Steatite

Project Support Officer Office: Leominster Job Type: Permanent, Full-Time (37.5 hours per week) Hybrid Salary: Competitive + Excellent Benefits About Us At Steatite, we design, manufacture, and support cutting-edge technology that operates in some of the world s harshest and most critical environments. From the ocean floor to the edge of space, our innovations keep technology running safely, reliably, and consistently. Our solutions include industrial embedded computing, custom lithium battery packs, secure communications, antennas, and advanced imaging technology. You ll find our products powering everything from deep-sea exploration to high-speed rail networks, ensuring that vital systems work where failure is not an option. When you join us, you ll become part of an organisation that values its people and invests in your success from day one. What you will be doing As a Project Support Officer, you will play a key role in supporting the successful delivery of complex, high-impact projects. Working closely with Project Managers, Technical Leads, and clients, you will help ensure projects are delivered on time, within budget, and to the highest quality standards. Responsibilities will include: Assisting the Project Management team with planning, reporting, and coordination. Liaising with clients, engineers, and stakeholders across multiple departments. Helping to prepare quotations, track project costs, and manage change controls. Supporting project review meetings and producing detailed project documentation. Monitoring risks, issues, and milestones to keep delivery on track. Taking and circulating meeting minutes, ensuring follow-up actions are completed. Contributing to continuous improvement in project delivery and customer satisfaction. This is a varied role that will give you exposure to both technical and client-facing projects in a fast-paced environment, offering excellent opportunities to build your skills and grow your career. About You We are looking for someone who is: Organised, adaptable, and proactive. Previous experience in similar role within the Defense Industry A confident communicator, able to work effectively with a wide range of stakeholders. Determined and resourceful, with strong problem-solving skills. Keen to learn and open to developing new skills. Able to manage competing priorities and ensure deadlines are met. Experience in project support or delivery within a technical environment is desirable but not essential. A Project Management qualification would also be helpful but not essential. Why Join Us? At Steatite, we recognise the hard work and dedication of our people. What we offer in return Competitive salary 26 days holiday + bank holidays Discretionary annual bonus Salary sacrifice pension scheme 4x salary death in service cover Westfield Healthcare plan (including wellbeing app, discounts, and employee assistance programme) Cycle to Work and EV salary sacrifice schemes Employee Share Scheme (after 12 months) Ready to play your part in delivering technology that makes a difference? Apply now and join us on our journey from the ocean floor to the edge of space.

Field Services Specialist Office Location: Redditch, Worcestershire Job Type: Permanent, Full-Time Travel: up to 50% (UK & EU) Salary: Competitive, dependent on experience About the Role We are looking for a technically skilled Field Services Specialist to join our Communications Business Unit. You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay MANET systems, supporting both internal teams and external customers across the UK and Europe. As a Field Services Specialist, you will provide technical support for networking and communications solutions, including managing customer trials, demonstrations, and exhibitions across the UK and Europe. This is a dynamic, field-based role involving customer trials, demonstrations, equipment deployments, and collaboration with business development and technical teams. You will play a key part in ensuring successful project delivery and supporting the evolution of Steatite s communications technology. What you will be doing Deliver technical support for customer trials, exercises, and demonstrations. Maintain, prepare, and configure Steatite demonstration equipment. Support Cloud Relay (BLOS) operations alongside Network SMEs. Provide technical assistance for business development activities. Offer onsite and remote support to customers, building strong technical relationships. Evaluate new software and hardware products. Support internal testing and exercises using Wave Relay equipment. Ensure adherence to Military Standard Operating Procedures (SOPs). What we are looking for Strong communication skills and experience collaborating with technical teams. Engineering experience in communications or electronics. Applied knowledge of IP networking and computer networks. Familiarity with Wave Relay MANET systems and Steatite communications products. Understanding of RF principles and IP scheming. Experience in defence communications product support (2+ years preferred). Ability to work directly with customers and end users. Clean UK driving licence; able to handle equipment up to 20kg safely. Proficient in Microsoft Office, especially PowerPoint. Desirable Qualifications: Networking certifications (CCNA or equivalent) or electronics qualifications. Eligibility for UK Government Security Clearance. Why Join Us? Work with cutting-edge communications solutions in the defence and networking sector. Gain hands-on experience with advanced MANET systems and Steatite equipment. Travel across the UK and Europe for trials, demonstrations, and deployments. Become a subject matter expert (SME) supporting both internal teams and customers. Applicants must be eligible to obtain UK Security Clearance (SC). The successful candidate will be required to undergo UK Government security clearance as part of the role. This role will require the ability to gain Security Clearance (SC) prior to starting work. If you are technically minded, proactive, and ready to support communications projects in a fast-moving environment, we would love to hear from you. Apply today and help us deliver next-generation networking solutions.

