Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information Croud is an independent global media, creative, and data agency helping our clients make our next best move.We help brands unlock growth with Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. We deliver this through our proprietary tech platform, CroudOS, our Croudie network and our award-winning global teams. Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on demand marketing specialists. This unique business model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Yearby PMW Our culture is collaborative, connected, and focused on continuous learning. We drive innovation, empower our people, and are committed to positively impacting our communities and the planet. ROLE OVERVIEW The Retail Media Account Director is a senior leadership role responsible for a dedicated team and a portfolio of key client accounts. You will act as a senior strategic lead, developing strong client relationships and ensuring the successful delivery of all Retail Media activity. This role is pivotal in bridging senior leadership with the delivery team, requiring a strong commercial focus and the ability to manage client P&Ls effectively. A significant part of this position involves leading and mentoring a team of Senior Managers, Managers, and Executives, ensuring their professional development and managing resource allocation. You will be a key figure in the Retail Media Management Team, responsible for upholding standards, improving processes, and driving the department's proposition forward. RESPONSIBILITIES Strategic Client Leadership You will work with the Client Leadership team to provide senior leadership and strategic guidance across your client portfolio. You will develop and maintain strong, senior-level relationships across your client base, acting as a trusted advisor. You will share knowledge, new partners, and industry developments with your key clients, establishing yourself as an industry thought leader. You will identify and develop opportunities to grow revenue from key clients, whether through increased investment or additional services. Performance & Commercial Oversight You will lead the delivery of Retail Media services in your team, ensuring a high quality of work that adheres to best practices - spanning many platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more. You will ensure all client revenues and P&L follow due process, maintaining ownership of the commercial performance of your team. You will maintain commercial awareness of your team and clients with a focus on costs and revenue to ensure profitable delivery. You will be responsible for ensuring effective cross-channel workflows are implemented and followed. Departmental Leadership & Innovation You will be at the forefront of Retail Media and related adtech/martech by keeping up to date with industry news and new technologies. You will contribute to the development of Croud's Retail Media proposition, helping to shape our service offering. You will input effectively into the Retail Media Management Team, helping to maintain standards and streamline delivery across the department. You will autonomously identify opportunities, generate ideas, and formulate strategies to advance the department. You will manage your direct reports, including their ongoing development and training needs. You will co ordinate and delegate work amongst your team to ensure tasks are allocated effectively based on skills and resources. You will effectively distribute your and your team's time across all aspects of Retail Media activity, from implementation to strategy. You will act as a motivator and leader, fostering a positive and high performing team culture. PERSON SPECIFICATION Degree level education or equivalent relevant work experience. Demonstrable in depth experience in Retail Media or Marketplace roles within a digital organisation. Strong track record of delivering marketplace and retail media performance in competitive markets. Proven experience managing client relationships, expectations, and cross channel activities. Experience in line management, including mentoring, motivating, and developing team members. Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies. Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint. Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets. Proven ability to derive insights from data and translate them into actionable strategies. Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth. Commercially minded with experience in budget management and financial accountability. Demonstrated ability to identify opportunities, innovate, and stay ahead of industry trends. Strong understanding of wider digital marketing channels and cross channel strategy integration. Strong leadership skills with experience managing direct reports and leading teams to meet deadlines. Collaborative team player who thrives in a fast moving, cross functional environment. Demonstrated ability to balance multiple priorities, projects, and client demands. Excellent communication, presentation, and negotiation skills. Highly organised with exceptional attention to detail and project management ability. Proactive, self motivated, and able to work autonomously to generate ideas and deliver results. Innovative mindset with a continuous drive for improvement and excellence. COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsburyoffice and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days Discretionary annual performance based incentive Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years Recruitment Referral Bonus Ride to Work Scheme Railcard & Season Ticket Loan Home Office Equipment (chair and screen) Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave. Life Assurance & Income Protection Medical Cash Plan Pension Learning & Development: Access to Croud Campus, curated third party learning platforms, and an IPA Membership with subsidised training and events Peer Recognition: Through our "Bonusly" program Team Off Sites & Social Events Year round Holiday Celebrations Flexible Working Options A Day to Make a Difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
Jan 11, 2026
Full time
Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information Croud is an independent global media, creative, and data agency helping our clients make our next best move.We help brands unlock growth with Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. We deliver this through our proprietary tech platform, CroudOS, our Croudie network and our award-winning global teams. Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on demand marketing specialists. This unique business model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Yearby PMW Our culture is collaborative, connected, and focused on continuous learning. We drive innovation, empower our people, and are committed to positively impacting our communities and the planet. ROLE OVERVIEW The Retail Media Account Director is a senior leadership role responsible for a dedicated team and a portfolio of key client accounts. You will act as a senior strategic lead, developing strong client relationships and ensuring the successful delivery of all Retail Media activity. This role is pivotal in bridging senior leadership with the delivery team, requiring a strong commercial focus and the ability to manage client P&Ls effectively. A significant part of this position involves leading and mentoring a team of Senior Managers, Managers, and Executives, ensuring their professional development and managing resource allocation. You will be a key figure in the Retail Media Management Team, responsible for upholding standards, improving processes, and driving the department's proposition forward. RESPONSIBILITIES Strategic Client Leadership You will work with the Client Leadership team to provide senior leadership and strategic guidance across your client portfolio. You will develop and maintain strong, senior-level relationships across your client base, acting as a trusted advisor. You will share knowledge, new partners, and industry developments with your key clients, establishing yourself as an industry thought leader. You will identify and develop opportunities to grow revenue from key clients, whether through increased investment or additional services. Performance & Commercial Oversight You will lead the delivery of Retail Media services in your team, ensuring a high quality of work that adheres to best practices - spanning many platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more. You will ensure all client revenues and P&L follow due process, maintaining ownership of the commercial performance of your team. You will maintain commercial awareness of your team and clients with a focus on costs and revenue to ensure profitable delivery. You will be responsible for ensuring effective cross-channel workflows are implemented and followed. Departmental Leadership & Innovation You will be at the forefront of Retail Media and related adtech/martech by keeping up to date with industry news and new technologies. You will contribute to the development of Croud's Retail Media proposition, helping to shape our service offering. You will input effectively into the Retail Media Management Team, helping to maintain standards and streamline delivery across the department. You will autonomously identify opportunities, generate ideas, and formulate strategies to advance the department. You will manage your direct reports, including their ongoing development and training needs. You will co ordinate and delegate work amongst your team to ensure tasks are allocated effectively based on skills and resources. You will effectively distribute your and your team's time across all aspects of Retail Media activity, from implementation to strategy. You will act as a motivator and leader, fostering a positive and high performing team culture. PERSON SPECIFICATION Degree level education or equivalent relevant work experience. Demonstrable in depth experience in Retail Media or Marketplace roles within a digital organisation. Strong track record of delivering marketplace and retail media performance in competitive markets. Proven experience managing client relationships, expectations, and cross channel activities. Experience in line management, including mentoring, motivating, and developing team members. Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies. Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint. Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets. Proven ability to derive insights from data and translate them into actionable strategies. Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth. Commercially minded with experience in budget management and financial accountability. Demonstrated ability to identify opportunities, innovate, and stay ahead of industry trends. Strong understanding of wider digital marketing channels and cross channel strategy integration. Strong leadership skills with experience managing direct reports and leading teams to meet deadlines. Collaborative team player who thrives in a fast moving, cross functional environment. Demonstrated ability to balance multiple priorities, projects, and client demands. Excellent communication, presentation, and negotiation skills. Highly organised with exceptional attention to detail and project management ability. Proactive, self motivated, and able to work autonomously to generate ideas and deliver results. Innovative mindset with a continuous drive for improvement and excellence. COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsburyoffice and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days Discretionary annual performance based incentive Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years Recruitment Referral Bonus Ride to Work Scheme Railcard & Season Ticket Loan Home Office Equipment (chair and screen) Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave. Life Assurance & Income Protection Medical Cash Plan Pension Learning & Development: Access to Croud Campus, curated third party learning platforms, and an IPA Membership with subsidised training and events Peer Recognition: Through our "Bonusly" program Team Off Sites & Social Events Year round Holiday Celebrations Flexible Working Options A Day to Make a Difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
A leading global media agency in Shrewsbury is seeking a Retail Media Account Director. This senior role requires delivering strategic leadership across client accounts and managing a dedicated team. You will be responsible for enhancing client relationships, ensuring the quality of services, and leading a team to achieve key performance goals. Ideal candidates should possess extensive experience in retail media and strong leadership skills, with excellent analytical and communication abilities.
