TXP

Role: Senior Data Engineer (Snowflake, SQL, Python) Day rate: 600pd- 650pd (Inside IR35) Contract: 3 months initial We are currently recruiting for a Senior Data Engineer to contribute to the design and development of a new Snowflake-based data platform, helping decide which technologies and architectures best serve our client's long-term goals. You will design, build, and maintain reliable data pipelines and integrations using Snowflake, Python, SQL, and C#. Skills and experience required: Strong proficiency in SQL, Python, and C# (including query optimisation and performance tuning). Experience with data modelling, ETL pipelines, and data integration. Proven ability to work directly with stakeholders and data users to understand problems and deliver effective solutions Strong analytical and problem-solving skills with a structured, methodical approach. Excellent communication and collaboration abilities. Building or migrating to Snowflake (or other cloud-based) data platforms. This is a role that will require 2 days per week onsite in Westminster, London. Please consider this when applying for the role. If you are interested in the role and would like to apply, please click on the link for immediate consideration.

Job Title: Data Analyst Location: London Role Type: Contract Length: 4-6 months initial About the Role Our client is seeking a Data Analysts to join a major data migration programme This is a fantastic opportunity to work on a high-impact project that will shape the future of data management within the organisation. Key Responsibilities Gather and document requirements for requested data fields. Perform data mapping between source and target systems. Facilitate and participate in stakeholder workshops to clarify requirements and resolve queries, feeding into ETL development activities. Produce clear, structured documentation to support delivery and ongoing use. Use Excel for data analysis, validation, and reconciliation activities. Use Jira to manage requirements, track tasks, and support delivery workflows. Communicate effectively with stakeholders through workshops, discovery activities, and written outputs. Conduct discrete discovery analysis to feed into backlog definitions and activities such as data governance. Essential Skills Strong analytical skills with experience in data mapping and validation. Excellent communication and stakeholder engagement abilities. Proactive approach to problem-solving and requirement gathering. Proficiency in Excel and familiarity with Jira. Experience in large-scale data migration projects is highly desirable. If you're ready to take on a challenging role, please provide an up-to-date CV for consideration and apply now!

Role: Data Engineer (Snowflake, SQL, Python) Day rate: 500pd- 550pd (Inside IR35) Contract: 3 months initial We are currently recruiting for a Data Engineer to contribute to the design and development of a new Snowflake-based data platform. You will design, build, and maintain reliable data pipelines and integrations using Snowflake, Python, SQL, and C#. Skills and experience required: Strong proficiency in SQL, Python, and C# (including query optimisation and performance tuning). Experience with data modelling, ETL pipelines, and data integration. Proven ability to work directly with stakeholders and data users to understand problems and deliver effective solutions Strong analytical and problem-solving skills with a structured, methodical approach. Excellent communication and collaboration abilities. Building or migrating to Snowflake (or other cloud-based) data platforms. This is a role that will require 2 days per week onsite in Westminster, London. Please consider this when applying for the role. If you are interested in the role and would like to apply, please click on the link for immediate consideration.

Start Your Career as a Trainee Field Service Engineer with Hotpoint Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you. About the Role As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running. What you'll be doing: Driving your own Hotpoint van to customer appointments Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines Providing top-notch customer service Managing your tools and spare parts stock Promoting our trusted Hotpoint products Your Training Journey We'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training: Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info Shadowing - Join an experienced engineer on the road to see the job in action Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough On-the-Job Learning (6 - 9 months) - Build your skills with real customers Phase 2 Training (1 week) - Level up your knowledge learning another appliance What You'll Need We're looking for people who are: Passionate about customer service Interested in electrics, mechanics, or hands-on problem-solving Hold a full UK manual driving licence Physically fit - able to move and lift appliances Eligible to work in the UK No previous field engineering experience is required - just a great attitude and a willingness to learn! What's In It for You? Pay: £25,397 - £27,000 per year (daily rate equivalent via umbrella company) Bonuses: Commission + overtime opportunities Vehicle: Fully equipped company van + fuel card Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent Benefits: Access to Perkbox (discounts, perks & treats) Progression: The chance to move into a permanent role within 12 months with even more rewards Why Choose Hotpoint? Learn from the best with industry-leading training Join a globally respected brand trusted by millions Enjoy a secure career path with opportunities to grow Be part of a team that values skill, effort, and dedication Ready to Apply? This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact Sheona

