RG Setsquare

Permanent role Electrician role Peterborough areas RG Setsquare is working closely with a maintenance contractor who have a few opportunities for experienced Electricians to join their team based in Peterborough. They work within the social housing sector and are looking for people to carry out day to day responsive fault finding and repairs, operating in occupied homes. Essential: Level 3 C&G, or NVQ3 with AM2 18sth Edition Full UK Driving License This is a permanent role, offering a company van, security as well as the usual paid holiday and pension contribution that you would expect with any perm role. In addition, the contractor offers a long list of genuinely competitive benefits, which we can discuss with you directly, if this role is of interest.

Transformation Project officer SEND Transformation Programme Rate: 268.18 per day (Umbrella) Pattern Hybrid - 2 days per week in-office Contract: Full-time (5 days per week) We are seeking a highly organised and proactive Project Officer to support the delivery of a high-impact SEND Transformation Programme. This role is key to ensuring effective coordination and smooth programme delivery, driving meaningful improvements for children and young people with special educational needs and disabilities. Key Responsibilities: Maintain and update project documentation, plans, and trackers Monitor actions, risks, issues, and milestones Coordinate workshops, meetings, and stakeholder events Take accurate minutes and track follow-up actions Prepare reports and support programme communications Work independently and manage competing priorities effectively Key Requirements: Proven experience supporting complex projects or programmes Strong data skills, including analysis and presentation (advanced Excel essential) Excellent written and verbal communication skills Ability to engage with a wide range of stakeholders Ideally, experience within a SEND service or similar environment This is an excellent opportunity to contribute to a meaningful transformation programme and make a real difference. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

I am working with a client who is in need of an electrician in Harrow/ North West London areas, You will be required to carry out all aspects of maintenance such as changing sockets, fuses, lights, fuse boards, also carrying out EICRS, Testing and Inspection, Fault Finding, this will be within domestic and social housing properties, This role is paying upto 24 an hour + a van, fuel card and all materials, call out rota and overtime available, You will require a 2391, 18th edition and Level 3 Electrical installation, a full UK driving licence is also required. This role is an immediate start. If you are interested please apply and I will be in touch. Thanks RG Setsquare is acting as an Employment Business in relation to this vacancy.

Facilities Co-Ordinator Aberdeen 1 year contract 16.83ph - 22.45ph We are currently recruiting for an Facilities Co-Ordinator on a 1-year contract for an industrial and energy client based at their head office in Dyce. We are looking for someone with experience in a client-facing facilities management role at supervisory level . Experience within an industrial or oil & gas environment would be highly advantageous. The client operates across 6 sites in North East Scotland . While the role is primarily based in Dyce, there may be a requirement to cover other locations, therefore a valid driver's licence is essential . Rate: 16.38 per hour (PAYE) 22.40 per hour (CIS) Key Responsibilities: Operational Support: Assist Property Managers with repairs, investment plans, and both preventative and reactive maintenance. Client Liaison: Act as a key point of contact for frontline clients, coordinating facilities tasks and managing work orders. Compliance: Ensure adherence to Health & Safety regulations, including HSE reporting. Contractual & Financial Support: Support contractor performance management and contribute to budgetary compliance. Technical Coordination: Oversee Mechanical & Electrical (M&E) building maintenance, ensuring systems operate efficiently and reliably. If you are available please apply with your CV today. Kind regards RG Setsquare is acting as an Employment Business in relation to this vacancy.

