We Are Social
Apr 20, 2026
Full time
Who We Are We are a global socially led creative agency, with unrivalled social media and influencer marketing expertise. With over 1,200 people in four continents, we deliver a global perspective to our clients in a time when social media is shaping culture. We're proud to be a multi award winning agency, with Cannes Lions, One Show, Webby and Shorty Awards, to name but a few. Our most recent work has seen us help Amazon Music, Activision and Adidas deliver some of their biggest and most innovative campaigns to date. As well as creating for clients, we help educate the wider industry. Our Instagram publication The Feed tracks culture at the speed of social. 6,500 people registered or tuned into our events last year, and our reports garnered more than 20 million views. The Opportunity Can you turn complex financial topics into clear, engaging social content? Can you write with authority in the feed and empathy in the comments? We are looking for a Community Manager to join our team working across major financial services clients spanning investments and consumer banking. This is a role for someone who understands both investment fundamentals and internet culture. You'll be writing about financial topics in a way that is accurate, engaging and accessible, while also managing day to day community conversations across multiple channels. From translating market movements into social content to responding thoughtfully to audience questions, you'll help shape how major financial brands show up online. If you have worked within Financial Customer Services and want an opportunity to stretch your creative and content flair, please apply. What You've Delivered Elsewhere Copywriting and Content Quality: Developed and published high quality social and editorial content that was consistently approved by client and compliance teams with minimal revisions across multiple financial services accounts. Content Translation and Engagement: Successfully translated complex investment topics, financial trends, and economic news into engaging, audience first content that achieved high share rates and positive audience sentiment. Community Management Ownership: Managed and resolved all day to day community conversations across multiple brand channels, ensuring a clean and active social presence. Brand Building Engagement: Engaged with online audiences in a way that consistently reinforced brand values, leading to a measurable increase in audience trust and positive sentiment. Content Operations Support: Successfully supported content planning and publishing operations by maintaining calendars and ensuring content was delivered on schedule across multiple accounts. Tone of Voice Consistency: Acted as the guardian of brand tone of voice, ensuring all content was published with quality and consistency across every channel. Trend Identification and Application: Proactively identified and integrated relevant audience questions, conversation trends, and cultural moments into content planning that drove successful campaign performance. Cross Functional Delivery: Partnered closely with strategists, creatives, and client teams to deliver accurate and timely communications, consistently meeting all project deadlines. Insight Generation: Delivered regular reports synthesising community insights and sentiment, which were utilised by the team to inform and adjust content strategy and direction. Compliance and Accuracy: Maintained a record of publishing content that met all required regulatory standards for financial communications and consistently received legal/compliance sign off before publication. What Else Are We Looking For? Proven ability to translate complex financial information into simple, engaging, and accessible content. Direct experience writing social or editorial content, with a significant background in financial or business writing. Demonstrable experience in successfully growing and managing social communities, leading to positive audience engagement and growth. A strong history of producing copy that required minimal accuracy checks or corrections, particularly concerning sensitive financial details. Experience contributing timely content ideas and suggestions that reflected a deep understanding of current economic trends and audience discussions. Proven success in adapting content style and tone to suit various target audiences and different financial subject matters. Strong understanding and practical experience in utilising the features and evolving content formats of major social platforms. Demonstrated comfort and effectiveness in working to tight deadlines and managing urgent content and community responses efficiently. Direct experience working with clients or brands in the financial or other highly regulated industries. Benefits 25 days holiday, pension scheme and life assurance. WAS Passport and Work From Anywhere schemes. Equity, Diversity and Inclusion Equity, Diversity and Inclusion runs in the water here at We Are Social. We are transparent about the changes that are needed, we are focused on making real strides, both internally and within the industry and we strive to truly be a workplace that represents, supports and advocates for ALL. Our Charter for Change in the UK can be found here which details our focus areas across People, Work and Culture in 2026. We welcome and encourage talent from ALL backgrounds and are committed to creating a representative team that can deliver creative excellence. If you require any support, adjustments or accommodations for any reason whatsoever during the recruitment process, please let us know via .