape our position and influence within the sector. The role is initially a three-month contract with strong potential to be extended. The role is a full time, 40 hours per week and a hybrid opportunity. Whilst the site location is Nottingham, you will not be expected to be in the office frequently. Key Responsibilities: Acting as a trusted advisor to senior leaders, building strong, collaborative relationships across departments to drive compliant and customer-focused outcomes. Leading presentations and briefings for business heads and their teams - clearly articulating regulatory developments, compliance expectations, and key lessons from case experience. Interpreting and communicating regulatory requirements (including Ofgem licence conditions, GDPR, Ofcom, and ASA codes) in a clear, accessible, and commercially relevant way. Supporting the preparation of regulatory submissions, consultation responses, and policy papers that reflect their business position and values. Proactively engaging with external stakeholders such as Ofgem, DESNZ, Energy UK, and Citizens Advice, maintaining open and constructive dialogue. Partnering with operational leaders to identify compliance risks and opportunities, helping design practical solutions that align with business objectives. Monitoring regulatory change and assessing its potential impact - ensuring our business remains agile and prepared. Promoting a culture of compliance and ethical behaviour through education, awareness, and collaborative initiatives. Providing clear, structured updates and reports to senior management and governance forums. Knowledge and Skills: A confident and engaging communicator, capable of presenting complex regulatory issues to senior audiences with clarity and influence. Strong relationship management skills, with experience collaborating across multiple business areas and seniority levels. A solid understanding of retail energy regulation, Ofgem frameworks, and the wider energy policy landscape. Strategic thinking with a practical mindset - able to balance compliance obligations with commercial objectives. Excellent written skills, with experience preparing briefings, reports, or consultation responses. Highly organised, adaptable, and able to prioritise effectively in a fast-moving environment. Curious, proactive, and passionate about delivering positive outcomes for customers and the energy sector. Experience in a regulatory, compliance, or policy-focused role within the energy industry or a similarly regulated sector. Familiarity with key industry stakeholders (e.g. Ofgem, DESNZ, Energy UK, Citizens Advice). Exposure to compliance topics such as consumer protection, environmental obligations, or advertising standards. Confidence delivering presentations or leading discussions with senior stakeholders. A collaborative mindset and enthusiasm for continuous learning and improvement. Please note: Should your application be successful, and you are offered the role, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any assignment offer with our client will be subject to a satisfactory checking report from the Disclosure Barring Service. This vacancy is being advertised by Rullion Ltd acting as an employment business. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Rullion - Eon
Nottingham, Nottinghamshire
Our client, a leading energy provider committed to delivering innovative and sustainable solutions, is looking for a PMO Analyst to support the Tech Portfolio Manager. The role focuses on providing clear information and insights across a diverse portfolio of initiatives. You'll work within a lean portfolio framework, ensuring projects align with key business objectives while supporting ongoing demand management and review processes. The PMO Analyst will play a key role in spotting potential risks, clarifying critical issues, and contributing to the design of effective solutions. This is an initial three-month contract with the potential for extension. The role is full-time (37 hours per week) and follows a hybrid working pattern, with one to two days per week required onsite for collaboration. Accountabilities: Review operational processes and collaborate with developers to ensure products align with strategic objectives. Record and document minutes during strategy meetings with accuracy. Identify, evaluate, and communicate risks and issues, ensuring proper tracking and resolution. Maintain RAID logs and manage workflow tasks in Asana. Monitor and follow up on outstanding actions to drive effective resolutions. Contribute to risk management, including mitigation planning and tracking. Perform data analysis to assess risks and their potential impact. Support management of Tech and Data backlogs, ensuring clarity for prioritisation and alignment with company strategy. Assist with quarterly planning and coordinate activities for the central change board. Partner with Product, Engineering, and Data leadership to track progress against agreed objectives. Facilitate impact assessments for new demand within Technology. Support lean governance and best practices through financial process support, risk and issue management, KPI reporting, milestone tracking, and monitoring leading/lagging indicators. Contribute to capacity planning and effort estimation. Provide transparency on portfolio performance through communication and data reporting. Coordinate with third parties to monitor dependencies and outcomes, maintaining a centralised action tracker. Knowledge and Skills: Meticulous attention to detail paired with a strong problem-solving mindset. Skilled in managing and engaging stakeholders across mid to senior levels. Demonstrated expertise in data analysis and interpretation. Proficient with project management platforms including Asana, Trello, and Jira. Experienced in leveraging data analysis tools to drive insights. Highly accurate and detail-oriented in all deliverables. Strategic and proactive thinker with a focus on delivering outcomes. Capable of performing effectively under pressure while meeting tight deadlines. Extensive background in project and portfolio support, including financial management. Proven experience in IT governance and planning roles. Strong written and verbal communicator, able to convey complex ideas clearly. Consultancy-oriented skill set, including workshop facilitation, presentations, and creative problem solving. Influential collaborator with strong stakeholder management, negotiation, and assertiveness skills. Adept at analyzing data to identify risks, issues, and opportunities, and presenting findings to enable effective decision-making. Please note: Should your application be successful, and you are offered the role, a few pre-employment checks need to be carried out before your appointment can be confirmed. Any assignment offer with our client will be subject to a satisfactory checking report from the Disclosure Barring Service. This vacancy is being advertised by Rullion Ltd acting as an employment business. