Retail Assistant & Fan Ambassador - Pop up retail experience Music Recording Artist Merchandise 2 Months - Temporary Contract Bullring & Grand Central, Moor Street, Birmingham, West Midlands, B5 4BU Teliporter is hiring for a pop up shop, retail assistant. You'll be working on behalf of a well known Britpop & Rock band music recording artist, launching pop up retail activations to sell official fan merchandise in support of their tour gigs. If you're experienced in retail, event-based marketing, visual merchandising, sales or promotions, we're keen to hear from you! Position: Retail Store Assistant, Customer Services Coordinator, Sales Assistant, Cashier Purpose: Help with the successful operation of a popup shop, supporting all customer experience, customer service, retail sales, visual merchandising, checkout and other associated activities. Deliver a high standard of customer experience through the delivery of quality customer service, professionalism, product knowledge and the promotion of brand values. Location: Bullring & Grand Central, Moor Street, Birmingham, West Midlands, B5 4BU Role Type: Temporary, Contract, Temp, Fixed Term Contract, FTC Start Date: ASAP Duration: until 31 / 12 / 25 Hours: up to 40 hours per week Gross Rate: £14.00 per hour Overview: You will be part of the on-site retail operations team of a pop-up shop, helping to deliver all aspects of day-to-day store activities to create a first-class customer experience. You'll provide a positive customer experience and contribute to a vibrant store culture achieved through high levels of customer service, professionalism and fun. This is a hands-on role engaging with customers, replenishing stock and driving sales activity. The role provides an opportunity to be involved in pre-event build and post-event breakdown activity. Responsibilities: Be an ambassador for the brand and ensure that the company upholds its values in line with marketing, promotional, experience, service and sales objectives Contribute to and help to create a fun, exciting and playful environment within the store Ensure high levels of customer satisfaction and resolve any customer queries, to maximise visitors experience, throughout the duration of their store visit Act as the point of contact for customers on the shop floor, delivering excellent customer service and always acting with a customer-first mindset when answering customer questions Support customer service with product knowledge and awareness of new arrivals, the best sellers and trends etc. Offer alternative merchandise and help to up-sell and cross sell additional products or promotions in line with store targets and objectives Maintain the shop floor, ensuring it is clean, tidy, safe and welcoming for all visitors Support visual merchandising, marketing and promotional initiatives Aid in inventory management, including managing deliveries, stock and the replenishment of products across the shop floor, in line with merchandising instructions Process customer payments, sales transactions, refunds and returns using the EPOS systems Identify and communicate barriers to completing assigned tasks, constantly looking at ways to improve processes for a better customer experience Maintain the stockroom areas for efficiency, organisation and safety standards Be aware of the security policies and procedures and communicate any issue to management Effectively communicate with customers and colleagues Participate in team meetings, training, development and other associated activities Comply with Health and Safety regulations Candidate Profile: Ideally, you'll have some retail, customer services, visual merchandising, sales or similar shop floor work experience. Alternatively you may have been involved in event-based marketing, promotions or sales. If you have an interest in; media, entertainment, pop music and recording artists, it would be beneficial. Experience: Proven experience in retail roles, ideally within high-traffic, fast-paced or event-driven environments Strong background in customer service, with a focus on customer-facing roles across retail, events or hospitality Demonstrated success in sales, marketing and product promotion, with the ability to meet and exceed KPIs and revenue targets Confident using POS systems to process transactions quickly and accurately Skilled in setting up visually engaging product displays that reflect brand identity and drive sales Basic understanding of safe working practices, particularly in dynamic or mobile retail settings Collaborative team player who thrives in fast-moving, customer-focused environments Personal Attributes: A genuine passion for music, sports or entertainment Fan-focused mindset that understands fan culture and the emotional connection between people and their favourite artists or teams Excellent communication skills, able to engage easily with people from all walks of life in a confident and friendly manner Thrives in fast-paced, ever-changing environments where no two days look the same Attention to detail, from visual merchandising to customer interactions, you care about the little things that make a big difference Reliability & professionalism - You show up on time, work hard and take pride in representing brands Positive attitude - When it gets busy or things don't go to plan, you stay upbeat, solution-focused and supportive A team player, you're all about collaboration, jumping in to help your teammates and sharing in collective success Available for weekend, evening, and extended event hours Come create something incredible with us. Join the Teliporter community today. We welcome applications from people of all backgrounds, experiences and identities. We're committed to building a diverse and inclusive workplace where everyone belongs and has the chance to thrive.
