Rullion Ltd

We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment . Provide access to applications, shared networks, and SharePoint sites . Manage and resolve level 1 incidents , escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the IT asset inventory . Document and update IT procedures for both technicians and end users. Collaborate with other IT colleagues to ensure high-quality user support and service continuity. Key Requirements Strong knowledge of Windows 10/11 , MS Office 365 , and troubleshooting. Basic understanding of networking, systems administration, and Active Directory . Familiarity with collaborative tools such as shared networks and SharePoint. Experience with CAD software is an advantage. Excellent interpersonal and communication skills . Ability to manage multiple tasks, work independently, and take initiative. Previous experience in Tech Bar / desktop support environments desirable. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

About the Role We are seeking an experienced Senior Business Analyst / SI AVP-level Business Analyst to support the BPI - Issuing ARIC Migration Programme , a strategically important and business-critical transformation initiative. The programme involves the migration of core Issuing capabilities from the existing TRIAD platform to ARIC , while supporting the creation of the co-dependent Issuing/Acquiring ARIC platform. This is a high-profile programme with significant impact across business processes, controls, decision-making, governance, customer outcomes and regulatory obligations . The role will be particularly important in ensuring that business requirements are clearly understood, appropriately documented, challenged where required, and translated into deliverable outcomes. The programme is also subject to time-critical third-party dependencies, with TRIAD reaching end of support in Q3 2027 . Successful delivery is therefore critical to mitigating operational, financial and stranded-cost risks to the Issuing business. Key Responsibilities Lead business analysis activities across the BPI - Issuing ARIC Migration Programme. Work closely with senior business stakeholders, technology teams, programme leadership and third-party partners to understand and define business needs. Elicit, analyse, validate and document complex business and functional requirements. Assess the impact of migration and transformation activity on existing business processes, operating models, controls and customer journeys. Map current-state and future-state processes, identifying gaps, dependencies, risks and opportunities for improvement. Translate complex business requirements into clear and actionable deliverables for technology and delivery teams. Facilitate workshops with senior stakeholders and cross-functional teams to drive alignment and decision-making. Identify and manage business analysis dependencies, assumptions, risks and issues. Support the definition and assessment of business acceptance criteria and successful outcomes. Ensure requirements remain aligned with programme objectives, regulatory obligations, governance requirements and business priorities. Work with stakeholders to understand and manage the implications of migration from TRIAD to ARIC. Support programme governance through high-quality analysis, documentation, reporting and decision support. Challenge requirements and proposed solutions where appropriate, ensuring that business outcomes and customer impacts are fully considered. Support change impact assessments across people, process, technology, controls and governance. Collaborate with Product Owners, Project Managers, Architects, SMEs, Developers, Test teams and other Business Analysts to ensure end-to-end traceability from requirements through to delivery. Provide clear, concise and senior-level communication to programme governance forums and stakeholders. Proactively identify opportunities to simplify processes, reduce risk and improve business outcomes. Essential Experience & Skills Proven experience operating as a Senior Business Analyst / Lead Business Analyst , ideally at AVP or equivalent level within a complex financial services environment. Strong experience delivering business analysis within large-scale transformation, migration or technology change programmes . Experience working within banking, payments, cards, issuing/acquiring or financial services environments. Demonstrable experience analysing complex business processes, systems, controls and operating models. Strong requirements elicitation, analysis and documentation skills. Proven ability to lead stakeholder workshops and drive decisions across multiple business and technology teams. Excellent stakeholder management skills, with the confidence to engage and influence senior stakeholders. Experience working within highly governed and regulated environments. Strong understanding of business process modelling, gap analysis and impact assessment. Experience working across business and technology teams to translate business requirements into deliverable solutions. Strong analytical and problem-solving capability, with excellent attention to detail. Ability to manage multiple workstreams, priorities and dependencies within a time-critical programme. Excellent written and verbal communication skills. Desirable Experience Previous experience with ARIC , TRIAD or similar card/payment processing platforms. Experience of issuing and/or acquiring transformation programmes. Experience of platform migration, legacy technology replacement or end-of-life technology programmes. Knowledge of card payments, issuing, acquiring, fraud/risk decisioning or related financial services capabilities. Experience working with third-party technology providers and system integrators. Experience operating within complex programme governance structures. Knowledge of regulatory, operational risk and control requirements within financial services. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