Maintenance Surveyor Housing association Covering East London Must drive Hybrid working The role: Working for a large Housing Association, this role is an ongoing temp contract covering a patch in East London. Repairs role covering Damp and Mould, Insurance cases, some Disrepair, general Day to day repairs. Hybrid working available - do your admin / reports from home when not out on inspections Looking to interview and start asap. Key Experience: Experienced construction professional. Able to diagnose repair issues and suggest remedial action. Ideally within Social Housing. Must drive and have own vehicle Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Disrepair Surveyor Local Council Hybrid working - 3 days in office / site and 2 from home 43-44 per hour - 35-45 billable hours per week Ongoing contract The role: Experienced Building Surveyor required to work in the Disrepair team for a London Borough. You will be responsible for the progress of repairs on disrepair claims through to completion in properties in North and South of the borough, review expert reports and disrepair letters of claim, carry out pre work surveys and use SOR codes to create job specifications for the works to be carried out by the Councils contractors and sub-contractors. Deal with all technical aspects of cases received by the team effectively and efficiently. Carry out essential repairs, avoid liability from legal disrepair action whenever possible; alternatively where this is not possible ensure claims are effectively mitigated. Liaise closely and establish good working relationships with lawyers in the Chief Executive's Directorate and other Repair sections Key Skills and experience: Managing works from specification through to post inspection Organised and proactive - able to manage their own calendar and caseload Some knowledge / experience of disrepair work Ability to effectively manage a technical caseload within target deadlines. Ability to write and prepare specifications for repairs and maintenance works Please apply with an up to date CV Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Neighbourhood Officer - East London Rate: 25.53 - 27.12 ph (Umbrella). PAYE options also available Hybrid - mix of office / home / resident visits working We're seeking an experienced Neighbourhood Officer to join a busy Housing Association, managing a patch across East London . You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Must be a driver and have access to a vehicle Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Contract: Rolling 3-month assignment, immediate start. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Mobile Refrigeration Engineer West OR East Scotland 42,750 + 2500 Standby + Overtime + Vehicle RG Setsquare are recruiting for an experienced Mobile Refrigeration Engineer to join a leading facilities management provider supporting a commercial portfolio in the Foodservice and Food/Drink retail sector This is a fully mobile position covering multiple Hospitality and catering sector across either East or West Scotland depending on home location (2x positions available), Maintaining and repairing a wide range of chilled and frozen display and storage assets The Role Service, maintenance and repair of commercial refrigeration systems Fault finding on packs, cold rooms, display cabinets and integral units Participation in standby rota Ensuring compliance with F-Gas and health & safety standards Working independently across multiple retail locations What We're Looking For NVQ Level 2/3 in Refrigeration & Air Conditioning Valid F-Gas Certification (Category 1) Experience working on hospitality & catering refrigeration systems Full UK Driving Licence Strong fault-finding and diagnostic skills What's On Offer Basic salary 42,000 - 43,000 (DOE) Standby allowance & enhanced overtime rates Company van & fuel card 25 days holiday + bank holidays Pension scheme Ongoing training & development RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Senior Commercial Manager - Healthcare (PFI / Hard FM) Homebased with UK travel (Midlands & North bias) We are working with a leading infrastructure / services organisation delivering complex Healthcare PFI portfolios across the UK. With a strong pipeline of technical services growth and upcoming CoBP / Handback activity, they are now looking to appoint a Senior Commercial Manager to act as a key No.2 to the Commercial Director. This is a high-impact, strategic role suited to someone who combines technical FM understanding with strong commercial acumen and thrives in complex, multi-stakeholder PFI environments. The Role You will take a lead position across a diverse portfolio of Hard and Soft FM PFI contracts, including: Multiple healthcare PFI schemes (Hard FM-led, alongside Soft FM demobilisation activity) Involvement in CoBP (Code of Best Practice) and Handback strategy Oversight of both standalone and bundled service models Supporting growth across technical / engineering services within healthcare This role goes beyond traditional QS/commercial management - you'll be expected to think like a consultant, challenge positions, and unlock value across contracts. Key Responsibilities Provide commercial leadership across PFI contracts, including interpretation of complex payment mechanisms Lead and support Handback & CoBP processes, including survey alignment and risk mitigation Advise operational teams on contractual obligations, compliance, and commercial strategy Identify and drive margin improvement and commercial opportunities Support and lead on disputes, variations, benchmarking, and lifecycle positions