Start Your Career as a Trainee Field Service Engineer with Hotpoint Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you. About the Role As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running. What you'll be doing: Driving your own Hotpoint van to customer appointments Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines Providing top-notch customer service Managing your tools and spare parts stock Promoting our trusted Hotpoint products Your Training Journey We'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training: Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info Shadowing - Join an experienced engineer on the road to see the job in action Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough On-the-Job Learning (6 - 9 months) - Build your skills with real customers Phase 2 Training (1 week) - Level up your knowledge learning another appliance What You'll Need We're looking for people who are: Passionate about customer service Interested in electrics, mechanics, or hands-on problem-solving Hold a full UK manual driving licence Physically fit - able to move and lift appliances Eligible to work in the UK No previous field engineering experience is required - just a great attitude and a willingness to learn! What's In It for You? Pay: £25,397 - £27,000 per year (daily rate equivalent via umbrella company) Bonuses: Commission + overtime opportunities Vehicle: Fully equipped company van + fuel card Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent Benefits: Access to Perkbox (discounts, perks & treats) Progression: The chance to move into a permanent role within 12 months with even more rewards Why Choose Hotpoint? Learn from the best with industry-leading training Join a globally respected brand trusted by millions Enjoy a secure career path with opportunities to grow Be part of a team that values skill, effort, and dedication Ready to Apply? This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact Sheona

Start Your Career as a Trainee Field Service Engineer with Hotpoint Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you. About the Role As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running. What you'll be doing: Driving your own Hotpoint van to customer appointments Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines Providing top-notch customer service Managing your tools and spare parts stock Promoting our trusted Hotpoint products Your Training Journey We'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training: Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info Shadowing - Join an experienced engineer on the road to see the job in action Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough On-the-Job Learning (6 - 9 months) - Build your skills with real customers Phase 2 Training (1 week) - Level up your knowledge learning another appliance What You'll Need We're looking for people who are: Passionate about customer service Interested in electrics, mechanics, or hands-on problem-solving Hold a full UK manual driving licence Physically fit - able to move and lift appliances Eligible to work in the UK No previous field engineering experience is required - just a great attitude and a willingness to learn! What's In It for You? Pay: £25,397 - £27,000 per year (daily rate equivalent via umbrella company) Bonuses: Commission + overtime opportunities Vehicle: Fully equipped company van + fuel card Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent Benefits: Access to Perkbox (discounts, perks & treats) Progression: The chance to move into a permanent role within 12 months with even more rewards Why Choose Hotpoint? Learn from the best with industry-leading training Join a globally respected brand trusted by millions Enjoy a secure career path with opportunities to grow Be part of a team that values skill, effort, and dedication Ready to Apply? This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact Sheona

Lead Java Developer Location: Remote working with occasional travel Contract: Inside IR35, initially until the end of March Clearance: Due to the nature of the project and turnaround time - SC Clearance will need to be live and active. Role Summary We are seeking a Lead Java Developer with proven experience delivering solutions for Central Government projects. You will work in Agile Scrum teams alongside Java Engineers, Front-end Developers, and Quality Engineers to modernise legacy services into scalable, cloud-aligned platforms. This is a hands-on technical leadership role, responsible for design, code quality, and mentoring. Skills and experience required Java (Spring Boot) Git / DevOps MongoDB Kubernetes AWS Live and valid SC Clearance If you are interested in the role and would like to apply, please click on the link for immediate consideration.

