Go Traffic Management Limited

Gas Site Manager Department: Cadent Employment Type: Permanent Location: Worsley Compensation: £40,000 - £45,000 / year Description As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the North West. The Service Delivery Supervisor will provide supervision to those teams under their jurisdiction, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. Key Responsibilities Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures Supervise, the opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information Ensure that all the client and operational requirements are met in a professional and efficient manner Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications SHEA (Gas) NRSWA 1991 (Supervisor) SCO 1,2 & 5 (preferred) IOSH or SMSTS (preferred) NCO Gas Level 2 / Gas manager's appreciation Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

Gas Site Manager Department: Cadent Employment Type: Permanent Location: Worsley Compensation: £40,000 - £45,000 / year Description As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the North West. The Service Delivery Supervisor will provide supervision to those teams under their jurisdiction, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. Key Responsibilities Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures Supervise, the opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information Ensure that all the client and operational requirements are met in a professional and efficient manner Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications SHEA (Gas) NRSWA 1991 (Supervisor) SCO 1,2 & 5 (preferred) IOSH or SMSTS (preferred) NCO Gas Level 2 / Gas manager's appreciation Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

A major traffic management company is seeking a Gas Site Manager to oversee the delivery of the Cadent Mains Replacement Programme in Worsley. You will manage operational teams, ensuring adherence to statutory requirements and high standards of safety and customer satisfaction. The ideal candidate will have relevant certifications such as SHEA (Gas) and NRSWA 1991 (Supervisor). A competitive salary between £40,000 and £45,000, along with a full benefits package, is offered.

A leading traffic management firm is seeking a Gas Site Manager to oversee the delivery of the Cadent Mains Replacement Programme. This role involves managing operational teams, ensuring compliance with safety standards, and supervising site activities. Candidates must hold relevant qualifications such as SHEA (Gas) and NRSWA 1991 (Supervisor). The position offers a competitive salary of £40,000 - £45,000 per year based on experience. A complete benefits package is included.

A leading traffic management company in the UK is seeking a Customer Care Co-Ordinator to ensure excellence in service delivery. In this role, you will handle customer queries and complaints, ensuring full satisfaction. The ideal candidate will have previous experience in a customer-focused position, with strong communication and analytical skills. A competitive salary of £28,000 - £28,600 per year is offered along with a full benefits package.

Customer Care Co-Ordinator Department: National Grid Employment Type: Permanent Location: Alfreton Compensation: £28,000 - £28,600 / year Description As a Customer Care Co-ordinator on our National Grid Electricity Distribution Contract, you will be responsible for ensuring customers receive an excellent service and ensure compliance against agreed levels of service. The role will also be responsible for managing close out calls with the customer at the end of the job and ensuring our customers are 100% satisfied with everything we have done. In addition to the above, the role will support the wider team in understanding and analysing customer survey data and leading process improvements for the customer. Key Responsibilities You will lead any customer queries or complaints associated with delivery You will log and chase for updates relating to any customer concerns ensuring they are dealt with within a timely manner You will work with Supervisors and Colleagues to investigate the root causes of failings and work alongside our Customer Liaison Officer to help navigate better practices to avoid future issues of a similar nature. You will report daily to Framework managers the current amount of outstanding enquiries or complaints to inform them of the teams performance. You will lead the close out call activities to the customer to make sure they are 100% happy with the outcome of their query Experience and Qualifications Previous experience in a similar, customer focused role Willingness to learn Enthusiastic and self-motivated Ability to lead and motivate others Effective verbal and written communication skills with the ability to engage with Customers Willingness to challenge processes and implement change where necessary Ability to coach those working within your team and wider network Ability to analyse data and understand how to make improvements which will have a positive impact on performance Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.