Paragon Social Care Limited

Job Title: Mental Health Support Worker (Youth) Location: Peterborough/ Cambridgeshire Salary: £17.50-£24.00 PAYE including holiday pay Contract Type: Flexible/Agency Contract Hours: 12 hour shifts- Days/Nights About Us At Paragon Social Care, we are committed to supporting young people through some of the most challenging moments of their lives. We believe that lasting change happens through safe, trusting relationships and that every young person deserves to feel understood, valued and supported. Our team provides compassionate, trauma-informed support for young people aged 11-17 experiencing complex emotional and mental health needs. The Role We are seeking an empathic, resilient and proactive Crisis Support Worker to be apart of our specialist team supporting a young person with complex emotional, behavioural and mental health needs within a long-term solo provision. This is an opportunity to become a consistent, trusted adult in a young person's life where relationships are the key intervention. Every shift is about helping the young person feel emotionally safe, developing trust through everyday interactions, encouraging independence and supporting them through moments of distress with patience, empathy and consistency. Key Responsibilities Support Daily Living and Routines - Encourage engagement in daily routines and activities that promote stability, structure, and wellbeing within the home. Plan and participate in various activities and fun days out to promote social and recreational development. Provide Therapeutic Support and Guidance - Use evidence-based techniques (e.g. Trauma informed, grounding, emotional regulation strategies) to support recovery and help build the young person's resilience. Prioritise the safety and security of the young person at all times. Maintain Accurate Records - Document all incidents, interventions, and communications in accordance with safeguarding, legal, and requirements for the organisation. Participate in Supervision and Training - Engage in regular supervision, reflective practice, and mandatory training to maintain professional standards and emotional resilience. Transporting the Young Person - Ensuring the young person is taken to appointments, activities or education as accordingly. Work Collaboratively with Key Stakeholders - Liaise with external professionals (e.g. CAMHS, social workers, emergency services) to ensure coordinated care and appropriate escalation when needed. Could you be the right fit for us? Can you remain calm, patient and emotionally regulated during highly challenging situations? Are you naturally curious about the reasons behind behaviour rather than simply reacting to it? Can you build trust with a young person who may initially struggle to trust adults? Do you understand the importance of consistency, routine and relationship-based care? Can you celebrate small successes and help young people recognise their own strengths? Are you resilient enough to return each day with warmth, compassion and professionalism, even after difficult shifts? Are you flexible with your working rota and will be able to work evenings, weekends and at short notice? Do you hold a full UK driving license and have access to your own vehicle? Experience within prison services, secure setting or hospital would be a bonus as well as mental health, youth work, social care, or psychology qualifications. What We Offer A supportive, inclusive, and trauma-informed working environment A competitive hourly rate with great opportunities for progression Ongoing professional development and training Regular supervision and reflective practice sessions Opportunity to make a tangible difference in the lives of young people Casual dress - Wear something that is comfy, appropriate, and allows you to complete the job to the best of your ability Referral bonus packages - We want to give back to you as a support staff, recommend a friend when you come on board for a great referral bonus 3 day physical intervention training course provided free of charge with certificates provided for your personal development Apply Now Join a team that believes in hope, compassion, and resilience. If you're passionate about making a difference for young people when they need it most, we want to hear from you. This position is exempt from the Rehabilitation of Offenders Act 1974 and therefore all shortlisted candidates must disclose any convictions or cautions that are not protected under current filtering legislation. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to satisfactory safer recruitment checks which includes an Enhanced DBS Check.