Role: IT Infrastructure & Operations Engineer Job Type: Permanent Full time Salary: 50,000 - 55,000 Per Annum, Plus Benefits (Company pension, Employee discounts, Health & well-being programme, On-site parking, Sick pay) Location: Hereford with hybrid working options available - please enquire Our leading services client requires an accomplished IT Infrastructure & Operations Engineer on a full time basis to support a newly merged organisation by delivering robust IT infrastructure and operational excellence across Cloud services, business applications, and core networking systems. The successful candidate will lead the management of a new Microsoft 365 tenant, ensure system availability, performance, drive compliance and security. This role involves hands-on support, collaboration with external partners, and the implementation of governance and security protocols. Key Responsibilities: Administer Microsoft 365, Azure, Intune, and Entra ID environments. Support infrastructure standardisation and performance optimisation. Manage DNS, DHCP, and core network services. Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong networking knowledge (Wi-Fi, VPN, LAN/WAN). Experience with endpoint management and cloud security tools. Excellent communication and problem-solving skills. Microsoft certifications preferred; Cisco Meraki experience desirable. Must have: The right to work in the UK Full UK driving licence Be able to gain BPSS (Baseline Personnel Security Standard) clearance Be able to gain SC (Security Check) clearance as standard along with any specific security clearances that may be required If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Policy Advisor and Strategist Contract, 6 months, scope to extend £400 P/D Inside IR35 Hybrid, 2-3 days on site per week in London, Manchester or Bristol What We're Looking Fo r A Policy Advisor with essential central government experience who understands UK Government language and ways of working. You must have proven experience drafting ministerial briefs and parliamentary responses, particularly around diversity and inclusion. Go-getter approach to stakeholder management essential. What You'll Be Doing Drafting ministerial briefs, papers, and parliamentary question responses Developing policy documents related to diversity and inclusion in public services Briefing senior civil servants and ministers Managing stakeholder relationships and collaboration Working on accessibility and inclusion policy Stakeholder Management Collaboration: Strong stakeholder management and collaboration skills Go-getter: Proactive approach to engagement and delivery Essential Requirements Central government experience: Previous central gov experience essential UK Government understanding: Understanding of UK Government language and ways of working(critical) If you are interested, apply here!

Job Title: Data Engineer Role Type: Permanent Location: Birmingham (Hybrid) Role Overview Our client is seeking a skilled Data Engineer to join their dynamic team. You'll play a key role in designing and maintaining data solutions that support Business Intelligence and analytics across the organisation. Key Responsibilities: Develop curated business models for accurate decision-making. Build and optimize data pipelines using Azure Synapse and Data Factory. Design reporting solutions with SSRS, SSAS, and SSIS. Extract and integrate data from Dynamics into Synapse/Power BI. Ensure data security and compliance in Azure environments. Support cloud migration from on-premise technologies. Key Skills: Proficiency in Microsoft BI stack (SSRS, SSAS, SSIS). Hands-on experience with Azure Synapse, Data Factory, and data lakes. Strong analytical skills and ability to derive insights from complex data. Effective communicator and team collaborator. Experience designing curated business models for reporting. If you are a skilled Lead/Senior Data Engineer, we would like to hear from you. Apply now!

Job Title: White Goods Engineer / Trainee Field Engineer (electro mechanical) Area: Devon / Barnstaple The Company A successful and established manufacturer with over 40 years' experience specialising in domestic appliances. As one of the major appliance brands in the UK, they are constantly expanding their service team. The Role Initially you will complete 8 weeks' worth of training to ensure you are an expert on everything you will come across. Once fully trained, you will be based from home with parts delivered overnight, attending 8-10 calls per day (depending on area) in customers' homes. You will be responsible for fault finding and carrying out repairs on a range of domestic appliances manufactured by the brand, aiming for a first time fix every time as well as delivering excellent customer service. Application To be considered for this role you must have: A background in white goods repairs would act as a huge advantage to your application (e.g. washing machines, tumble dryers, dishwashers, microwaves, fridges, hobs, ovens, extractor fans etc) however experience in another electro-mechanical field service role would be considered (e.g. coffee, vending, ticket machines, parking, vehicle maintenance etc). Electrical qualifications (City & Guilds 224 Consumer Electrical and Electronic Servicing, City & Guilds 2365 Electrical Installation, 17th Edition etc) A full UK Driving Licence Excellent customer service skills - able to handle a variety of customers. Basic starting salary: 26,648.75 rising to 28,883.85 after probation, vehicle with private use, product training, bonus scheme, commission on sales ( 100- 600 per month), 25 days holiday + bank holidays (opportunity to earn an additional 8 days through no sickness and additional workload in winter), overtime during the week and weekend (paid at double time), working from home, progression opportunities, pension and healthcare Apply Now!

