Sol Recruitment Ltd

Field Operations Manager Field-Based - North & Central £33,150-£34,680 + bonus/commission A well-established UK field services provider, specialising in utility sector support, is seeking an experienced Field Operations Manager to lead regional operations and drive performance across a remote field team. About the Company This organisation is a recognised leader in external field agency solutions, with a strong reputation for delivering high-quality services across the utilities industry. With a central base in the Midlands, the company operates nationwide and upholds a culture of professionalism, accountability, and continuous improvement. The Role The Field Operations Manager will be responsible for managing a regional field team, with a focus on performance, compliance, and operational efficiency. The role includes direct responsibility for training, recruitment, auditing, and supporting field operatives. A strong understanding of debt collection processes and procedures is essential, as the role includes managing and overseeing debt recovery visits. Key Responsibilities Lead, manage, and support a team of field-based professionals Recruit, train, and audit field operatives to maintain high standards Monitor field performance to ensure delivery of KPIs and SLAs Provide coaching through regular one-to-ones and accompanied field visits Analyse performance data and submit regular reports to senior management Ensure compliance with all relevant regulations, processes, and safety procedures Manage escalated field issues, including payment disputes and customer complaints Contribute to business improvement projects and support new initiative rollouts Build effective relationships with internal teams, clients, and stakeholders Essential Requirements Proven experience managing remote or field-based teams Demonstrable background in debt collection or arrears recovery Strong leadership and performance management capabilities Excellent communication, coaching, and interpersonal skills Analytical and organised, with a proactive approach to problem-solving Knowledge of the utilities sector is advantageous Full UK driving licence What s on Offer A senior-level field operations role within a well-established company The chance to influence strategy and drive service excellence Career development opportunities in a growing sector Competitive salary and benefits package

Enforcement Agent Watford Salary- £25,000-£28,500 +commission OTE £50-£80k and company vehicle Join a growing enforcement company and kickstart your career as a Trainee Enforcement Agent. No certification needed full training provided! Work in the field helping people resolve debt issues on behalf of local authorities. What you ll do: Visit properties to engage with individuals and recover unpaid debts Help people understand their financial options and set up payment plans Learn to assess vulnerability and provide respectful, ethical enforcement Receive full support and training to become a Certificated Enforcement Agent What they re looking for: Full UK driving licence (2+ years) Confident, empathetic communicator Self-motivated, professional, and ready for a challenge Previous debt collection or military or police force experience would be a benefit Perks: Company vehicle + fuel card Equipment provided (iPad, bodycam, vest) 33 days holiday Wellbeing & mental health support Career development & ongoing training Team socials in a friendly, family-run business DBS and CCJ/VA checks apply. Previous experience within a regulated sector preferred (police, military, armed forces) but not essential. Contact today to discuss this role

Enforcement Agent Reading & Slough Salary- £25,000-£28,500 +commission OTE £50-£80k and company vehicle Join a growing enforcement company and kickstart your career as a Trainee Enforcement Agent. No certification needed full training provided! Work in the field helping people resolve debt issues on behalf of local authorities. What you ll do: Visit properties to engage with individuals and recover unpaid debts Help people understand their financial options and set up payment plans Learn to assess vulnerability and provide respectful, ethical enforcement Receive full support and training to become a Certificated Enforcement Agent What they re looking for: Full UK driving licence (2+ years) Confident, empathetic communicator Self-motivated, professional, and ready for a challenge Previous debt collection or military or police force experience would be a benefit Perks: Company vehicle + fuel card Equipment provided (iPad, bodycam, vest) 33 days holiday Wellbeing & mental health support Career development & ongoing training Team socials in a friendly, family-run business DBS and CCJ/VA checks apply. Previous experience within a regulated sector preferred (police, military, armed forces) but not essential. Contact today to discuss this role

Enforcement Agent Gloucester Salary- £25,000-£28,500 +commission OTE £50-£80k and company vehicle Join a growing enforcement company and kickstart your career as a Trainee Enforcement Agent. No certification needed full training provided! Work in the field helping people resolve debt issues on behalf of local authorities. What you ll do: Visit properties to engage with individuals and recover unpaid debts Help people understand their financial options and set up payment plans Learn to assess vulnerability and provide respectful, ethical enforcement Receive full support and training to become a Certificated Enforcement Agent What they re looking for: Full UK driving licence (2+ years) Confident, empathetic communicator Self-motivated, professional, and ready for a challenge Previous debt collection or military or police force experience would be a benefit Perks: Company vehicle + fuel card Equipment provided (iPad, bodycam, vest) 33 days holiday Wellbeing & mental health support Career development & ongoing training Team socials in a friendly, family-run business DBS and CCJ/VA checks apply. Previous experience within a regulated sector preferred (police, military, armed forces) but not essential. Contact today to discuss this role

Trainee Enforcement Agent Buckinghamshire £25,000 - £28,500 (OTE £65k+) Join a growing enforcement company and kickstart your career as a Trainee Enforcement Agent. No certification needed full training provided! Work in the field helping people resolve debt issues on behalf of local authorities. What you ll do: Visit properties to engage with individuals and recover unpaid debts Help people understand their financial options and set up payment plans Learn to assess vulnerability and provide respectful, ethical enforcement Receive full support and training to become a Certificated Enforcement Agent What they re looking for: Full UK driving licence (2+ years) Confident, empathetic communicator Self-motivated, professional, and ready for a challenge Previous debt collection or military or police force experience would be a benefit Perks: Company vehicle + fuel card Equipment provided (iPad, bodycam, vest) 33 days holiday Wellbeing & mental health support Career development & ongoing training Team socials in a friendly, family-run business DBS and CCJ/VA checks apply. Previous field/customer experience a bonus, but not essential.

