Connect2Hackney

DPO experience in a Local Government evironment is essential before applying to this role. Connect2Hackney, the internal talent team for London of Hackney, are currently looking for an experienced and strategic Data Protection Officer (DPO) to join our Information Governance team on a 6-month interim basis . This is a critical time for the Council. As we continue to innovate and digitise our services for residents, the security, integrity, and ethical use of data have never been more important. You will be the guiding hand ensuring that privacy is woven into the fabric of our operations. The Role As our interim DPO, you will act as the independent authority on data privacy for the Council. You will be the bridge between complex legislation and practical application, ensuring that the Council remains compliant with the UK GDPR and the Data Protection Act 2018. You will be advising on high-profile projects, managing serious incidents, and fostering a culture of data privacy across the organisation. Key Responsibilities: Strategic Oversight: Monitor internal compliance with UK GDPR and other data protection laws, including managing internal data protection activities and training staff. Advisory: Provide expert advice on Data Protection Impact Assessments (DPIAs), ensuring privacy risks are identified and mitigated early in project lifecycles. Point of Contact: Act as the primary contact point for the Information Commissioner's Office (ICO) and for individuals (data subjects) exercising their rights. Incident Management: Lead the investigation and reporting of data breaches, ensuring rapid response and minimization of risk. Policy Development: Review and update data protection policies to reflect the changing regulatory landscape and best practices. About You We are looking for a heavyweight in the world of Information Governance, someone who can hit the ground running and provide immediate stability and expertise. What we are looking for: Public Sector Experience: You must have experience working within a Local Government environment. Expert Knowledge: Deep, working knowledge of national and European data protection laws and practices, including an in-depth understanding of the GDPR. Communication Skills: The ability to translate complex legal jargon into clear, actionable advice for stakeholders ranging from social workers to senior directors. Risk Management: A pragmatic approach to risk, balancing the need for compliance with the Council's operational goals. Independence: The integrity to fulfill the DPO tasks independently and without conflict of interest. Why Join Us? Working through Connect2Hackney gives you a direct line to the heart of the Council. You aren't just a contractor; you are a valued partner in our mission. Hybrid Working: We offer flexible working arrangements, blending time in our offices in the heart of Hackney with remote working. Meaningful Work: Your work directly protects the most vulnerable residents in our borough. Diverse Culture: Join a Council that prides itself on diversity, inclusion, and a genuine passion for the community. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Connect2Hackney , the internal talent partner for the London Borough of Hackney , is looking for an experienced and driven Project Manager to lead the delivery of critical IT systems supporting our estates, rents, and tenancy management functions. This isn't just a technical role; it's an opportunity to improve outcomes for our residents by ensuring our housing management solutions are modern, efficient, and user-centered. The Role As our Project Manager, you will lead a multidisciplinary team of 2-5 professionals to deliver complex IT systems, specifically focusing on estates, rents, voids, and service charges . Whether you are implementing a brand-new system or managing a major upgrade, you will be the driving force behind the planning, execution, and successful integration of these services into production. Key Responsibilities Agile Delivery: Create a fast-paced environment using iterative methods and flexible approaches to enable rapid delivery. Team Leadership: Lead, motivate, and inspire a multidisciplinary team, managing "rhythms and rituals" to ensure seamless collaboration. Stakeholder Management: Act as the bridge between technical teams and senior management, providing regular updates through "Show and Tells," week notes, and board reports. Risk & Finance: Effectively forecast work within defined costs and manage risks through rigorous assessment and mitigation strategies. Standard Setting: Ensure all work is documented to high standards and aligns with the Council's values for security, transparency, and sustainability. What We're Looking For We need a seasoned professional who understands the unique challenges of the public sector. To be successful, you should have: Experience: At least five years of experience delivering complex IT systems. Sector Knowledge: Recent experience delivering estate and tenancy management functions within a public sector environment , large housing association, or similar large-scale property organisation. Background: You must have worked for several years as a Permanent/FTE employee for either a public sector organisation or a major IT supplier/partner to the public sector. Note: We are not considering "first-time contractors" unless you possess significant prior FTE experience. Soft Skills: Exceptional communication skills are essential, as stakeholder management is key to the success of this project. Why Work for Hackney? At Hackney, we value inclusion, sustainability, and continuous learning. You will be part of a team that promotes the generous sharing of expertise and creates opportunities for professional development. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Connect2Hackney , the internal talent partner for the London Borough of Hackney , is looking for an experienced and driven Project Manager to lead the delivery of critical IT systems supporting our estates, rents, and tenancy management functions. This isn't just a technical role; it's an opportunity to improve outcomes for our residents by ensuring our housing management solutions are modern, efficient, and user-centered. The Role As our Project Manager, you will lead a multidisciplinary team of 2-5 professionals to deliver complex IT systems, specifically focusing on estates, rents, voids, and service charges . Whether you are implementing a brand-new system or managing a major upgrade, you will be the driving force behind the planning, execution, and successful integration of these services into production. Key Responsibilities Agile Delivery: Create a fast-paced environment using iterative methods and flexible approaches to enable rapid delivery. Team Leadership: Lead, motivate, and inspire a multidisciplinary team, managing "rhythms and rituals" to ensure seamless collaboration. Stakeholder Management: Act as the bridge between technical teams and senior management, providing regular updates through "Show and Tells," week notes, and board reports. Risk & Finance: Effectively forecast work within defined costs and manage risks through rigorous assessment and mitigation strategies. Standard Setting: Ensure all work is documented to high standards and aligns with the Council's values for security, transparency, and sustainability. What We're Looking For We need a seasoned professional who understands the unique challenges of the public sector. To be successful, you should have: Experience: At least five years of experience delivering complex IT systems. Sector Knowledge: Recent experience delivering estate and tenancy management functions within a public sector environment , large housing association, or similar large-scale property organisation. Background: You must have worked for several years as a Permanent/FTE employee for either a public sector organisation or a major IT supplier/partner to the public sector.Note: We are not considering "first-time contractors" unless you possess significant prior FTE experience. Soft Skills: Exceptional communication skills are essential, as stakeholder management is key to the success of this project. Why Work for Hackney? At Hackney, we value inclusion, sustainability, and continuous learning. You will be part of a team that promotes the generous sharing of expertise and creates opportunities for professional development. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Deputy Head of Service - Access and Safeguarding Location: Hackney (Hybrid Working) Rate: £450 per day Contract Type: Interim / Contract We?re seeking an experienced Deputy Head of Service to join the Access and Safeguarding service within Adults Social Care on an interim basis. You will be helping to deliver high-quality, person-centred services that empower adults to live safe, independent, and fulfilling lives. About the Role As Deputy Head of Service, you will lead operational excellence across three critical service areas: Access & Duty Team Safeguarding Adults Deprivation of Liberty Safeguards (DoLS) and the Safeguarding Adults Board functions You'll be responsible for ensuring services are safe, high-performing, and aligned with our strength-based, personalised approach. You?ll also play a key role in shaping strategic direction, managing budgets, and driving innovation across the department. Key Responsibilities Lead the delivery of high-quality, legally compliant services that promote independence, choice, and wellbeing. Provide strong leadership that fosters a collaborative, inclusive, and high-performing culture. Manage operational budgets and contribute to departmental savings and efficiencies. Build and maintain effective partnerships across the Council, Integrated Care System, and voluntary and community sectors. Champion continuous improvement, innovation, and learning across all service areas. Ensure robust performance management and quality assurance frameworks are in place. Support the Head of Service in delivering strategic objectives and representing the department at a senior level. About You We're looking for a confident and experienced leader who brings: A deep understanding of adult safeguarding, access services, and statutory responsibilities. Proven experience managing complex services and leading multi-disciplinary teams. Strong financial acumen and experience managing budgets and commissioning care. A collaborative and solution-focused approach to leadership and service development. A commitment to equity, inclusion, and co-production with residents and communities. Ready to lead with purpose and impact? For an informal conversation or to request