People Partner - Public Sector Strategic HR & OD Leadership We're seeking an experienced People Partner to provide strategic HR and OD support across a large, complex, public sector environment. This is a senior role with influence at board and leadership level, where you'll help shape workforce strategy, deliver business transformation, and lead complex employee relations. What you'll do: Partner with senior leaders to deliver the People & OD strategy. Lead on workforce planning, organisational development and major change programmes. Act as a subject matter expert on complex ER, including TUPE, tribunals and union negotiations. Drive workforce analysis, benchmarking and performance improvement. Coach, influence and develop leaders to foster high-performing, engaged teams. Champion Equality, Diversity & Inclusion and embed values-led leadership. What we're looking for: Chartered MCIPD (or equivalent HR/OD qualification) Strong knowledge of employment law; formal employment law qualification desirable. Significant HR & OD experience in a large, complex, public sector environment (NHS experience strongly preferred). Proven track record in workforce strategy, planning and delivering transformation. Experience managing complex ER issues, including TUPE and tribunal cases. Skilled coach, mediator and facilitator with exceptional communication and influencing skills. Strategic thinker with strong analytical ability and political acumen. Confident at interpreting and applying HR, financial and workforce data to shape strategy. Why join? This role offers the opportunity to make a real impact, driving workforce transformation and shaping the future of services in a high-profile public sector organisation. You'll be at the heart of change, working with senior leaders and staff groups to deliver sustainable workforce solutions. The details: UK-based (right to work required) 6-month FTC Up to 55,000 + benefits

Senior Data & BI Developer Salary: 55,000 - 65,000 per annum Job Type: Full-time The Role We are seeking a highly skilled Senior Data & BI Developer who can bridge the gap between backend data architecture and front-end analytics. This role combines deep SQL expertise with advanced Power BI capabilities to support mission-critical business logic, reporting systems, and strategic insights. You will work with complex hierarchical data models, optimize database performance, and develop impactful dashboards that empower stakeholders across the organisation. Key Responsibilities SQL Development & Database Administration Design and implement efficient SQL queries and database structures to support complex business processes and hierarchical data relationships. Develop recursive queries and CTEs to traverse and manipulate hierarchical data. Optimise stored procedures and troubleshoot performance issues using execution plans and query tuning techniques. Collaborate with developers and analysts to translate business requirements into efficient database logic. Enforce data governance, integrity, and consistency across database systems. Power BI Analytics Design and maintain advanced interactive Power BI dashboards and reports. Build robust data models using DAX and manage ETL processes from various sources (SQL Server, Excel, cloud platforms). Gather and translate complex business requirements into technical specifications. Promote best practices in data governance and maintain documentation for report logic and dashboard functionality. Optimise Power BI solutions for performance and scalability. Strategic & Cross-Functional Collaboration Support re-platforming initiatives with data-driven insights. Mentor junior analysts and contribute to a culture of continuous learning. Identify opportunities for new data solutions and contribute to the analytics roadmap. Required Experience 5+ years of experience in SQL development with enterprise-grade relational databases (SQL Server). 4+ years of experience in Power BI development with a strong portfolio of dashboards. Expertise in hierarchical data patterns: adjacency lists, nested sets, recursive CTEs. Strong proficiency in DAX, M-Query, Power Query. Solid understanding of indexing, query optimisation, and performance tuning. Experience with stored procedures, complex joins, and relational database design. Strong analytical, problem-solving, and communication skills.

