Trinity Commercial

Our client is a well-established and successful business with over 28 years of experience and an excellent reputation within their sector. Due to continued growth, they are looking to recruit a proactive and organised Administrative Assistant to join their busy office in Kingswinford. This is an excellent opportunity to become part of a friendly and supportive team within a stable, growing organisation where no two days are the same. The Role Reporting to the Sales Director and working closely with the Administration Manager, you will provide essential administrative support across the sales and operations functions. This varied position would suit someone who enjoys working in a fast-paced office environment and takes pride in delivering accurate, high-quality administrative support. Key Responsibilities Processing customer sales orders accurately and efficiently Providing administrative support to the Operations Director, including assistance with marketing and operational tasks Answering incoming telephone calls and directing enquiries Scanning, photocopying and filing documentation Maintaining and updating the company contact database Producing and updating sales reports Managing office filing systems Ordering and monitoring stationery, kitchen, cleaning and office supplies Meeting and greeting visitors Providing general administrative support as required About You The successful candidate will have: Previous experience in an administrative or office support role Excellent organisational skills and strong attention to detail A confident and professional telephone manner Good working knowledge of Microsoft Office, including Word, Excel and Outlook The ability to prioritise workload and work effectively in a busy environment A proactive, flexible and positive approach Strong communication skills and the ability to work well as part of a team What's on Offer? Salary of 25,000 - 27,000 depending on experience Permanent, full-time position Monday to Friday working hours (9:00am - 5:00pm) Opportunity to join a well-established and growing business Friendly and supportive working environment Long-term career prospects If you're an organised and motivated administrator looking for your next opportunity within a successful and growing business, we'd love to hear from you. Apply today for immediate consideration.

Ready to lead a high-performing sales office? We're recruiting on behalf of a well-established and growing manufacturing business looking for an experienced Sales Office Supervisor to lead, motivate and develop a busy internal sales and customer service team. This is a fantastic opportunity for someone who enjoys leading from the front, building strong customer relationships and driving team performance. If you're passionate about delivering exceptional customer service whilst achieving commercial results, we'd love to hear from you. The Role As Sales Office Supervisor, you'll take responsibility for the day-to-day running of the Sales Office, ensuring customers receive an outstanding experience from enquiry through to delivery. You'll work closely with the external sales team, production, planning and logistics to keep everything running smoothly. You'll also play a key role in coaching and developing your team, improving processes and identifying opportunities to grow existing customer accounts. What You'll Be Doing Leading, motivating and developing a team of Sales & Customer Service Advisors. Coaching, mentoring and carrying out regular performance reviews. Ensuring customer enquiries and orders are handled efficiently and professionally. Supporting the team with more complex customer queries and escalations. Driving quotation follow-up and increasing conversion rates. Encouraging proactive sales activity with existing, dormant and new customers. Building strong relationships with key customers. Working collaboratively with production, planning and warehouse teams to ensure excellent customer communication. Monitoring KPIs, sales performance and customer service standards. Maintaining accurate CRM records and producing management reports. Identifying opportunities to improve processes, customer experience and overall team performance. We're looking for someone who has: Previous experience leading or supervising an internal sales or customer service team. A strong background within a sales office environment. Excellent leadership and coaching skills. A commercially focused approach with a passion for customer service. Experience managing KPIs and improving team performance. Strong communication and relationship-building skills. Experience using CRM systems and Microsoft Office. The ability to prioritise workloads in a fast-paced environment. What's In It For You? Join a successful, growing business where your ideas are valued. Lead an established team and make a real impact. A varied role with plenty of autonomy and responsibility. Supportive working environment with opportunities for professional development. Competitive salary and benefits package. Working hours - Monday to Friday 8.30am to 5pm

