Livin Housing Limited
Annual salary: up to £92,000.00 General Manager - Head of Operations Location: Ealing - Office based Permanent - Full Time - 42.5 hours per week Salary up to £92,000 per annum depending on experience plus car allowance About the Role: As the General Manager and Head of Operations for our Joint Venture contract with A2Dominion, you will oversee the branch's overall performance and ensure the seamless execution of all operational activities. Leading a team of up to 200 staff members, you will drive strategic goals, manage daily operations, and cultivate a productive, engaged workforce. The role involves delivering repairs, voids, and planned works for a stock of 39,000 homes. Based at our co-located office in Ealing, the properties under this contract cover a broad geographical area, spanning the M4 corridor, Hampshire, and London. Key Responsibilities Oversee and manage the delivery of repairs, voids and planned works within a stock size of 39,000 homes Collaborate with the service lead manager to align administrative and financial processes with operational goals and objectives Ensure compliance with company policies and procedures Analyse data and provide insights and recommendations to support decision making Foster a positive and collaborative working environment, promoting professional growth and development among team members Lead and manage a team, providing guidance, support and development opportunities Foster a collaborative and high-performance culture, promoting accountability and continuous improvement Ensure administrative processes are efficient, compliant and supportive of operational objectives Provide effective leadership, a demonstrable strong approach to mentoring and motivation of staff within the Branch team by setting a clear direction for the contract(s) and leading by example. Set targets and objectives that encapsulate the Division's strategy Develop sustainable key Client/Stakeholder relationships, ensuring a high quality of customer engagement and involvement Ensure the customer experience is central to all activities and embedded in all stakeholders of the Branch/Contract operation to ensure an efficient and productive service is delivered to service users and client Review, monitor and control Branch/Contract performance to ensure delivery of P&L is in line with or exceeding agreed budget levels. Ensure at a minimum monthly structured reviews of the Branch/Contract that demonstrate stringent controls on all aspects of our cost base, work in progress, debt, operational productivity and other KPIs Demonstrate control over all business governance, risk management processes and adherence to delegated authorities. These include daily weekly, monthly and annual planning of resources including office staff, together with a demand-based approach to directly employed and subcontracted skilled trades You must have: Proven experience in the above duties A minimum of 2 years' experience in managerial role within the social housing sector to include local authorities and property services Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborative with diverse teams Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Bourne () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Annual salary: up to £92,000.00 General Manager - Head of Operations Location: Ealing - Office based Permanent - Full Time - 42.5 hours per week Salary up to £92,000 per annum depending on experience plus car allowance About the Role: As the General Manager and Head of Operations for our Joint Venture contract with A2Dominion, you will oversee the branch's overall performance and ensure the seamless execution of all operational activities. Leading a team of up to 200 staff members, you will drive strategic goals, manage daily operations, and cultivate a productive, engaged workforce. The role involves delivering repairs, voids, and planned works for a stock of 39,000 homes. Based at our co-located office in Ealing, the properties under this contract cover a broad geographical area, spanning the M4 corridor, Hampshire, and London. Key Responsibilities Oversee and manage the delivery of repairs, voids and planned works within a stock size of 39,000 homes Collaborate with the service lead manager to align administrative and financial processes with operational goals and objectives Ensure compliance with company policies and procedures Analyse data and provide insights and recommendations to support decision making Foster a positive and collaborative working environment, promoting professional growth and development among team members Lead and manage a team, providing guidance, support and development opportunities Foster a collaborative and high-performance culture, promoting accountability and continuous improvement Ensure administrative processes are efficient, compliant and supportive of operational objectives Provide effective leadership, a demonstrable strong approach to mentoring and motivation of staff within the Branch team by setting a clear direction for the contract(s) and leading by example. Set targets and objectives that encapsulate the Division's strategy Develop sustainable key Client/Stakeholder relationships, ensuring a high quality of customer engagement and involvement Ensure the customer experience is central to all activities and embedded in all stakeholders of the Branch/Contract operation to ensure an efficient and productive service is delivered to service users and client Review, monitor and control Branch/Contract performance to ensure delivery of P&L is in line with or exceeding agreed budget levels. Ensure at a minimum monthly structured reviews of the Branch/Contract that demonstrate stringent controls on all aspects of our cost base, work in progress, debt, operational productivity and other KPIs Demonstrate control over all business governance, risk management processes and adherence to delegated authorities. These include daily weekly, monthly and annual planning of resources including office staff, together with a demand-based approach to directly employed and subcontracted skilled trades You must have: Proven experience in the above duties A minimum of 2 years' experience in managerial role within the social housing sector to include local authorities and property services Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborative with diverse teams Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Bourne () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Livin Housing Limited