About the Role We are looking for two experienced Senior Test Automation Engineers to join our team in Northampton. The successful candidates will have strong hands-on experience across functional, API and UI testing, together with proven automation expertise using Karate, Playwright and Java . You will play a key role in designing and delivering robust test solutions, troubleshooting complex issues, supporting continuous improvement of our testing approach, and providing guidance to junior members of the team. Experience within the banking and payments domain would be highly desirable. Key Responsibilities Perform hands-on functional, API and UI testing across applications and services. Design, develop and maintain automated test frameworks and test suites. Build and enhance automation solutions using Karate, Playwright and Java . Analyse test failures, application behaviour and technical logs to identify and troubleshoot defects. Develop effective test scenarios and test cases based on business and technical requirements. Contribute to overall test strategy and test design , ensuring appropriate levels of functional and automated coverage. Support and mentor junior QA/test engineers, providing technical guidance and best-practice advice. Create, maintain and enhance GitLab CI/CD pipelines to support automated testing and continuous integration. Collaborate closely with developers, business analysts, product owners and other stakeholders. Communicate testing progress, risks, issues and technical findings clearly to multiple stakeholders. Contribute to continuous improvement of QA processes, automation practices and delivery standards. Essential Skills & Experience 7-8 years of hands-on experience in functional testing, including API and UI testing. Strong hands-on experience in test automation . Experience with Karate and Playwright , preferably combined with strong Java development/programming skills. Excellent debugging and problem-solving capabilities. Hands-on experience with application and test log analysis . Strong understanding of test design, test planning and test execution . Experience providing technical guidance and mentoring to junior team members. Working knowledge of GitLab CI/CD , including pipeline creation, maintenance and enhancement. Strong communication and stakeholder-management skills. Ability to work effectively within an Agile/DevOps environment. Desirable Experience Previous experience working within the banking or financial services sector . Knowledge and experience of the payments landscape , including payment-related systems and processes. Experience working with distributed systems, APIs and modern web applications. Experience integrating automated testing into CI/CD pipelines. Key Attributes We are looking for someone who is: Technically strong and hands-on. Analytical, methodical and highly focused on quality. Comfortable investigating complex technical issues. Able to take ownership and work independently. A strong team player who can collaborate across technical and business teams. Confident communicating with and influencing multiple stakeholders. Passionate about automation and continuous improvement. Able to coach and support less experienced members of the team. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

About the Role We are seeking an experienced SI Project Manager to support the mobilisation and delivery of a number of strategically important initiatives within the Commercial Issuing transformation portfolio . The successful candidate will provide experienced delivery leadership across complex business, technology, regulatory and platform change. The role will require the ability to take initiatives from definition and mobilisation through to delivery and implementation, establishing clear governance, scope, plans, dependencies and ownership. The portfolio includes initiatives covering Currency Equalisation, ICCP on BIP, Commercial Issuing transformation and PSD3 mobilisation , with significant dependencies across Product, Technology, Operations, Finance, Controls, Schemes, suppliers and third-party platforms. This is an opportunity for a delivery-focused Project Manager to operate in a complex and fast-moving environment where strong governance, stakeholder management and integrated planning are critical. Key Responsibilities Lead the mobilisation and delivery of complex Commercial Issuing initiatives , ensuring clear ownership, governance and delivery outcomes. Define and establish project scope, objectives, milestones, deliverables, resources, costs and success criteria. Develop and maintain integrated delivery plans covering business, product, technology, testing, operations, controls and implementation activity. Work with Product and Business stakeholders to define customer and business outcomes and translate these into executable delivery plans. Establish appropriate project governance, reporting structures, forums, decision-making routes and stakeholder engagement models. Manage complex dependencies across Commercial Issuing, BIP, technology platforms, APIs, servicing platforms, schemes and third-party suppliers. Coordinate delivery across internal teams and external partners, ensuring clear accountability and effective communication. Manage RAID, risks, issues, assumptions, dependencies and decisions , escalating appropriately where required. Establish and maintain financial forecasts, resource plans, costs and financial governance. Coordinate business and technology testing activity, including SIT, end-to-end testing, OAT, deployment and operational readiness , where applicable. Ensure customer, operational, technology, regulatory