Cloud Technical Delivery Manager Contract Length: 6 Months Initial Engagement Location: UK-Based (Hybrid Working) Platform: Microsoft Azure Enterprise Platform Rate: 600 per day inside IR35 Overview We are seeking an experienced Cloud Technical Delivery Manager to lead the delivery of a strategic, enterprise-scale Azure cloud platform supporting multiple transformation programmes within a large global organisation. This is a high-profile leadership role responsible for driving the successful delivery of core cloud platform capabilities, including landing zones, governance frameworks, automation, connectivity, AI platforms, integration hubs, and cloud operating models. The successful candidate will lead platform engineering and DevOps teams, coordinate multiple dependent workstreams, and ensure the platform transitions from approved architecture through build, testing, deployment, and operational acceptance. Key Responsibilities Delivery Leadership Own the end-to-end delivery of the cloud platform roadmap, including MVP, Release 1, and future platform releases. Drive delivery from approved architecture through build, testing, deployment, and operational handover. Ensure delivery milestones, quality standards, and business outcomes are achieved. Team Leadership & Agile Delivery Lead and manage the Cloud Platform Engineering and DevOps teams. Establish sprint cadences, delivery plans, resource allocation, and delivery priorities. Drive Agile delivery practices using Scrum, Kanban, SAFe, or similar methodologies. Utilise delivery metrics and throughput data to support forecasting and release planning. Platform & Migration Delivery Oversee the delivery of enterprise Azure landing zones and platform foundations. Coordinate cloud migration and brownfield remediation activities. Ensure workloads and applications are successfully onboarded to platform standards. Support multiple transformation programmes consuming platform services. Stakeholder & Programme Coordination Manage relationships with programme leadership, architects, product teams, engineering teams, and business stakeholders. Coordinate dependent workstreams including: AI programmes Data platforms Integration services Cloud migration teams Application modernisation initiatives Maintain stakeholder confidence through proactive communication and governance. Governance & Risk Management Own programme governance processes including: RAID management Design Authority reporting Steering Committee updates Change control processes Identify and manage delivery risks, dependencies, and issues. Escalate and resolve complex programme challenges. Financial Management & FinOps Manage platform delivery budgets, forecasts, and financial reporting. Monitor Azure consumption costs and optimise spend. Work closely with Finance and FinOps teams to ensure cost transparency and control. Support resource planning and investment decisions. Operational Readiness Define platform acceptance criteria and operational readiness requirements. Establish KPIs and success measures for platform adoption and service performance. Support the development of Acceptance-to-Run (ATR) processes and support models. Ensure smooth transition into operational services. Essential Skills & Experience Proven experience delivering enterprise-scale Azure cloud platform implementations , including landing zones and platform foundations. Strong experience delivering cloud migration programmes within large, complex organisations. Experience leading Cloud Platform Engineering and DevOps teams , including multi-vendor environments. Strong Agile delivery experience (Scrum, Kanban, SAFe or similar). Experience managing budgets, financial forecasting, and cloud costs . Proven ability to manage multiple project teams and complex dependencies . Solid understanding of: Azure Landing Zones Hub-and-Spoke Networking Azure Identity & RBAC Azure Policy Monitoring & Security Good understanding of Infrastructure as Code (IaC) and CI/CD delivery practices . Strong governance experience including RAID management, reporting, and stakeholder management . Excellent communication skills with the ability to engage and influence senior stakeholders. Desirable Skills & Experience Experience delivering platforms supporting AI/LLM workloads (Azure OpenAI, AI Foundry, AI Gateway). FinOps experience including cloud cost management and reporting. Experience integrating cloud platforms with ServiceNow or similar ITSM solutions. Experience operating a Platform-as-a-Product model. Experience establishing Acceptance-to-Run (ATR) and support models. Relevant certifications such as: Microsoft Azure PMP PRINCE2 PSM SAFe Experience within regulated or security-sensitive environments.
Nov 15, 2026
Contractor
Cloud Technical Delivery Manager Contract Length: 6 Months Initial Engagement Location: UK-Based (Hybrid Working) Platform: Microsoft Azure Enterprise Platform Rate: 600 per day inside IR35 Overview We are seeking an experienced Cloud Technical Delivery Manager to lead the delivery of a strategic, enterprise-scale Azure cloud platform supporting multiple transformation programmes within a large global organisation. This is a high-profile leadership role responsible for driving the successful delivery of core cloud platform capabilities, including landing zones, governance frameworks, automation, connectivity, AI platforms, integration hubs, and cloud operating models. The successful candidate will lead platform engineering and DevOps teams, coordinate multiple dependent workstreams, and ensure the platform transitions from approved architecture through build, testing, deployment, and operational acceptance. Key Responsibilities Delivery Leadership Own the end-to-end delivery of the cloud platform roadmap, including MVP, Release 1, and future platform releases. Drive delivery from approved architecture through build, testing, deployment, and operational handover. Ensure delivery milestones, quality standards, and business outcomes are achieved. Team Leadership & Agile Delivery Lead and manage the Cloud Platform Engineering and DevOps teams. Establish sprint cadences, delivery plans, resource allocation, and delivery priorities. Drive Agile delivery practices using Scrum, Kanban, SAFe, or similar methodologies. Utilise delivery metrics and throughput data to support forecasting and release planning. Platform & Migration Delivery Oversee the delivery of enterprise Azure landing zones and platform foundations. Coordinate cloud migration and brownfield remediation activities. Ensure workloads and applications are successfully onboarded to platform standards. Support multiple transformation programmes consuming platform services. Stakeholder & Programme Coordination Manage relationships with programme leadership, architects, product teams, engineering teams, and business stakeholders. Coordinate dependent workstreams including: AI programmes Data platforms Integration services Cloud migration teams Application modernisation initiatives Maintain stakeholder confidence through proactive communication and governance. Governance & Risk Management Own programme governance processes including: RAID management Design Authority reporting Steering Committee updates Change control processes Identify and manage delivery risks, dependencies, and issues. Escalate and resolve complex programme challenges. Financial Management & FinOps Manage platform delivery budgets, forecasts, and financial reporting. Monitor Azure consumption costs and optimise spend. Work closely with Finance and FinOps teams to ensure cost transparency and control. Support resource planning and investment decisions. Operational Readiness Define platform acceptance criteria and operational readiness requirements. Establish KPIs and success measures for platform adoption and service performance. Support the development of Acceptance-to-Run (ATR) processes and support models. Ensure smooth transition into operational services. Essential Skills & Experience Proven experience delivering enterprise-scale Azure cloud platform implementations , including landing zones and platform foundations. Strong experience delivering cloud migration programmes within large, complex organisations. Experience leading Cloud Platform Engineering and DevOps teams , including multi-vendor environments. Strong Agile delivery experience (Scrum, Kanban, SAFe or similar). Experience managing budgets, financial forecasting, and cloud costs . Proven ability to manage multiple project teams and complex dependencies . Solid understanding of: Azure Landing Zones Hub-and-Spoke Networking Azure Identity & RBAC Azure Policy Monitoring & Security Good understanding of Infrastructure as Code (IaC) and CI/CD delivery practices . Strong governance experience including RAID management, reporting, and stakeholder management . Excellent communication skills with the ability to engage and influence senior stakeholders. Desirable Skills & Experience Experience delivering platforms supporting AI/LLM workloads (Azure OpenAI, AI Foundry, AI Gateway). FinOps experience including cloud cost management and reporting. Experience integrating cloud platforms with ServiceNow or similar ITSM solutions. Experience operating a Platform-as-a-Product model. Experience establishing Acceptance-to-Run (ATR) and support models. Relevant certifications such as: Microsoft Azure PMP PRINCE2 PSM SAFe Experience within regulated or security-sensitive environments.
Senior Digital Talent Partner Day Rate: 300- 400 per day Contract: 6 Months Location: London or Manchester Hybrid: 1-2 days onsite per week Central Government Overview We're looking for an experienced Senior Digital Talent Partner to support technology and digital hiring across a range of specialist disciplines. This is a sourcing-led role requiring strong stakeholder management, talent mapping, passive candidate engagement and end-to-end recruitment expertise. Key Responsibilities Manage recruitment campaigns from brief to offer. Build talent pipelines through proactive sourcing and market mapping. Utilise LinkedIn Recruiter and other sourcing tools to engage passive candidates. Partner with hiring managers and provide market insights. Manage multiple technology vacancies simultaneously. Support recruitment reporting and process improvements. Requirements Proven technology or digital recruitment experience. Strong direct sourcing and talent mapping capability. End-to-end recruitment delivery experience. Excellent stakeholder management skills. Experience recruiting across multiple technical skillsets. Ability to work independently and deliver at pace. Ideal Background Senior Talent Partner, Technical Recruiter, Technology Recruiter, Talent Acquisition Partner, Senior Sourcer or Internal Technology Recruiter.
