NES Fircroft Engineering Services

Application Integration Engineer - Permanent - Knutsford Hybrid - 3 days on site, 2 days remote My client is looking for someone who enjoys working across application configuration, system integration, & complex environments. My client builds cloud-based communications platform that integrates with enterprise systems & powers Real Time communication workflows across distributed microservices. Cloud-native microservice architecture. Enterprise voice & communications systems. Third-party application integrations. Multi-tenant SaaS environments. Customer-like integration & validation setups. This is a hands-on technical engineering role focused on making sure my client's application ecosystem works as a complete integrated solution. Responsible for the configuration, integration, & reliability of microservices & platform services, third-party integrations, selected enterprise voice/communication systems, Product teams (end-to-end feature validation). Application Integration Engineer required: - Experience with enterprise communication or complex application environments. Exposure to systems such as: Cisco CUCM, Microsoft Teams Voice, Webex Calling, Avaya, Genesys, or similar. Strong understanding of application configuration concepts (users, routing, policies, tenants, etc.). Comfortable working with distributed systems (logs, APIs, configuration tools). Strong analytical & troubleshooting mindset. Nice to Have: - Exposure to SIP-based systems (conceptual understanding is sufficient). Experience with SaaS, microservices, or cloud-native applications. Understanding of authentication systems (OIDC, SAML, OAuth). Basic Scripting or automation (Bash, Python, etc.) Application Integration Engineer will be working on: - Configure client's application services across a microservice-based architecture. Manage application-level configuration (tenants, users, roles, routing, feature flags, etc.). Integrate & configure third-party applications & services. Maintain realistic multi-tenant environments that reflect customer deployments. Ensure end-to-end application behaviour is consistent across environments. System Integration (Including Voice Platforms). Support integration with enterprise communication systems such as, Cisco CUCM. Microsoft Teams Voice. Cisco Webex Calling. Other UC or contact center platforms where relevant. Understand key configuration concepts (routing, users, policies, dial plans, integration points). Ensure correct end-to-end behaviour between my client's platforms & external systems Application Integration Engineer Integration Lab Ownership: - Own & maintain my client's integration & QA lab environment. Ensure environments are stable, usable, & representative of real customer setups. Support QA teams in reproducing & investigating complex issues. Work with Engineering to validate new features in integrated environments. Work closely with developers to understand microservice interactions & dependencies. Debug configuration & integration issues across multiple systems. Document setup procedures, configurations, & integration patterns. Help improve internal tooling & environment automation With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

Sales & Finance Controller Permanent - Knutsford Part time - 20 hours per week Required:- Experience in a role requiring KPI tracking & data-heavy administration. Advanced proficiency in HubSpot (including Reporting Suites & Dashboards) is essential. Analytical Rigour: The ability to not just report data, but to interpret what the numbers mean for the company's bottom line. Communication: Comfortable presenting performance data to senior management & challenging data inconsistencies. Bascially take of the KPI's of the take over KPI'S, all the administration, experience of driving sales, operations/finance role. Sales & Finance Controller Role Overview Seeking a commercially minded Sales & Finance Controller to join our team in Knutsford. Reporting to the Finance Director, you will be responsible for bridging the gap between sales, marketing, & finance. A key part of this role is the implementation & rigorous monitoring of KPI frameworks within HubSpot to ensure the business meets its growth & profitability targets. Key Responsibilities 1. KPI Implementation & Monitoring Framework Setup: Work with the Finance Director & department heads to establish clear, measurable KPIs for both Sales (eg, conversion rates, average deal size) & Marketing (eg, MQL-to-SQL ratios, Cost Per Lead). Performance Tracking: Maintain daily & weekly monitoring of these KPIs, highlighting any deviations from targets to the Finance Director immediately. Accountability Reporting: Produce "Red/Amber/Green" (RAG) status reports to track departmental performance against the annual business plan. HubSpot CRM & Marketing Intelligence Data Attribution: Ensure Marketing leads are correctly attributed in HubSpot to provide accurate ROI reporting on marketing spend. Funnel Analysis: Monitor the velocity of the sales funnel, identifying bottlenecks where leads are failing to progress. Dashboard Management: Create & manage HubSpot dashboards that provide a Real Time "health check" of both sales & marketing activity. Financial & Commercial Administration Revenue Alignment: Ensure all sales activity recorded in HubSpot accurately reflects the financial invoicing & revenue recognition schedules. Audit & Integrity: Conduct regular data cleanses to ensure KPI reporting is based on accurate, up-to-date information. Credit & Contract Support: Manage contract documentation & support credit control efforts as directed by the Finance Director. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

Telephone Integration Engineer/Pre-Sales - Permanent - Knutsford Hybrid - 3 days on site, 2 days remote 40 hour week Required: - This is more of a pre-sales or telephone integration engineer role, understand the clients need wo work with partners, complex integration move to post sale, to do the design for Pre-Sales and create solutions then hand over to the Engineering team for implementation, integrate my clinet's systems. Any cloud platforms AWS, Azure, Google Cloud ir required. Any Pre-Sales. APIs, microservices, integrations, Data flows, scalability, security. Infrastructure concepts: Networking, authentication, IAM Containers (Docker, Kubernetes). Understanding of: DevOps practices, CI/CD pipelines Databases (SQL & NoSQL). Agile/Scrum certifications. ITIL (for service-oriented environments). Experience with RFPs, proposals, & SOWs. 3-8+ years in roles such as a Sales Engineer/Pre-Sales Engineer. Technical Consultant. Implementation Architect Nice-to-Have Telephone Integration Engineer/Pre-Sales Overview: Skills & Experience Essential Proven experience in a customer-facing Pre-Sales or Technical Consultant role Strong experience producing customer-facing HLDs & LLDs Experience designing SaaS or managed service solutions Understanding of regulated or compliance-driven environments Excellent customer communication, workshop facilitation, & presentation skills Ability to balance customer requirements with product & service constraints Desirable Experience with compliance, archiving, or regulated data platforms Exposure to financial services or regulated communications environments Experience supporting technical pre-sales or complex customer onboarding Familiarity with structured service delivery or professional services models Telephone Integration Engineer/Pre-Sales Personal Attributes Strong customer-first mindset Confident, credible, & consultative in customer engagements Structured & detail-oriented in design documentation Comfortable managing multiple customer designs concurrently Qualifications Bachelor's degree in: Computer Science or Software Engineering or Information Systems or Engineering or a related technical field or relevant business experience With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