Job Title: Mental Health Support Worker Location: Peterborough/ Cambridgeshire Salary: £17.50-£24.00 PAYE including holiday pay Contract Type: Flexible/Agency Contract Hours: 12 hour shifts- Days/Nights About Us At Paragon Social Care, we are committed to supporting young people through some of the most challenging moments of their lives. We believe that lasting change happens through safe, trusting relationships and that every young person deserves to feel understood, valued and supported. Our team provides compassionate, trauma-informed support for young people aged 11-17 experiencing complex emotional and mental health needs. The Role We are seeking an empathic, resilient and proactive Crisis Support Worker to be apart of our specialist team supporting a young person with complex emotional, behavioural and mental health needs within a long-term solo provision. This is an opportunity to become a consistent, trusted adult in a young person's life where relationships are the key intervention. Every shift is about helping the young person feel emotionally safe, developing trust through everyday interactions, encouraging independence and supporting them through moments of distress with patience, empathy and consistency. Key Responsibilities Support Daily Living and Routines - Encourage engagement in daily routines and activities that promote stability, structure, and wellbeing within the home. Plan and participate in various activities and fun days out to promote social and recreational development. Provide Therapeutic Support and Guidance - Use evidence-based techniques (e.g. Trauma informed, grounding, emotional regulation strategies) to support recovery and help build the young person's resilience. Prioritise the safety and security of the young person at all times. Maintain Accurate Records - Document all incidents, interventions, and communications in accordance with safeguarding, legal, and requirements for the organisation. Participate in Supervision and Training - Engage in regular supervision, reflective practice, and mandatory training to maintain professional standards and emotional resilience. Transporting the Young Person - Ensuring the young person is taken to appointments, activities or education as accordingly. Work Collaboratively with Key Stakeholders - Liaise with external professionals (e.g. CAMHS, social workers, emergency services) to ensure coordinated care and appropriate escalation when needed. Could you be the right fit for us? Can you remain calm, patient and emotionally regulated during highly challenging situations? Are you naturally curious about the reasons behind behaviour rather than simply reacting to it? Can you build trust with a young person who may initially struggle to trust adults? Do you understand the importance of consistency, routine and relationship-based care? Can you celebrate small successes and help young people recognise their own strengths? Are you resilient enough to return each day with warmth, compassion and professionalism, even after difficult shifts? Are you flexible with your working rota and will be able to work evenings, weekends and at short notice? Do you hold a full UK driving license and have access to your own vehicle? Experience within prison services, secure setting or hospital would be a bonus as well as mental health, youth work, social care, or psychology qualifications. What We Offer A supportive, inclusive, and trauma-informed working environment A competitive hourly rate with great opportunities for progression Ongoing professional development and training Regular supervision and reflective practice sessions Opportunity to make a tangible difference in the lives of young people Casual dress - Wear something that is comfy, appropriate, and allows you to complete the job to the best of your ability Referral bonus packages - We want to give back to you as a support staff, recommend a friend when you come on board for a great referral bonus 3 day physical intervention training course provided free of charge with certificates provided for your personal development Apply Now Join a team that believes in hope, compassion, and resilience. If you're passionate about making a difference for young people when they need it most, we want to hear from you. This position is exempt from the Rehabilitation of Offenders Act 1974 and therefore all shortlisted candidates must disclose any convictions or cautions that are not protected under current filtering legislation. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to satisfactory safer recruitment checks which includes an Enhanced DBS Check.

We are seeking an experienced and highly motivated Package Manager to oversee and manage bespoke residential care packages for children and young people. This role is central to ensuring high standards of care, safeguarding, and professional practice in line with company policies and local authority requirements. The Package Manager will lead staff teams, oversee day-to-day operations, maintain compliance with safeguarding and care standards, and act as the main point of contact for professionals involved in the young person's care. Salary & Benefits Annual Salary: £68,640 (paid monthly in arrears) Bonus: Up to £750 monthly (performance-based; paid a month in arrears) On-Target Earnings (OTE): £77,640 Annual Leave: 22 days + all Bank Holidays (pro rata) Work Pattern: 4 days onsite, 1 day working from home (weekday only, for paperwork and supervision) Key Responsibilities Setting Up a Care Package Prepare properties (risk assessments, safety measures, equipment setup, food supplies, welcoming environment). Review young person's referral documents and ensure all necessary care planning documents are created within 7 days. Meet the young person on arrival, introduce staff, explain house rules, and complete essential induction paperwork. Day-to-Day Management Chair team meetings and deliver staff supervisions. Provide strong leadership and ensure all staff understand documentation, safeguarding protocols, and care expectations. Monitor and review daily notes, incident reports, and physical intervention reports, taking timely action where needed. Act as the main professional contact for social workers, police, and other agencies. Attend and contribute to multi-agency meetings (MDTs, LADO, strategy meetings, etc.). Ensure budgets are adhered to, safeguarding processes are followed, and the home environment remains safe and welcoming. Closing Down Packages Support transitions for young people moving on. Ensure homes are left clean, equipment is returned, and property inspections are completed. Provide final reports and liaise with the placements team. What We're Looking For Strong leadership and staff management experience within children's residential care or a similar safeguarding-focused role. Excellent knowledge of safeguarding, risk management, and care planning. Ability to manage complex situations, make safeguarding decisions, and liaise effectively with multi-agency professionals. Highly organised with strong attention to detail and excellent written/reporting skills. Flexible, resilient, and committed to delivering the highest standards of care. Why Join Us? This is a rewarding and challenging role where you will directly influence the quality of care and outcomes for children and young people. You will have the autonomy to manage your package while being fully supported by senior management and a dedicated placements team.

