Staffline Recruitment Limited

DatumRPO Credit Controller Full-Time, 40 hours per week. Permanent £26,208 per year Hybrid Working - 2 Days in Office Monday & Tuesday (Stonehouse, Gloucestershire) 3 Days Remote About the Role We are looking for an experienced Credit Controller to join our team and play a key role in safeguarding the financial health of the business. You will manage credit and collections across a range of client accounts, ensuring timely payments and maintaining positive working relationships. This is a hands-on position where attention to detail, clear communication, and a proactive approach to credit management are essential. Working closely with colleagues across Operations and Commercial, you will help maintain healthy cash flow and support the business's ongoing success. Key Responsibilities Proactively chase outstanding invoices by phone, email, and other channels to ensure timely payment. Follow up on overdue accounts and maintain accurate records of all communications. Issue regular statements and obtain confirmation that invoices are authorised before due dates. Accurately allocate incoming payments to customer accounts. Reconcile customer accounts to maintain accurate financial records. Prepare and maintain reports on aged debtors, accounts receivable, and cash flow forecasts. Provide insights and recommendations to the Commercial Manager to support decision-making. Build and maintain strong customer relationships while upholding company credit policies. Ensure all credit and collection activities comply with internal policies and relevant regulations. Support supplier payment queries in line with expected cash receipts. Identify and implement process improvements to optimise collections and reduce aged debt. About You Essential Skills & Experience Proven experience in a high-value credit control environment, ideally within the recruitment sector. Strong communication and negotiation skills. High attention to detail and accuracy. Able to work independently and collaboratively within a team. Confident using digital systems and software, with solid Excel skills. Knowledge of accounting principles and credit management best practices. Personal Attributes Assertive yet personable, able to build rapport with customers. Proactive and solutions-focused approach to collections. Strong organisational skills, able to prioritise and perform under pressure. Positive, driven, and flexible attitude. What We Offer 25 days' holiday plus bank holidays (increasing with service). Additional leave for birthdays, volunteering, or community support. Bonus potential. Medicash healthcare benefits. Company pension and life assurance. Clear career development opportunities within Datum and the wider Staffline Group . A collaborative, supportive, and inclusive working culture. Ready to join a team that values your expertise and rewards your impact? Apply today to be part of a business where your contribution makes a real difference.