URBN Urban Outfitters, Inc.

Location This position is located at 25-27 Hampstead High Street, London NW31QA United Kingdom Role Summary The Store Manager will lead and inspire by taking a forward-thinking and Omni channel approach to the retail experience. The goal is to deliver a unique and entrepreneurial store experience by taking a forward-thinking approach to in-store creative merchandising, customer experience and leadership to ultimately drive sales and customer engagement. What You'll Be Doing Leadership and Team Management Recruit, Hire and Promote: continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized development paths Develop & Train: use creative strategies to develop training plans that build skills and expertise and teach team members by providing timely and specific feedback to create a culture of problem solvers Inspire & Motivate: inspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team Brand Experience Customer Engagement: highly focused on delivering exceptional customer experiences that are engaging, efficient and personalized, with merchandising and display that creates a compelling atmosphere for the customer Retail Experience: elevate every aspect of the brick and mortar experience as the brand experience and Omni channel capabilities expand; translate good ideas into testable, actionable concepts that can be shared Digital Experience: leverage localized digital marketing efforts to engage the customer in new ways that are intended to drive brick and mortar brand awareness like Local Social Media accounts, in-store pickup, and digital-first merchandising opportunities as the retail environment evolves Community & Culture: find ways to connect with the local community through in-store events to drive brand awareness, community culture, and customer engagement with the retail space and products Visual and Business Operations Analyze the Business: analyze sales and product to identify and interpret business opportunities for the store, customer and market Inspire Independent Thinking: effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions Change & Innovation: take a forward-thinking approach to in-store creative marketing, merchandising, activations, customer experience, and team leadership support that drives sales and engages the customer Manage Operational & Visual Execution: collaborate with store teams and key partners to lead timely and effective execution in all areas of store operations and visuals while assuming accountability for the store's performance and profitability Communication and Relationships Communicate & Build Relationships: foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational and visual priorities and facilitate problem solving Leadership & Feedback: inspire independence and brand ownership to drive sales by integrating observations and key performance metrics to guide teams in making business-impacting decisions Knowledge and Information Dissemination: develop thinkers not followers through dissemination of knowledge, a culture of peers teaching peers, and by enabling easy access to information in order to teach how to analyze and innovate. What You'll Need Strong people management and leadership skills Strong business acumen and ability to achieve visual and operational excellence Inspires entrepreneurial thinking and can lead teams to achieve extraordinary results Exceptional critical thinking skills and a passion for continually evolving and innovating Strong merchant skills and a history of delivering financial results Well-rounded leader with a proven record of hiring and developing creative and operational talent Experienced in coaching, counseling & conflict resolution Key Partners District + Regional Team Store Operations Brand Experience Team Regional Loss Prevention Manager Inventory Control Sales Audit Facilities Special Requirements Ability to regularly work nights and weekends Occasional travel The Perks Work Life Balance 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts Up to 40% employee discount at all URBN Brands Travel Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

A leading retail company based in Greater London is seeking a Senior HR Advisor to support retail populations across the UK. This pivotal role includes acting as a point of contact for HR queries, ensuring compliance with UK employment law, and working closely with training and development teams. Ideal candidates will have significant experience in HR roles and a thorough understanding of employment legislation. The position offers flexible work arrangements and several unique employee perks.

About Us URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we're driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do. Role Summary This role sits in URBN, our shared service function within the HR Department. URBN supports and works across all business areas across our brands Urban Outfitters, Anthropologie & Free People. This is a pivotal role within the Retail HR team, supporting our retail populations across the UK. It reports into the Senior HR Manager and works closely with the retail Recruitment and L&D teams. Building strong relationships with the retail teams will be critical to the success of this role. The ideal candidate will already be working at Senior HR Advisor level for a retailer or an experienced HR Advisor ready to step up. Personality and approach will be as important as your experience. You need to be resilient, driven and focused on achieving results. Building strong relationships with the store teams will be critical to the success of this role. What You'll Be Doing Employee Relations Act as a point of contact for all retail HR-related queries Work closely with other HR colleagues to monitor, review and update all policies, ensuring they reflect the commercial needs of the business Ensure URBN is compliant with all UK employment law and proactively seek updates Prepare and issue correspondence in relation to ER cases Demonstrate a deep understanding of UK employment law to provide expert guidance and support to store management on complex employee relations issues. Support the HR Assistant on managing parental leave across all UK stores. Advise on procedures and assist managers in dealing with employees with long-term absence, including home visits and welfare meetings. With guidance from the Senior HR Manager, support stores with possible redundancies and restructurings. Learning and Development Work with the L&D team to ensure efficient training workshop scheduling, supporting the delivery of learning initiatives to line managers and employees. Delivery of targeted ad-hoc training sessions based on outcomes from formal Training Needs Analysis. Coordinate and deliver all new store opening on-boarding sessions across UK , alongside the HR team. Support the Performance Management cycle including meeting requirements and timescales for objective setting, mid/end of year reviews. Support line managers to develop knowledge and good performance management practice and further embed the performance management processes. Create and implement employee succession and development with bi-annual talent mapping. Reward & Engagement Support the annual Engagement Survey process, using key findings to drive targeted engagement actions and build stronger internal partnerships. Take the lead on researching and building ideas for new reward ideas. Understand and be knowledgeable on reward and benefits for UK retail populations, leading communication to employees in a pro-active and engaging manner Manage employee wellbeing initiatives for retail Adhoc In collaboration with the rest of the retail HR team, conduct exit interviews for retail management employees, flagging issues and reporting findings on a quarterly basis to the Senior HR Manager Analysis of HR KPI's and reporting of data - monthly, bi-annually and annually Support the Senior HR Manager to ensure compliance with sponsor license requirements and right to work processes Participating in adhoc HR projects with the team What You'll Need Proven experience in a HR Advisory role, ideally within a retail environment In-depth knowledge of UK employment legislation Ability to build strong, credible relationships quickly and to be trusted at all levels Robust enough to combine a creative, innovative approach with commercial ideas High attention to detail and quick at identifying priorities Ability to work under pressure and meet deadlines Great team player Excellent Microsoft office skills (PowerPoint, Word, Excel) The Perks Work-life balance: Flexible start and finish times Bring your dog to work Wellbeing: Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and discount on external gym memberships Private Medical Insurance Employee Discount: Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!) Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme Season ticket loan Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

A leading retail company in Greater London is seeking a Store Manager to lead a dynamic team and enhance customer engagement. The ideal candidate will have strong people management skills, a business-savvy mindset, and experience in coaching and conflict resolution. Responsibilities include developing the team, managing the operational and visual execution in-store, and delivering exceptional retail experiences. The position offers several perks, including work-life balance initiatives and employee discounts.

A leading fashion retail company in Sheffield is seeking a department manager responsible for sales and service profitability. The ideal candidate will lead a team, ensure exceptional customer service, and manage operations and stock levels effectively. Qualifications include experience in a high-volume fashion retail environment and operational skills. The role offers various perks including employee discounts and support programs for wellbeing.