Crimson Hotels Group

A leading hotel group in the UK is seeking a Night Manager to oversee front office operations during night shifts. This role involves managing guest check-in/check-out, supporting guest requests, and leading the night team for exceptional service. The ideal candidate will have prior experience in a similar role and demonstrate strong communication, adaptability, and a proactive attitude. Health benefits, exclusive discounts, and a pension scheme are among the perks offered.

DoubleTree by Hilton Hotel London - Victoria Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability. DoubleTree by Hilton Hotel London - Victoria is a contemporary 4 star property featuring 251 bedrooms, including 7 elegant suites. Perfectly situated opposite Victoria Station, it offers unmatched access to London's top attractions, from Buckingham Palace and Westminster Abbey to the West End. Terminus Kitchen & Bar serves modern European cuisine, while the stylish bar and lounge provide relaxed spaces to unwind. With its prime central location, the hotel combines comfort, style, and convenience ideal for both business and leisure stays. Why Join Us? Exclusive hotel discounts within the Crimson Hotel Group. Staff rate discounts Hilton worldwide. Extra Day Off for Your Birthday - Because your day matters. Employee Assistance Programme and wellbeing. Free refreshments and freshly cooked meals while on duty. Learning and development opportunities for career progression. Health Benefit schemes. Recognition and reward schemes. Pension Scheme & Life Assurance. Discounts in our F&B Outlets. What your day will look like? As a Night Manager, you will be responsible for overseeing Front Office operations during the night shift, ensuring exceptional guest service by anticipating and responding to guest needs. You will manage check in and check out processes, support guests with any requests, and lead the night team. In addition, you will ensure the safety, security, and smooth running of the hotel overnight, complete night audit and financial reports, and prepare the hotel for the following day's operations. What You'll Bring? You will have previous experience in a similar role. You are confident working on your own initiative, able to prioritise multiple tasks, and respond flexibly to varying situations and requests. A proactive, can do attitude, adaptability, and commitment to maintaining the highest standards are essential. You will also demonstrate excellent communication skills in English, a professional, well presented appearance, and the ability to work collaboratively with colleagues across all departments. Ready to make a difference? Apply now and let's create meaningful experiences. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.

The Crimson hotels is a fast growing, independently family-owned hotel group who manage seven branded hotels, operating under two major brands of Hilton and IHG. At Crimson we are passionate about creating meaningful experiences and we do this by connecting people through exceptional hospitality and making a sustainable impact in our community. The successful candidate will oversee all aspects of the C&E and support F&B department at Crowne Plaza London Gatwick Airport. The C&E Operations Manager will be responsible for the smooth and efficient running of all C&E operations ensuring excellent guest experience and achieving operational goals. Other Key responsibilities Collaborating with clients, sales teams, and other departments to plan and coordinate events, ensuring all requirements are met. Maintaining high service standards and ensuring guest satisfaction during events. To be readily available at all times to deal with customer queries, problems or complaints. A positive can-do attitude and be passionate about the hospitality industry. Act as the liaison between sales, operations, and clients to ensure smooth event planning and execution. Have strong people management skills and the ability to train and motivate people Personal qualities, skills and experience Previous experience gained in a hotel or hospitality environment ideally within in a leadership role. Good oral and written communication skills with the confidence and ability to engage and influence colleagues across the organisation. Strong organisation and planning skills and the ability to prioritise appropriately Knowildge of IT and systems skills In line with the requirements of the Asylum immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Evidence of eligibility will be required from candidates as part of the recruitment process. There are some great benefits of working with us: My Crimson Rewards and Recognition schemes (discount shopping and wellbeing), instant rewards and employee of the month e-vouchers 28 days annual leave Additional annual leave day for your birthday Access to Private Healthcare Plan, e.g. financial assistance towards the cost of healthcare Superb training appropriate to the role and development opportunities Complimentary refreshments and freshly cooked meals whilst on duty Free parking on site Employee introduction scheme Sales Champions Scheme Star of the month recognition A Crimson we want to be a great place to work where a diverse group of people from all backgrounds can input and thrive. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, disability, sex, sexual orientation, maternity or pregnancy, religion or belief.

DoubleTree by Hilton Hotel London - Victoria Benefits Exclusive hotel discounts within the Crimson Hotel Group. Staff rate discounts Hilton worldwide. Extra Day Off for Your Birthday - Because your day matters. Employee Assistance Programme and wellbeing. Free refreshments and freshly cooked meals while on duty. Learning and development opportunities for career progression. Health Benefit schemes. Recognition and reward schemes. Pension Scheme & Life Assurance. Discounts in our F&B Outlets. Responsibilities As a Receptionist, your role will be to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction. Your key duties as Receptionist will include handling check-in and check-out services for the guests and assisting them with requests during their stay. Qualifications You will have previous experience in a similar role. You are confident working on your own initiative, able to prioritise multiple tasks, and respond flexibly to varying situations and requests. A proactive, can-do attitude, adaptability, and commitment to maintaining the highest standards are essential. You will also demonstrate excellent communication skills in English, a professional, well-presented appearance, and the ability to work collaboratively with colleagues across all departments. Equal Employment Opportunity In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.