About Us At Paragon Social Care, we are committed to supporting young people through the most challenging moments of their lives. We believe that no one should face a mental health crisis alone. Our team provides compassionate, responsive, and youth-centered support for individuals aged 11-17 experiencing acute emotional distress or mental health difficulties. The Role We are seeking an empathetic, resilient, and proactive Crisis Support Worker to be apart of our specialist team supporting a vulnerable young person on a long term basis. You will play a vital role in delivering high-quality, person-centered crisis interventions to young people as part of a 24/7 support package in a solo provision. You'll work directly with young people experiencing emotional or psychological crises, helping them feel heard, supported, and safe. This role is fast-paced, emotionally demanding, and incredibly rewarding. Salary: £17.50-£28 per hour Contract Type: Flexible/Agency Contract Hours: 12 hour shifts- Days/Nights Key Responsibilities Support Daily Living and Routines - Encourage engagement in daily routines and activities that promote stability, structure, and wellbeing within the home. Plan and participate in various activities and fun days out to promote social and recreational development. Provide Therapeutic Support and Guidance - Use evidence-based techniques (e.g. grounding, emotional regulation strategies) to support recovery and help build the young person's resilience. Prioritise the safety and security of the young person at all times. Maintain Accurate Records - Document all incidents, interventions, and communications in accordance with safeguarding, legal, and requirements for the organisation. Participate in Supervision and Training - Engage in regular supervision, reflective practice, and mandatory training to maintain professional standards and emotional resilience. Transporting the Young Person - Ensuring the young person is taken to appointments, activities or education as accordingly. Work Collaboratively with Key Stakeholders - Liaise with external professionals (e.g. CAMHS, social workers, emergency services) to ensure coordinated care and appropriate escalation when needed. Could you be the right fit for us? Do you have experience working with young people in crisis or with complex mental health needs- experience? Do you have strong communication skills and the ability to remain calm under pressure? Do you believe every young person deserves to feel safe, supported, and have a true sense of belonging? Do you have an understanding of trauma-informed and person-centered approaches? Are you flexible with your working rota and will be able to work evenings, weekends and at short notice? Do you hold a full UK driving license and have access to your own vehicle? Experience within prison services, secure setting or hospital would be a bonus as well as mental health, youth work, social care, or psychology qualifications. If you have answered yes to all questions, please apply as we would love to hear from you! What We Offer A supportive, inclusive, and trauma-informed working environment A competitive hourly rate with great opportunities for progression Ongoing professional development and training Clinical supervision and reflective practice sessions Opportunity to make a tangible difference in the lives of young people Casual dress - Wear something that is comfy, appropriate, and allows you to complete the job to the best of your ability. Referral bonus packages - We want to give back to you as a support staff, recommend a friend when you come on board for a great referral bonus. 3 day physical intervention training course provided free of charge with certificates provided for your personal development. Apply Now Join a team that believes in hope, compassion, and resilience. If you're passionate about making a difference for young people when they need it most, we want to hear from you. This post is subject to an enhanced Disclosure and Barring Service (DBS) check due to the nature of the role, which involves working with vulnerable young people. Safeguarding and promoting the welfare of young people is a priority, and all applicants will be expected to share this commitment.