SNG (Sovereign Network Group)

We have an exciting opportunity for a Technical Manager - Electrical to join our Property Services team, covering the Poole, Bournemouth, Christchurch and New Forest area . The role: Reporting to the Electrical Operations Manager, this role will lead a team of electrical specialists to deliver a customer centric, high quality, value for money, property safety and compliance services for SNG. The delivery will be through a mixture of an inhouse workforce, sub-contractors, main contractors and may also use external consultants to assist delivery. Responsible to deliver the right outcome for our customer in a safe and timely way, through leading a team of electricians. Promote a positive collaborative culture of building safety and compliance. Take personal responsibility for escalating any concerns to the Building Safety & Compliance team for consideration and/or investigation. Deliver on operational elements of electrical property safety and compliance delivery across SNG's localities both residential and non-residential portfolio, within the accountable aspects of electrical. Accountable for the delivery of property safety and compliance programmes and projects to agreed performance and financial standards and targets, ensuring customer satisfaction, cost effectiveness and value for money. Set and maintain high levels of safe working practices across all areas of property maintenance and improvement services in line with health and safety legislation and Construction (Design and Management) regulations. Responsible for all aspects of service delivery and performance within the electrical property safety and compliance delivery teams to ensure that SNG's property assets are maintained and improved to protect their core value and to meet the needs and expectations of current and future customers. What you'll bring: Technical knowledge of Electrical Safety, knowledge and understanding or current electrical regulations and related building regulations. City and Guilds in Electrical Installation 2360 or, City and Guilds 2368 electrical installation level 3 or, NVQ electrical installation level 3. City and Guilds 2381 requirements for Electrical installations level 3 BS7671. City and Guilds 2391 Testing and previous experience in a supervisory role. Ability to deliver a value for money service whilst taking actions to mitigate any risks. Ability to operate with commercial acumen. Able to analyse business information and formulate metrics that deliver permanent or consolidated progress. Demonstrable experience in strategic thinking, commercial acumen and values driven behaviours to fulfil corporate plans and strategies at both a local and organisation wide level. Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation.

We have a fantastic new opportunity to join our team as an Aftercare Coordinator at Sovereign Network Group. This opportunity is based from our Bristol offices. We offer flexibility which combine a mix of home and office working to ensure a positive work/life balance. The Role Reporting to the Aftercare team Leader we're looking for someone to contribute to a high-quality aftercare service from property handover through to the end of the defects period. You will be responsible for effectively handling and providing guidance to customers with defects-related queries. The role will involve ensuring all aspects of the aftercare process are carried out professionally and efficiently whilst providing the highest level of customer service. You will be liaising with relevant stakeholders to ensure that information is shared appropriately and accurately, and to ultimately seek resolution of defect matters. Be responsible for ensuring all aspects of the aftercare process are carried out professionally and efficiently Manage expectations of customers from the point of occupation through to the end of defects inspection Liaise with all relevant stakeholders to ensure that information is shared appropriately and accurately Act as the first point of contact for all after care queries and defects-related complaints Coordinate the recharge process in conjunction with Property Services Provide effective support to development teams as and when required What we're looking for: Solid experience in administration within a busy customer focused role, ideally within a housing association or housing developer Experience of using several different computer systems Strong customer service focus & confident telephone manner The ability to think quickly and clearly under pressure Empathy and a passion for helping people What can we offer you? 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) x3 paid wellbeing days Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Recognition scheme Wellbeing discounts

Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. We're currently recruiting for an experienced/qualified Carpenter Multi to join our Property Team in our Blandford & Dorset locality. As you'll spend a fair amount of time on the road we will provide you with a business use van and fuel card so you'll not be out of pocket. This will be for the Planned Maintenance team at Blandford. What you'll do: As a Carpenter Multi you will carry out all forms of carpentry repairs in our properties as part of our Repairs Team and elsewhere depending on demands. 1st fix and 2nd fix carpentry Install windows, doors, door frames - Internal and external. UPVC servicing and installation Locksmithing and gaining entry via lock snapping, drilling and picking. All types of fencing, posts, feather edge, chain link and panels. Kitchen fitting, kitchen building and minor joinery. Other duties to include basic plumbing, plastering, tiling, decorating and other general maintenance tasks What you'll need: You should have experience within a similar role, ideally from within a Residential/Housing sector and must be qualified to a minimum of NVQ level 2 OR have a minimum of 5 years proven track record working in carpentry. Have a strong health and safety mindset with knowledge of health & safety best practices. Enjoy working as part of a team. This is a full time role, working 40 Hours per week, with the opportunity to supplement your salary through call out and overtime at competitive rates to enhance your earnings! Due to the requirement to travel, you must hold a full and current driving licence with a minimum of 1 years experience and have the ability to drive and take home a company van.