Nov 22, 2025
Seasonal
Retail Assistant & Fan Ambassador - Pop up retail experience Music Recording Artist Merchandise 2 Months - Temporary Contract Bullring & Grand Central, Moor Street, Birmingham, West Midlands, B5 4BU Teliporter is hiring for a pop up shop, retail assistant. You'll be working on behalf of a well known Britpop & Rock band music recording artist, launching pop up retail activations to sell official fan merchandise in support of their tour gigs. If you're experienced in retail, event-based marketing, visual merchandising, sales or promotions, we're keen to hear from you! Position: Retail Store Assistant, Customer Services Coordinator, Sales Assistant, Cashier Purpose: Help with the successful operation of a popup shop, supporting all customer experience, customer service, retail sales, visual merchandising, checkout and other associated activities. Deliver a high standard of customer experience through the delivery of quality customer service, professionalism, product knowledge and the promotion of brand values. Location: Bullring & Grand Central, Moor Street, Birmingham, West Midlands, B5 4BU Role Type: Temporary, Contract, Temp, Fixed Term Contract, FTC Start Date: ASAP Duration: until 31 / 12 / 25 Hours: up to 40 hours per week Gross Rate: £14.00 per hour Overview: You will be part of the on-site retail operations team of a pop-up shop, helping to deliver all aspects of day-to-day store activities to create a first-class customer experience. You'll provide a positive customer experience and contribute to a vibrant store culture achieved through high levels of customer service, professionalism and fun. This is a hands-on role engaging with customers, replenishing stock and driving sales activity. The role provides an opportunity to be involved in pre-event build and post-event breakdown activity. Responsibilities: Be an ambassador for the brand and ensure that the company upholds its values in line with marketing, promotional, experience, service and sales objectives Contribute to and help to create a fun, exciting and playful environment within the store Ensure high levels of customer satisfaction and resolve any customer queries, to maximise visitors experience, throughout the duration of their store visit Act as the point of contact for customers on the shop floor, delivering excellent customer service and always acting with a customer-first mindset when answering customer questions Support customer service with product knowledge and awareness of new arrivals, the best sellers and trends etc. Offer alternative merchandise and help to up-sell and cross sell additional products or promotions in line with store targets and objectives Maintain the shop floor, ensuring it is clean, tidy, safe and welcoming for all visitors Support visual merchandising, marketing and promotional initiatives Aid in inventory management, including managing deliveries, stock and the replenishment of products across the shop floor, in line with merchandising instructions Process customer payments, sales transactions, refunds and returns using the EPOS systems Identify and communicate barriers to completing assigned tasks, constantly looking at ways to improve processes for a better customer experience Maintain the stockroom areas for efficiency, organisation and safety standards Be aware of the security policies and procedures and communicate any issue to management Effectively communicate with customers and colleagues Participate in team meetings, training, development and other associated activities Comply with Health and Safety regulations Candidate Profile: Ideally, you'll have some retail, customer services, visual merchandising, sales or similar shop floor work experience. Alternatively you may have been involved in event-based marketing, promotions or sales. If you have an interest in; media, entertainment, pop music and recording artists, it would be beneficial. Experience: Proven experience in retail roles, ideally within high-traffic, fast-paced or event-driven environments Strong background in customer service, with a focus on customer-facing roles across retail, events or hospitality Demonstrated success in sales, marketing and product promotion, with the ability to meet and exceed KPIs and revenue targets Confident using POS systems to process transactions quickly and accurately Skilled in setting up visually engaging product displays that reflect brand identity and drive sales Basic understanding of safe working practices, particularly in dynamic or mobile retail settings Collaborative team player who thrives in fast-moving, customer-focused environments Personal Attributes: A genuine passion for music, sports or entertainment Fan-focused mindset that understands fan culture and the emotional connection between people and their favourite artists or teams Excellent communication skills, able to engage easily with people from all walks of life in a confident and friendly manner Thrives in fast-paced, ever-changing environments where no two days look the same Attention to detail, from visual merchandising to customer interactions, you care about the little things that make a big difference Reliability & professionalism - You show up on time, work hard and take pride in representing brands Positive attitude - When it gets busy or things don't go to plan, you stay upbeat, solution-focused and supportive A team player, you're all about collaboration, jumping in to help your teammates and sharing in collective success Available for weekend, evening, and extended event hours Come create something incredible with us. Join the Teliporter community today. We welcome applications from people of all backgrounds, experiences and identities. We're committed to building a diverse and inclusive workplace where everyone belongs and has the chance to thrive.
