A leading housing services provider in Rotherham is seeking a Business Administration Apprentice. This role offers a comprehensive apprenticeship program with a salary up to £28,186. As an apprentice, you will handle various administrative duties, develop communication skills, and receive guidance from a mentor. Successful candidates will enjoy full support, including a Chromebook and valuable experience in a dynamic environment, making this an ideal opportunity for those looking to kickstart a career in administration.
Mar 03, 2026
Full time
A leading housing services provider in Rotherham is seeking a Business Administration Apprentice. This role offers a comprehensive apprenticeship program with a salary up to £28,186. As an apprentice, you will handle various administrative duties, develop communication skills, and receive guidance from a mentor. Successful candidates will enjoy full support, including a Chromebook and valuable experience in a dynamic environment, making this an ideal opportunity for those looking to kickstart a career in administration.
Business Administration Apprentice Annual salary: up to £28,186.33 Course title: Business Administration ( level 3) Location: Rotherham Contract Type: Fixed Term Apprenticeship Salary: Age 16-18: £7.96 per hour - 40 hours per week (including time for study leave) Age 19-20: £11.06 per hour - 40 hours per week (including time for study leave) Age 21+: £12.21 per hour (rising to £12.71 in April) - 40 hours per week (including time for study leave) You will join Mears Group in the week commencing 03/08/2026, The programme has an expected duration of approximately 18 months About apprenticeships at Mears Group: Apprenticeships are an underpinning part of Mears' philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond. All our Apprentices are paid above the national minimum wage, and you'll be paid for your normal working hours plus your attendance at college, with the opportunity to get real life experiences such as working in people's homes, getting involved in community projects and improving people's lives by being customer focused. What does a life as an Business Support Administrator look like? As a Business Support Apprentice, you will be developing within the role guided by your mentor. The role will be based within our Administration team within Rotherham and will be working alongside the team supporting the R&M Contract. You will be involved in lots of different duties including, liaising, and communicating with stakeholders, clients and contractors, compile reports, answering queries, complaints and compliments via email or phone, undertake administrative takes such as typing up notes and attending meetings. The apprenticeship course will cover the following: Introduction to business administration within an accommodation and housing environment Developing effective communication skills, including answering phone calls and responding to emails professionally Providing reception support and dealing with internal and external enquiries Administrative and office support skills, including filing, photocopying, and document management Data input and maintaining accurate records on internal systems Understanding confidentiality, data protection, and professional standards Supporting the Accommodation team with day-to-day operational tasks Learning how the wider accommodation team operates and how departments work together Developing organisational and time-management skills in a busy office environment Building confidence in using office IT systems and software What do you need to be a successful applicant? Required to get to branch A genuine desire to learn and develop strong technical knowledge, including the skills, technology, and safety procedures needed to carry out the full range of tasks Strong communication skills Ability to build and maintain positive customer and client relationships Please note due to the nature of the role, successful applicants must complete a basic Maths and English assessment What you will get: Chromebook, and uniform supplied An industry recognised qualification 25 days' annual leave, plus bank holidays £250 contribution towards driving lessons Annual Mears Fun Day - a company wide celebration as a thank you from the Executive Team Support from Mears Group Apprentice Ambassadors Apprenticeship events and reward trips Staff perks through Mears Rewards - including discounts on weekly groceries (up to 10%), holidays, eye test vouchers, ShareSave scheme, and more Application Process: All applicants must submit their CV and complete the apprenticeship questionnaire via the Mears Careers website If shortlisted, you will be contacted to confirm whether you have been selected for the next stage - this may be an assessment centre or an individual interview Please note: as part of the selection process, you will be required to complete a basic maths and English test, similar to the assessments needed to join the college A bit about us. Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group's expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities. Mears Group is committed to fostering a positive impact on society, making it an attractive prospect for individuals seeking a career in a socially responsible and dynamic organisation. A career with Mears Group means putting people and customers at the heart of what you do, every day. Our culture is built on what we call our 'Red Thread' - the common values we share that make us what we are. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mar 03, 2026
Full time