Engage with SPVs, lenders, and stakeholders across the PFI structure Act as a true business partner to operations, regularly visiting sites What We're Looking For Strong background in PFI / PPP environments (Healthcare highly desirable) Proven experience in Hard FM / Technical Services (engineering-led contracts) Ability to understand payment mechanisms and build robust commercial positions Experience across CoBP, Handback, or lifecycle / asset condition (Condition B etc.) Commercially astute with a consultative, solutions-led mindset Exposure to SPVs / ProjectCo structures (e.g. Semperian, Innisfree, Equitix, InfraRed) advantageous Why Join? Opportunity to step into a true No.2 role with a pathway to Commercial Director level Be part of a business actively growing its Technical Services capability in Healthcare Work across a diverse and complex PFI portfolio with real influence Join at a critical time with Handback activity and long-term strategic projects If you're a commercially sharp PFI professional, ideally with a technical grounding and want to step into a broader, more strategic role - this is a standout opportunity. RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Hygiene Manager (Food Production) - Largest biscuit factory in Europe We're recruiting for a Hygiene Manager to take ownership of cleaning and food safety standards within a fast-paced food production environment. This is a key operational role where you'll lead a team of around 30, ensuring all production areas and machinery are cleaned safely, effectively, and in line with strict hygiene and compliance standards. If you come from food manufacturing and understand the importance of hygiene in keeping production running safely and efficiently, this is a role where you can make a real impact. The Role Lead, manage and develop a team of 30 hygiene operatives Take full ownership of hygiene standards across production areas Oversee the safe strip-down, cleaning, and reassembly of machinery Ensure compliance with food safety, hygiene, and H&S procedures Manage the correct use of chemicals and cleaning equipment Support site operations in maintaining safe, efficient production Identify risks, resolve issues, and drive continuous improvement What We're Looking For Experience as a Hygiene Manager or Supervisor within food manufacturing / FMCG Strong understanding of food safety and hygiene standards (HACCP) Experience cleaning production machinery and equipment Knowledge of COSHH and safe chemical handling Proven experience leading teams in a production environment Organised, proactive, and confident working in a fast-paced setting Why Apply? Monday-Friday working pattern Key leadership role within a live production environment Real ownership of hygiene standards on-site Stable, long-term contract Benefits include: Virtual GP access Financial wellbeing support & early pay access Flexible lifestyle benefits platform Ongoing training and development Interested? If you're currently working in food manufacturing hygiene and ready to step into (or continue in) a leadership role with real responsibility, get in touch for a confidential chat. RG Setsquare is acting as an Employment Agency in relation to this vacancy.

RG Setsquare is looking for Bricklayers to start ASAP in Newton Abbot Must have BPSS clearance with EL1 and valid bricklaying experience. The duties of a bricklayer include: Reading and interpreting technical drawings and specifications Measuring, cutting, and assembling materials accurately Laying bricks, blocks, and other masonry units to construct or repair structures Mixing and applying mortar, ensuring structural integrity and quality finishes Collaborating with other trades on-site to ensure efficient workflow Maintaining a safe and clean working environment Identifying potential risks and implementing appropriate safety measures Using tools and equipment safely and correctly Ensuring work meets project timelines and quality standards This is a long-term role with an immediate start . Please feel free to apply directly via this advert. Your application will be sent to Aditi Ajay url removed directly, who will be in touch shortly. Or, feel free to call Aditi directly on (phone number removed) . RG Setsquare is committed to equality in the workplace and is an equal opportunity employer. RG Setsquare is acting as an Employment Business in relation to this vacancy. RG Setsquare is acting as an Employment Business in relation to this vacancy.

Greetings, Resourcing Group is looking for a highly skilled, meticulous Plumber/Bathroom Fitter to join our team. You won't just be fixing leaks; you will be responsible for the full end-to-end installation of wetrooms and luxury bathrooms. Key Responsibilities: Plumbing: Full 1st and 2nd fix, including rerouting drainage for flush-floor wetroom trays. Waterproofing: Expert application of tanking systems (liquid membranes/matting) to ensure 100% watertight finishes. Carpentry/Prep: Altering floor joists for tray installation and boarding walls (ply/aqua-board). Tiling: Precision tiling using porcelain, ceramic, or natural stone. Finishing: High-standard silicone work and final fitting of glass screens and brassware. Requirements: Proven Experience: Minimum 2 years in wetroom installations. Multi-Skilled: Strong competency in plumbing, basic carpentry, and professional tiling. Problem Solver: Ability to work from technical drawings and navigate site-specific challenges. Tools & Transport: Must have your own professional tools and a clean driving licence. Reliability: Punctual, tidy, and respectful of high-end residential properties.