Job Title: Developer (UI) Location: Flexible/Remote working options (Home / Warwickshire / Edinburgh) Salary: 45,000 - 55,000 Per Annum, Plus Fantastic Company Benefits - see below This is a superb, full time opportunity for an accomplished, UK based React/TypeScript Developer to join our client's thriving UI Practice during a period of significant growth. Our client is committed to transforming advice with market-leading technology, and continues to invest in their API-first cloud platform, with their first technology deployments taking place very soon! The UI Practice is responsible for developing client-side web components and experiences interacting with their Azure-hosted cloud technology platform. As a member of this practice you will be a curious and passionate TypeScript Developer, familiar with the React ecosystem, and capable of identifying and implementing solutions to meet business requirements. Deliver code to meet business needs: Write code! Our client builds React micro-frontends with a mature continuous integration and deployment pipeline as part of a SaaS product Pragmatically apply design patterns when appropriate, particularly inversion of control patterns, while also leveraging framework/ecosystem patterns where these exist and meet requirements Engage with Product Managers, Analysts, Architects, and Developers to create solutions which meet user story requirements. You will have a track record of breaking down complex requirements into deliverable incremental changes, and be familiar with the use of Feature Flags Develop and evolve our unit, integration, and UI tests, validating discreet units of functionality Skills & Experience: Write TypeScript code: REST API interactions, state management, HTML and CSS (typically build on frameworks like Material UI) Deep understanding of React concepts and patterns, able to apply these in a codebase and to articulate to others when they should be used Knowledge and experience with Redux (or similar state management) - desirable Familiar with standards like OData for interacting with APIs Azure DevOps as a work management system (GitHub experience an advantage) Git, particularly branching, pull requests, and good practices Awareness of mechanisms to automate: CI/CD, workflows, hooks Benefits: When you join our client, your rewards will be one of the best around - including 40 days annual leave, an 8% employer pension contribution (plus 2% matched), a discretionary performance-based bonus, private healthcare and a range of flexible benefits. If you have proven and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Job Title: Developer (UI) Location: Flexible/Remote working options (Home / Warwickshire / Edinburgh) Salary: 45,000 - 55,000 Per Annum, Plus Fantastic Company Benefits - see below This is a superb, full time opportunity for an accomplished, UK based React/TypeScript Developer to join our client's thriving UI Practice during a period of significant growth. Our client is committed to transforming advice with market-leading technology, and continues to invest in their API-first cloud platform, with their first technology deployments taking place very soon! The UI Practice is responsible for developing client-side web components and experiences interacting with their Azure-hosted cloud technology platform. As a member of this practice you will be a curious and passionate TypeScript Developer, familiar with the React ecosystem, and capable of identifying and implementing solutions to meet business requirements. Deliver code to meet business needs: Write code! Our client builds React micro-frontends with a mature continuous integration and deployment pipeline as part of a SaaS product Pragmatically apply design patterns when appropriate, particularly inversion of control patterns, while also leveraging framework/ecosystem patterns where these exist and meet requirements Engage with Product Managers, Analysts, Architects, and Developers to create solutions which meet user story requirements. You will have a track record of breaking down complex requirements into deliverable incremental changes, and be familiar with the use of Feature Flags Develop and evolve our unit, integration, and UI tests, validating discreet units of functionality Skills & Experience: Write TypeScript code: REST API interactions, state management, HTML and CSS (typically build on frameworks like Material UI) Deep understanding of React concepts and patterns, able to apply these in a codebase and to articulate to others when they should be used Knowledge and experience with Redux (or similar state management) - desirable Familiar with standards like OData for interacting with APIs Azure DevOps as a work management system (GitHub experience an advantage) Git, particularly branching, pull requests, and good practices Awareness of mechanisms to automate: CI/CD, workflows, hooks Benefits: When you join our client, your rewards will be one of the best around - including 40 days annual leave, an 8% employer pension contribution (plus 2% matched), a discretionary performance-based bonus, private healthcare and a range of flexible benefits. If you have proven and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Junior 1st Line Support Analyst 3 Month contract Start: 6th October 2025 Full time hours, Mon - Fri Market day rate (Inside IR35) - Please enquire Location: Warwickshire/Hybrid working We are recruiting for a customer focused 1st Line Support Analyst to start on the 6th October 2025. This temporary opportunity is working at our client's impressive HQ site in Warwickshire (hybrid/remote working options are available). As a 1st Line Support Analyst your position will align to our client's Datacentre Exit program (Netskope, CISCO Connect Anytime for VPN connection). Your role will be to reach out to a list of users to push through the change. The successful candidate doesn't need to be seasoned service desk professional; our client is happy to consider Graduates who are very technology competent and have a strong customer service background. You will be required to be on client site for the first 2 weeks of the assignment for training in Warwickshire; thereafter remote/hybrid working options are available. This position is a very customer facing role so strong communications are key. To be able to work from home/remotely, you will have a professional environment where there are limited interruptions/distractions. Must be able to start by the 6th October for an initial period of 3 months; there is the potential opportunity for the role to extend into next year. Skills/Experience - Experience in a busy telephone based customer services environment Experience in a 1st line IT service desk/helpdesk role or customer services role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Demonstrable analytical and problem-solving skills Desirable: Some Datacentre/Cloud deployment experience If you would like to be considered - please forward your application ASAP to Jackie Dean at TXP and we will contact you shortly with an update on your application. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