Business Administration Apprentice Annual salary: up to £28,186.33 Course title: Business Administration ( level 3) Location: Rotherham Contract Type: Fixed Term Apprenticeship Salary: Age 16-18: £7.96 per hour - 40 hours per week (including time for study leave) Age 19-20: £11.06 per hour - 40 hours per week (including time for study leave) Age 21+: £12.21 per hour (rising to £12.71 in April) - 40 hours per week (including time for study leave) You will join Mears Group in the week commencing 03/08/2026, The programme has an expected duration of approximately 18 months About apprenticeships at Mears Group: Apprenticeships are an underpinning part of Mears' philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond. All our Apprentices are paid above the national minimum wage, and you'll be paid for your normal working hours plus your attendance at college, with the opportunity to get real life experiences such as working in people's homes, getting involved in community projects and improving people's lives by being customer focused. What does a life as an Business Support Administrator look like? As a Business Support Apprentice, you will be developing within the role guided by your mentor. The role will be based within our Administration team within Rotherham and will be working alongside the team supporting the R&M Contract. You will be involved in lots of different duties including, liaising, and communicating with stakeholders, clients and contractors, compile reports, answering queries, complaints and compliments via email or phone, undertake administrative takes such as typing up notes and attending meetings. The apprenticeship course will cover the following: Introduction to business administration within an accommodation and housing environment Developing effective communication skills, including answering phone calls and responding to emails professionally Providing reception support and dealing with internal and external enquiries Administrative and office support skills, including filing, photocopying, and document management Data input and maintaining accurate records on internal systems Understanding confidentiality, data protection, and professional standards Supporting the Accommodation team with day-to-day operational tasks Learning how the wider accommodation team operates and how departments work together Developing organisational and time-management skills in a busy office environment Building confidence in using office IT systems and software What do you need to be a successful applicant? Required to get to branch A genuine desire to learn and develop strong technical knowledge, including the skills, technology, and safety procedures needed to carry out the full range of tasks Strong communication skills Ability to build and maintain positive customer and client relationships Please note due to the nature of the role, successful applicants must complete a basic Maths and English assessment What you will get: Chromebook, and uniform supplied An industry recognised qualification 25 days' annual leave, plus bank holidays £250 contribution towards driving lessons Annual Mears Fun Day - a company wide celebration as a thank you from the Executive Team Support from Mears Group Apprentice Ambassadors Apprenticeship events and reward trips Staff perks through Mears Rewards - including discounts on weekly groceries (up to 10%), holidays, eye test vouchers, ShareSave scheme, and more Application Process: All applicants must submit their CV and complete the apprenticeship questionnaire via the Mears Careers website If shortlisted, you will be contacted to confirm whether you have been selected for the next stage - this may be an assessment centre or an individual interview Please note: as part of the selection process, you will be required to complete a basic maths and English test, similar to the assessments needed to join the college A bit about us. Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group's expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities. Mears Group is committed to fostering a positive impact on society, making it an attractive prospect for individuals seeking a career in a socially responsible and dynamic organisation. A career with Mears Group means putting people and customers at the heart of what you do, every day. Our culture is built on what we call our 'Red Thread' - the common values we share that make us what we are. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
A leading housing and care services provider in the UK is seeking a Business Administration Apprentice in Brent. The apprenticeship offers practical administration support experience coupled with educational development, targeting skills essential for a career in business administration. You'll work with a dynamic team while gaining an industry-recognized qualification. This role provides competitive pay for young apprentices and opportunities for future advancement within the organization.
Feb 27, 2026
Full time
A leading housing and care services provider in the UK is seeking a Business Administration Apprentice in Brent. The apprenticeship offers practical administration support experience coupled with educational development, targeting skills essential for a career in business administration. You'll work with a dynamic team while gaining an industry-recognized qualification. This role provides competitive pay for young apprentices and opportunities for future advancement within the organization.
A social housing contractor is seeking a Site Manager based in Islington. This full-time role involves managing planned works in the community, ensuring safety and quality standards are met. Applicants should possess the SMSTS qualification, have experience in social housing refurbishment, and a strong focus on customer service. Benefits include a company vehicle or car allowance, 25 days annual leave, and a supportive work environment. The recruitment process includes background checks and compliance with H&S regulations.
Feb 27, 2026
Full time
A social housing contractor is seeking a Site Manager based in Islington. This full-time role involves managing planned works in the community, ensuring safety and quality standards are met. Applicants should possess the SMSTS qualification, have experience in social housing refurbishment, and a strong focus on customer service. Benefits include a company vehicle or car allowance, 25 days annual leave, and a supportive work environment. The recruitment process includes background checks and compliance with H&S regulations.