Greetings, We are looking for a highly skilled, meticulous Plumber/Bathroom Fitter to join our team. You won't just be fixing leaks; you will be responsible for the full end-to-end installation of wetrooms and luxury bathrooms. Key Responsibilities: Plumbing: Full 1st and 2nd fix, including rerouting drainage for flush-floor wetroom trays. Waterproofing: Expert application of tanking systems (liquid membranes/matting) to ensure 100% watertight finishes. Carpentry/Prep: Altering floor joists for tray installation and boarding walls (ply/aqua-board). Tiling: Precision tiling using porcelain, ceramic, or natural stone. Finishing: High-standard silicone work and final fitting of glass screens and brassware. Requirements: Proven Experience: Minimum 2 years in wetroom installations. Multi-Skilled: Strong competency in plumbing, basic carpentry, and professional tiling. Problem Solver: Ability to work from technical drawings and navigate site-specific challenges. Tools & Transport: Must have your own professional tools and a clean driving licence. Reliability: Punctual, tidy, and respectful of high-end residential properties. If you are interested, please respond with your CV attached or call (phone number removed)

Repairs Planner initial 3-4 months with possible extension Hybrid - 2 days on site in Chelmsford / 3 from home 18.48 ph umbrella / 37 hrs per week The role: Schedule surveyor appointments with customers for the purposes of conducting Stock Condition Surveys and EPC Assessments, manage surveyors' calendars for this purpose. Review and validate completed Stock Surveys Use initiative to identify issues that are reportable under Awaab's Law and Decent Homes Standard, record in relevant systems and refer customers to other departments where required. Maintain Housing Management system ensuring all contact with customers is recorded and all contact details are accurate, in accordance with GDPR. Provision of administrative support as directed e.g. Customer Feedback, provision and updating of work instructions, mail merging of letters, word processing, filing and responding to resident enquiries over the phone, as required. Manage, signpost customer emails or telephone enquires accordingly. Support in data collection for Customer Complaints Raise orders for works as requested by authorized persons Key skills and experience: Excellent communication skills especially over the telephone; Experience of working in a customer focused environment. Experience of data collection and analysis Strong interpersonal skills Experience working in a repairs / maintenance environment Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Nottinghill Genesis are looking for a Facilities Assistant based in their Chelmsford office to provide effective facilities management services across NHG office portfolio, providing excellent customer service to both residents and staff. You'll be responsible for: Concierge service - Meet and greet, one stop shop, liaising with IT Dealing with customers, understanding their queries, resolving sometimes challenging issues Facilities Management - building maintenance, Audio Visual (AV) and first line workstation support Post room services - scanning and distributing incoming post electronically Supporting a dispersed workforce - issuing PPE, DSE equipment, Banking Customer service - providing excellent customer service to both internal and external customers including our commercial tenants Administrative duties to support the Business Services Managers (BSM) and to provide services to the wider NHG businesses such as the Governance team and Learning and Development (L&D) training team Supporting conference facilities - liaising with host and delegates, dealing with room set up, supporting AV and catering requirements Pool car administration - processing invoices, fines, and congestion charges, updating NHG Motor Insurance Database (MID); servicing along with procuring and returning leased vehicles Version Control: April 2023 Page 2 of 3 Role accountabilities Contractor & supplier Liaison - proactively liaising with contractors, attending contract meetings, interpreting the monthly report, and querying any discrepancies and service issues, raising call outs, following up works and signing off works completion to invoice payment H&S - undertaking independent office inspections, ensuring safe working environment, maintaining statutory documentation, to carry out appropriate roles within fire evacuation strategy Supporting the H&S team with administration work and remote DSE assessments Office moves - internal/external; assisting with physical moves, liaison with departmental leads on appropriate layout, preparation and after care This will be an office based only role Monday to Friday 9 till 5 paying 19.54 per hour Feel free to send your upto date CV to (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Hi , We are looking for a Telehandler in Grays RM20. Must have Blue cpcs and 5+ Years of experience. Please find details below Job title - Telehandler Payrate - 20 PH ( 10 Hours paid ) Start - ASAP Duration - Ongoing Location - RM20 Grays Kindly Note - Blue CPCS along with minimum 5 + years of experience is mandatory. If interested, please send your cv to (url removed) or you can call me at (phone number removed) Thanks RG SETSQUARE RG Setsquare is acting as an Employment Business in relation to this vacancy.