Store Manager - Pop up retail & fan experience Music recording artist merchandise 2 Months - Temporary Contract Bullring & Grand Central, Moor Street, Birmingham, West Midlands, B5 4BU Teliporter is hiring for a pop up shop, retail store manager. You'll be working on behalf of exciting entertainment, sports, popular culture, music and recording artist brands, launching pop up retail activations to sell official fan merchandise. If you're experienced in retail management, event-based marketing, visual merchandising, retail sales, people management or have team leadership or supervisory experience, we're keen to hear from you! Position: Retail Manager, Store Manager, Operations Manager, Assistant Manager, Supervisor Purpose: Manage the successful operation of a popup shop, overseeing all customer experience, retail sales, visual merchandising, shop floor management, marketing, sales promotions, team leadership, administration and reporting activity etc. Location: Bullring & Grand Central, Moor Street, Birmingham, West Midlands, B5 4BU Role Type: Temporary Contract, Temp, Fixed Term Contract, FTC Start Date: ASAP Duration: 2 months Hours: up to 40.00 hours per week Gross Pay Rate: £21.00 per hour Overview: You will lead the on-site retail operations of a pop-up shop, managing all aspects of day-to-day store activities to deliver a first-class customer experience. You'll be responsible for driving retail performance, operational excellence and team effectiveness while ensuring all activity is aligned with brand, commercial and customer service objectives. This is a hands-on leadership role, offering the opportunity to be involved in pre-event build and post-event breakdown activity. Responsibilities: Oversee the successful operation of a temporary retail site, ensuring outstanding service delivery and an immersive fan-focused experience Effective execution of product launches, events, POS and all other associated marketing activity Drive sales, profitability and growth by managing performance across KPIs such as footfall, conversion rates and average order value (AOV) Take ownership for visual merchandising, marketing, accurate pricing and promotional initiatives Exercise good retail operational management and floor control to optimise selling opportunities Ensure efficient stockroom and shop floor operations, collaborating with warehouse and merchandising teams to maintain appropriate inventory and replenishment schedules, particularly around peak periods Deliver first-class visual merchandising in alignment with brand standards and promotional activity Implement and adapt effective shop floor management practices to maximise commercial space and respond to trading patterns Provide inspirational leadership to your team, including recruitment, training, rotas, performance management and task delegation Support project delivery by working closely with contractors and internal teams to ensure on-time, on-budget and on-brand execution Produce staff rotas to ensure optimum coverage during peak trading times. Monitor and record staff attendance, punctuality and performance Lead daily briefings, team communications and post-trade reviews to foster collaboration, learning and continuous improvement Complete accurate and timely reporting on sales, attendance, payroll data and store performance Ensure all health & safety, HR, finance, PCIDSS, insurance and data protection obligations are met and recorded Responsible for all aspects of store security, including subcontracted security personnel and conducting regular staff security checks to minimise stock loss Work flexibly to meet business needs, including weekends, evenings and during key event phases Contribute to physical store setup and breakdown during the event cycle Candidate Profile: Ideally, you'll have retail management, visual merchandising, retail sales, people management, team leadership or supervisory experience, within a retail environment. Alternatively you may have been involved in event-based marketing, promotions or sales. If you have an interest in; media, entertainment, sports, pop music and recording artists, it would be beneficial. Experience: Retail management, ideally across high-traffic, fast-paced or event-based environments Sales, marketing and product promotion with the ability to achieve KPI & revenue targets Analysing sales performance, forecasting and adjusting retail strategy in real-time Strong team leadership and people management skills with the ability to inspire and drive high performance Visual merchandising and layout planning experience Stock management, compliance requirements and customer service best practice Building and maintaining stakeholder relationships Managing multiple locations or overseeing concurrent operations is highly desirable Working with major sporting, entertainment or music events, alternatively brand-led retail programmes Personal Attributes: Self-motivated, hands-on and comfortable leading from the front in a dynamic, often high-pressure environment Solutions-focused with strong project management instincts and attention to detail Excellent communicator who can collaborate across functions and levels of seniority Willing and able to travel and work flexible hours, including weekends and extended event days Come create something incredible with us. Join the Teliporter community today. We welcome applications from people of all backgrounds, experiences and identities. We're committed to building a diverse and inclusive workplace where everyone belongs and has the chance to thrive.