Jan 11, 2026
Full time
A leading global media agency in Shrewsbury is seeking a Retail Media Account Director. This senior role requires delivering strategic leadership across client accounts and managing a dedicated team. You will be responsible for enhancing client relationships, ensuring the quality of services, and leading a team to achieve key performance goals. Ideal candidates should possess extensive experience in retail media and strong leadership skills, with excellent analytical and communication abilities.
A leading digital marketing agency in Shrewsbury seeks a Senior Account Manager to oversee major client accounts in Retail Media. This strategic role requires proven expertise in marketplace performance, managing client relationships, and leading a team to success. Ideal candidates should have a degree or equivalent experience in digital marketing, strong analytical skills, and experience with client account management. Join our collaborative team to drive innovation and impact across various platforms.
Jan 11, 2026
Full time
A leading digital marketing agency in Shrewsbury seeks a Senior Account Manager to oversee major client accounts in Retail Media. This strategic role requires proven expertise in marketplace performance, managing client relationships, and leading a team to success. Ideal candidates should have a degree or equivalent experience in digital marketing, strong analytical skills, and experience with client account management. Join our collaborative team to drive innovation and impact across various platforms.
A leading digital marketing agency in Shrewsbury is seeking a Managing Partner to strategically manage client portfolios and ensure profitability. This pivotal leadership role requires over 10 years of experience in digital marketing, exceptional client relationship management, and a passion for driving sustainable growth. The ideal candidate will foster strong relationships and contribute to client success while also ensuring the growth of their dedicated team. This role offers flexibility with hybrid working arrangements and a comprehensive benefits package.
Jan 11, 2026
Full time
A leading digital marketing agency in Shrewsbury is seeking a Managing Partner to strategically manage client portfolios and ensure profitability. This pivotal leadership role requires over 10 years of experience in digital marketing, exceptional client relationship management, and a passion for driving sustainable growth. The ideal candidate will foster strong relationships and contribute to client success while also ensuring the growth of their dedicated team. This role offers flexibility with hybrid working arrangements and a comprehensive benefits package.
Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information Croud is an independent global media, creative, and data agency helping our clients make their next best move.We help brands unlock growth with Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. We deliver this through our proprietary tech platform, CroudOS, our Croudie network and our award winning global teams. Founded in 2011 to reinvent the agency model, Croud combines 600+ in house digital experts with a global network of 2,900 on demand marketing specialists. This unique business model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Yearby PMW Our culture is collaborative, connected, and focused on continuous learning. We drive innovation, empower our people, and are committed to positively impacting our communities and the planet. ROLE OVERVIEW The Retail Media Senior Account Manager is a leadership role within the Retail Media team, ideal for an experienced and strategic professional with a deep passion for digital marketing. You will be responsible for the overall success of a portfolio of major client accounts, leading on strategy, execution, and client relationship management, with the support of a dedicated team. A crucial aspect of this role is to drive operational excellence, shaping scalable processes and defining Retail Media best practice, including how we work with the Croudie Network. You will also be a leader and mentor, with direct line management responsibility for Retail Media Executives and Managers. This position requires a strategic mindset, advanced technical knowledge, exceptional client management skills, and a proven ability to lead a team to success. RESPONSIBILITIES Campaign Management Lead Marketplace Strategy and Execution to drive client profit, including the implementation of Account Development