Annual salary: up to £44,232.00 Site Manager Location: Islington Contract: Full Time, Permanent Salary up to £44,232 per annum, plus, company van or car allowance 42.5 hours per week Monday - Friday "A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company". About the Role As a Site Manager you will be working within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community you will be supporting high standard Site Management activities for Planned Works Programmes to Housing properties, delivering best in class customer service, and satisfying all safety, quality, and cost control standards Role Responsibilities Manage the day-to-day operational delivery of planned work/s contract and all associated staff and ensuring contractual KPI's targets are achieved and maintained Managing internal and external works to include wall cavity insulation, new windows, doors, storage heaters and roofing to include scaffolding within properties, tower blocks and working at heights Manage and monitor work programme progression and completion via ongoing site visits to ensure works are adequately resourced, being effectively delivered to set quality standard and completed on time and within budget Management of employees and sub-contractors, ensuring compliance and adherence to H&S regulations, Mears standard operating procedures & values, quality assurance accreditations, CDM and the company's commitment to best practice with legislation, codes of & good working practices relevant to all work activities Provide quotations for work, manage costs during work, ensure final accounts are completed accurately and to budget and information input is timely and accurate in support of this Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Liaising with Design Teams, Client Representatives and Consultants Provide good management of employees' performance, ensuring HR Policies & Procedures are followed Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements Follow and support policies, procedures, initiatives, and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Undertake any other duties as required by the company, provide back up to other site managers to cover any absences and attend informal and formal company & client meetings and training sessions as required Role Criteria Experience in the above role responsibilities SMSTS qualification Asbestos Awareness First aid at work Social housing refurbishment experience UK Full Driving License Knowledge of housing improvements measured term contracts and Schedule of Rates Managing, monitoring, recording, and reporting of Health & Safety and compliance Experience of managing sub-contractors Health & Safety knowledge, including COSHH Strong customer focus Problem solving & results orientated Ability to negotiate and influence IT literate with confident oral and written communication skills Thorough knowledge of CDM requirements Knowledge of SOR's Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company van or car allowance All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Required Qualifications SMSTS or CIOB, CISRS basic scaffold Apply below or to discuss your application further; contact: Laura Bourne () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Annual salary: up to £44,232.00 Site Manager Location: Islington Contract: Full Time, Permanent Salary up to £44,232 per annum, plus, company van or car allowance 42.5 hours per week Monday - Friday "A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company". About the Role As a Site Manager you will be working within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community you will be supporting high standard Site Management activities for Planned Works Programmes to Housing properties, delivering best in class customer service, and satisfying all safety, quality, and cost control standards Role Responsibilities Manage the day-to-day operational delivery of planned work/s contract and all associated staff and ensuring contractual KPI's targets are achieved and maintained Managing internal and external works to include wall cavity insulation, new windows, doors, storage heaters and roofing to include scaffolding within properties, tower blocks and working at heights Manage and monitor work programme progression and completion via ongoing site visits to ensure works are adequately resourced, being effectively delivered to set quality standard and completed on time and within budget Management of employees and sub-contractors, ensuring compliance and adherence to H&S regulations, Mears standard operating procedures & values, quality assurance accreditations, CDM and the company's commitment to best practice with legislation, codes of & good working practices relevant to all work activities Provide quotations for work, manage costs during work, ensure final accounts are completed accurately and to budget and information input is timely and accurate in support of this Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Liaising with Design Teams, Client Representatives and Consultants Provide good management of employees' performance, ensuring HR Policies & Procedures are followed Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements Follow and support policies, procedures, initiatives, and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Undertake any other duties as required by the company, provide back up to other site managers to cover any absences and attend informal and formal company & client meetings and training sessions as required Role Criteria Experience in the above role responsibilities SMSTS qualification Asbestos Awareness First aid at work Social housing refurbishment experience UK Full Driving License Knowledge of housing improvements measured term contracts and Schedule of Rates Managing, monitoring, recording, and reporting of Health & Safety and compliance Experience of managing sub-contractors Health & Safety knowledge, including COSHH Strong customer focus Problem solving & results orientated Ability to negotiate and influence IT literate with confident oral and written communication skills Thorough knowledge of CDM requirements Knowledge of SOR's Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company van or car allowance All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Required Qualifications SMSTS or CIOB, CISRS basic scaffold Apply below or to discuss your application further; contact: Laura Bourne () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.