Field Services Specialist Office Location: Redditch, Worcestershire Job Type: Permanent, Full-Time Travel: up to 50% (UK & EU) Salary: Competitive, dependent on experience About the Role We are looking for a technically skilled Field Services Specialist to join our Communications Business Unit. You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay MANET systems, supporting both internal teams and external customers across the UK and Europe. As a Field Services Specialist, you will provide technical support for networking and communications solutions, including managing customer trials, demonstrations, and exhibitions across the UK and Europe. This is a dynamic, field-based role involving customer trials, demonstrations, equipment deployments, and collaboration with business development and technical teams. You will play a key part in ensuring successful project delivery and supporting the evolution of Steatite's communications technology. What you will be doing Deliver technical support for customer trials, exercises, and demonstrations. Maintain, prepare, and configure Steatite demonstration equipment. Support Cloud Relay (BLOS) operations alongside Network SMEs. Provide technical assistance for business development activities. Offer onsite and remote support to customers, building strong technical relationships. Evaluate new software and hardware products. Support internal testing and exercises using Wave Relay equipment. Ensure adherence to Military Standard Operating Procedures (SOPs). What we are looking for Strong communication skills and experience collaborating with technical teams. Engineering experience in communications or electronics. Applied knowledge of IP networking and computer networks. Familiarity with Wave Relay MANET systems and Steatite communications products. Understanding of RF principles and IP scheming. Experience in defence communications product support (2+ years preferred). Ability to work directly with customers and end users. Clean UK driving licence; able to handle equipment up to 20kg safely. Proficient in Microsoft Office, especially PowerPoint. Desirable Qualifications : Networking certifications (CCNA or equivalent) or electronics qualifications. Eligibility for UK Government Security Clearance. Why Join Us? Work with cutting-edge communications solutions in the defence and networking sector. Gain hands-on experience with advanced MANET systems and Steatite equipment. Travel across the UK and Europe for trials, demonstrations, and deployments. Become a subject matter expert (SME) supporting both internal teams and customers. Applicants must be eligible to obtain UK Security Clearance (SC). The successful candidate will be required to undergo UK Government security clearance as part of the role. This role will require the ability to gain Security Clearance (SC) prior to starting work. If you are technically minded, proactive, and ready to support communications projects in a fast-moving environment, we would love to hear from you. Apply today and help us deliver next-generation networking solutions.

Project Support Engineer - Communications Office Location: Redditch, Worcestershire Job Type : Full-Time- Permanent Travel: up to 50% (UK & EU)- (no more than 2 weeks in a month) Salary: Competitive (Dependent on experience) About the Role We are looking for a technically minded and collaborative individual to join our Communications business unit as a Project Support Engineer. This is a hands-on role where you will support the delivery of complex networking and communications projects, with a particular focus on Wave Relay MANET technology and hardware. Working alongside our Business Development, Project Management, and Engineering teams, you will play a vital role in ensuring project success through technical support, asset management, and direct customer engagement. This position offers variety, responsibility, and the chance to work at the forefront of communications solutions within the UK defence sector. What you will be doing Manage and baseline customer equipment fleets. Perform health checks and configuration management of Wave Relay hardware. Respond to technical support queries and resolve help desk tickets. Maintain the customer's technical reference system. Create and maintain documentation (SWOT/IMPACT/RCA). Support customer demonstrations, trials, and field activities. Collaborate with teams to evaluate and integrate new software/hardware. Provide hands-on customer support for communications systems across projects. What we are looking for You are a confident problem-solver with a strong technical background in communications, electronics, networking, or RF systems. You enjoy working in a team environment but can take ownership of your tasks to ensure successful delivery. Essential Skills & Experience: Engineering qualifications in communications/electronics (or equivalent). Knowledge of networking, IP scheming, and RF theory. Strong understanding of IP networks, troubleshooting, and engineering principles. Excellent communication skills and experience working with technical teams. Ability to manage tasks, track progress, and meet deadlines. Eligible for UK security clearance. Full UK driving licence and ability to safely handle technical equipment (up to 20kg). Regular travel is required as part of the role - UK & EU Desirable: Experience in Defence, Communications, Intelligence, or Special Operations. Familiarity with MANET networks. Customer-facing technical support experience. Why Join Us? Be part of cutting-edge communications projects within the UK defence sector. Work across diverse environments with opportunities for travel across the UK & EU. Collaborate with subject matter experts and grow your expertise in Wave Relay and advanced communications technologies. Permanent, full-time role with competitive salary and long-term career development. Applicants must be eligible to obtain UK Security Clearance (SC/DV- dependent on project). The successful candidate will be required to undergo UK Government security clearance as part of the role. This role will require the ability to gain Security Clearance (SC/DV- dependent on project) prior to starting work. If you are passionate about communications technology and excited by the opportunity to support defence projects across the UK and Europe, we'd love to hear from you. Apply now to join our Communications team and make an impact where it matters.