SNG provides over 85,000 homes and invest in communities across London and the South of England - our purpose, to provide quality affordable homes and places that people love for generations. You'll be based ideally from our Head Office in Basingstoke . This role will combine office and home working to ensure a positive work/life balance. The Role We are looking for an experienced building safety professional to join us in the role of Building Safety Assurance Manager. You will play a crucial role in ensuring the safety and compliance of our homes and services. Reporting directly to the Head of Assurance, you will join an established team working alongside building safety, HSE and assurance specialists. Using your industry expertise, you will lead and deliver our assurance programme with a primary focus on property compliance including but not limited to gas, electrical safety, fire, legionella, asbestos and lifts. Your work will help ensure our risks are systematically managed and that we consistently meet our regulatory obligations, keeping our residents, employees and contractors safe. Some travel across our operating area will be required, so you'll need a full driving licence and access to a vehicle. Key Responsibilities Lead the development and delivery of independent assurance reviews, working collaboratively with property, building safety and housing teams Deliver clear, reliable, evidence-based assurance conclusions that test the effectiveness of our policies, processes and procedures, ensuring regulatory compliance and alignment to SNG's corporate plan Lead the building safety assurance process to identify compliance gaps, agree sustainable action plans with internal stakeholders, and share good practice across the business Oversee the rigorous monitoring and closure of assurance actions, ensuring robust evidence and resulting improvements to business processes Influence, coach and engage a wide range of internal and external stakeholders to enhance assurance capability and understanding across the organisation What we need from you A strong understanding of building safety regulations across key areas such as gas, electrical safety, fire, legionella and lifts, ideally with specialist expertise in at least one discipline. Experience in a large operational environment is essential; housing sector experience is beneficial but not required Extensive experience in designing and delivering audit or assurance programmes, and collaborating with stakeholders to implement sustainable improvements A proven ability to interpret and apply regulatory requirements within operational settings Excellent written and verbal communication skills, enabling you to deliver clear, evidence-based conclusions Strong practical understanding of building safety risk management within complex operational environments A high level of attention to detail, combined with the ability to step back and see the wider picture Strong stakeholder management and relationship-building skills A tenacious yet supportive approach, with experience driving meaningful change Effective team-working skills to contribute to shared organisational goals Professional recognition with an appropriate body (e.g., Institute of Engineering & Technology)

We have an opportunity for an IT Service Central Delivery Analyst to join our team in Wembley . This is a full time permanent role which will be office based. The starting salary is £29,000 - £35,000 a year depending on experience. The Role: As an IT Service Central Delivery Analyst you will be the gateway for SNG's IT services, making sure that all interactions with customers are accurately logged, prioritised, categorised and resolved or assigned efficiently. You'll be responsible for recording, monitoring and updating our IT tickets, conducting the initial diagnosis and escalating when needed. The role will also involve ensuring our asset database is proactively maintained including asset movement, asset verification and asset incident management as well as onboarding, tagging and the disposal of assets. What we need from you: As an IT Service Central Delivery Analyst you will need experience of working on an IT Service Desk or a Customer Service Desk and be able to communicate with customers in person, by telephone, webchat, email or digital assistant. You will be able to provide technical advice and support relating to Microsoft Windows operating systems, Office 365 (including Teams and SharePoint), remote access, virtual desktops and telephony. We are looking for: A good understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment Experience of troubleshooting and demonstrable problem-solving techniques Great customer service with the ability to communicate with our colleagues, suppliers and end user community Excellent team working, with a focus on delivering resolutions as part of a team What we can offer you: As a member of the IT Service Team you'll be part of a friendly, active and dynamic working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include:• £450 yearly flexible benefit pot to use against benefits of your choice• Flexible working• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)• A chance to buy or sell holiday as part of our flexible benefits package• A generous pension scheme matching up to 12%• Life cover as soon as you join us• You will be a part of our Recognition scheme • A range of wellbeing discounts including Gym Memberships About us: It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.