Nov 15, 2026
Contractor
Senior Digital Talent Partner Day Rate: 300- 400 per day Contract: 6 Months Location: London or Manchester Hybrid: 1-2 days onsite per week Central Government Overview We're looking for an experienced Senior Digital Talent Partner to support technology and digital hiring across a range of specialist disciplines. This is a sourcing-led role requiring strong stakeholder management, talent mapping, passive candidate engagement and end-to-end recruitment expertise. Key Responsibilities Manage recruitment campaigns from brief to offer. Build talent pipelines through proactive sourcing and market mapping. Utilise LinkedIn Recruiter and other sourcing tools to engage passive candidates. Partner with hiring managers and provide market insights. Manage multiple technology vacancies simultaneously. Support recruitment reporting and process improvements. Requirements Proven technology or digital recruitment experience. Strong direct sourcing and talent mapping capability. End-to-end recruitment delivery experience. Excellent stakeholder management skills. Experience recruiting across multiple technical skillsets. Ability to work independently and deliver at pace. Ideal Background Senior Talent Partner, Technical Recruiter, Technology Recruiter, Talent Acquisition Partner, Senior Sourcer or Internal Technology Recruiter.
Java Tech Lead Hybrid, 4 days on site per month in Telford Inside IR35, £550/£600 12 months scope to extend Role Overview Provide technical leadership for the design, development and delivery of Java-based RESTful APIs and microservices as part of an application modernisation programme. Lead engineering standards, technical design and solution implementation, ensuring scalability, resilience, maintainability and integration with existing systems. Essential Skills Java - Extensive hands-on Back End development experience, with the ability to provide technical guidance and undertake complex development. Spring Boot - Strong expertise in RESTful API and microservices development. Microservices Architecture & Design - Designing scalable, resilient and loosely coupled services, including service-to-service communication and integration patterns. API Architecture & Design - API contracts, versioning, security, integration patterns and performance optimisation. Application Modernisation - Experience modernising Legacy applications, service decomposition and integration with existing systems. Docker & Kubernetes - Containerisation, deployment and management of microservices. Technical Leadership - Leading developers, providing technical direction, mentoring and resolving complex engineering challenges. Engineering Standards - Establishing development standards, conducting code reviews and ensuring code quality, security and maintainability. Testing & Quality - JUnit, automated testing practices and test-driven development. Git/CI/CD - Version control, build automation and deployment pipelines. Technical Design & Delivery - Translating architectural requirements into technical designs, managing technical dependencies and supporting delivery planning. Desirable Skills AWS JPA/Hibernate Maven/Gradle Mockito GitLab Helm OpenAPI/Swagger SQL Kibana Observability and performance monitoring Event-driven architecture/messaging Shell Scripting AI-Assisted Development & Leadership Willingness to actively embrace and promote the effective use of approved AI tools and agents throughout the software development life cycle, including technical analysis, solution design, code generation, testing, code reviews and continuous improvement. Ability to guide engineering teams in adopting AI-assisted development practices while maintaining security, quality and governance standards.
Nov 13, 2026
Contractor
Java Tech Lead Hybrid, 4 days on site per month in Telford Inside IR35, £550/£600 12 months scope to extend Role Overview Provide technical leadership for the design, development and delivery of Java-based RESTful APIs and microservices as part of an application modernisation programme. Lead engineering standards, technical design and solution implementation, ensuring scalability, resilience, maintainability and integration with existing systems. Essential Skills Java - Extensive hands-on Back End development experience, with the ability to provide technical guidance and undertake complex development. Spring Boot - Strong expertise in RESTful API and microservices development. Microservices Architecture & Design - Designing scalable, resilient and loosely coupled services, including service-to-service communication and integration patterns. API Architecture & Design - API contracts, versioning, security, integration patterns and performance optimisation. Application Modernisation - Experience modernising Legacy applications, service decomposition and integration with existing systems. Docker & Kubernetes - Containerisation, deployment and management of microservices. Technical Leadership - Leading developers, providing technical direction, mentoring and resolving complex engineering challenges. Engineering Standards - Establishing development standards, conducting code reviews and ensuring code quality, security and maintainability. Testing & Quality - JUnit, automated testing practices and test-driven development. Git/CI/CD - Version control, build automation and deployment pipelines. Technical Design & Delivery - Translating architectural requirements into technical designs, managing technical dependencies and supporting delivery planning. Desirable Skills AWS JPA/Hibernate Maven/Gradle Mockito GitLab Helm OpenAPI/Swagger SQL Kibana Observability and performance monitoring Event-driven architecture/messaging Shell Scripting AI-Assisted Development & Leadership Willingness to actively embrace and promote the effective use of approved AI tools and agents throughout the software development life cycle, including technical analysis, solution design, code generation, testing, code reviews and continuous improvement. Ability to guide engineering teams in adopting AI-assisted development practices while maintaining security, quality and governance standards.
HR Data Analyst Contract: 6 months Rate: 450- 500 per day (Inside IR35) Clearance: BPSS Location: Bristol, London or Manchester (Largely Remote) Overview We are seeking an experienced HR Data Analyst to join DCMS's Workforce & Capability function, supporting the integration of the Senior Talent and Strategic Recruitment teams following a recent merger. This is an exciting opportunity to play a pivotal role in transforming how workforce, talent and recruitment data is collected, managed and used across the organisation. You will bring together information from multiple sources, establish robust data processes, and develop dashboards and insights that drive strategic decision-making across senior recruitment, succession planning, talent programmes and cross-government secondments. This role goes beyond reporting. We're looking for someone who can improve data quality, implement effective governance practices, uncover meaningful insights and help senior stakeholders make informed workforce decisions. Candidate Profile The ideal candidate will be an experienced HR Data Analyst, People Analyst or Workforce Data Analyst with strong analytical and stakeholder engagement skills. You will be comfortable taking ownership of fragmented and inconsistently structured information, transforming it into trusted datasets, meaningful insights and impactful visualisations. You will have the confidence to challenge existing processes, introduce best practice and influence stakeholders at all levels. Success in this role will come from your ability to balance strong technical data skills with excellent communication, enabling you to tell the story behind the numbers and support strategic workforce decisions across the organisation. Key Responsibilities Consolidate recruitment, talent, succession planning and secondment data from multiple sources and systems. Design and implement sustainable data processes that provide reliable and accessible workforce information. Clean, validate and quality-assure complex datasets, identifying inconsistencies and implementing corrective actions. Develop dashboards, reports and visualisations that clearly communicate performance, pipeline health, risks and workforce trends. Translate complex datasets into actionable insights and compelling narratives for a variety of stakeholders. Provide recommendations that support workforce planning, recruitment effectiveness and talent management decisions. Establish consistent data governance, reporting standards and information management practices across newly merged teams. Embed data-driven decision-making into business planning and operational processes. Upskill team members on reporting, KPI management and dashboard utilisation. Present analytical findings and recommendations to senior leaders and non-technical audiences. Manage analytical projects whilst supporting ongoing business-as-usual reporting requirements. Ensure the secure handling and management of sensitive employee and recruitment data. Essential Skills & Experience Proven experience gathering, consolidating, analysing and interpreting data from a variety of sources. Experience working with datasets that vary in quality, format and maturity. Advanced Microsoft Excel skills, including manipulating and analysing large datasets. Demonstrable experience creating dashboards, reports and data visualisations. Ability to convert complex information into meaningful insights, recommendations and visual stories. Experience using data analysis to identify risks, trends and opportunities that improve business performance. Strong background in data quality management and assurance processes. Excellent communication skills with the ability to present complex findings to senior stakeholders. Strong stakeholder management and relationship-building skills. Experience managing analytical projects and coordinating competing priorities. Ability to work independently and proactively with minimal supervision. Comfortable operating in ambiguous environments and identifying solutions without detailed direction. Technical Skills & Tools Candidates should be confident working with: Advanced Microsoft Excel Dashboard and data visualisation tools Microsoft Copilot and Claude to support reporting, dashboard creation and data presentation Word documents and spreadsheets as data sources Data governance frameworks and practices KPI development and performance reporting Experience with the team's current system, Suse , is not required. The following would be advantageous: Power BI Power Apps Microsoft Power Platform SQL Python R Desirable Experience Experience within Central Government, Local Government, NHS or Arm's Length Bodies. Previous HR, People Analytics, Recruitment Analytics or Workforce Planning experience. Experience building recruitment, talent or performance dashboards. Understanding of senior talent programmes, succession planning and recruitment pipelines. Power BI dashboard development experience. Experience using SQL, Python or R to support data analysis. Experience implementing data processes across merged or transforming teams. Knowledge of information governance, data security and confidentiality requirements. Experience supporting organisational change, transformation or service integration programmes.