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Our client, a leading energy provider committed to delivering innovative and sustainable solutions, is looking for a PMO Analyst to support the Tech Portfolio Manager. The role focuses on providing clear information and insights across a diverse portfolio of initiatives. You'll work within a lean portfolio framework, ensuring projects align with key business objectives while supporting ongoing demand management and review processes. The PMO Analyst will play a key role in spotting potential risks, clarifying critical issues, and contributing to the design of effective solutions. This is an initial three-month contract with the potential for extension. The role is full-time (37 hours per week) and follows a hybrid working pattern, with one to two days per week required onsite for collaboration. Accountabilities: Review operational processes and collaborate with developers to ensure products align with strategic objectives. Record and document minutes during strategy meetings with accuracy. Identify, evaluate, and communicate risks and issues, ensuring proper tracking and resolution. Maintain RAID logs and manage workflow tasks in Asana. Monitor and follow up on outstanding actions to drive effective resolutions. Contribute to risk management, including mitigation planning and tracking. Perform data analysis to assess risks and their potential impact. Support management of Tech and Data backlogs, ensuring clarity for prioritisation and alignment with company strategy. Assist with quarterly planning and coordinate activities for the central change board. Partner with Product, Engineering, and Data leadership to track progress against agreed objectives. Facilitate impact assessments for new demand within Technology. Support lean governance and best practices through financial process support, risk and issue management, KPI reporting, milestone tracking, and monitoring leading/lagging indicators. Contribute to capacity planning and effort estimation. Provide transparency on portfolio performance through communication and data reporting. Coordinate with third parties to monitor dependencies and outcomes, maintaining a centralised action tracker. Knowledge and Skills: Meticulous attention to detail paired with a strong problem-solving mindset. Skilled in managing and engaging stakeholders across mid to senior levels. Demonstrated expertise in data analysis and interpretation. Proficient with project management platforms including Asana, Trello, and Jira. Experienced in leveraging data analysis tools to drive insights. Highly accurate and detail-oriented in all deliverables. Strategic and proactive thinker with a focus on delivering outcomes. Capable of performing effectively under pressure while meeting tight deadlines. Extensive background in project and portfolio support, including financial management. Proven experience in IT governance and planning roles. Strong written and verbal communicator, able to convey complex ideas clearly. Consultancy-oriented skill set, including workshop facilitation, presentations, and creative problem solving. Influential collaborator with strong stakeholder management, negotiation, and assertiveness skills. Adept at analyzing data to identify risks, issues, and opportunities, and presenting findings to enable effective decision-making. Please note: Should your application be successful, and you are offered the role, a few pre-employment checks need to be carried out before your appointment can be confirmed. Any assignment offer with our client will be subject to a satisfactory checking report from the Disclosure Barring Service. This vacancy is being advertised by Rullion Ltd acting as an employment business. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Rullion - Eon
Framwellgate Moor, County Durham
Service Desk Analyst Location: Onsite - Pity Me, Durham Contract: 6-Month Contract Inside IR35 Hours: Full-time 37 hours per week Shift Rota: 7:30am-6:00pm Mon-Thu, 7:30am-5:00pm Fri Are you passionate about delivering exceptional IT support and providing top-class customer service? We're looking for a Service Desk Analyst to join our team on a 6-month contract, working onsite in Durham. What you'll be doing As a Service Desk Analyst, you'll be the first point of contact for IT support, handling incoming calls, tickets, and messages with confidence and professionalism. You'll provide effective troubleshooting, resolve technical issues, and ensure customers receive an outstanding service every time. Your role will include: Managing and resolving support requests via phone, email, and Teams Troubleshooting across Office365, Exchange, Active Directory, and Windows Using ITSM tools (ServiceNow) to log and manage incidents Applying ITIL best practices in a busy Service Desk environment Working collaboratively with your team to deliver high-quality IT support What we're looking for We'd love to hear from you if you have: 2+ years' experience in an Analyst or Service Desk role Strong knowledge of ITSM tools, telephony systems, and Microsoft Office Suite Hands-on experience with ServiceNow and ITIL frameworks Excellent communication and customer service skills The ability to work both independently and as part of a team Why join us? This is a fantastic opportunity to bring your IT support experience to a dynamic and fast-paced environment where customer focus, teamwork, and continuous learning are at the heart of what we do. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Service Desk Analyst Location: Onsite - Pity Me, Durham Contract: 6-Month Contract Inside IR35 Hours: Full-time 37 hours per week Shift Rota: 7:30am-6:00pm Mon-Thu, 7:30am-5:00pm Fri Are you passionate about delivering exceptional IT support and providing top-class customer service? We're looking for a Service Desk Analyst to join our team on a 6-month contract, working onsite in Durham. What you'll be doing As a Service Desk Analyst, you'll be the first point of contact for IT support, handling incoming calls, tickets, and messages with confidence and professionalism. You'll provide effective troubleshooting, resolve technical issues, and ensure customers receive an outstanding service every time. Your role will include: Managing and resolving support requests via phone, email, and Teams Troubleshooting across Office365, Exchange, Active Directory, and Windows Using ITSM tools (ServiceNow) to log and manage incidents Applying ITIL best practices in a busy Service Desk environment Working collaboratively with your team to deliver high-quality IT support What we're looking for We'd love to hear from you if you have: 2+ years' experience in an Analyst or Service Desk role Strong knowledge of ITSM tools, telephony systems, and Microsoft Office Suite Hands-on experience with ServiceNow and ITIL frameworks Excellent communication and customer service skills The ability to work both independently and as part of a team Why join us? This is a fantastic opportunity to bring your IT support experience to a dynamic and fast-paced environment where customer focus, teamwork, and continuous learning are at the heart of what we do. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.