Director of Asset & Repairs Lochaber Housing Association A rare executive opportunity to shape homes, services and communities in one of Scotland's most distinctive areas. The Opportunity Lochaber Housing Association is seeking an exceptional senior leader to join the organisation as Director of Asset & Repairs, a strategically important appointment with responsibility for leading asset management, compliance, sustainability and repairs property and services across the business. This is a leadership role, offering the opportunity to play a key part in shaping the long-term future of the organisation's homes, property services and investment strategy, while helping to ensure the continued delivery of safe, sustainable and high-quality homes for the communities it serves. Working closely with the Chief Executive, Board and Executive Team, the successful candidate will provide strategic leadership across a broad portfolio, combining long-term planning with operational oversight, organisational influence and a strong customer focus. This role will suit an experienced and commercially aware senior leader with a strong background in asset management, property and repairs services, construction, housing or the wider build environment. The successful candidate will bring strategic capability, leadership credibility and a clear understanding of governance, compliance, investment planning and service performance within a regulated environment. This is an opportunity to step into a role where you can make a genuine and lasting impact, influencing not only service delivery, but the wider strategic direction of a respected and purpose-led organisation. Key Areas of Responsibility Asset Management & Investment Strategy Repairs, Maintenance & Property Services Regulatory Compliance & Health & Safety Sustainability, Energy Efficiency & Decarbonisation Customer Experience & Service Improvement Financial Planning, Procurement & Value for Money Team Leadership & Organisational Culture Strategic Partnerships & Stakeholder Engagement About Lochaber Housing Association Lochaber Housing Association is a purpose-led organisation committed to providing good quality, affordable homes and housing services for local people and communities across Lochaber. With a strong social purpose and deep local connection, the organisation plays an important role in supporting sustainable communities and delivering meaningful impact across the region. Guided by values including teamwork, respect, commitment and communication, Lochaber Housing Association offers the opportunity to join an organisation where professionalism, service and community impact go hand in hand. Why Lochaber? Relocating to Lochaber offers far more than a career move, it provides the opportunity to build a lifestyle in one of Scotland's most naturally beautiful and distinctive regions. Located in the heart of the Highlands, Lochaber is known for its dramatic scenery, open space, mountain landscapes, lochs and strong sense of place. It will appeal to individuals who value space, balance, wellbeing, community and a slower, more grounded pace of life. Fort William provides the main local base for everyday amenities and services, while Inverness remains the nearest larger city for more extensive retail, shopping and wider facilities. For the right person, this role offers the chance to combine executive leadership with a genuinely different and rewarding way of life. What We're Looking For Significant senior leadership experience in asset management, property services, construction, repairs or housing Strong experience within a regulated or governance-led environment A track record of leading strategic improvement, investment planning and service delivery Strong understanding of compliance, risk, health & safety and operational performance Commercial awareness and financial leadership capability The ability to lead, influence and inspire at executive level Benefits The successful candidate will have the opportunity to join a respected and purpose-led organisation in a key executive leadership role, with a package designed to reflect the importance of the appointment. Benefits include: Competitive salary and benefits package Relocation costs will be considered The opportunity to make a meaningful impact within a community-focused organisation A rare chance to combine executive leadership with a distinctive Highland lifestyle Apply To find out more about this opportunity, or to express interest in confidence, please contact: Laura McCormick RG Setsquare Recruitment (url removed) (phone number removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Commercial Pricing Analyst - Soft FM Hybrid / Home-Based (UK Wide) We're working with a leading facilities management provider with a strong UK presence and a reputation for delivering complex, high-value service solutions across both public and private sectors. Due to continued growth and a strong pipeline of work, they're looking to appoint a Commercial Pricing Analyst to join their established bid and commercial function. This is a key hire for the business, sitting at the heart of the bid team and playing a critical role in shaping commercially competitive, data-driven solutions across soft FM services. The Role As a Commercial Pricing Analyst, you'll take ownership of pricing and financial modelling across a range of bids and tenders, supporting both new business and contract retention opportunities. You'll work closely with bid managers, operational teams and senior stakeholders to build robust, competitive cost models that balance commerciality with deliverability. Key responsibilities include: Leading pricing and financial modelling across soft FM bids Developing bottom-up and top-down cost models Producing P&Ls, cashflows