Nov 12, 2026
Contractor
HR Data Analyst Contract: 6 months Rate: 450- 500 per day (Inside IR35) Clearance: BPSS Location: Bristol, London or Manchester (Largely Remote) Overview We are seeking an experienced HR Data Analyst to join DCMS's Workforce & Capability function, supporting the integration of the Senior Talent and Strategic Recruitment teams following a recent merger. This is an exciting opportunity to play a pivotal role in transforming how workforce, talent and recruitment data is collected, managed and used across the organisation. You will bring together information from multiple sources, establish robust data processes, and develop dashboards and insights that drive strategic decision-making across senior recruitment, succession planning, talent programmes and cross-government secondments. This role goes beyond reporting. We're looking for someone who can improve data quality, implement effective governance practices, uncover meaningful insights and help senior stakeholders make informed workforce decisions. Candidate Profile The ideal candidate will be an experienced HR Data Analyst, People Analyst or Workforce Data Analyst with strong analytical and stakeholder engagement skills. You will be comfortable taking ownership of fragmented and inconsistently structured information, transforming it into trusted datasets, meaningful insights and impactful visualisations. You will have the confidence to challenge existing processes, introduce best practice and influence stakeholders at all levels. Success in this role will come from your ability to balance strong technical data skills with excellent communication, enabling you to tell the story behind the numbers and support strategic workforce decisions across the organisation. Key Responsibilities Consolidate recruitment, talent, succession planning and secondment data from multiple sources and systems. Design and implement sustainable data processes that provide reliable and accessible workforce information. Clean, validate and quality-assure complex datasets, identifying inconsistencies and implementing corrective actions. Develop dashboards, reports and visualisations that clearly communicate performance, pipeline health, risks and workforce trends. Translate complex datasets into actionable insights and compelling narratives for a variety of stakeholders. Provide recommendations that support workforce planning, recruitment effectiveness and talent management decisions. Establish consistent data governance, reporting standards and information management practices across newly merged teams. Embed data-driven decision-making into business planning and operational processes. Upskill team members on reporting, KPI management and dashboard utilisation. Present analytical findings and recommendations to senior leaders and non-technical audiences. Manage analytical projects whilst supporting ongoing business-as-usual reporting requirements. Ensure the secure handling and management of sensitive employee and recruitment data. Essential Skills & Experience Proven experience gathering, consolidating, analysing and interpreting data from a variety of sources. Experience working with datasets that vary in quality, format and maturity. Advanced Microsoft Excel skills, including manipulating and analysing large datasets. Demonstrable experience creating dashboards, reports and data visualisations. Ability to convert complex information into meaningful insights, recommendations and visual stories. Experience using data analysis to identify risks, trends and opportunities that improve business performance. Strong background in data quality management and assurance processes. Excellent communication skills with the ability to present complex findings to senior stakeholders. Strong stakeholder management and relationship-building skills. Experience managing analytical projects and coordinating competing priorities. Ability to work independently and proactively with minimal supervision. Comfortable operating in ambiguous environments and identifying solutions without detailed direction. Technical Skills & Tools Candidates should be confident working with: Advanced Microsoft Excel Dashboard and data visualisation tools Microsoft Copilot and Claude to support reporting, dashboard creation and data presentation Word documents and spreadsheets as data sources Data governance frameworks and practices KPI development and performance reporting Experience with the team's current system, Suse , is not required. The following would be advantageous: Power BI Power Apps Microsoft Power Platform SQL Python R Desirable Experience Experience within Central Government, Local Government, NHS or Arm's Length Bodies. Previous HR, People Analytics, Recruitment Analytics or Workforce Planning experience. Experience building recruitment, talent or performance dashboards. Understanding of senior talent programmes, succession planning and recruitment pipelines. Power BI dashboard development experience. Experience using SQL, Python or R to support data analysis. Experience implementing data processes across merged or transforming teams. Knowledge of information governance, data security and confidentiality requirements. Experience supporting organisational change, transformation or service integration programmes.
Performance Analyst (SFIA Level 5) Client: Capgemini/HMRC Contract: 6-Month Rolling Statement of Work Clearance: Active SC Clearance Required Location: Hybrid/UK-Based Rate: £525 per day inside IR35 Overview We are seeking an experienced Performance Analyst (SFIA Level 5) to support a major digital service within Capgemini's HMRC portfolio. This role will focus on leveraging data to understand service performance, identify trends and emerging issues, and provide actionable insights that support operational, technical, and delivery decision-making. Working within a large-scale digital environment, you will play a key role in ensuring service performance is measured effectively and reported accurately. At SFIA Level 5 , you will be expected to operate with a high degree of autonomy, take ownership of performance analysis activities, and engage confidently with stakeholders across delivery, technical, product, and leadership teams. Key Responsibilities Performance Analysis Lead performance analysis activities across a large-scale digital service. Define, implement, and maintain meaningful performance measures, metrics, and KPIs. Monitor service performance and identify trends, risks, anomalies, and opportunities for improvement. Conduct detailed analysis of operational, service, and transactional data to support decision-making. Data Analysis & Reporting Use SQL to interrogate, extract, and analyse data from multiple sources. Develop and maintain dashboards, reports, and management information products. Produce clear and insightful performance reporting for both technical and non-technical audiences. Ensure data accuracy, consistency, and integrity across reporting outputs. Insight & Decision Support Translate complex datasets into meaningful, actionable insights. Provide evidence-based recommendations to improve service performance and user outcomes. Present analytical findings and performance recommendations to senior stakeholders. Support strategic, operational, and delivery decisions through robust analysis. Stakeholder Engagement Work closely with delivery managers, product teams, technical teams, and operational stakeholders. Build strong relationships across multidisciplinary teams. Support a data-driven culture by promoting the effective use of performance information. Provide analytical leadership and guidance to colleagues where required. Continuous Improvement Identify opportunities to improve performance measurement frameworks and reporting approaches. Promote best practice in performance analysis across the wider team. Contribute to the development of analytical standards, methods, and processes. Essential Skills & Experience Proven experience working as a Performance Analyst , ideally within complex digital, technology, or transformation programmes. Active SC Clearance . Strong analytical and problem-solving skills. Practical experience using SQL for data interrogation and analysis. Experience developing and maintaining: Performance measures KPIs Dashboards Management information reporting Ability to analyse large and complex datasets and convert findings into valuable business insights. Strong data visualisation and reporting capabilities. Excellent communication and stakeholder management skills. Experience presenting analytical findings to senior stakeholders. Ability to work independently and take ownership of analytical outputs. Experience working in Agile and multidisciplinary delivery environments. Desirable Skills & Experience Previous experience within HMRC , wider UK Government, or large-scale public sector digital programmes. Experience analysing high-volume transactional or live-service data. Knowledge of Government Digital Service (GDS) environments and ways of working. Experience using data analytics and visualisation tools such as: Power BI Tableau Similar reporting and Business Intelligence platforms Understanding of service performance management within complex operational environments.