Are you an experienced Sales Administrator looking for an immediate opportunity? We are looking for a multi skilled sales administrator to work in a busy sales office managing the admin for the sales and enquiry process. Main duties Allocate available resources to enable successful task performance Handle customer inquiries and complaints Management of the quotation process Management of documentation / monthly reports Design and implement filing systems Ensure filing systems are maintained and current Establish and monitor procedures for record keeping Ensure security, integrity and confidentiality of data Oversee adherence to office policies and procedures Analyse and monitor internal processes Implement procedural and policy changes to improve operational efficiency Prepare operational reports and schedules to ensure efficiency Co-ordinate schedules, appointments and bookings Monitor and maintain office supplies inventory Review and approve office supply acquisitions The right candidate would: Confident, professional administrator with experience working in busy engineering/manufacturing settings Computer literate Excellent communicator This role is starting on a temporary contract, approx for 12 months It may offer the option to go permanent Working hours: Monday-Thursday: 8:15am-5:00pm and Friday 9:00am-1:00pm Immediate start for the right person

We're recruiting on behalf of a successful and growing manufacturing business that is looking to strengthen its maintenance team due to continued expansion and increasing workload. Working alongside an experienced Maintenance Engineer, you'll receive hands-on support while playing an important role in keeping the factory running efficiently. With a healthy order book stretching over the next five years, this is a fantastic opportunity to join a stable company offering genuine long-term job security. Whether you're an experienced Maintenance Engineer or a trainee with industrial experience and a strong technical mindset, we'd love to hear from you. The Role You'll be responsible for carrying out both preventative and reactive maintenance across a busy steel manufacturing environment, ensuring machinery and production equipment operate safely and efficiently. Key responsibilities include: Carrying out planned preventative maintenance (PPM) on production machinery. Responding quickly to breakdowns and completing reactive repairs. Fault finding and diagnosing mechanical, electrical and hydraulic issues. Assisting with machinery servicing, repairs and continuous improvement projects. Working closely with production teams to minimise downtime. Maintaining a safe and organised working environment. Supporting the senior Maintenance Engineer with day-to-day maintenance activities. Contributing ideas to improve equipment reliability and factory efficiency. What we're looking for We're looking for someone who is reliable, hardworking and committed to developing a long-term career. Ideally you'll have: Previous maintenance experience within a manufacturing or industrial environment, or A qualification or practical experience in Electrical, Mechanical or Hydraulic Engineering. A practical, hands-on approach with excellent problem-solving skills. Good common sense and a positive attitude towards learning. Strong reliability and excellent timekeeping. Flexibility to work overtime when required. Applicants looking for a trainee opportunity should have previous industrial experience together with a strong technical aptitude and willingness to learn. Overtime There is regular overtime available due to the busy nature of the business. Overtime is paid at: Time and one-third during the week. Time and a half on Saturdays. Candidates should be flexible to support occasional early starts and Saturday working when required. What's on offer? 14.50 per hour. Permanent position with the company from day one. Excellent overtime earning potential. 25 days holiday plus Bank Holidays. Company pension scheme. Free on-site parking. Company bonus scheme (performance dependent). Long-term job security with an established business experiencing sustained growth.