Nov 22, 2025
Seasonal
Store Manager - Pop up retail & fan experience Music recording artist merchandise 2 Months - Temporary Contract Bullring & Grand Central, Moor Street, Birmingham, West Midlands, B5 4BU Teliporter is hiring for a pop up shop, retail store manager. You'll be working on behalf of exciting entertainment, sports, popular culture, music and recording artist brands, launching pop up retail activations to sell official fan merchandise. If you're experienced in retail management, event-based marketing, visual merchandising, retail sales, people management or have team leadership or supervisory experience, we're keen to hear from you! Position: Retail Manager, Store Manager, Operations Manager, Assistant Manager, Supervisor Purpose: Manage the successful operation of a popup shop, overseeing all customer experience, retail sales, visual merchandising, shop floor management, marketing, sales promotions, team leadership, administration and reporting activity etc. Location: Bullring & Grand Central, Moor Street, Birmingham, West Midlands, B5 4BU Role Type: Temporary Contract, Temp, Fixed Term Contract, FTC Start Date: ASAP Duration: 2 months Hours: up to 40.00 hours per week Gross Pay Rate: £21.00 per hour Overview: You will lead the on-site retail operations of a pop-up shop, managing all aspects of day-to-day store activities to deliver a first-class customer experience. You'll be responsible for driving retail performance, operational excellence and team effectiveness while ensuring all activity is aligned with brand, commercial and customer service objectives. This is a hands-on leadership role, offering the opportunity to be involved in pre-event build and post-event breakdown activity. Responsibilities: Oversee the successful operation of a temporary retail site, ensuring outstanding service delivery and an immersive fan-focused experience Effective execution of product launches, events, POS and all other associated marketing activity Drive sales, profitability and growth by managing performance across KPIs such as footfall, conversion rates and average order value (AOV) Take ownership for visual merchandising, marketing, accurate pricing and promotional initiatives Exercise good retail operational management and floor control to optimise selling opportunities Ensure efficient stockroom and shop floor operations, collaborating with warehouse and merchandising teams to maintain appropriate inventory and replenishment schedules, particularly around peak periods Deliver first-class visual merchandising in alignment with brand standards and promotional activity Implement and adapt effective shop floor management practices to maximise commercial space and respond to trading patterns Provide inspirational leadership to your team, including recruitment, training, rotas, performance management and task delegation Support project delivery by working closely with contractors and internal teams to ensure on-time, on-budget and on-brand execution Produce staff rotas to ensure optimum coverage during peak trading times. Monitor and record staff attendance, punctuality and performance Lead daily briefings, team communications and post-trade reviews to foster collaboration, learning and continuous improvement Complete accurate and timely reporting on sales, attendance, payroll data and store performance Ensure all health & safety, HR, finance, PCIDSS, insurance and data protection obligations are met and recorded Responsible for all aspects of store security, including subcontracted security personnel and conducting regular staff security checks to minimise stock loss Work flexibly to meet business needs, including weekends, evenings and during key event phases Contribute to physical store setup and breakdown during the event cycle Candidate Profile: Ideally, you'll have retail management, visual merchandising, retail sales, people management, team leadership or supervisory experience, within a retail environment. Alternatively you may have been involved in event-based marketing, promotions or sales. If you have an interest in; media, entertainment, sports, pop music and recording artists, it would be beneficial. Experience: Retail management, ideally across high-traffic, fast-paced or event-based environments Sales, marketing and product promotion with the ability to achieve KPI & revenue targets Analysing sales performance, forecasting and adjusting retail strategy in real-time Strong team leadership and people management skills with the ability to inspire and drive high performance Visual merchandising and layout planning experience Stock management, compliance requirements and customer service best practice Building and maintaining stakeholder relationships Managing multiple locations or overseeing concurrent operations is highly desirable Working with major sporting, entertainment or music events, alternatively brand-led retail programmes Personal Attributes: Self-motivated, hands-on and comfortable leading from the front in a dynamic, often high-pressure environment Solutions-focused with strong project management instincts and attention to detail Excellent communicator who can collaborate across functions and levels of seniority Willing and able to travel and work flexible hours, including weekends and extended event days Come create something incredible with us. Join the Teliporter community today. We welcome applications from people of all backgrounds, experiences and identities. We're committed to building a diverse and inclusive workplace where everyone belongs and has the chance to thrive.