PLM/CAD Application Support - Permanent - Appledore, Devon On site - 5 days per week 40 hour week - Finish at 12.30pm on Friday's Very occasional travel to other sites - Must be able to drive & have a car Required: - Hands on experience supporting PLM & CAD applications. Proven experience providing first line application support for PLM/CAD systems, owning incidents through to resolution. Strong working knowledge of engineering workflows, including design, engineering change control, & configuration management. Experience supporting engineers & manufacturing users in operational, production critical settings. Ability to diagnose PLM/CAD application issues & work effectively with central application SMEs to resolve them. Experience supporting integrated enterprise environments, including ERP systems (eg SAP) alongside PLM/CAD. Confident communicator with the ability to work directly with engineering & manufacturing stakeholders PLM/CAD Application Support Job Description Be the on site expert for business & enterprise applications, ensuring stable, reliable, & proactive application support across the site. You will keep critical engineering & manufacturing applications running, providing first line support & owning tickets through to resolution. This role places you at the heart of the operation supporting PLM, CAD, & SAP, as well as everyday applications, working directly with engineers & production teams, & taking full ownership of issues from first report to final fix. Acting as the local interface between site teams & stakeholders, Enterprise Applications, & the wider IT organization, you will support a complex engineering & manufacturing environment. The role requires strong hands on experience with business critical systems, particularly PLM (Teamcenter/Windchill) & CAD, & a clear understanding of how applications enable engineering, production, & operational processes. If you thrive in hands on application support, understand engineering workflows, & want real ownership of mission critical systems, this role is for you. The Role Provide hands on first line application support for PLM & CAD systems used by engineering & manufacturing teams, owning incidents, requests, & problems through to resolution Develop deep, site specific knowledge of engineering workflows, configurations, integrations, & dependencies across PLM, CAD, SAP, & related systems. Ensuring minimal disruption to design, engineering change, & production processes Diagnose application issues & escalate effectively to central application SMEs, tracking progress through to closure Build strong relationships with engineering, manufacturing, & operational stakeholders to understand application usage & identify improvement opportunities Collaborate with Enterprise Applications teams to ensure consistent standards, knowledge sharing, & continuous improvement Work closely with the Site IT Business Partner to align application support priorities Participate in site & cross functional projects focused on digital transformation & process optimization Maintain accurate documentation for application support procedures & known issues. Provide on site support with occasional travel to other sites as required PLM/CAD Application Support - Permanent - Appledore, Devon With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

PLM/CAD Application Support Engineer - Permanent - Methil, Fife On site 5 days per week 37 hour week - 12.30pm Finish on Fridays Very occasional travel to other sites - Must be able to drive & have a car Required: - Hands on experience supporting PLM & CAD applications. Proven experience providing first line application support for PLM/CAD systems, owning incidents through to resolution. Strong working knowledge of engineering workflows, including design, engineering change control, & configuration management. Experience supporting engineers & manufacturing users in operational, production critical settings. Ability to diagnose PLM/CAD application issues & work effectively with central application SMEs to resolve them. Experience supporting integrated enterprise environments, including ERP systems (eg SAP) alongside PLM/CAD. Confident communicator with the ability to work directly with engineering & manufacturing stakeholders PLM/CAD Application Support Engineer Job Description Be the on site expert for business & enterprise applications, ensuring stable, reliable, & proactive application support across the site. You will keep critical engineering & manufacturing applications running, providing first line support & owning tickets through to resolution. This role places you at the heart of the operation supporting PLM, CAD, & SAP, as well as everyday applications, working directly with engineers & production teams, & taking full ownership of issues from first report to final fix. Acting as the local interface between site teams & stakeholders, Enterprise Applications, & the wider IT organization, you will support a complex engineering & manufacturing environment. The role requires strong hands on experience with business critical systems, particularly PLM (Teamcenter/Windchill) & CAD, & a clear understanding of how applications enable engineering, production, & operational processes. If you thrive in hands on application support, understand engineering workflows, & want real ownership of mission critical systems, this role is for you. The Role Provide hands on first line application support for PLM & CAD systems used by engineering & manufacturing teams, owning incidents, requests, & problems through to resolution Develop deep, site specific knowledge of engineering workflows, configurations, integrations, & dependencies across PLM, CAD, SAP, & related systems. Ensuring minimal disruption to design, engineering change, & production processes Diagnose application issues & escalate effectively to central application SMEs, tracking progress through to closure Build strong relationships with engineering, manufacturing, & operational stakeholders to understand application usage & identify improvement opportunities Collaborate with Enterprise Applications teams to ensure consistent standards, knowledge sharing, & continuous improvement Work closely with the Site IT Business Partner to align application support priorities Participate in site & cross functional projects focused on digital transformation & process optimization Maintain accurate documentation for application support procedures & known issues. Provide on site support with occasional travel to other sites as required PLM/CAD Application Support - Permanent - Methil, Fife With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.