SNG (Sovereign Network Group) was formed in October 2023 through the merger of Sovereign and Network Homes. Our purpose is to provide good, affordable homes. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. We have an opportunity for an experienced Pre Construction Manager to support our Head of Retrofit Delivery; the role will be based out of either of our Basingstoke or Greenham Offices. You'll combine both office and home working to ensure a positive work / life balance. The Role As a Pre-Construction Manager , you will play a crucial role in shaping and delivering our retrofit programme, a central element of our Homes and Place strategy. Acting as the key link between design, planning, and delivery, you will lead the pre-construction and commercial functions -working closely with internal teams, consultants, and contractors to develop robust project scopes, procurement strategies, and delivery plans. Your focus will be on ensuring projects are commercially viable, technically sound, and positioned for successful execution, while aligning with our quality, sustainability, and value objectives. Key responsibilities Responsible for the development of procurement strategies, tender documentations and suggested contractual arrangements Management of financial oversight to ensure project viability, efficiency, cost-effectiveness, value for money, monthly valuations, financial reporting/forecasting and control of external funding Responsible for developing forward programmes in collaboration with Strategic Asset Management, Asset Management and Property Services colleagues Support incorporation of lifecycle carbon assessments and performance targets (e.g., EPC, airtightness) into pre-construction design and specification stages Collaborate with digital teams to integrate retrofit modelling tools such as BIM, SAP, PHPP, or equivalent systems into project scoping and planning Lead in the identification of project risks (finance, technical, programme regulatory etc) and work with stakeholders to implement, maintain and monitor mitigation measures feeding this into funding reporting Work collaboratively with localities, building safety and compliance and health and safety team to enhance customer service and operational efficiency Contribute to the preparation of grant funding applications, working closely with the Head of Retrofit Delivery and finance teams to ensure pre-construction outputs align with external funding criteria Manage the Commercial team with a focus on articulating a clear vision, providing direction, and fostering a culture of accountability, high performance, and continuous improvement What we're looking for Excellent practical knowledge of building regulations, codes of practice, PAS documents specifically 2035/2030/63100, NICIEC, MCS and British Standards etc. Excellent demonstrable knowledge of programme development and performance improvement in a social housing environment Knowledge of budget setting and commercial control practices with specific expertise in multidisciplinary contract delivery Demonstrable knowledge of risk management principles, Proven leadership skills, with the ability to motivate and manage a team Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders, including project teams, localities, BS&C team. Strong IT skills, particularly Microsoft Office and database systems Ability to inspire, support and develop others to optimise their performance Benefits We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional paid Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service We offer flexible working, professional development opportunities, and a chance to be part of something meaningful. We're passionate about inclusion for all and creating a workplace where everyone can thrive.

The Foyer on the Isle of Wight provides young people who are facing homelessness with a safe place to live, learn and make the transition to independent adulthood. We have an opportunity for a Support Worker to join the team on a full time permanent basis. The starting salary is £24,493 - £27,000 depending on experience. The role You'll be working within a skilled team providing housing related support to young people aged 16-30. We work in partnership with our young people to help them navigate and choose options around housing, education, and employment while respecting their right to choice and control in their decisions. The support worker role covers a rolling rota pattern with some requirement for evening and weekend working. We are looking for: Experience of working in a support role with young people An awareness of psychological informed environments and trauma informed practice The ability to work in a fast paced environment with excellent organisational skills Experience in establishing and maintaining working relationships The ability to prioritise and manage your own workload effectively. Strong administrative skills A willingness to learn and develop An enhanced DBS checks will be undertaken for the successful candidate. What we can offer you As a member of the Foyer Team you will be part of a supportive, dedicated and friendly team that are committed to making change happen for young people. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) A chance to buy or sell holiday as part of our flexible benefits package A generous pension scheme matching up to 12% Life cover as soon as you join us You will be a part of our Recognition scheme where you can be gifted retail vouchers A range of wellbeing discounts including Gym Memberships A wide selection of other benefits available About us It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes to over 200,000 customers investing in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.