Nov 12, 2026
Contractor
Performance Analyst (SFIA Level 5) Client: Capgemini/HMRC Contract: 6-Month Rolling Statement of Work Clearance: Active SC Clearance Required Location: Hybrid/UK-Based Rate: £525 per day inside IR35 Overview We are seeking an experienced Performance Analyst (SFIA Level 5) to support a major digital service within Capgemini's HMRC portfolio. This role will focus on leveraging data to understand service performance, identify trends and emerging issues, and provide actionable insights that support operational, technical, and delivery decision-making. Working within a large-scale digital environment, you will play a key role in ensuring service performance is measured effectively and reported accurately. At SFIA Level 5 , you will be expected to operate with a high degree of autonomy, take ownership of performance analysis activities, and engage confidently with stakeholders across delivery, technical, product, and leadership teams. Key Responsibilities Performance Analysis Lead performance analysis activities across a large-scale digital service. Define, implement, and maintain meaningful performance measures, metrics, and KPIs. Monitor service performance and identify trends, risks, anomalies, and opportunities for improvement. Conduct detailed analysis of operational, service, and transactional data to support decision-making. Data Analysis & Reporting Use SQL to interrogate, extract, and analyse data from multiple sources. Develop and maintain dashboards, reports, and management information products. Produce clear and insightful performance reporting for both technical and non-technical audiences. Ensure data accuracy, consistency, and integrity across reporting outputs. Insight & Decision Support Translate complex datasets into meaningful, actionable insights. Provide evidence-based recommendations to improve service performance and user outcomes. Present analytical findings and performance recommendations to senior stakeholders. Support strategic, operational, and delivery decisions through robust analysis. Stakeholder Engagement Work closely with delivery managers, product teams, technical teams, and operational stakeholders. Build strong relationships across multidisciplinary teams. Support a data-driven culture by promoting the effective use of performance information. Provide analytical leadership and guidance to colleagues where required. Continuous Improvement Identify opportunities to improve performance measurement frameworks and reporting approaches. Promote best practice in performance analysis across the wider team. Contribute to the development of analytical standards, methods, and processes. Essential Skills & Experience Proven experience working as a Performance Analyst , ideally within complex digital, technology, or transformation programmes. Active SC Clearance . Strong analytical and problem-solving skills. Practical experience using SQL for data interrogation and analysis. Experience developing and maintaining: Performance measures KPIs Dashboards Management information reporting Ability to analyse large and complex datasets and convert findings into valuable business insights. Strong data visualisation and reporting capabilities. Excellent communication and stakeholder management skills. Experience presenting analytical findings to senior stakeholders. Ability to work independently and take ownership of analytical outputs. Experience working in Agile and multidisciplinary delivery environments. Desirable Skills & Experience Previous experience within HMRC , wider UK Government, or large-scale public sector digital programmes. Experience analysing high-volume transactional or live-service data. Knowledge of Government Digital Service (GDS) environments and ways of working. Experience using data analytics and visualisation tools such as: Power BI Tableau Similar reporting and Business Intelligence platforms Understanding of service performance management within complex operational environments.
Change Manager - Central Government Location: London, Bristol or Manchester Working Pattern: Largely remote, with no minimum onsite requirement Day Rate: 600 per day, Inside IR35 Contract: 6 months Client: Central Government The Opportunity We are looking for an experienced Change Manager to join a Central Government client within a small, close-knit digital transformation team. This is a business change-focused position , working across digital services, policy, funding, assurance and approvals. The focus is on helping government departments adopt new processes, services and ways of working rather than managing large-scale IT transformation or technology rollout programmes. You will work closely with programme leads, service owners, product and delivery teams, finance and digital leaders, and assurance functions to ensure departments are prepared for change and that new approaches become embedded into day-to-day working. Key Responsibilities Develop and maintain practical change, implementation and adoption plans aligned to programme priorities. Assess the impact of change across business processes, governance, roles and users . Determine departmental readiness and agree the actions required to successfully implement change. Build strong stakeholder relationships, secure senior sponsorship and develop networks of change champions. Work across finance, digital, commercial and assurance teams to identify and resolve barriers to adoption. Coordinate the onboarding and adoption of new digital services and processes. Define readiness criteria, responsibilities, training and support requirements. Translate complex policy, process and technical changes into clear, practical actions for different audiences. Develop communications, guidance, training and supporting materials. Work collaboratively with product, service design and user research teams , ensuring feedback informs future improvements. Track adoption, readiness, risks and benefits, escalating issues where appropriate. Use data and stakeholder feedback to understand whether change is being successfully adopted. Develop reusable guidance and onboarding materials that allow teams to operate with progressively less central support. Essential Skills & Experience We are particularly interested in candidates who can demonstrate: Strong experience delivering business change involving new processes, digital services or organisational ways of working. Excellent stakeholder engagement and relationship-building skills , including engagement with senior stakeholders. The ability to quickly build rapport and influence people across complex organisations. Experience conducting change impact assessments across processes, governance, roles and users. Experience planning implementation and assessing business readiness . Ability to translate complex policy or technical information into clear actions for different audiences. Experience developing change communications, guidance, training or adoption materials. Strong experience working within multidisciplinary digital or product teams . Ability to work autonomously, identify the right contacts, develop networks and drive work forward with minimal supervision. Experience using data, evidence and user feedback to monitor adoption and benefits. Highly Desirable Previous Central Government, Civil Service or Local Government experience. Experience within funding, assurance, approvals or governance environments. Experience working within a digital delivery or product team . Understanding of Agile delivery, user-centred design and government digital standards . A combination of Change Manager and Business Analyst experience, particularly where multiple complex processes need to be brought together. Experience working at the intersection of policy, digital services and operational change .
Nov 12, 2026
Contractor
Change Manager - Central Government Location: London, Bristol or Manchester Working Pattern: Largely remote, with no minimum onsite requirement Day Rate: 600 per day, Inside IR35 Contract: 6 months Client: Central Government The Opportunity We are looking for an experienced Change Manager to join a Central Government client within a small, close-knit digital transformation team. This is a business change-focused position , working across digital services, policy, funding, assurance and approvals. The focus is on helping government departments adopt new processes, services and ways of working rather than managing large-scale IT transformation or technology rollout programmes. You will work closely with programme leads, service owners, product and delivery teams, finance and digital leaders, and assurance functions to ensure departments are prepared for change and that new approaches become embedded into day-to-day working. Key Responsibilities Develop and maintain practical change, implementation and adoption plans aligned to programme priorities. Assess the impact of change across business processes, governance, roles and users . Determine departmental readiness and agree the actions required to successfully implement change. Build strong stakeholder relationships, secure senior sponsorship and develop networks of change champions. Work across finance, digital, commercial and assurance teams to identify and resolve barriers to adoption. Coordinate the onboarding and adoption of new digital services and processes. Define readiness criteria, responsibilities, training and support requirements. Translate complex policy, process and technical changes into clear, practical actions for different audiences. Develop communications, guidance, training and supporting materials. Work collaboratively with product, service design and user research teams , ensuring feedback informs future improvements. Track adoption, readiness, risks and benefits, escalating issues where appropriate. Use data and stakeholder feedback to understand whether change is being successfully adopted. Develop reusable guidance and onboarding materials that allow teams to operate with progressively less central support. Essential Skills & Experience We are particularly interested in candidates who can demonstrate: Strong experience delivering business change involving new processes, digital services or organisational ways of working. Excellent stakeholder engagement and relationship-building skills , including engagement with senior stakeholders. The ability to quickly build rapport and influence people across complex organisations. Experience conducting change impact assessments across processes, governance, roles and users. Experience planning implementation and assessing business readiness . Ability to translate complex policy or technical information into clear actions for different audiences. Experience developing change communications, guidance, training or adoption materials. Strong experience working within multidisciplinary digital or product teams . Ability to work autonomously, identify the right contacts, develop networks and drive work forward with minimal supervision. Experience using data, evidence and user feedback to monitor adoption and benefits. Highly Desirable Previous Central Government, Civil Service or Local Government experience. Experience within funding, assurance, approvals or governance environments. Experience working within a digital delivery or product team . Understanding of Agile delivery, user-centred design and government digital standards . A combination of Change Manager and Business Analyst experience, particularly where multiple complex processes need to be brought together. Experience working at the intersection of policy, digital services and operational change .
