Turning Point UK

# Hospital Liaison Recovery Worker Job IntroductionAt Turning Point we provide services across the whole country which delivers end to end drug and alcohol treatment and support, family services, housing advice and support for those in contact with the criminal justice system, needle exchange system, and custody outreach. We are a specialist in delivering whole treatment system approaches across cities and county areas, which has led to the reduction in people falling through gaps between services and delivers improved outcomes.An exciting opportunity has arisen to join Horizons, a vibrant new partnership delivering substance use treatment and recovery services in Bristol. Horizons is delivered in partnership between Turning Point, Bristol Drugs Project, and seven other local and national partners. The partnership combines Turning Point's experience as an outstanding national substance use provider together with Bristol Drugs Project's long history of excellent service delivery in the city. As a Hospital Liaison Recovery Worker, based within our North Bristol hub, you'll make a real difference in the community and to their lives as you develop the personal, flexible and realistic support packages they need to help turn things around.The salary scale for our Recovery Worker roles is between £25,116 - £29,383. See our full salary scale below. Starting salary will be dependant on experience with annual pay progression up to scale point 5. 1 £25,870 2 £26,905 3 £27,981 4 £29,101 5 £30,265 You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role ResponsibilityThis role will work closely with our hospital and primary care partners to provide effective engagement and support to people being referred through hospital liaison, as well as individuals who require additional help and support due to co-existing physical and mental health needs.Recovery workers act as 'key workers' to a caseload of service users, supporting them to decide their goals around treatment and develop plans to achieve these. The role includes maintaining regular face to face contact with your clients, offering advice, information and psycho-social interventions as well as providing assessments, risk management planning and working closely with our clinical staff around prescribing needs and partner agencies. No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. You may have lived experience of substance Use/mental health/homelessness (self or a significant other), come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone. The Ideal CandidateYou'll understand substance use and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as mental health, housing or other health and social care provision. The role is varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be vital but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation.We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement.A background in hospital care, primary care, or mental health would be advantageous As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package:25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees .We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.Turning Point Attached documents Salary Starting salary £25,870 with annual pay progression up to £30,265 Frequency Annual Job Reference turningp/NORTH/12896 Contract Type Full Time Closing Date 28 April, 2026 Job Category Recovery Work Business Unit Substance Use Location Bristol, United Kingdom Posted on 14 April, 2026 Contract Details 37 hours Working Hours 37 hours per week Spread the word