and control impacts are appropriately identified and managed. Support the development of business cases and secure stakeholder agreement to scope, delivery approach and investment. Manage changes to scope and requirements while maintaining delivery momentum and programme control. Provide clear and concise reporting to senior stakeholders and governance forums. Coordinate regulatory mobilisation and impact assessment activity where required, including PSD3-related requirements. Ensure initiatives are appropriately sequenced and aligned with the wider Commercial Issuing and BIP roadmap. Identify and proactively manage competing implementation demands and cross-programme dependencies. Drive initiatives through mobilisation, design, delivery, implementation and closure, ensuring appropriate handover into business-as-usual operations. Key Areas of Delivery The Project Manager may be required to support initiatives including: Currency Equalisation Complete mobilisation and establish delivery governance. Finalise scope, currencies in scope, milestones, costs and resource requirements. Establish the integrated delivery plan and manage dependencies with Visa CTA, BIP Issuing, schemes and technology teams . Coordinate Business, Product, Operations, Technology, Finance and Control stakeholders. Provide delivery ownership through implementation and closure. ICCP / BIP Mobilise ICCP as a clearly governed delivery workstream within BIP. Confirm scope, outcomes and sequencing against the wider BIP Issuing roadmap. Establish integrated planning across Product, Technology, Schemes, Testing, Operations and Controls. Manage dependencies involving Mastercard, ICCP/Track, TSYS/FIS, BIP, BOLT, APIs and servicing platforms . Coordinate testing, deployment and operational readiness. Manage supplier engagement, financials, RAID and governance reporting. Commercial Issuing Initiatives Work with Product and Business stakeholders to define customer and business outcomes. Establish formal project scope, sponsorship, governance and delivery approach. Assess impacts across customer journeys, Commercial Issuing products, platforms, servicing, reporting, operations and controls. Establish delivery milestones, costs, resource requirements and financial treatment. Identify supplier, technology and data dependencies. Drive initiatives from definition and mobilisation through to implementation. PSD3 Mobilisation Establish Commercial Issuing's end-to-end PSD3 mobilisation and governance. Coordinate impact assessments across Product, Fraud, Financial Crime, Operations, Technology, Legal, Compliance and Controls . Consolidate requirements and gap analyses into an integrated delivery scope. Distinguish activities that can progress ahead of final regulatory clarity from those dependent on confirmed requirements. Establish the delivery roadmap, implementation milestones, costs and resource plan. Manage regulatory, technology, data, customer, operational and third-party dependencies. Track interpretation and scope changes while maintaining mobilisation momentum. Maintain RAID, governance, financial forecasting and executive reporting. Ensure Commercial Issuing is prepared with a robust and executable compliance plan as requirements become confirmed. Essential Experience Proven experience as a Project Manager / Senior Project Manager delivering complex transformation initiatives. Strong experience operating within financial services, banking, payments or a similarly regulated environment . Demonstrable experience leading project mobilisation, definition and delivery. Strong track record of managing complex cross-functional programmes involving Business, Product, Technology and Operations. Experience managing multiple workstreams, dependencies, suppliers and third-party stakeholders. Strong project governance, planning, RAID and financial management experience. Experience developing and maintaining integrated delivery plans. Strong stakeholder management skills, including the ability to engage with senior stakeholders and governance forums. Experience managing technology, platform, data and operational dependencies. Strong understanding of project delivery methodologies and governance frameworks. Ability to work effectively in an environment where requirements, scope and operating models are still evolving. Excellent communication, organisation and problem-solving skills. Ability to take ownership, provide structure and drive delivery in a time-critical environment. Desirable Experience Commercial or Corporate Banking experience. Experience within Issuing, Acquiring, Cards or Payments . Experience with BIP, ARIC, ICCP, TSYS/FIS, Visa or Mastercard environments. Experience of regulatory change programmes, particularly PSD3 or comparable financial services regulation. Experience of large-scale platform migration or technology transformation. Experience working with third-party suppliers and system integrators. Experience of testing and implementation programmes, including SIT, OAT and operational readiness. Experience working within Agile or transitioning-to-Agile delivery environments. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