Senior Ruby on Rails Engineer £600/day Inside IR35 | 6 months | Predominantly Remote We are seeking a Senior Ruby on Rails Engineer to join a large-scale content transformation programme. This role goes beyond development, requiring someone who can lead technical discovery, solve complex business challenges and help shape scalable solutions from the ground up. Key Skills: Strong Ruby on Rails experience AWS expertise CI/CD and deployment automation Solution design and technical discovery Stakeholder engagement and collaboration What You'll Do: Lead technical problem solving and discovery activities Design and build scalable Ruby on Rails services Contribute to architecture and technical strategy Collaborate with multidisciplinary teams Support delivery within a complex digital environment We're Looking For: Senior Software Engineers, Technical Leads or Lead Ruby Engineers Experience delivering production systems at scale Strong ownership mindset and technical judgement Comfortable working with ambiguity and defining solutions Previous experience working in Public Sector
Nov 11, 2026
Contractor
Senior Ruby on Rails Engineer £600/day Inside IR35 | 6 months | Predominantly Remote We are seeking a Senior Ruby on Rails Engineer to join a large-scale content transformation programme. This role goes beyond development, requiring someone who can lead technical discovery, solve complex business challenges and help shape scalable solutions from the ground up. Key Skills: Strong Ruby on Rails experience AWS expertise CI/CD and deployment automation Solution design and technical discovery Stakeholder engagement and collaboration What You'll Do: Lead technical problem solving and discovery activities Design and build scalable Ruby on Rails services Contribute to architecture and technical strategy Collaborate with multidisciplinary teams Support delivery within a complex digital environment We're Looking For: Senior Software Engineers, Technical Leads or Lead Ruby Engineers Experience delivering production systems at scale Strong ownership mindset and technical judgement Comfortable working with ambiguity and defining solutions Previous experience working in Public Sector
Senior Ruby on Rails Engineer £600/day Inside IR35 | 6 months | Predominantly Remote We are seeking a Senior Ruby on Rails Engineer to join a large-scale content transformation programme. This role goes beyond development, requiring someone who can lead technical discovery, solve complex business challenges and help shape scalable solutions from the ground up. Key Skills: Strong Ruby on Rails experience AWS expertise CI/CD and deployment automation Solution design and technical discovery Stakeholder engagement and collaboration What You'll Do: Lead technical problem solving and discovery activities Design and build scalable Ruby on Rails services Contribute to architecture and technical strategy Collaborate with multidisciplinary teams Support delivery within a complex digital environment We're Looking For: Senior Software Engineers, Technical Leads or Lead Ruby Engineers Experience delivering production systems at scale Strong ownership mindset and technical judgement Comfortable working with ambiguity and defining solutions
Nov 11, 2026
Contractor
Senior Ruby on Rails Engineer £600/day Inside IR35 | 6 months | Predominantly Remote We are seeking a Senior Ruby on Rails Engineer to join a large-scale content transformation programme. This role goes beyond development, requiring someone who can lead technical discovery, solve complex business challenges and help shape scalable solutions from the ground up. Key Skills: Strong Ruby on Rails experience AWS expertise CI/CD and deployment automation Solution design and technical discovery Stakeholder engagement and collaboration What You'll Do: Lead technical problem solving and discovery activities Design and build scalable Ruby on Rails services Contribute to architecture and technical strategy Collaborate with multidisciplinary teams Support delivery within a complex digital environment We're Looking For: Senior Software Engineers, Technical Leads or Lead Ruby Engineers Experience delivering production systems at scale Strong ownership mindset and technical judgement Comfortable working with ambiguity and defining solutions
Trainee Field Service Engineer - Hotpoint No Experience Needed | Fully Paid Training | Company Van Provided Ready to start a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is looking for motivated individuals to join our 12-month Trainee Field Service Engineer Programme . Whether you're currently working in retail, customer service, warehousing, delivery driving, manufacturing, the armed forces, or another practical role, we'll provide all the training and support you need to build a successful engineering career. If you enjoy problem-solving, fixing things, working independently, helping customers and learning new skills all within your local area, this could be the perfect opportunity for you. What's in it for You? 12-month paid training programme Equivalent of £27,377 per year for the first 6 months, increasing to £28,352 per year thereafter - Paid weekly via umbrella company Uncapped commission opportunities Overtime available Company van and fuel card provided Tools, equipment and uniform supplied Industry-leading training and ongoing support 20 days holiday plus bank holidays 25 days holiday upon securing a permanent role Opportunity to gain a permanent position within 12 months Long-term career progression with a recognised household brand The Role As a Trainee Field Service Engineer no two days are the same, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering outstanding customer service. Responsibilities Travel to customer appointments in a company van Diagnose faults and complete repairs Deliver excellent customer service Manage tools, parts and van stock Represent the Hotpoint brand professionally Promote approved products and services, with opportunities to earn commission You'll work on appliances such as: Washing machines Tumble dryers Electric cookers Other domestic appliances as your training develops Your Training Journey Weeks 1-3: Residential Training (Peterborough) Attend our specialist training centre Monday to Friday, returning home at weekends. Travel and accommodation are arranged and paid for by Hotpoint. Week 1: Induction Meet your support network Receive your tools, uniform and company van Complete health & safety training Undertake a driving assessment Weeks 2-3: Technical Training Appliance repairs Fault diagnosis Electrical and mechanical troubleshooting Customer service skills Practical hands-on learning Weeks 4-6: Field Mentoring Work alongside an experienced engineer, receiving one-to-one coaching and support while developing your skills. Months 2-12: On-the-Job Development Continue building your technical knowledge and confidence with ongoing support and real customer experience. Additional Upskill Training Further specialist training will be provided to expand your product knowledge and technical capability. What We're Looking For Strong work ethic and positive attitude Reliable, professional and customer-focused Good problem-solving skills Comfortable working independently Willing to learn and develop new skills Looking for a long-term career Confident communicating with customers Comfortable recommending appropriate products and services Motivated by earning additional commission opportunities Essential Requirements Full UK Manual Driving Licence held for at least 1 year Physically able to move household appliances safely Right to work in the UK Desirable Experience Engineering, mechanical, electrical or technical experience Repair, maintenance or fault-finding experience Trades, field-based or customer-facing roles Delivery driving or logistics experience Experience using tools or practical hands-on skills Career Changers Welcome Many of our successful engineers have come from backgrounds including retail, customer service, logistics, manufacturing, automotive, trades and maintenance. No previous engineering experience is required. We're looking for people with the right attitude, willingness to learn and commitment to building a long-term career. Why Choose Hotpoint? Learn a skilled trade with a trusted household brand Gain valuable technical experience Enjoy independence and variety every day Join a supportive team invested in your success Access long-term career progression opportunities Apply today and start your journey towards becoming a qualified Field Service Engineer with Hotpoint.
Nov 11, 2026
Full time
Trainee Field Service Engineer - Hotpoint No Experience Needed | Fully Paid Training | Company Van Provided Ready to start a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is looking for motivated individuals to join our 12-month Trainee Field Service Engineer Programme . Whether you're currently working in retail, customer service, warehousing, delivery driving, manufacturing, the armed forces, or another practical role, we'll provide all the training and support you need to build a successful engineering career. If you enjoy problem-solving, fixing things, working independently, helping customers and learning new skills all within your local area, this could be the perfect opportunity for you. What's in it for You? 12-month paid training programme Equivalent of £27,377 per year for the first 6 months, increasing to £28,352 per year thereafter - Paid weekly via umbrella company Uncapped commission opportunities Overtime available Company van and fuel card provided Tools, equipment and uniform supplied Industry-leading training and ongoing support 20 days holiday plus bank holidays 25 days holiday upon securing a permanent role Opportunity to gain a permanent position within 12 months Long-term career progression with a recognised household brand The Role As a Trainee Field Service Engineer no two days are the same, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering outstanding customer service. Responsibilities Travel to customer appointments in a company van Diagnose faults and complete repairs Deliver excellent customer service Manage tools, parts and van stock Represent the Hotpoint brand professionally Promote approved products and services, with opportunities to earn commission You'll work on appliances such as: Washing machines Tumble dryers Electric cookers Other domestic appliances as your training develops Your Training Journey Weeks 1-3: Residential Training (Peterborough) Attend our specialist training centre Monday to Friday, returning home at weekends. Travel and accommodation are arranged and paid for by Hotpoint. Week 1: Induction Meet your support network Receive your tools, uniform and company van Complete health & safety training Undertake a driving assessment Weeks 2-3: Technical Training Appliance repairs Fault diagnosis Electrical and mechanical troubleshooting Customer service skills Practical hands-on learning Weeks 4-6: Field Mentoring Work alongside an experienced engineer, receiving one-to-one coaching and support while developing your skills. Months 2-12: On-the-Job Development Continue building your technical knowledge and confidence with ongoing support and real customer experience. Additional Upskill Training Further specialist training will be provided to expand your product knowledge and technical capability. What We're Looking For Strong work ethic and positive attitude Reliable, professional and customer-focused Good problem-solving skills Comfortable working independently Willing to learn and develop new skills Looking for a long-term career Confident communicating with customers Comfortable recommending appropriate products and services Motivated by earning additional commission opportunities Essential Requirements Full UK Manual Driving Licence held for at least 1 year Physically able to move household appliances safely Right to work in the UK Desirable Experience Engineering, mechanical, electrical or technical experience Repair, maintenance or fault-finding experience Trades, field-based or customer-facing roles Delivery driving or logistics experience Experience using tools or practical hands-on skills Career Changers Welcome Many of our successful engineers have come from backgrounds including retail, customer service, logistics, manufacturing, automotive, trades and maintenance. No previous engineering experience is required. We're looking for people with the right attitude, willingness to learn and commitment to building a long-term career. Why Choose Hotpoint? Learn a skilled trade with a trusted household brand Gain valuable technical experience Enjoy independence and variety every day Join a supportive team invested in your success Access long-term career progression opportunities Apply today and start your journey towards becoming a qualified Field Service Engineer with Hotpoint.