Annual salary: up to £44,232.00 Site Manager Location: Islington Contract: Full Time, Permanent Salary up to £44,232 per annum, plus, company van or car allowance 42.5 hours per week Monday - Friday "A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company". About the Role As a Site Manager you will be working within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community you will be supporting high standard Site Management activities for Planned Works Programmes to Housing properties, delivering best in class customer service, and satisfying all safety, quality, and cost control standards Role Responsibilities Manage the day-to-day operational delivery of planned work/s contract and all associated staff and ensuring contractual KPI's targets are achieved and maintained Managing internal and external works to include wall cavity insulation, new windows, doors, storage heaters and roofing to include scaffolding within properties, tower blocks and working at heights Manage and monitor work programme progression and completion via ongoing site visits to ensure works are adequately resourced, being effectively delivered to set quality standard and completed on time and within budget Management of employees and sub-contractors, ensuring compliance and adherence to H&S regulations, Mears standard operating procedures & values, quality assurance accreditations, CDM and the company's commitment to best practice with legislation, codes of & good working practices relevant to all work activities Provide quotations for work, manage costs during work, ensure final accounts are completed accurately and to budget and information input is timely and accurate in support of this Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Liaising with Design Teams, Client Representatives and Consultants Provide good management of employees' performance, ensuring HR Policies & Procedures are followed Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements Follow and support policies, procedures, initiatives, and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Undertake any other duties as required by the company, provide back up to other site managers to cover any absences and attend informal and formal company & client meetings and training sessions as required Role Criteria Experience in the above role responsibilities SMSTS qualification Asbestos Awareness First aid at work Social housing refurbishment experience UK Full Driving License Knowledge of housing improvements measured term contracts and Schedule of Rates Managing, monitoring, recording, and reporting of Health & Safety and compliance Experience of managing sub-contractors Health & Safety knowledge, including COSHH Strong customer focus Problem solving & results orientated Ability to negotiate and influence IT literate with confident oral and written communication skills Thorough knowledge of CDM requirements Knowledge of SOR's Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company van or car allowance All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Required Qualifications SMSTS or CIOB, CISRS basic scaffold Apply below or to discuss your application further; contact: Laura Bourne () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Feb 26, 2026
Full time
Annual salary: up to £44,232.00 Site Manager Location: Islington Contract: Full Time, Permanent Salary up to £44,232 per annum, plus, company van or car allowance 42.5 hours per week Monday - Friday "A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company". About the Role As a Site Manager you will be working within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community you will be supporting high standard Site Management activities for Planned Works Programmes to Housing properties, delivering best in class customer service, and satisfying all safety, quality, and cost control standards Role Responsibilities Manage the day-to-day operational delivery of planned work/s contract and all associated staff and ensuring contractual KPI's targets are achieved and maintained Managing internal and external works to include wall cavity insulation, new windows, doors, storage heaters and roofing to include scaffolding within properties, tower blocks and working at heights Manage and monitor work programme progression and completion via ongoing site visits to ensure works are adequately resourced, being effectively delivered to set quality standard and completed on time and within budget Management of employees and sub-contractors, ensuring compliance and adherence to H&S regulations, Mears standard operating procedures & values, quality assurance accreditations, CDM and the company's commitment to best practice with legislation, codes of & good working practices relevant to all work activities Provide quotations for work, manage costs during work, ensure final accounts are completed accurately and to budget and information input is timely and accurate in support of this Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Liaising with Design Teams, Client Representatives and Consultants Provide good management of employees' performance, ensuring HR Policies & Procedures are followed Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements Follow and support policies, procedures, initiatives, and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Undertake any other duties as required by the company, provide back up to other site managers to cover any absences and attend informal and formal company & client meetings and training sessions as required Role Criteria Experience in the above role responsibilities SMSTS qualification Asbestos Awareness First aid at work Social housing refurbishment experience UK Full Driving License Knowledge of housing improvements measured term contracts and Schedule of Rates Managing, monitoring, recording, and reporting of Health & Safety and compliance Experience of managing sub-contractors Health & Safety knowledge, including COSHH Strong customer focus Problem solving & results orientated Ability to negotiate and influence IT literate with confident oral and written communication skills Thorough knowledge of CDM requirements Knowledge of SOR's Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company van or car allowance All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Required Qualifications SMSTS or CIOB, CISRS basic scaffold Apply below or to discuss your application further; contact: Laura Bourne () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Overview Annual salary: up to £28,186.33 Business Administration Apprentice Course title: Business Administration (Level 3) Location: Brent Contract Type: Fixed Term Apprenticeship Salary: Age 16-18: £7.96 per hour - 40 hours per week (including time at college) Age 19-20: £11.06 per hour - 42.5 hours per week (including time at college) Age 21+: £12.21 per hour (rising to £12.71 in April) - 42.5 hours per week (including time at college) Training provider: You will join Mears Group in the week commencing 03/08/2026. The programme has an expected duration of approximately 18 months About apprenticeships at Mears Group Apprenticeships are an underpinning part of Mears' philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond. All our Apprentices are paid above the national minimum wage, and you'll be paid for your normal working hours plus your attendance at college, with the opportunity to get real life experiences such as working in people's homes, getting involved in community projects and improving people's lives by being customer focused. What does a life as a Business Administration Apprentice look like? As a Business Support Apprentice within our Brent branch your main duties will be to listen, observe and participate in a range of tasks which will enable you gain new skills and knowledge that contribute to the successful achievement of the apprenticeship programme. A Business Support Apprentice will provide administration support to our responsive repairs Team. The duties include admin duties, working alongside the Planning Team, commercial team office duties, filing and photocopying. The apprenticeship course will cover the following Introduction to business administration within an housing environment Developing effective communication skills, including answering phone calls and responding to emails professionally Providing reception support and dealing with internal and external enquiries Administrative and office support skills, including filing, photocopying, and document management Data input and maintaining accurate records on internal systems Understanding confidentiality, data protection, and professional standards Supporting the team with day-to-day operational tasks Learning how the wider accommodation team operates and how departments work together Developing organisational and time-management skills in a busy office environment Building confidence in using office IT systems and software What do you need to be a successful applicant GCSEs in English and maths at grade 4 or above The ability to travel to your college provider and to your branch when required A genuine desire to learn and develop strong technical knowledge, including the skills, technology, and safety procedures needed to carry out the full range of tasks Strong communication skills Ability to build and maintain positive customer and client relationships Please note due to the nature of the role, successful applicants must complete a basic maths and English assessment What you will get Laptop and phone supplied An industry recognised qualification 25 days' annual leave, plus bank holidays £250 contribution towards driving lessons Annual Mears Fun Day - a company wide celebration as a thank you from the Executive Team Support from Mears Group Apprentice Ambassadors Apprenticeship events and reward trips Staff perks through Mears Rewards - including discounts on weekly groceries (up to 10%), holidays, eye test vouchers, ShareSave scheme, and more Application Process All applicants must submit their CV and complete the apprenticeship questionnaire via the Mears Careers website If shortlisted, you will be contacted to confirm whether you have been selected for the next stage - this may be an assessment centre or an individual interview Please note: as part of the selection process, you will be required to complete a basic maths and English test, similar to the assessments needed to join the college A bit about us Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well-being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group's expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities. Mears Group is committed to fostering a positive impact on society, making it an attractive prospect for individuals seeking a career in a socially responsible and dynamic organisation. A career with Mears Group means putting people and customers at the heart of what you do, every day. Our culture is built on what we call our 'Red Thread' - the common values we share that make us what we are. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Apply below or to discuss your application further; contact: Laura Bourne () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Feb 26, 2026
Full time
Overview Annual salary: up to £28,186.33 Business Administration Apprentice Course title: Business Administration (Level 3) Location: Brent Contract Type: Fixed Term Apprenticeship Salary: Age 16-18: £7.96 per hour - 40 hours per week (including time at college) Age 19-20: £11.06 per hour - 42.5 hours per week (including time at college) Age 21+: £12.21 per hour (rising to £12.71 in April) - 42.5 hours per week (including time at college) Training provider: You will join Mears Group in the week commencing 03/08/2026. The programme has an expected duration of approximately 18 months About apprenticeships at Mears Group Apprenticeships are an underpinning part of Mears' philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond. All our Apprentices are paid above the national minimum wage, and you'll be paid for your normal working hours plus your attendance at college, with the opportunity to get real life experiences such as working in people's homes, getting involved in community projects and improving people's lives by being customer focused. What does a life as a Business Administration Apprentice look like? As a Business Support Apprentice within our Brent branch your main duties will be to listen, observe and participate in a range of tasks which will enable you gain new skills and knowledge that contribute to the successful achievement of the apprenticeship programme. A Business Support Apprentice will provide administration support to our responsive repairs Team. The duties include admin duties, working alongside the Planning Team, commercial team office duties, filing and photocopying. The apprenticeship course will cover the following Introduction to business administration within an housing environment Developing effective communication skills, including answering phone calls and responding to emails professionally Providing reception support and dealing with internal and external enquiries Administrative and office support skills, including filing, photocopying, and document management Data input and maintaining accurate records on internal systems Understanding confidentiality, data protection, and professional standards Supporting the team with day-to-day operational tasks Learning how the wider accommodation