Are you passionate about using data to influence business decisions? Do you enjoy analysing trends, challenging the status quo and finding smarter ways to improve profitability? We're looking for an ambitious Pricing & Margin Optimisation Manager to join a successful, growing business where your expertise will directly shape commercial performance. This isn't a traditional finance role. Instead, you'll be at the heart of the business, working closely with Sales and senior management to develop pricing strategies, maximise margins and influence key commercial decisions. If you enjoy turning numbers into meaningful business improvements, this could be the perfect opportunity. The Opportunity Operating within a fast-paced, commodity-driven market, you'll take ownership of pricing strategy across thousands of products, ensuring the business remains competitive while protecting and improving profitability. You'll analyse customer behaviour, market trends and pricing performance, providing valuable insights that help drive revenue growth and commercial success. This is a highly visible role where your recommendations will have a genuine impact on business performance. What You'll Be Doing Taking ownership of customer and product pricing across the business. Developing dynamic pricing strategies that maximise profitability. Analysing customer buying behaviour, market trends and price performance. Identifying opportunities to improve margins and reduce margin leakage. Working closely with the Sales team to create effective pricing structures, discount frameworks and commercial guidelines. Producing meaningful commercial insights that support better business decisions. Building and maintaining pricing models using Excel, ERP systems and Power BI. Monitoring pricing performance and implementing corrective actions where required. Supporting new product launches with commercially competitive pricing strategies. Reviewing product ranges and identifying opportunities to improve product mix and profitability. Helping segment customers to improve pricing strategies and customer value. The right candidate You'll be commercially minded, analytical and confident working with large volumes of data. You'll enjoy solving business challenges and influencing key stakeholders through evidence-based decision making. Also with: Previous experience within Pricing, Commercial Analysis, Category Management or Commercial Finance. Advanced Excel skills with experience creating pricing or financial models. Strong analytical and problem-solving abilities. The confidence to challenge existing processes and influence commercial decisions. Experience working with ERP systems and business intelligence tools (Power BI would be advantageous). Experience managing large product ranges or SKU-heavy environments would be beneficial. Why Join? This is an exciting opportunity to join a business where your work genuinely makes a difference. You'll enjoy: A commercially focused role with real influence across the business. The opportunity to shape pricing strategy and improve company profitability. A collaborative environment where your ideas are valued. Exposure to senior leadership and cross-functional decision making. A varied role combining commercial thinking, data analysis and strategic planning. Competitive salary of 35,000 - 45,000, depending on experience. Flexible working options, including consideration for part-time hours.

An exciting opportunity has arisen to join a well-established and reputable glass and glazing company as a Project Administrator. We are looking for an organised, customer-focused individual to support the day-to-day administration of customer projects, ensuring a smooth process from initial enquiry through to completion. This is a varied and fast-paced role where you'll be the key link between customers, suppliers, and the internal team, providing excellent service and ensuring projects run efficiently. Glass and glazing knowledge is essential for this role Key Responsibilities Answer customer enquiries via telephone and welcome walk-in customers. Gather customer requirements and prepare accurate quotations. Process customer orders and ensure all project information is recorded correctly. Purchase stock and liaise with suppliers to support project requirements. Monitor the progress of customer orders and maintain accurate records. Keep customers informed throughout the order process, providing regular updates. Notify customers when orders are ready for collection or delivery. Liaise with colleagues and suppliers to ensure projects are completed on time. Provide administrative support to ensure the smooth running of multiple projects. Deliver a high standard of customer service while managing enquiries and resolving issues promptly. What We're Looking For Previous administration or project administration experience is desirable. Excellent customer service and communication skills. Good IT skills and confidence using Microsoft Office and office-based systems. Strong organisational skills with the ability to manage multiple tasks and priorities. Excellent attention to detail and a proactive approach to problem-solving. Ability to work independently as well as part of a team. A full UK driving licence is essential. What We Offer A permanent, full-time position based in Dudley. Monday to Friday working hours (8:00am 5:00pm). A friendly, supportive, and professional working environment. Opportunities for training, development, and career progression. Competitive salary based on experience.

Are you a senior member of a busy planning team looking for a new challenge? We are looking to recruit a Planning Manager to work for a large manufacturing company based near Stourport This newly created role will be leading a busy planning team to ensure orders are planned and built into each areas of the business. The role would suit someone with experience managing production plans for busy manufacturing companies, and have a background in variable demands and complex product ranges. Main responsibilities will be to: Order translation Production Scheduling Capacity planning Data Management System Development Cross-Functional Liaison Team Leadership & Development Performance Monitoring Continuous Improvement The right candidate for this position would be Min of 7 years experience in planning or scheduling management in a busy manufacturing setting Qualification of Supply Chain Management Strong communication and organisation skills Ability to train, motivate and build high performing teams Strong excel/analytical skills Knowledge of Sage 200 and Sicon manufacturing pref but not essential Full driving licence to travel to different sites In return, the company are offering Salary Negotiable depending upon experience Working hours Monday to Thursday 7am to 4pm, Friday 7am to 1pm Permanent contract