Trainee Field Service Engineer - Hotpoint No Experience Needed | Fully Paid Training | Company Van Provided Ready to start a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is looking for motivated individuals to join our 12-month Trainee Field Service Engineer Programme . Whether you're currently working in retail, customer service, warehousing, delivery driving, manufacturing, the armed forces, or another practical role, we'll provide all the training and support you need to build a successful engineering career. If you enjoy problem-solving, fixing things, working independently, helping customers and learning new skills all within your local area, this could be the perfect opportunity for you. What's in it for You? 12-month paid training programme Equivalent of £27,377 per year for the first 6 months, increasing to £28,352 per year thereafter - Paid weekly via umbrella company Uncapped commission opportunities Overtime available Company van and fuel card provided Tools, equipment and uniform supplied Industry-leading training and ongoing support 20 days holiday plus bank holidays 25 days holiday upon securing a permanent role Opportunity to gain a permanent position within 12 months Long-term career progression with a recognised household brand The Role As a Trainee Field Service Engineer no two days are the same, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering outstanding customer service. Responsibilities Travel to customer appointments in a company van Diagnose faults and complete repairs Deliver excellent customer service Manage tools, parts and van stock Represent the Hotpoint brand professionally Promote approved products and services, with opportunities to earn commission You'll work on appliances such as: Washing machines Tumble dryers Electric cookers Other domestic appliances as your training develops Your Training Journey Weeks 1-3: Residential Training (Peterborough) Attend our specialist training centre Monday to Friday, returning home at weekends. Travel and accommodation are arranged and paid for by Hotpoint. Week 1: Induction Meet your support network Receive your tools, uniform and company van Complete health & safety training Undertake a driving assessment Weeks 2-3: Technical Training Appliance repairs Fault diagnosis Electrical and mechanical troubleshooting Customer service skills Practical hands-on learning Weeks 4-6: Field Mentoring Work alongside an experienced engineer, receiving one-to-one coaching and support while developing your skills. Months 2-12: On-the-Job Development Continue building your technical knowledge and confidence with ongoing support and real customer experience. Additional Upskill Training Further specialist training will be provided to expand your product knowledge and technical capability. What We're Looking For Strong work ethic and positive attitude Reliable, professional and customer-focused Good problem-solving skills Comfortable working independently Willing to learn and develop new skills Looking for a long-term career Confident communicating with customers Comfortable recommending appropriate products and services Motivated by earning additional commission opportunities Essential Requirements Full UK Manual Driving Licence held for at least 1 year Physically able to move household appliances safely Right to work in the UK Desirable Experience Engineering, mechanical, electrical or technical experience Repair, maintenance or fault-finding experience Trades, field-based or customer-facing roles Delivery driving or logistics experience Experience using tools or practical hands-on skills Career Changers Welcome Many of our successful engineers have come from backgrounds including retail, customer service, logistics, manufacturing, automotive, trades and maintenance. No previous engineering experience is required. We're looking for people with the right attitude, willingness to learn and commitment to building a long-term career. Why Choose Hotpoint? Learn a skilled trade with a trusted household brand Gain valuable technical experience Enjoy independence and variety every day Join a supportive team invested in your success Access long-term career progression opportunities Apply today and start your journey towards becoming a qualified Field Service Engineer with Hotpoint.
Nov 10, 2026
Trainee Field Service Engineer - Hotpoint No Experience Needed | Fully Paid Training | Company Van Provided Ready to start a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is looking for motivated individuals to join our 12-month Trainee Field Service Engineer Programme . Whether you're currently working in retail, customer service, warehousing, delivery driving, manufacturing, the armed forces, or another practical role, we'll provide all the training and support you need to build a successful engineering career. If you enjoy problem-solving, fixing things, working independently, helping customers and learning new skills all within your local area, this could be the perfect opportunity for you. What's in it for You? 12-month paid training programme Equivalent of £27,377 per year for the first 6 months, increasing to £28,352 per year thereafter - Paid weekly via umbrella company Uncapped commission opportunities Overtime available Company van and fuel card provided Tools, equipment and uniform supplied Industry-leading training and ongoing support 20 days holiday plus bank holidays 25 days holiday upon securing a permanent role Opportunity to gain a permanent position within 12 months Long-term career progression with a recognised household brand The Role As a Trainee Field Service Engineer no two days are the same, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering outstanding customer service. Responsibilities Travel to customer appointments in a company van Diagnose faults and complete repairs Deliver excellent customer service Manage tools, parts and van stock Represent the Hotpoint brand professionally Promote approved products and services, with opportunities to earn commission You'll work on appliances such as: Washing machines Tumble dryers Electric cookers Other domestic appliances as your training develops Your Training Journey Weeks 1-3: Residential Training (Peterborough) Attend our specialist training centre Monday to Friday, returning home at weekends. Travel and accommodation are arranged and paid for by Hotpoint. Week 1: Induction Meet your support network Receive your tools, uniform and company van Complete health & safety training Undertake a driving assessment Weeks 2-3: Technical Training Appliance repairs Fault diagnosis Electrical and mechanical troubleshooting Customer service skills Practical hands-on learning Weeks 4-6: Field Mentoring Work alongside an experienced engineer, receiving one-to-one coaching and support while developing your skills. Months 2-12: On-the-Job Development Continue building your technical knowledge and confidence with ongoing support and real customer experience. Additional Upskill Training Further specialist training will be provided to expand your product knowledge and technical capability. What We're Looking For Strong work ethic and positive attitude Reliable, professional and customer-focused Good problem-solving skills Comfortable working independently Willing to learn and develop new skills Looking for a long-term career Confident communicating with customers Comfortable recommending appropriate products and services Motivated by earning additional commission opportunities Essential Requirements Full UK Manual Driving Licence held for at least 1 year Physically able to move household appliances safely Right to work in the UK Desirable Experience Engineering, mechanical, electrical or technical experience Repair, maintenance or fault-finding experience Trades, field-based or customer-facing roles Delivery driving or logistics experience Experience using tools or practical hands-on skills Career Changers Welcome Many of our successful engineers have come from backgrounds including retail, customer service, logistics, manufacturing, automotive, trades and maintenance. No previous engineering experience is required. We're looking for people with the right attitude, willingness to learn and commitment to building a long-term career. Why Choose Hotpoint? Learn a skilled trade with a trusted household brand Gain valuable technical experience Enjoy independence and variety every day Join a supportive team invested in your success Access long-term career progression opportunities Apply today and start your journey towards becoming a qualified Field Service Engineer with Hotpoint.
Trainee Field Service Engineer - Hotpoint No Experience Needed | Fully Paid Training | Company Van Provided Ready to start a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is looking for motivated individuals to join our 12-month Trainee Field Service Engineer Programme . Whether you're currently working in retail, customer service, warehousing, delivery driving, manufacturing, the armed forces, or another practical role, we'll provide all the training and support you need to build a successful engineering career. If you enjoy problem-solving, fixing things, working independently, helping customers and learning new skills all within your local area, this could be the perfect opportunity for you. What's in it for You? 12-month paid training programme Equivalent of £27,377 per year for the first 6 months, increasing to £28,352 per year thereafter - Paid weekly via umbrella company Uncapped commission opportunities Overtime available Company van and fuel card provided Tools, equipment and uniform supplied Industry-leading training and ongoing support 20 days holiday plus bank holidays 25 days holiday upon securing a permanent role Opportunity to gain a permanent position within 12 months Long-term career progression with a recognised household brand The Role As a Trainee Field Service Engineer no two days are the same, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering outstanding customer service. Responsibilities Travel to customer appointments in a company van Diagnose faults and complete repairs Deliver excellent customer service Manage tools, parts and van stock Represent the Hotpoint brand professionally Promote approved products and services, with opportunities to earn commission You'll work on appliances such as: Washing machines Tumble dryers Electric cookers Other domestic appliances as your training develops Your Training Journey Weeks 1-3: Residential Training (Peterborough) Attend our specialist training centre Monday to Friday, returning home at weekends. Travel and accommodation are arranged and paid for by Hotpoint. Week 1: Induction Meet your support network Receive your tools, uniform and company van Complete health & safety training Undertake a driving assessment Weeks 2-3: Technical Training Appliance repairs Fault diagnosis Electrical and mechanical troubleshooting Customer service skills Practical hands-on learning Weeks 4-6: Field Mentoring Work alongside an experienced engineer, receiving one-to-one coaching and support while developing your skills. Months 2-12: On-the-Job Development Continue building your technical knowledge and confidence with ongoing support and real customer experience. Additional Upskill Training Further specialist training will be provided to expand your product knowledge and technical capability. What We're Looking For Strong work ethic and positive attitude Reliable, professional and customer-focused Good problem-solving skills Comfortable working independently Willing to learn and develop new skills Looking for a long-term career Confident communicating with customers Comfortable recommending appropriate products and services Motivated by earning additional commission opportunities Essential Requirements Full UK Manual Driving Licence held for at least 1 year Physically able to move household appliances safely Right to work in the UK Desirable Experience Engineering, mechanical, electrical or technical experience Repair, maintenance or fault-finding experience Trades, field-based or customer-facing roles Delivery driving or logistics experience Experience using tools or practical hands-on skills Career Changers Welcome Many of our successful engineers have come from backgrounds including retail, customer service, logistics, manufacturing, automotive, trades and maintenance. No previous engineering experience is required. We're looking for people with the right attitude, willingness to learn and commitment to building a long-term career. Why Choose Hotpoint? Learn a skilled trade with a trusted household brand Gain valuable technical experience Enjoy independence and variety every day Join a supportive team invested in your success Access long-term career progression opportunities Apply today and start your journey towards becoming a qualified Field Service Engineer with Hotpoint.
