Tate Milton Keynes

French Customer Services Advisor Milton Keynes (Office Based) Temporary to Permanent £15.14 per hour during temporary period £30,900 on permanent contract Hours: 8am-5pm or 9am-6pm, including every other weekend. Join a Global Luxury Fashion Brand Are you fluent in both French and English (mother tongue standard) and passionate about delivering an outstanding customer experience? We are recruiting on behalf of a prestigious international fashion brand renowned for its premium products, exceptional quality, and customer-first approach. As a French Customer Services Advisor , you will play a pivotal role in creating memorable experiences for customers across the globe, ensuring every interaction reflects the high standards and reputation of the brand. This is an exciting opportunity for a customer-focused individual who thrives in a fast-paced environment and takes pride in providing a seamless, personalised service. Whether supporting customers with a purchase, answering product enquiries, or resolving order issues, you'll be an ambassador for a world-class luxury brand. The Role As the first point of contact for our French and English-speaking customers, you'll be responsible for delivering a professional, efficient, and empathetic service across multiple channels. Key responsibilities include: Handling inbound calls, emails, and live chat enquiries from customers wishing to place orders or discuss existing purchases Providing expert guidance on products, promotions, exclusive offers, and seasonal campaigns Managing enquiries relating to deliveries, returns, exchanges, cancellations, and order tracking Resolving customer concerns with professionalism, care, and a solutions-focused approach Building rapport with customers and creating positive brand experiences with every interaction Ensuring service levels consistently reflect the premium standards expected of a luxury retail brand About You We're looking for someone who: Is fluent in both French and English (written and spoken, to mother tongue standard) Has excellent communication and interpersonal skills Is passionate about delivering exceptional customer service Remains calm, professional, and proactive in a busy environment Enjoys problem-solving and taking ownership of customer queries Previous customer service experience is advantageous, but not essential Temporary to Permanent Opportunity During the initial 3-month probationary period , you will be employed through Tate Recruitment on a weekly timesheet basis with weekly pay. Following successful completion of this period, you will transfer onto a permanent contract with no further probation, gaining access to the full employee benefits package from day one. The role is fully office-based during the temporary period. Once permanent, employees can apply for a hybrid working arrangement. Permanent Benefits Package £30,900 annual salary Opportunity to apply for hybrid working Overtime opportunities 28 days holiday including Bank Holidays, increasing with service Reward and recognition vouchers Generous 50% employee discount Cycle to Work Scheme Discounted gym membership Health Shield Cash Plan Life Assurance Modern, vibrant workplace with breakout areas, pool tables, table tennis, complimentary tea and coffee Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Service Specialist Location: Bedford (Office-Based) Hours: shifts of 8am-4pm, 9am-5pm, 10am-6pm or 11am-7pm, 5 days per week including 2 Saturdays per month Pay: £13.54 per hour Contract: Ongoing Temporary Assignment Start Date: Immediate Start Available About the Role We are looking for a Customer Service Specialist to join a busy customer service team within a large, well-established organisation. You'll support customers with booking and appointment queries while helping the team manage a high volume of enquiries. Key Responsibilities Respond to customer enquiries via phone and email. Handle calls regarding outstanding appointments and bookings. Resolve queries efficiently and professionally. Complete associated administrative tasks accurately. Work across multiple systems while managing a busy workload. About You Previous customer service experience. Strong administration and IT skills. Excellent communication and attention to detail. Ability to multitask and prioritise effectively. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

HR Assistant Bedford £29,000 - £32,000 depending on experience, plus excellent benefits 8 Month contract initially Hybrid - 2 days in the office and 3 days working from home. As key member of the HR Shared Services team, you'll deliver a high-quality, customer-focused experience across the full employee lifecycle. Utilising People systems to provide fast, effective support and clear guidance to employees, leaders and candidates. Manage and prioritise HR requests, ensuring efficient delivery in line with KPIs, processes, and procedures. Provide high-quality, customer-focused support via a ticketing system, handling queries and offering guidance across a wide range of HR activities. Support onboarding processes, including issuing contracts and assisting the Talent team as required. Coordinate pre-employment screening. Administer leaver processes. Process employee lifecycle changes within the system. Act as the first point of contact for HR queries. Coach managers on employee relations documentation. Manage employment references. Produce and support HR reporting requests in line with GDPR requirements. Maintain accurate employee data. What are we looking for? Skills/Experience: Experience in a HR Shared Service environment Exemplary customer service skills Experience in working with all levels of leadership Sound knowledge of GDPR requirements Excellent communication skills Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.