and commercial summaries Identifying risks, opportunities and cost drivers within tenders Supporting bid strategy with data-driven insights and benchmarking Acting as the key commercial interface across operations, procurement and finance Ensuring all pricing submissions are accurate, compliant and commercially competitive What We're Looking For Proven experience in pricing / estimating within Facilities Management Strong exposure to Soft FM services (cleaning, catering, security, waste etc.) Solid financial modelling skills (P&L, cashflow, Excel-based modelling) Experience supporting bids / tenders in a commercial or analytical capacity Strong understanding of different pricing methodologies (bottom-up, top-down) Ability to analyse complex data and translate it into clear commercial strategies Confident stakeholder engagement across operational and commercial teams Why Apply? Work on high-value, complex bids with real commercial impact Join a well-established pricing function with strong leadership Flexible / hybrid working model Clear progression within a growing commercial team Exposure to a broad range of sectors and clients If you're currently working in FM pricing, estimating or commercial analysis and want to step into a more strategic, bid-focused role - this is a strong opportunity to do so. RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North West London who are looking to appoint a Complaints Investigator for the 3 months ongoing, at the rate of 30.88 per hour umbrella Job responsibilities Currently seeking candidates with extensive complaints handling experience, particularly in relation to housing, repairs, homelessness and public realm complaints. You will need experience of managing stage 2 complaints, drafting responses on behalf of Corporate Directors so will know how to interact with senior stakeholders. you will also need an element of tact & diplomacy but the tenacity to follow investigations through to completion. Responsibilities 1. Provide updates where appropriate to senior managers, the Chief Executive and the Leader on contentious and high profile complaints. 2. Lead and assist departments in learning from complaints and using them to drive service improvements. 3. Produce reports setting out the conclusions arising from investigations together with associated recommendations for the Complaints and Casework Manager, the Chief Executive and other senior managers. 4. Make decisions on corrective actions and compensation payments and develop strategic solutions to ensure that the service improvements arising from complaint investigations are implemented. 5. Coordinate and respond to Local Government and Social Care Ombudsman and Housing Ombudsman enquiries and investigations and ensure that these are responded to within the required timescale. 6. Serve as a first point of contact to staff across the organisation and provide advice and guidance in connection with complaint investigations. 7. Address the strategic training needs of the organisation through the analysis of complaints and other factors and address those needs through the development and delivery of appropriate training modules. 8. Review stage 1 complaint responses investigated by service areas and highlight areas for improvement, addressing these through the development of guidance material, policies, procedures, and case studies. 9. Develop and deliver strategic solutions to enable departments to improve their management of and learning from complaints and to achieve the performance targets required and provide advice and assistance to Strategic Directors, and senior managers on how improvements can be implemented. 10. Serve as project team lead in respect of a range of projects assigned by the Complaints and Casework Manager. 11. Contribute to quarterly and annual reports for CMT and Cabinet. 12. Assist in the administration of the organisation's complaints and casework database. Deliver training and guidance to staff on the use of the system. 13. To support the Adult and Children's Social Care Departments in the effective management of complaints and to ensure that the council complies with the associated statutory complaints legislation. 14. Draw on detailed knowledge of departments and their processes to thoroughly investigate complaints also considering relevant legislation and policies. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Head of Event Safety & Licensing London Borough 550 per day (Umbrella) 6-9 Month Contract Hybrid: 3 days on-site / 2 remote Overview An exciting interim opportunity for an experienced Head of Event Safety & Licensing to lead key regulatory services within a London Borough. This is a high-profile role with a strong focus on event safety and stadium operations , including oversight of major events and match day safety at the Olympic Stadium. Key Responsibilities Lead event safety and stadium certification , working closely with police, stadium operators, and Safety Advisory Groups. Oversee licensing services (pubs, clubs, betting shops, casino), managing a high-risk, high-volume workload. Manage trading standards enforcement , including underage sales and illegal vape activity. Oversee animal welfare services and noise enforcement , ensuring alignment with licensing. About You Proven experience leading regulatory services teams in a complex environment. Strong background in event safety, licensing, and enforcement . Credible stakeholder manager with experience working with senior leaders, councillors, and external partners . Able to lead through change and provide stability to teams. Apply If you bring the leadership and expertise to manage high-profile risk areas, apply now. Interviews will be arranged on a rolling basis. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.