Nov 10, 2026
Full time
Trainee Field Service Engineer - Hotpoint No Experience Needed | Fully Paid Training | Company Van Provided Ready to start a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is looking for motivated individuals to join our 12-month Trainee Field Service Engineer Programme . Whether you're currently working in retail, customer service, warehousing, delivery driving, manufacturing, the armed forces, or another practical role, we'll provide all the training and support you need to build a successful engineering career. If you enjoy problem-solving, fixing things, working independently, helping customers and learning new skills all within your local area, this could be the perfect opportunity for you. What's in it for You? 12-month paid training programme Equivalent of £27,377 per year for the first 6 months, increasing to £28,352 per year thereafter - Paid weekly via umbrella company Uncapped commission opportunities Overtime available Company van and fuel card provided Tools, equipment and uniform supplied Industry-leading training and ongoing support 20 days holiday plus bank holidays 25 days holiday upon securing a permanent role Opportunity to gain a permanent position within 12 months Long-term career progression with a recognised household brand The Role As a Trainee Field Service Engineer no two days are the same, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering outstanding customer service. Responsibilities Travel to customer appointments in a company van Diagnose faults and complete repairs Deliver excellent customer service Manage tools, parts and van stock Represent the Hotpoint brand professionally Promote approved products and services, with opportunities to earn commission You'll work on appliances such as: Washing machines Tumble dryers Electric cookers Other domestic appliances as your training develops Your Training Journey Weeks 1-3: Residential Training (Peterborough) Attend our specialist training centre Monday to Friday, returning home at weekends. Travel and accommodation are arranged and paid for by Hotpoint. Week 1: Induction Meet your support network Receive your tools, uniform and company van Complete health & safety training Undertake a driving assessment Weeks 2-3: Technical Training Appliance repairs Fault diagnosis Electrical and mechanical troubleshooting Customer service skills Practical hands-on learning Weeks 4-6: Field Mentoring Work alongside an experienced engineer, receiving one-to-one coaching and support while developing your skills. Months 2-12: On-the-Job Development Continue building your technical knowledge and confidence with ongoing support and real customer experience. Additional Upskill Training Further specialist training will be provided to expand your product knowledge and technical capability. What We're Looking For Strong work ethic and positive attitude Reliable, professional and customer-focused Good problem-solving skills Comfortable working independently Willing to learn and develop new skills Looking for a long-term career Confident communicating with customers Comfortable recommending appropriate products and services Motivated by earning additional commission opportunities Essential Requirements Full UK Manual Driving Licence held for at least 1 year Physically able to move household appliances safely Right to work in the UK Desirable Experience Engineering, mechanical, electrical or technical experience Repair, maintenance or fault-finding experience Trades, field-based or customer-facing roles Delivery driving or logistics experience Experience using tools or practical hands-on skills Career Changers Welcome Many of our successful engineers have come from backgrounds including retail, customer service, logistics, manufacturing, automotive, trades and maintenance. No previous engineering experience is required. We're looking for people with the right attitude, willingness to learn and commitment to building a long-term career. Why Choose Hotpoint? Learn a skilled trade with a trusted household brand Gain valuable technical experience Enjoy independence and variety every day Join a supportive team invested in your success Access long-term career progression opportunities Apply today and start your journey towards becoming a qualified Field Service Engineer with Hotpoint.
Trainee Field Service Engineer - Hotpoint No Experience Needed | Fully Paid Training | Company Van Provided Ready to start a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is looking for motivated individuals to join our 12-month Trainee Field Service Engineer Programme . Whether you're currently working in retail, customer service, warehousing, delivery driving, manufacturing, the armed forces, or another practical role, we'll provide all the training and support you need to build a successful engineering career. If you enjoy problem-solving, fixing things, working independently, helping customers and learning new skills all within your local area, this could be the perfect opportunity for you. What's in it for You? 12-month paid training programme Equivalent of £27,377 per year for the first 6 months, increasing to £28,352 per year thereafter - Paid weekly via umbrella company Uncapped commission opportunities Overtime available Company van and fuel card provided Tools, equipment and uniform supplied Industry-leading training and ongoing support 20 days holiday plus bank holidays 25 days holiday upon securing a permanent role Opportunity to gain a permanent position within 12 months Long-term career progression with a recognised household brand The Role As a Trainee Field Service Engineer no two days are the same, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering outstanding customer service. Responsibilities Travel to customer appointments in a company van Diagnose faults and complete repairs Deliver excellent customer service Manage tools, parts and van stock Represent the Hotpoint brand professionally Promote approved products and services, with opportunities to earn commission You'll work on appliances such as: Washing machines Tumble dryers Electric cookers Other domestic appliances as your training develops Your Training Journey Weeks 1-3: Residential Training (Peterborough) Attend our specialist training centre Monday to Friday, returning home at weekends. Travel and accommodation are arranged and paid for by Hotpoint. Week 1: Induction Meet your support network Receive your tools, uniform and company van Complete health & safety training Undertake a driving assessment Weeks 2-3: Technical Training Appliance repairs Fault diagnosis Electrical and mechanical troubleshooting Customer service skills Practical hands-on learning Weeks 4-6: Field Mentoring Work alongside an experienced engineer, receiving one-to-one coaching and support while developing your skills. Months 2-12: On-the-Job Development Continue building your technical knowledge and confidence with ongoing support and real customer experience. Additional Upskill Training Further specialist training will be provided to expand your product knowledge and technical capability. What We're Looking For Strong work ethic and positive attitude Reliable, professional and customer-focused Good problem-solving skills Comfortable working independently Willing to learn and develop new skills Looking for a long-term career Confident communicating with customers Comfortable recommending appropriate products and services Motivated by earning additional commission opportunities Essential Requirements Full UK Manual Driving Licence held for at least 1 year Physically able to move household appliances safely Right to work in the UK Desirable Experience Engineering, mechanical, electrical or technical experience Repair, maintenance or fault-finding experience Trades, field-based or customer-facing roles Delivery driving or logistics experience Experience using tools or practical hands-on skills Career Changers Welcome Many of our successful engineers have come from backgrounds including retail, customer service, logistics, manufacturing, automotive, trades and maintenance. No previous engineering experience is required. We're looking for people with the right attitude, willingness to learn and commitment to building a long-term career. Why Choose Hotpoint? Learn a skilled trade with a trusted household brand Gain valuable technical experience Enjoy independence and variety every day Join a supportive team invested in your success Access long-term career progression opportunities Apply today and start your journey towards becoming a qualified Field Service Engineer with Hotpoint.
