Chalkline

2 job(s) at Chalkline

Chalkline Borehamwood, Hertfordshire
Oct 10, 2025
Full time
Sales Account Management Apprentice / Graduate Location: Borehamwood, WD6 1JD Salary: £16,000 per annum for an apprentice, depending on experience we would pay up to £25,000 for a graduate. Contract: Full time, Permanent Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years service, Private Health Insurance after 2 years service At Chalkline, we re more than just a Microsoft Solutions Partner we re a people-first business! Chalkline was founded on a common goal, to provide bespoke enterprise-level business IT support with top-tier customer service. Since 2016, we ve helped businesses embrace their own unique digital transformation through industry expertise, tried and tested processes and genuine relationships. Are you passionate about technology and sales Do you want to start a career in IT As part of our growth, we are looking for our next superstar to join our team to work in a supportive, dynamic environment and be part of our Sales team. This is an excellent opportunity for an enthusiastic, detail orientated person who wants to be part of an innovative tech company! You will be an integral part of the sales team which provides excellent solutions and services to our clients. The role is a full-time office-based role. # With all necessary training provided, you will be responsible for: Supporting sales team with administrative tasks Carrying out constant communication with our clients & colleagues Developing and maintaining customer relationships Supporting on quoting for & handling procurement of hardware Supporting in assessing and qualifying sales leads Being involved in closing sales, including negotiation, objection handling, and processing the sale/renewal Learning IT projects processes, collaborating with the technical team to ensure client satisfaction Understanding and explaining the technical portfolio and IT technical systems sold within the organisation and use current hardware and operating systems available Staying updated on industry trends and product knowledge In order to be successful in this role you should have: Accuracy, with great attention to detail Excellent written and spoken English A positive can-do attitude Analytical thinking Ability to work autonomously as well as working as part of a team Effective time management with the ability to multi-task Proficiency in Microsoft applications Why Join Chalkline Work with the latest Microsoft technologies Gain industry-recognised certifications Be part of a friendly, supportive team that values quality and professionalism Receive continuous learning and development opportunities Make a real impact in a growing business Plus free parking, training programmes and much more! If you feel you have the skills and experience to be successful in this role then click on APPLY today! No agencies please.
Chalkline Borehamwood, Hertfordshire
Oct 07, 2025
Full time
3rd Line IT Technical Analyst Location : Borehamwood, WD6 1JD Salary : £45,000 - £55,000 per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years service, Private Health Insurance after 2 years service At Chalkline, we re more than just a Microsoft Solutions Partner we re a people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we re proud to deliver technical excellence and outstanding service to every client. Our commitment doesn t stop at our customers. We re just as focused on our team! If you re passionate about tech, eager to develop your skills, and thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We re now recruiting for a 3rd Line IT Technical Analyst to work directly with our clients on the latest technologies including Microsoft 365, Azure, Intune, Windows, macOS, desktop, server management tools & networking products. Ideal applicants will have 3-5 years experience and demonstrate support knowledge to a 3rd line level of the following technologies: Microsoft 365 (Exchange Online, SharePoint Online, Entra ID, Microsoft Intune) Microsoft Azure Windows Server 2025 and previous versions SQL Server Active Directory PowerShell scripting Basic Windows based networking TCP/IP, DNS, DHCP etc Basic routing, switching & firewall knowledge As our 3rd Line IT Support Analyst, you will be responsible for: Delivering outstanding customer service and act as a technical escalation point for 1st, 2nd line, and sales/support teams. Managing and resolving incidents, projects, and support requests to a high standard, ensuring updates and communication with clients throughout. Taking ownership of tasks, deadlines, and personal learning of new environments and technologies. Supporting and mentoring apprentices and colleagues, fostering teamwork, knowledge-sharing, and professional standards. Assisting with project delivery, including hardware deployment, software installation, and onsite support when required. Contributing to process improvement, research and development of products, and internal IT management (e.g. servers, domains, PC builds). Providing cover for team members, supervise where needed, and actively pursue personal and professional development, including relevant certifications. Why Join Chalkline? Work with the latest Microsoft technologies Gain industry-recognised certifications Be part of a friendly, supportive team that values quality and professionalism Receive continuous learning and development opportunities Make a real impact in a growing business Plus free parking, training programmes and much more! If you feel you have the skills and experience to be successful in this role then click on APPLY today! No agencies please.