Talent Identified

Account Manager / Client Relationship Manager (B2B) Location: London SE1 4SB (Office Based) Job Type: Full Time Monday-Friday Salary: Competitive + Benefits Build Relationships. Grow Accounts. Make an Impact. Are you an experienced Account Manager looking for your next opportunity? Or do you have exceptional customer service or client relationship experience and want to move into Account Management? We're recruiting for an exciting opportunity to join a growing and successful business, managing a portfolio of existing B2B clients. You'll build strong customer relationships, deliver exceptional service and identify opportunities to grow existing accounts. Experience within the courier, logistics, freight or transport industry would be highly advantageous. However, we also welcome applications from candidates with strong B2B account management or customer relationship experience gained in other sectors. The Role Working closely with Sales, Customer Service and Operations, you'll become the main point of contact for your own portfolio of customers, ensuring they receive an excellent service while identifying opportunities to strengthen and grow each account. Key Responsibilities Manage and develop a portfolio of existing B2B client accounts Build long-term relationships with customers and key decision-makers Conduct regular account reviews and customer check-in calls Identify opportunities to upsell and cross-sell additional services Support the onboarding of new customers and ensure a positive customer journey Liaise with internal teams to deliver outstanding customer service Produce reports and identify trends and opportunities across your accounts Support larger customer projects, providing regular communication and updates About You You'll ideally have experience in Account Management, Customer Success, Client Services, Customer Service, Sales Support or Internal Sales within a B2B environment. You'll also have: Excellent communication and relationship-building skills A proactive, organised and customer-focused approach Commercial awareness with the confidence to identify growth opportunities Good IT skills, including CRM systems and Microsoft Office Experience within the courier, logistics, freight, transport or distribution sector would be advantageous but is not essential. What's in It for You? Genuine career progression into a Senior Account Manager role Supportive and collaborative team environment Ongoing training and development Competitive salary and benefits Opportunity to manage your own portfolio of clients and make a real impact If you're passionate about building customer relationships and delivering outstanding service, we'd love to hear from you. Apply today to find out more.

Are you an experienced Bid Writer looking to take the next step in your career, or an established Bid Manager seeking a new challenge? We're recruiting on behalf of a successful and growing construction and property services contractor that is looking to strengthen its work-winning team with the appointment of a Bid Writer / Bid Manager. This is a genuinely flexible opportunity where the role can be shaped around the successful candidate's experience. The business is open to considering applications from Bid Writers, Proposal Writers and Bid Managers, with responsibilities and remuneration aligned accordingly. Working across the construction, social housing, refurbishment and property services sectors, you will play a key role in securing new business opportunities through the production of high-quality bids, tenders and proposals. Key Responsibilities Produce and coordinate high-quality PQQ, SQ, PSQ, EOI and tender submissions. Review tender documentation and identify key client requirements, deliverables and evaluation criteria. Write, edit and develop compelling bid and proposal content tailored to client requirements. Coordinate input from operational teams, technical specialists and key stakeholders. Support or manage the bid management process from opportunity identification through to submission. Develop win themes and client-focused responses that clearly demonstrate value and capability. Ensure all tender submissions are compliant, accurate and submitted within agreed deadlines. Manage tender clarifications and client communications throughout the bid process. Maintain and develop bid library content, including case studies, project information, CVs, social value content and supporting documentation. Support post-tender reviews and continuous improvement initiatives to enhance future bid performance. Assist with the preparation of interview presentations and supporting proposal documents where required. About You We are keen to speak with candidates who have: Experience in Bid Writing, Bid Coordination, Proposal Writing or Bid Management. Experience within the construction, social housing, refurbishment, retrofit, planned maintenance or property services sectors. A proven ability to produce high-quality bids, tenders and proposals. Excellent written communication and proofreading skills. Strong attention to detail and organisational ability. Experience managing multiple deadlines within a fast-paced environment. The ability to build effective relationships with stakeholders across a business. A proactive and collaborative approach to work. Experience of public sector procurement and frameworks would be advantageous, as would experience using Adobe InDesign, although neither is essential. What's on Offer? Competitive salary dependent on experience. Hybrid and flexible working arrangements. Genuine opportunities for career progression and development. Exposure to a diverse portfolio of construction, social housing and property services projects. Supportive and collaborative working environment. Opportunity to join a growing and successful business with a strong pipeline of work. Apply Now If you're a Bid Writer, Proposal Writer, or Bid Manager looking for your next opportunity within the construction, social housing or property services sectors, we'd love to hear from you. Apply today to discuss this opportunity in confidence.