Plans and innovation of new ideas- spanning many platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more. Oversee Client Account Setup and Management across both Vendor and Seller models, ensuring best practices are followed for tasks like Brand Registry, PDP optimisation, and inventory management. Direct Daily Operations and Performance for your team's client portfolio, including optimisation activities, managing client budgets for maximum efficiency, and driving innovation. Drive Overall Team Performance to meet and exceed monthly margin and incremental revenue targets. Ensure Operational Excellence by providing technical guidance to your team and ensuring accurate daily time journaling. Data & Reporting You will ensure the effective measurement of campaigns, providing insightful reporting that demonstrates value and drives strategic decisions. You will guarantee that all client reports and deliverables are completed accurately and delivered on time by your team. You will champion the sharing of learnings with the wider Retail Media, Paid Media, and Analytics teams to improve cross channel performance. You will analyse complex data sets to identify strategic opportunities and provide actionable recommendations to clients. You will play an active role in defining Retail Media best practice and creating scalable processes to improve team efficiency. You will innovate new technologies and ways of working, monitoring market trends to support internal growth and contribute to the tech roadmap. You will stay up to date with new market tools and Retail Media opportunities, sharing knowledge and driving adoption within the wider team. You will advocate for knowledge sharing and drive the delivery of cross channel processes and tools. Client Service & Team Support You will have direct line management of Retail Media Executives and Managers, leading their development through regular 1:1s and performance reviews. You will provide direction and guidance to your team to ensure the highest standards of communication and client service are maintained. You will mentor new team members to help them become operational in their roles quickly and efficiently. You will contribute to the new business process and oversee the delivery of sales support from the team when required. PERSON SPECIFICATION Degree level education or equivalent relevant work experience. Demonstrable in depth experience in Retail Media or Marketplace roles within a digital organisation. Strong track record of delivering marketplace and retail media performance in competitive markets. Proven experience managing client relationships, expectations, and cross channel activities. Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies. Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint. Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets. Proven ability to derive insights from data and translate them into actionable strategies. Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth. Demonstrated ability to identify opportunities, innovate, and stay ahead of industry trends. Collaborative team player who thrives in a fast moving, cross functional environment. Demonstrated ability to balance multiple priorities, projects, and client demands. Excellent communication, presentation, and negotiation skills. Highly organised with exceptional attention to detail and project management ability. Proactive, self motivated, and able to work autonomously to generate ideas and deliver results. Innovative mindset with a continuous drive for improvement and excellence. COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days Discretionary annual performance based incentive Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years Recruitment Referral Bonus Ride to Work Scheme Railcard & Season Ticket Loan Home Office Equipment (chair and screen) Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave. Life Assurance & Income Protection Medical Cash Plan Pension Learning & Development: Access to Croud Campus, curated third party learning platforms, and an IPA Membership with subsidised training and events Peer Recognition: Through our "Bonusly" program Team Off Sites & Social Events Year round Holiday Celebrations Flexible Working Options A Day to Make a Difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. Sign up to our Original Shrewsbury newsletter to be first in the know about upcoming events, offers and promotions. We'll also send you handy guides to help you make the most of what our beautiful town has to offer.