Trainee Enforcement Agent East Kent £25,000 - £28,500 (OTE £65k+) Join a growing enforcement company and kickstart your career as a Trainee Enforcement Agent. No certification needed full training provided! Work in the field helping people resolve debt issues on behalf of local authorities. What you ll do: Visit properties to engage with individuals and recover unpaid debts Help people understand their financial options and set up payment plans Learn to assess vulnerability and provide respectful, ethical enforcement Receive full support and training to become a Certificated Enforcement Agent What they re looking for: Full UK driving licence (2+ years) Confident, empathetic communicator Self-motivated, professional, and ready for a challenge Previous debt collection or military or police force experience would be a benefit Perks: Company vehicle + fuel card Equipment provided (iPad, bodycam, vest) 33 days holiday Wellbeing & mental health support Career development & ongoing training Team socials in a friendly, family-run business DBS and CCJ/VA checks apply. Previous field/customer experience a bonus, but not essential.

Warrant & Revenue Account Manager Stratford-Upon-Avon Hybrid Role £26,000 A leading UK-based field services company is seeking an organised and proactive Warrant & Revenue Account Manager to oversee the execution of Rights of Entry warrants and revenue recovery activities. This hybrid role requires working 2-3 days per week from the Head Office and the remainder remotely, ensuring flexibility while maintaining strong operational oversight. Key Responsibilities Manage the daily scheduling and completion of warrant-related visits, including debt collection, inspections, and meter exchanges. Provide real-time guidance and support to Field Representatives during warrant executions. Liaise with internal teams, clients, and suppliers to ensure smooth execution of planned visits. Monitor and track warrant performance, identifying potential risks and taking proactive measures. Ensure visits comply with regulatory and client requirements, addressing vulnerabilities and safety concerns. Maintain accurate records, updating internal systems with real-time visit outcomes. Prepare and distribute reports detailing warrant execution results for internal and client use. Assist with performance tracking and continuous improvement of warrant processes. Conduct outbound calls to clients and field teams, providing updates and resolving escalations. Adhere to all company policies, industry guidelines, and legal requirements. Requirements Strong IT skills with accurate data entry and system management capabilities. Excellent communication skills, both verbal and written, with the ability to engage a variety of stakeholders. Previous experience in customer service, debt collection, or conflict resolution (desirable but not essential). Ability to work in a fast-paced environment, managing multiple priorities effectively. Self-motivated, proactive, and capable of making informed decisions under pressure. Experience in the utilities sector or warrant-related operations is an advantage. Confident in handling telephone communications, including challenging conversations. Strong attention to detail and problem-solving skills. What s on Offer Hybrid working model - 2-3 days in the office, with remote working flexibility. Competitive salary based on experience. A key role in an established and growing company. Career development opportunities within a structured and supportive environment. The opportunity to influence operational improvements in a regulated industry. This role is ideal for an individual with strong organisational skills, problem-solving abilities, and a keen eye for detail.

Business Development Manager Up to £55,000 DOE + Uncapped Commission Remote field based role A fast-growing, award-winning energy consultancy is seeking an experienced Business Development Manager to join its expanding nationwide field sales team. This role offers a unique opportunity for ambitious sales professionals to contribute to a high-performance culture while enjoying strong career prospects and a supportive working environment. Key Benefits Competitive salary of up to £55,000 depending on experience, with uncapped commission Up to 23 days annual leave plus bank holidays, with buy and sell options Gifted annual leave over the festive period An additional day s leave on the employee s birthday Early finish every Friday, with a 1pm finish available to target achievers Private health insurance and access to a 24/7 employee assistance programme Company-funded gym membership Regular fully expensed social events and corporate hospitality Birthday and work anniversary gifts Full training programme and ongoing professional development support Role Overview The Business Development Manager will be responsible for generating new business through proactive field-based activity, including: Face-to-face sales, cold calling, networking, and delivering persuasive presentations Collaborating with pricing specialists to convert leads and close deals Developing and executing sales strategies, forecasting results, and tracking performance Representing the business in client meetings and industry events Managing customer accounts and maintaining accurate sales records Reporting key insights and progress to the Head of Field Sales Candidate Profile The ideal candidate will be an experienced sales professional with a strong background in field-based business development. Key qualities and experience should include: A proven track record of winning new business in a B2B environment Past experience in energy consultancy, TPI or brokerage is essential Confidence, resilience, and a positive attitude in the face of rejection Strong communication, listening, and negotiation skills Excellent time management and self-motivation Proficiency in Microsoft Office and the ability to interpret and present data A full UK driving licence and willingness to travel nationwide While previous experience in the energy sector is preferred, candidates from other sectors with demonstrable field sales success are encouraged to apply.