Assistant Store Manager - Pop up retail & fan experience Music recording artist merchandise 2 Months - Temporary Contract Bullring & Grand Central, Moor Street, Birmingham, West Midlands, B5 4BU Teliporter is hiring for a retail pop up shop, Assistant Retail Store Manager .You'll be working on behalf of a well known music recording artist, launching pop up retail activations to sell official fan merchandise in support of their tour gigs. If you're experienced in retail management, event-based marketing, visual merchandising, retail sales, people management or have team leadership or supervisory experience, we're keen to hear from you! Position: Retail Manager, Assistant Store Manager, Supervisor, Team Leader Purpose: Support the Store Manage in the successful operation of a popup shop, overseeing all customer experience, retail sales, visual merchandising, shop floor management, marketing, sales promotions, team leadership, administration and reporting activity etc. Location: Bullring & Grand Central, Moor St, Birmingham, West Midlands, B5 4BU Role Type: Temporary, Contract, Temp, Fixed Term Contract, FTC Start Date: ASAP Duration: until 31 / 12 / 25 Hours: up to 40 hours per week Gross Rate: £17.00 per hour Overview: As the Assistant Shop Manager, you will play a key role in supporting the Store Manager in the day-to-day operation of a high-energy, event-driven pop-up retail store. You'll help lead a team in delivering outstanding customer service, optimising visual merchandising, driving sales and ensuring a seamless and immersive experience for fans. This is a hands-on, collaborative position, ideal for someone who thrives in fast-paced environments and enjoys contributing to all aspects of retail operations. It offers the opportunity to be involved in pre-event build and post-event breakdown activity. Responsibilities: Support the Store Manager in running all aspects of the store, stepping up when required in their absence Motivate and guide the store team to maintain excellent customer service and fan engagement Assist with floor management and operational execution to maximise footfall, conversion rates and average order value (AOV) Support the coordination and presentation of product launches, promotions and point-of-sale materials Ensure stock levels are maintained through close collaboration with the warehouse, store teams and merchandising teams Assist with visual merchandising to ensure alignment with brand standards Help plan and maintain effective staff rotas, ensuring appropriate coverage during peak trading periods Contribute to staff briefings, task delegation and shift management Maintain records related to attendance, performance and timesheets, feeding into payroll processes Uphold store compliance, including health & safety, PCI-DSS and other statutory obligations Contribute to the pre-event setup and post-event breakdown of the pop-up store Provide real-time feedback and performance insights to the Store Manager and relevant stakeholders Work flexibly to support the needs of the store during events, including evenings and weekends Candidate Profile: Ideally, you'll have retail management, visual merchandising, retail sales, people management, team leadership or supervisory experience, within a retail environment. Alternatively you may have been involved in event-based marketing, promotions or sales. If you have an interest in; media, entertainment, sports, pop music and recording artists, it would be beneficial. Experience: Retail management or supervisory roles, ideally across high-traffic, fast-paced or event-based environments Sales, marketing and product promotion with the ability to achieve KPI & revenue targets Supporting teams in achieving KPIs and delivering excellent customer service Familiarity with merchandising, stock control and operational processes Strong understanding of compliance, customer care and retail standards Building and maintaining stakeholder relationships Working with major sporting, entertainment or music events, alternatively brand-led retail programmes Personal Attributes: A proactive team player who leads by example Strong interpersonal and communication skills Comfortable in a dynamic, high-pressure, customer-facing environment Flexible, adaptable and enthusiastic about new challenges Available for weekend, evening, and extended event hours Come create something incredible with us. Join the Teliporter community today. We welcome applications from people of all backgrounds, experiences and identities. We're committed to building a diverse and inclusive workplace where everyone belongs and has the chance to thrive.