team operates and how departments work together Developing organisational and time-management skills in a busy office environment Building confidence in using office IT systems and software What do you need to be a successful applicant GCSEs in English and maths at grade 4 or above The ability to travel to your college provider and to your branch when required A genuine desire to learn and develop strong technical knowledge, including the skills, technology, and safety procedures needed to carry out the full range of tasks Strong communication skills Ability to build and maintain positive customer and client relationships Please note due to the nature of the role, successful applicants must complete a basic maths and English assessment What you will get Laptop and phone supplied An industry recognised qualification 25 days' annual leave, plus bank holidays £250 contribution towards driving lessons Annual Mears Fun Day - a company wide celebration as a thank you from the Executive Team Support from Mears Group Apprentice Ambassadors Apprenticeship events and reward trips Staff perks through Mears Rewards - including discounts on weekly groceries (up to 10%), holidays, eye test vouchers, ShareSave scheme, and more Application Process All applicants must submit their CV and complete the apprenticeship questionnaire via the Mears Careers website If shortlisted, you will be contacted to confirm whether you have been selected for the next stage - this may be an assessment centre or an individual interview Please note: as part of the selection process, you will be required to complete a basic maths and English test, similar to the assessments needed to join the college A bit about us Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well-being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group's expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities. Mears Group is committed to fostering a positive impact on society, making it an attractive prospect for individuals seeking a career in a socially responsible and dynamic organisation. A career with Mears Group means putting people and customers at the heart of what you do, every day. Our culture is built on what we call our 'Red Thread' - the common values we share that make us what we are. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Apply below or to discuss your application further; contact: Laura Bourne () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Annual salary: up to £29,856.80 Resident Liaison Officer Thurrock Full Time - Fixed Term Contract Salary up to £29,856.80 per annum 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities.". About the Role As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Duties Provide a front-line professional service to all customers - pro-actively deliver a positive face to face experience Experience of handling multiple tasks in a high volume in a rapidly changing environment Coordinate and deliver all customer operational related tasks and communication materials as appropriate Ensure customer appointments are attended on time and to standard Encourage positive relationships between Mears and the customer, ensuring all actions are followed up and communicated effectively Support customer engagement activities across all channels Support Customer Service Centre with resolution of front-line complaints and queries Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations Convey accurate and timely information to customers and operational team, in clear simple terms Ensure customers opinions are acknowledged and feedback into operational teams - champion customer insight solution Experience of delivering community projects Key Criteria Social housing experience. Strong attention to detail Excellent communication skills written and verbally. Experience in delivering projects Dealing with residents and communication Complaint handling Benefits we can offer you 25 days annual leave plus bank holidays Company Van and Fuel Card Uniform Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Feb 25, 2026
Full time
Annual salary: up to £29,856.80 Resident Liaison Officer Thurrock Full Time - Fixed Term Contract Salary up to £29,856.80 per annum 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities.". About the Role As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Duties Provide a front-line professional service to all customers - pro-actively deliver a positive face to face experience Experience of handling multiple tasks in a high volume in a rapidly changing environment Coordinate and deliver all customer operational related tasks and communication materials as appropriate Ensure customer appointments are attended on time and to standard Encourage positive relationships between Mears and the customer, ensuring all actions are followed up and communicated effectively Support customer engagement activities across all channels Support Customer Service Centre with resolution of front-line complaints and queries Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations Convey accurate and timely information to customers and operational team, in clear simple terms Ensure customers opinions are acknowledged and feedback into operational teams - champion customer insight solution Experience of delivering community projects Key Criteria Social housing experience. Strong attention to detail Excellent communication skills written and verbally. Experience in delivering projects Dealing with residents and communication Complaint handling Benefits we can offer you 25 days annual leave plus bank holidays Company Van and Fuel Card Uniform Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
A leading housing organization in Greater London is seeking a General Manager - Head of Operations to oversee the execution of operational activities and manage a team of up to 200 staff members. This role involves delivering essential services for a housing stock of 39,000 homes, ensuring compliance with policies, and fostering a positive work environment. Candidates must possess strong leadership skills and a minimum of 2 years of experience in the social housing sector. Competitive salary up to £92,000 per annum offered.
Feb 25, 2026
Full time
A leading housing organization in Greater London is seeking a General Manager - Head of Operations to oversee the execution of operational activities and manage a team of up to 200 staff members. This role involves delivering essential services for a housing stock of 39,000 homes, ensuring compliance with policies, and fostering a positive work environment. Candidates must possess strong leadership skills and a minimum of 2 years of experience in the social housing sector. Competitive salary up to £92,000 per annum offered.