the full job description, please contact: Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Are you passionate about providing direct support to residents and preventing homelessness? Do you have a deep understanding of the welfare benefits system? Connect2Hackney, the internal talent team for the London Borough of Hackney, are recruiting for Hackney's vital Here To Help service for a dedicated and empathetic Benefits and Housing Needs Officer . This is a crucial role where you will be the first point of contact for residents struggling with their housing costs. You will take a holistic and hands-on approach, using your expertise to provide immediate financial relief while empowering residents to achieve long-term financial stability. You will manage a varied caseload, where every day brings a new challenge and a new opportunity to make a tangible difference in someone's life. About the Role As a Benefits and Housing Needs Officer, you will be responsible for both the specialist assessment of applications and the administrative processes that ensure our service runs efficiently. You will be expected to support approximately 10-15 residents a week. Your key responsibilities will include: Casework and Assessment: Contacting residents to understand their circumstances and decide on the best package of financial and non-financial support to help them. Assessing, awarding, and processing Discretionary Housing Payments (DHPs), using your discretion in line with internal guidance. Conducting comprehensive benefit checks with residents to identify underclaiming and maximise their income across benefits like Council Tax Reduction, Universal Credit, and Pension Credit. Working with residents to develop shared plans to sustain their tenancy, which may include advice on downsizing or increasing working hours. Triaging and Administration: Reviewing and triaging incoming applications daily, assigning them to the correct officer or work tray. Managing the shared team inbox and responding to resident queries, especially those relating to supermarket vouchers. Processing payments for cash support schemes using BACS transfers. Maintaining accurate and secure records on systems including Academy and Jigsaw. Collaboration and Support: Liaising with landlords, with resident consent, to prevent evictions. Working closely with colleagues across Here To Help and other services to ensure joined-up support for residents with complex needs. Writing clear, empathetic, and tailored decision letters that explain the support being offered. About You We are looking for a proactive and highly organised individual with a strong background in welfare benefits and a genuine desire to help people. You must be comfortable working both independently and collaboratively within a fast-paced team environment. To be successful, you will need: Essential Experience & Knowledge: A strong understanding of welfare benefits and the ability to spot opportunities for income maximisation. Experience assessing DHPs in line with policy and guidance. Proficiency in using benefits systems, including Academy, Comino, and Searchlight . Proven experience in an administrative or support role, preferably within a welfare or social care environment. Experience handling sensitive and confidential information with care and integrity. Skills and Abilities: Excellent written and verbal communication skills, with the ability to show sensitivity and empathy when dealing with people in challenging situations. The ability to remain calm and focused under pressure. Strong organisational skills with a keen attention to detail and the ability to manage multiple priorities efficiently. A collaborative, team-player attitude and a flexible approach to changing priorities. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Job Title: Senior Occupational Therapist Location: Hackney Contract Type: Fixed Term Overview: We're looking for a passionate and experienced Senior Occupational Therapist to join our team and help drive meaningful outcomes for individuals across our service. This is a fantastic opportunity to take a lead role in shaping therapeutic interventions, mentoring junior staff, and collaborating across disciplines to deliver person-centred care. Key Responsibilities: Lead on complex assessments and interventions to support individuals in achieving independence and wellbeing. Provide clinical supervision and guidance to junior occupational therapists and support staff. Collaborate with multidisciplinary teams to develop and implement care plans. Contribute to service development, quality improvement initiatives, and best practice sharing. Maintain accurate and timely documentation in line with professional standards. Essential Skills & Experience: HCPC registration as an Occupational Therapist. Significant post-qualification experience in a relevant setting. Strong clinical reasoning and decision-making skills. Experience in supervising or mentoring others. Excellent communication and interpersonal skills. Desirable: Experience in community-based or integrated care settings. Knowledge of current legislation and frameworks relevant to occupational therapy. What We Offer: Supportive team environment with opportunities for professional development. Access to training and CPD. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.