IT Workshop Operative - Birmingham (B11) We are currently recruiting for an IT Workshop Operative to join our team in Birmingham (B11) . This is a hands-on, process-driven role ideal for individuals with entry-level technical knowledge or those looking to build a career in IT operations. Contract Details: Rate: 16.30 per hour (umbrella rate subject to deductions) Contract duration- minimum 3 months Hours: Monday to Friday, 7:45 AM - 4:15 PM (8-hour day with 30-minute unpaid lunch) IR35 Status: Inside IR35 Location: Must be able to commute to Birmingham (B11) Possibility role could lead to a permanent position (TBC) Key Responsibilities: Carry out workshop-based IT processes under instruction and supervision Ensure all items received are recorded accurately and comply with current procedures Maintain full audit trails throughout all operational processes Achieve deliverables in line with customer service level agreements Adhere to all Company Health and Safety policies and procedures Assist relevant teams with stock control and inventory management Maintain a friendly, professional, and proactive attitude when dealing with internal and external customers Candidate Requirements: Previous experience in a similar operational role or a smart, adaptable individual willing to be trained Computer literate and comfortable with basic administrative tasks Able to pass a DBS check Strong attention to detail and process compliance Positive attitude and team-oriented mindset Must be able to commute reliably to Birmingham (B11) How to Apply: Please send your CV and a short cover note to . We welcome applications from candidates who are eager to learn and grow within a structured IT environment