Jan 11, 2026
Full time
Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information Croud is an independent global media, creative, and data agency helping our clients make their next best move.We help brands unlock growth with Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. We deliver this through our proprietary tech platform, CroudOS, our Croudie network and our award winning global teams. Founded in 2011 to reinvent the agency model, Croud combines 600+ in house digital experts with a global network of 2,900 on demand marketing specialists. This unique business model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Yearby PMW Our culture is collaborative, connected, and focused on continuous learning. We drive innovation, empower our people, and are committed to positively impacting our communities and the planet. ROLE OVERVIEW The Retail Media Senior Account Manager is a leadership role within the Retail Media team, ideal for an experienced and strategic professional with a deep passion for digital marketing. You will be responsible for the overall success of a portfolio of major client accounts, leading on strategy, execution, and client relationship management, with the support of a dedicated team. A crucial aspect of this role is to drive operational excellence, shaping scalable processes and defining Retail Media best practice, including how we work with the Croudie Network. You will also be a leader and mentor, with direct line management responsibility for Retail Media Executives and Managers. This position requires a strategic mindset, advanced technical knowledge, exceptional client management skills, and a proven ability to lead a team to success. RESPONSIBILITIES Campaign Management Lead Marketplace Strategy and Execution to drive client profit, including the implementation of Account Development Plans and innovation of new ideas- spanning many platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more. Oversee Client Account Setup and Management across both Vendor and Seller models, ensuring best practices are followed for tasks like Brand Registry, PDP optimisation, and inventory management. Direct Daily Operations and Performance for your team's client portfolio, including optimisation activities, managing client budgets for maximum efficiency, and driving innovation. Drive Overall Team Performance to meet and exceed monthly margin and incremental revenue targets. Ensure Operational Excellence by providing technical guidance to your team and ensuring accurate daily time journaling. Data & Reporting You will ensure the effective measurement of campaigns, providing insightful reporting that demonstrates value and drives strategic decisions. You will guarantee that all client reports and deliverables are completed accurately and delivered on time by your team. You will champion the sharing of learnings with the wider Retail Media, Paid Media, and Analytics teams to improve cross channel performance. You will analyse complex data sets to identify strategic opportunities and provide actionable recommendations to clients. You will play an active role in defining Retail Media best practice and creating scalable processes to improve team efficiency. You will innovate new technologies and ways of working, monitoring market trends to support internal growth and contribute to the tech roadmap. You will stay up to date with new market tools and Retail Media opportunities, sharing knowledge and driving adoption within the wider team. You will advocate for knowledge sharing and drive the delivery of cross channel processes and tools. Client Service & Team Support You will have direct line management of Retail Media Executives and Managers, leading their development through regular 1:1s and performance reviews. You will provide direction and guidance to your team to ensure the highest standards of communication and client service are maintained. You will mentor new team members to help them become operational in their roles quickly and efficiently. You will contribute to the new business process and oversee the delivery of sales support from the team when required. PERSON SPECIFICATION Degree level education or equivalent relevant work experience. Demonstrable in depth experience in Retail Media or Marketplace roles within a digital organisation. Strong track record of delivering marketplace and retail media performance in competitive markets. Proven experience managing client relationships, expectations, and cross channel activities. Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies. Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint. Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets. Proven ability to derive insights from data and translate them into actionable strategies. Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth. Demonstrated ability to identify opportunities, innovate, and stay ahead of industry trends. Collaborative team player who thrives in a fast moving, cross functional environment. Demonstrated ability to balance multiple priorities, projects, and client demands. Excellent communication, presentation, and negotiation skills. Highly organised with exceptional attention to detail and project management ability. Proactive, self motivated, and able to work autonomously to generate ideas and deliver results. Innovative mindset with a continuous drive for improvement and excellence. COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days Discretionary annual performance based incentive Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years Recruitment Referral Bonus Ride to Work Scheme Railcard & Season Ticket Loan Home Office Equipment (chair and screen) Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave. Life Assurance & Income Protection Medical Cash Plan Pension Learning & Development: Access to Croud Campus, curated third party learning platforms, and an IPA Membership with subsidised training and events Peer Recognition: Through our "Bonusly" program Team Off Sites & Social Events Year round Holiday Celebrations Flexible Working Options A Day to Make a Difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. Sign up to our Original Shrewsbury newsletter to be first in the know about upcoming events, offers and promotions. We'll also send you handy guides to help you make the most of what our beautiful town has to offer.
Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose driven, committed to positively impacting our people, the planet, and our global communities. This is a pivotal leadership role for a highly experienced and results oriented individual to join Croud as a Managing Partner. As the leader of a dedicated Client Team, you will strategically manage your client portfolio, with direct responsibility for its financial outcomes. This role requires a strategic, entrepreneurial, and client centric approach to drive sustainable growth, maximise profitability, and ensure exceptional client outcomes. You will act as a true business partner to your clients, fostering strong relationships and contribution to their overall business success. RESPONSIBILITIES Key responsibilities include, but are not limited to: Develop and maintain strong, long term, and mutually beneficial client relationships at the C suite level (or equivalent) with your key clients. Proactively identify and address client needs and challenges, anticipating future requirements. Lead and win client pitches, and cross selling opportunities within your Client Team. Work with other senior leaders in your triumvirate to balance the right approach to ensure successful outcomes. Deliver budget and drive revenue growth, profitability, and client satisfaction across the entire client portfolio as per commercial KPI's shared. Build and maintain strong client relationships based on trust and credibility. Act as the primary escalation, alongside exec sponsor, for all client issues within your portfolio. Challenge client assumptions and provide strategic guidance on their digital marketing strategies. Drive client centric solutions that exceed expectations and deliver tangible business value. Guide and mentor team members within the Client Team, including Planning Directors, Channel Strategy Directors, Project Managers, and wider teams, remove roadblocks and facilitate internal collaboration. Foster a high performing, collaborative, and inclusive team culture. Ensure effective communication, coordination, and knowledge sharing across all departments within the Client Team. Influence and shape the composition of agency teams to best serve client needs. Identify and address training needs within the Client Team to enhance team skills and capabilities. Strategic Planning & Execution: Develop and execute strategic plans for client growth and business development within the Client Team. Conduct regular reviews of client performance, identifying areas for improvement and opportunities for optimisation. Analyse market trends and competitive landscapes to identify new growth opportunities. Develop and implement strategies to drive revenue growth, profitability, and client satisfaction. Financial Performance & Management: Oversee all financial aspects of the Client Team working closely with the finance leads, including budgeting, forecasting, and invoicing. Drive profitability and maximise margins across all client engagements. Ensure the financial health and sustainability of the Client Team. Analyse data to understand the financial implications of decisions and track key performance indicators (KPIs). Operational Excellence: Ensure efficient and effective delivery of your Client Team in order to hit target KPIs. Ensure compliance with all agency policies and procedures. Maintain open and transparent communication with the wider Croud business, including channel heads, the growth team, and the Exec. Actively participate in agency wide initiatives and contribute to the overall success of Croud. Foster strong relationships and communication across all internal teams. Culture & Values: Be a champion of Croud's values and culture, fostering a positive and inclusive work environment. Represent Croud with integrity and professionalism both internally and externally. Drive continuous improvement within the agency based on client feedback. Contribute to the overall development of the agency's service offerings. PERSON SPECIFICATION 10+ years of proven success in digital marketing, with a strong emphasis on client management, business development, and leadership. Deep understanding of the digital marketing landscape, including paid media, SEO, social, content, and emerging technologies. Proven track record of driving revenue growth, profitability, and client satisfaction. Strong leadership, communication, and interpersonal skills with the ability to influence and inspire others. Excellent client relationship management at the most senior levels, negotiation, and presentation skills. Strong analytical and problem solving skills with the ability to analyse data and make data driven decisions. Experience in managing budgets, P&L statements, and forecasting. A passion for digital marketing, a proactive and entrepreneurial spirit, and a desire to stay ahead of industry trends. Strong strategic thinking and industry knowledge with the ability to anticipate future trends. A mathematical and analytical mind with strong quantitative skills. A self starter with an entrepreneurial spirit able to demonstrate innovation and initiative COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsburyoffice and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Recruitment referrals bonus 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) IPA Membership Peer to peer recognition scheme 'bonusly' Team off sites/regular socials Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
Jan 11, 2026
Full time
Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose driven, committed to positively impacting our people, the planet, and our global communities. This is a pivotal leadership role for a highly experienced and results oriented individual to join Croud as a Managing Partner. As the leader of a dedicated Client Team, you will strategically manage your client portfolio, with direct responsibility for its financial outcomes. This role requires a strategic, entrepreneurial, and client centric approach to drive sustainable growth, maximise profitability, and ensure exceptional client outcomes. You will act as a true business partner to your clients, fostering strong relationships and contribution to their overall business success. RESPONSIBILITIES Key responsibilities include, but are not limited to: Develop and maintain strong, long term, and mutually beneficial client relationships at the C suite level (or equivalent) with your key clients. Proactively identify and address client needs and challenges, anticipating future requirements. Lead and win client pitches, and cross selling opportunities within your Client Team. Work with other senior leaders in your triumvirate to balance the right approach to ensure successful outcomes. Deliver budget and drive revenue growth, profitability, and client satisfaction across the entire client portfolio as per commercial KPI's shared. Build and maintain strong client relationships based on trust and credibility. Act as the primary escalation, alongside exec sponsor, for all client issues within your portfolio. Challenge client assumptions and provide strategic guidance on their digital marketing strategies. Drive client centric solutions that exceed expectations and deliver tangible business value. Guide and mentor team members within the Client Team, including Planning Directors, Channel Strategy Directors, Project Managers, and wider teams, remove roadblocks and facilitate internal collaboration. Foster a high performing, collaborative, and inclusive team culture. Ensure effective communication, coordination, and knowledge sharing across all departments within the Client Team. Influence and shape the composition of agency teams to best serve client needs. Identify and address training needs within the Client Team to enhance team skills and capabilities. Strategic Planning & Execution: Develop and execute strategic plans for client growth and business development within the Client Team. Conduct regular reviews of client performance, identifying areas for improvement and opportunities for optimisation. Analyse market trends and competitive landscapes to identify new growth opportunities. Develop and implement strategies to drive revenue growth, profitability, and client satisfaction. Financial Performance & Management: Oversee all financial aspects of the Client Team working closely with the finance leads, including budgeting, forecasting, and invoicing. Drive profitability and maximise margins across all client engagements. Ensure the financial health and sustainability of the Client Team. Analyse data to understand the financial implications of decisions and track key performance indicators (KPIs). Operational Excellence: Ensure efficient and effective delivery of your Client Team in order to hit target KPIs. Ensure compliance with all agency policies and procedures. Maintain open and transparent communication with the wider Croud business, including channel heads, the growth team, and the Exec. Actively participate in agency wide initiatives and contribute to the overall success of Croud. Foster strong relationships and communication across all internal teams. Culture & Values: Be a champion of Croud's values and culture, fostering a positive and inclusive work environment. Represent Croud with integrity and professionalism both internally and externally. Drive continuous improvement within the agency based on client feedback. Contribute to the overall development of the agency's service offerings. PERSON SPECIFICATION 10+ years of proven success in digital marketing, with a strong emphasis on client management, business development, and leadership. Deep understanding of the digital marketing landscape, including paid media, SEO, social, content, and emerging technologies. Proven track record of driving revenue growth, profitability, and client satisfaction. Strong leadership, communication, and interpersonal skills with the ability to influence and inspire others. Excellent client relationship management at the most senior levels, negotiation, and presentation skills. Strong analytical and problem solving skills with the ability to analyse data and make data driven decisions. Experience in managing budgets, P&L statements, and forecasting. A passion for digital marketing, a proactive and entrepreneurial spirit, and a desire to stay ahead of industry trends. Strong strategic thinking and industry knowledge with the ability to anticipate future trends. A mathematical and analytical mind with strong quantitative skills. A self starter with an entrepreneurial spirit able to demonstrate innovation and initiative COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsburyoffice and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Recruitment referrals bonus 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) IPA Membership Peer to peer recognition scheme 'bonusly' Team off sites/regular socials Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
A local educational institution in Shrewsbury is seeking a Curriculum Director to lead A Level courses across various subjects including English, Humanities, Media, and Music. The role requires flexibility in subject allocation and aims to start after the Summer break in 2026. Candidates with experience in teaching essay-based subjects are especially encouraged to apply. Interested candidates can discuss the position with the Vice Principal. Interviews are scheduled for January 28, 2026.
Jan 11, 2026
Full time
A local educational institution in Shrewsbury is seeking a Curriculum Director to lead A Level courses across various subjects including English, Humanities, Media, and Music. The role requires flexibility in subject allocation and aims to start after the Summer break in 2026. Candidates with experience in teaching essay-based subjects are especially encouraged to apply. Interested candidates can discuss the position with the Vice Principal. Interviews are scheduled for January 28, 2026.