AM Global
Redcar, Yorkshire
Jun 22, 2026
Full time
Key Responsibilities Manage Pension Plans : Oversee the administration of various pension plans, to ensure they are compliant with regulations and organisational policies. Record Maintenance : Maintain accurate records of contributions, benefits, and plan changes. Client Communication : Serve as a point of contact for clients, providing guidance and information regarding pension-related inquiries. Process Applications : Review and process retirement applications, ensuring all necessary documentation is complete and accurate. Reporting : Prepare and submit required reports to clients/advisors and regulatory bodies. Qualifications Experience : Relevant experience in pension administration (2 to 4 years minimum). Skills Strong knowledge of pension schemes and regulations Excellent attention to detail and accuracy in data entry and calculations Proficient in using pension administration software and Microsoft Office Suite Effective communication skills to liaise with clients, colleagues, and external stakeholders Ability to prioritize and manage multiple tasks within deadlines Problem-solving and analytical skills to resolve complex pension queries Strong organizational skills to maintain accurate records and documentation Understanding of financial and numerical concepts for pension calculations Ability to work independently and as part of a team in a fast-paced environment Commitment to maintaining confidentiality and data protection standards Day-to-day tasks As a pensions administrator you will: answer customer queries by email, phone or letter use a computer system to check and update records calculate the amount of money people will receive process money paid towards a person's pension transfer benefits from one pension to another arrange the payment of pensions keep up to date with pension and tax laws Supporting Investment and insurance administration