What would you do if you had the opportunity to reshape the technology landscape of an entire healthtech organisation? Not just deliver another technology programme, but lead a major platform consolidation and systems migration , while helping define how AI will transform the way the organisation operates. I'm supporting a rapidly evolving healthtech organisation entering an exciting phase of transformation, and they're looking for an experienced Programme Manager to help lead the journey. You'll work closely with the CTO/Director of Strategy , translating their ambitious technology and AI vision into a clear, executable programme. The opportunity At the heart of the programme is a significant platform consolidation and system migration . The organisation is looking to simplify and modernise its technology landscape, reduce fragmentation, improve data flows and create a more connected technology ecosystem. But this isn't simply a migration programme. It's an opportunity to rethink how technology, people, processes and AI work together. You'll be working across: Platform consolidation & system migration Technology modernisation & integration Agentic AI & intelligent workflows Digital & business transformation AI governance Target Operating Model transformation Service design & customer experience You'll bring these workstreams together into a coherent roadmap, ensuring complex technology change delivers meaningful business outcomes. Why this role? You'll work directly with an ambitious CTO/Director of Strategy , with the opportunity to: Lead complex migration and consolidation activity Shape the future technology landscape and operating model Influence major technology decisions Build high-performing delivery teams Help embed AI into the organisation Create the foundations for an AI-first business We're looking for a Programme Manager with experience delivering complex technology transformation - particularly system migration, platform consolidation, integration or large-scale technology change . Experience in AI, automation, digital transformation or worked for an AI-enabled healthtech company would be a strong advantage. London 12-month initial contract Hybrid - approximately 1 day per week onsite Outside IR35 If you want to lead a major platform consolidation and migration , work alongside an ambitious CTO and Director of Strategy , and help build the foundations for an AI-first healthtech organisation, let's talk. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Role Overview We are seeking an experienced Test Manager to lead test management and delivery within a large-scale transformation environment. The successful candidate will bring strong experience across test strategy and delivery, risk and controls, stakeholder management, business process improvement and technology change. This is a senior, client-facing role requiring the ability to work across business and technology teams, provide clear reporting and analysis, identify and manage delivery risks, and drive continuous improvement throughout the transformation lifecycle. Key Responsibilities Lead end-to-end test management across large-scale transformation programmes. Develop and implement appropriate test strategies, plans, governance and reporting. Manage testing risks, issues, dependencies, controls and associated mitigation plans. Provide clear and accurate reporting and analysis to senior stakeholders and programme leadership. Work collaboratively with business, technology, delivery and third-party stakeholders. Support and drive business process re-engineering (BPR) and process improvement initiatives. Contribute to digital and technology change programmes, ensuring testing is aligned to business outcomes. Work closely with Business Analysts and functional teams to understand requirements, processes and functional design. Provide effective stakeholder and client management, communicating progress, risks and decisions clearly. Identify opportunities to improve testing processes, controls, governance and delivery effectiveness. Apply strong business acumen and strategic thinking to testing and transformation challenges. Ensure high standards of written communication across test documentation, reporting and governance materials. Essential Skills & Experience Strong Test Management experience gained within large-scale transformation programmes. Proven experience in risk assessment, risk management, controls and delivery governance. Strong experience producing reporting, analysis and management information for senior stakeholders. Demonstrable stakeholder management and professional collaboration skills. Experience driving business process improvement and/or business process re-engineering (BPR). Experience supporting change and transformation initiatives across business and technology environments. Strong understanding of Business Analysis and functional design principles. Excellent client-facing, verbal and written communication skills. Ability to operate strategically while maintaining strong attention to delivery detail. Strong business acumen and the ability to understand complex business and technology environments. Desirable Experience Experience working within complex, regulated or highly governed environments. Experience managing testing across multiple workstreams, systems or business functions. Experience operating within large programmes involving significant organisational or technology change. Experience establishing or improving test governance, controls and reporting frameworks. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment . Provide access to applications, shared networks, and SharePoint sites . Manage and resolve level 1 incidents , escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the IT asset inventory . Document and update IT procedures for both technicians and end users. Collaborate with other IT colleagues to ensure high-quality user support and service continuity. Key Requirements Strong knowledge of Windows 10/11 , MS Office 365 , and troubleshooting. Basic understanding of networking, systems administration, and Active Directory . Familiarity with collaborative tools such as shared networks and SharePoint. Experience with CAD software is an advantage. Excellent interpersonal and communication skills . Ability to manage multiple tasks, work independently, and take initiative. Previous experience in Tech Bar / desktop support environments desirable. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.