Remediation Consultant/SME 6 Month Contract Upto £1000 Per Day (Inside IR35 via Umbrella) Location: West Midlands - Remote working options available As our leading insurance client continues to strengthen their approach to customer remediation, they're establishing a dedicated, structured capability to ensure they resolve issues effectively, enhance their control environment, and drive long-term improvements across the business. Shape and lead a high-profile remediation strategy, ensuring fair customer outcomes and regulatory excellence Influence at senior levels, working closely with executives, risk committees, and regulators This is a role with real influence! As a Senior Remediation Leader, you'll take ownership of this critical function, shaping the strategy, frameworks, and governance that underpin their remediation approach. You'll work closely with senior stakeholders across Customer Services, Finance, IT, Compliance, and Risk to embed best practices, establish robust reporting mechanisms, and ensure clear oversight of remediation activities at the highest levels, including risk committees and regulatory reporting. Required Knowledge & Experience - Strong background in Remediation & Regulatory Compliance within Financial Services/Insurance Remediation Expertise - A deep understanding of remediation principles, regulatory requirements, and best practices, with experience shaping policies, frameworks, and processes to deliver fair customer outcomes Proven experience as a senior leader with the ability to influence at the highest levels, balancing strategic vision with operational delivery Adept at working with senior stakeholders, you're comfortable presenting at executive level, shaping strategy, and leading with confidence in a high-profile, fast-moving environment Strategic Leadership - Proven ability to set and drive the direction of customer remediation or similar large-scale, customer-focused programmes within financial services If you have proven experience in the above areas, please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

EPOS Field Engineer Contract Length: Initial 4-week contract Start Date: Week Commencing 20th October (Training WC 13th October) Rate: 170 day (Inside IR35) Hours: Monday-Friday, 8am-6pm (10-hour days, 8 hours expected on-site) Location: Gloucester (depot-based collections/drop-offs) Van & Mileage: Van provided (max 6 points on licence). Mileage paid at 30ppm based on 500 miles a week (pro rata). Role Overview We are seeking an experienced EPOS Field Engineer to support a nationwide upgrade of lottery terminals across retail environments. Key Responsibilities: Remove legacy EPOS lottery terminals and install updated hardware. Ensure correct setup, testing, and handover of equipment on-site. Travel to and from a designated regional depot to collect new kit and return old devices (likely on a fortnightly basis). Requirements Strong, hands-on experience in EPOS installations and decommissions . Able to work independently, troubleshoot issues on-site, and follow structured rollout plans. Comfortable with daily travel and field-based work. Valid UK driving licence (max 6 points) - van provided. What's Provided? Company van (personal use not permitted). Fuel & mileage based on a capped 500 miles per week (pro rata).

Ignite Your Future as a Trainee Field Service Engineer with Hotpoint! Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer . If you're passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name! What's the Role About? This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you. Take the wheel! Drive your very own Hotpoint van to customers' homes Show your skills! Diagnose, repair, and test appliances to bring them back to life Be the face of Hotpoint! Deliver fantastic customer service Stay sharp! Keep your tools and stock in top-notch shape ready to go Level up! Promote Hotpoint's incredible products We offer hands-on training that's as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you'll be ready to tackle any household appliance issue like a pro! What It Takes to Join Our Team Think you've got what it takes? Here's what we're looking for: A passion for great customer service with energy and attention to detail. A full manual UK driving licence and the right to work in the UK . A love for all things mechanical, electrical, or engineering (experience is a bonus!). Physical fitness to handle heavy appliances What's in It for You? Get ready to love your job! Here's what's on offer: Pay : 25,397.00 - 27,000.00 (daily rate equivalent paid via an Umbrella company) + commission + overtime. A fully equipped company van and fuel card 20 days holiday + bank holidays Access to Perkbox for discounts, treats, and more. First-class training for the very best start in a new career. A chance to land a permanent role with even more perks, bonuses, and benefits! Training: Your Roadmap to Success! Our Academy ensures you're supported every step of the way: 2-Day Induction : Welcome to HQ! You'll get your kit, learn safety essentials, and meet the team. Shadow an Expert : Hit the road with an experienced engineer to see what the job's really like. Phase 1 Training : 3 weeks of in-depth learning at our training centre. On-the-Job Practice : up to 6 months to perfect your skills in the real world. Phase 2 Training : Wrap up with another 2 weeks of training to unlock a new skill. Why Hotpoint? Imagine a role where you: Receive world-class training from expert engineers & trainers Enjoy a clear progression path with endless opportunities to grow. Have the security of working with a trusted global brand. Earn great rewards while doing something you love. Your Adventure Starts Here! This isn't just a job-it's a career that's exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way. Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint. WPCA24