Nov 22, 2025
Seasonal
Assistant Store Manager - Pop up retail & fan experience Music recording artist merchandise 2 Months - Temporary Contract Bullring & Grand Central, Moor Street, Birmingham, West Midlands, B5 4BU Teliporter is hiring for a retail pop up shop, Assistant Retail Store Manager .You'll be working on behalf of a well known music recording artist, launching pop up retail activations to sell official fan merchandise in support of their tour gigs. If you're experienced in retail management, event-based marketing, visual merchandising, retail sales, people management or have team leadership or supervisory experience, we're keen to hear from you! Position: Retail Manager, Assistant Store Manager, Supervisor, Team Leader Purpose: Support the Store Manage in the successful operation of a popup shop, overseeing all customer experience, retail sales, visual merchandising, shop floor management, marketing, sales promotions, team leadership, administration and reporting activity etc. Location: Bullring & Grand Central, Moor St, Birmingham, West Midlands, B5 4BU Role Type: Temporary, Contract, Temp, Fixed Term Contract, FTC Start Date: ASAP Duration: until 31 / 12 / 25 Hours: up to 40 hours per week Gross Rate: £17.00 per hour Overview: As the Assistant Shop Manager, you will play a key role in supporting the Store Manager in the day-to-day operation of a high-energy, event-driven pop-up retail store. You'll help lead a team in delivering outstanding customer service, optimising visual merchandising, driving sales and ensuring a seamless and immersive experience for fans. This is a hands-on, collaborative position, ideal for someone who thrives in fast-paced environments and enjoys contributing to all aspects of retail operations. It offers the opportunity to be involved in pre-event build and post-event breakdown activity. Responsibilities: Support the Store Manager in running all aspects of the store, stepping up when required in their absence Motivate and guide the store team to maintain excellent customer service and fan engagement Assist with floor management and operational execution to maximise footfall, conversion rates and average order value (AOV) Support the coordination and presentation of product launches, promotions and point-of-sale materials Ensure stock levels are maintained through close collaboration with the warehouse, store teams and merchandising teams Assist with visual merchandising to ensure alignment with brand standards Help plan and maintain effective staff rotas, ensuring appropriate coverage during peak trading periods Contribute to staff briefings, task delegation and shift management Maintain records related to attendance, performance and timesheets, feeding into payroll processes Uphold store compliance, including health & safety, PCI-DSS and other statutory obligations Contribute to the pre-event setup and post-event breakdown of the pop-up store Provide real-time feedback and performance insights to the Store Manager and relevant stakeholders Work flexibly to support the needs of the store during events, including evenings and weekends Candidate Profile: Ideally, you'll have retail management, visual merchandising, retail sales, people management, team leadership or supervisory experience, within a retail environment. Alternatively you may have been involved in event-based marketing, promotions or sales. If you have an interest in; media, entertainment, sports, pop music and recording artists, it would be beneficial. Experience: Retail management or supervisory roles, ideally across high-traffic, fast-paced or event-based environments Sales, marketing and product promotion with the ability to achieve KPI & revenue targets Supporting teams in achieving KPIs and delivering excellent customer service Familiarity with merchandising, stock control and operational processes Strong understanding of compliance, customer care and retail standards Building and maintaining stakeholder relationships Working with major sporting, entertainment or music events, alternatively brand-led retail programmes Personal Attributes: A proactive team player who leads by example Strong interpersonal and communication skills Comfortable in a dynamic, high-pressure, customer-facing environment Flexible, adaptable and enthusiastic about new challenges Available for weekend, evening, and extended event hours Come create something incredible with us. Join the Teliporter community today. We welcome applications from people of all backgrounds, experiences and identities. We're committed to building a diverse and inclusive workplace where everyone belongs and has the chance to thrive.