Nov 10, 2026
Trainee Field Service Engineer - Hotpoint No Experience Needed | Fully Paid Training | Company Van Provided Ready to start a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is looking for motivated individuals to join our 12-month Trainee Field Service Engineer Programme . Whether you're currently working in retail, customer service, warehousing, delivery driving, manufacturing, the armed forces, or another practical role, we'll provide all the training and support you need to build a successful engineering career. If you enjoy problem-solving, fixing things, working independently, helping customers and learning new skills all within your local area, this could be the perfect opportunity for you. What's in it for You? 12-month paid training programme Equivalent of £27,377 per year for the first 6 months, increasing to £28,352 per year thereafter - Paid weekly via umbrella company Uncapped commission opportunities Overtime available Company van and fuel card provided Tools, equipment and uniform supplied Industry-leading training and ongoing support 20 days holiday plus bank holidays 25 days holiday upon securing a permanent role Opportunity to gain a permanent position within 12 months Long-term career progression with a recognised household brand The Role As a Trainee Field Service Engineer no two days are the same, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering outstanding customer service. Responsibilities Travel to customer appointments in a company van Diagnose faults and complete repairs Deliver excellent customer service Manage tools, parts and van stock Represent the Hotpoint brand professionally Promote approved products and services, with opportunities to earn commission You'll work on appliances such as: Washing machines Tumble dryers Electric cookers Other domestic appliances as your training develops Your Training Journey Weeks 1-3: Residential Training (Peterborough) Attend our specialist training centre Monday to Friday, returning home at weekends. Travel and accommodation are arranged and paid for by Hotpoint. Week 1: Induction Meet your support network Receive your tools, uniform and company van Complete health & safety training Undertake a driving assessment Weeks 2-3: Technical Training Appliance repairs Fault diagnosis Electrical and mechanical troubleshooting Customer service skills Practical hands-on learning Weeks 4-6: Field Mentoring Work alongside an experienced engineer, receiving one-to-one coaching and support while developing your skills. Months 2-12: On-the-Job Development Continue building your technical knowledge and confidence with ongoing support and real customer experience. Additional Upskill Training Further specialist training will be provided to expand your product knowledge and technical capability. What We're Looking For Strong work ethic and positive attitude Reliable, professional and customer-focused Good problem-solving skills Comfortable working independently Willing to learn and develop new skills Looking for a long-term career Confident communicating with customers Comfortable recommending appropriate products and services Motivated by earning additional commission opportunities Essential Requirements Full UK Manual Driving Licence held for at least 1 year Physically able to move household appliances safely Right to work in the UK Desirable Experience Engineering, mechanical, electrical or technical experience Repair, maintenance or fault-finding experience Trades, field-based or customer-facing roles Delivery driving or logistics experience Experience using tools or practical hands-on skills Career Changers Welcome Many of our successful engineers have come from backgrounds including retail, customer service, logistics, manufacturing, automotive, trades and maintenance. No previous engineering experience is required. We're looking for people with the right attitude, willingness to learn and commitment to building a long-term career. Why Choose Hotpoint? Learn a skilled trade with a trusted household brand Gain valuable technical experience Enjoy independence and variety every day Join a supportive team invested in your success Access long-term career progression opportunities Apply today and start your journey towards becoming a qualified Field Service Engineer with Hotpoint.
Trainee Field Service Engineer - Hotpoint No Experience Needed | Fully Paid Training | Company Van Provided Ready to start a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is looking for motivated individuals to join our 12-month Trainee Field Service Engineer Programme . Whether you're currently working in retail, customer service, warehousing, delivery driving, manufacturing, the armed forces, or another practical role, we'll provide all the training and support you need to build a successful engineering career. If you enjoy problem-solving, fixing things, working independently, helping customers and learning new skills all within your local area, this could be the perfect opportunity for you. What's in it for You? 12-month paid training programme Equivalent of £28,352 per year for the first 6 months, increasing to £29,367 per year thereafter - Paid weekly via umbrella company Uncapped commission opportunities Overtime available Company van and fuel card provided Tools, equipment and uniform supplied Industry-leading training and ongoing support 20 days holiday plus bank holidays 25 days holiday upon securing a permanent role Opportunity to gain a permanent position within 12 months Long-term career progression with a recognised household brand The Role As a Trainee Field Service Engineer no two days are the same, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering outstanding customer service. Responsibilities Travel to customer appointments in a company van Diagnose faults and complete repairs Deliver excellent customer service Manage tools, parts and van stock Represent the Hotpoint brand professionally Promote approved products and services, with opportunities to earn commission You'll work on appliances such as: Washing machines Tumble dryers Electric cookers Other domestic appliances as your training develops Your Training Journey Weeks 1-3: Residential Training (Peterborough) Attend our specialist training centre Monday to Friday, returning home at weekends. Travel and accommodation are arranged and paid for by Hotpoint. Week 1: Induction Meet your support network Receive your tools, uniform and company van Complete health & safety training Undertake a driving assessment Weeks 2-3: Technical Training Appliance repairs Fault diagnosis Electrical and mechanical troubleshooting Customer service skills Practical hands-on learning Weeks 4-6: Field Mentoring Work alongside an experienced engineer, receiving one-to-one coaching and support while developing your skills. Months 2-12: On-the-Job Development Continue building your technical knowledge and confidence with ongoing support and real customer experience. Additional Upskill Training Further specialist training will be provided to expand your product knowledge and technical capability. What We're Looking For Strong work ethic and positive attitude Reliable, professional and customer-focused Good problem-solving skills Comfortable working independently Willing to learn and develop new skills Looking for a long-term career Confident communicating with customers Comfortable recommending appropriate products and services Motivated by earning additional commission opportunities Essential Requirements Full UK Manual Driving Licence held for at least 1 year Physically able to move household appliances safely Right to work in the UK Desirable Experience Engineering, mechanical, electrical or technical experience Repair, maintenance or fault-finding experience Trades, field-based or customer-facing roles Delivery driving or logistics experience Experience using tools or practical hands-on skills Career Changers Welcome Many of our successful engineers have come from backgrounds including retail, customer service, logistics, manufacturing, automotive, trades and maintenance. No previous engineering experience is required. We're looking for people with the right attitude, willingness to learn and commitment to building a long-term career. Why Choose Hotpoint? Learn a skilled trade with a trusted household brand Gain valuable technical experience Enjoy independence and variety every day Join a supportive team invested in your success Access long-term career progression opportunities Apply today and start your journey towards becoming a qualified Field Service Engineer with Hotpoint.
Nov 10, 2026
Trainee Field Service Engineer - Hotpoint No Experience Needed | Fully Paid Training | Company Van Provided Ready to start a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is looking for motivated individuals to join our 12-month Trainee Field Service Engineer Programme . Whether you're currently working in retail, customer service, warehousing, delivery driving, manufacturing, the armed forces, or another practical role, we'll provide all the training and support you need to build a successful engineering career. If you enjoy problem-solving, fixing things, working independently, helping customers and learning new skills all within your local area, this could be the perfect opportunity for you. What's in it for You? 12-month paid training programme Equivalent of £28,352 per year for the first 6 months, increasing to £29,367 per year thereafter - Paid weekly via umbrella company Uncapped commission opportunities Overtime available Company van and fuel card provided Tools, equipment and uniform supplied Industry-leading training and ongoing support 20 days holiday plus bank holidays 25 days holiday upon securing a permanent role Opportunity to gain a permanent position within 12 months Long-term career progression with a recognised household brand The Role As a Trainee Field Service Engineer no two days are the same, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering outstanding customer service. Responsibilities Travel to customer appointments in a company van Diagnose faults and complete repairs Deliver excellent customer service Manage tools, parts and van stock Represent the Hotpoint brand professionally Promote approved products and services, with opportunities to earn commission You'll work on appliances such as: Washing machines Tumble dryers Electric cookers Other domestic appliances as your training develops Your Training Journey Weeks 1-3: Residential Training (Peterborough) Attend our specialist training centre Monday to Friday, returning home at weekends. Travel and accommodation are arranged and paid for by Hotpoint. Week 1: Induction Meet your support network Receive your tools, uniform and company van Complete health & safety training Undertake a driving assessment Weeks 2-3: Technical Training Appliance repairs Fault diagnosis Electrical and mechanical troubleshooting Customer service skills Practical hands-on learning Weeks 4-6: Field Mentoring Work alongside an experienced engineer, receiving one-to-one coaching and support while developing your skills. Months 2-12: On-the-Job Development Continue building your technical knowledge and confidence with ongoing support and real customer experience. Additional Upskill Training Further specialist training will be provided to expand your product knowledge and technical capability. What We're Looking For Strong work ethic and positive attitude Reliable, professional and customer-focused Good problem-solving skills Comfortable working independently Willing to learn and develop new skills Looking for a long-term career Confident communicating with customers Comfortable recommending appropriate products and services Motivated by earning additional commission opportunities Essential Requirements Full UK Manual Driving Licence held for at least 1 year Physically able to move household appliances safely Right to work in the UK Desirable Experience Engineering, mechanical, electrical or technical experience Repair, maintenance or fault-finding experience Trades, field-based or customer-facing roles Delivery driving or logistics experience Experience using tools or practical hands-on skills Career Changers Welcome Many of our successful engineers have come from backgrounds including retail, customer service, logistics, manufacturing, automotive, trades and maintenance. No previous engineering experience is required. We're looking for people with the right attitude, willingness to learn and commitment to building a long-term career. Why Choose Hotpoint? Learn a skilled trade with a trusted household brand Gain valuable technical experience Enjoy independence and variety every day Join a supportive team invested in your success Access long-term career progression opportunities Apply today and start your journey towards becoming a qualified Field Service Engineer with Hotpoint.