We Power Your Car We Power Your Car is an electric vehicle charger, full-service, supply and installation company based in Yorkshire but operating nationally. As the experts in electric vehicle charging, we re able to assist with every step of installing an EV charging solution, whether it be for the domestic or commercial market. We re a rapidly expanding business in an exciting, up-and-coming industry, and we are on the hunt for excellent people with a passion for exceeding customer expectations to join our Role description Organise, schedule and monitor installation jobs and call outs across the UK, including scheduling and reallocating installers and dealing with any issues that may arise Liaise with installers and customers over the phone Maximising the output of the engineering team to meet business targets Provide a first-class customer experience. Reacting in an extremely timely fashion to inbound customer questions including sensitively handing with complaints if they arise Prioritising workload to ensure delivery of excellent customer service to the required KPI s and SLA s. Be the point of call for our installation partners Ensure all communications are thoroughly and efficiently recorded on our internal IT systems. This is an integral part of the role as all members of staff need to be able to access and utilise this information whenever required to ensure the successful daily running of the business. Uphold our five-star customer service reputation Requirements Previous telephone-based customer-based experience is essential Previous experience in a scheduling role is essential Customer focused approach to all work Outstanding communication skills, both written and verbal, when dealing with customers and internal stakeholders Strong geographical knowledge for planning engineers workloads and routes to optimism efficiency Strong IT skills: ability to use Microsoft Office is a must as well as the ability to learn new IT systems quickly Be able to work in a fast-paced environment and manage multiple tasks Experience working independently and in a team Attention to detail in all aspects of the work Accurate data entry skills Highly organised
May 08, 2026
Full time
We Power Your Car We Power Your Car is an electric vehicle charger, full-service, supply and installation company based in Yorkshire but operating nationally. As the experts in electric vehicle charging, we re able to assist with every step of installing an EV charging solution, whether it be for the domestic or commercial market. We re a rapidly expanding business in an exciting, up-and-coming industry, and we are on the hunt for excellent people with a passion for exceeding customer expectations to join our Role description Organise, schedule and monitor installation jobs and call outs across the UK, including scheduling and reallocating installers and dealing with any issues that may arise Liaise with installers and customers over the phone Maximising the output of the engineering team to meet business targets Provide a first-class customer experience. Reacting in an extremely timely fashion to inbound customer questions including sensitively handing with complaints if they arise Prioritising workload to ensure delivery of excellent customer service to the required KPI s and SLA s. Be the point of call for our installation partners Ensure all communications are thoroughly and efficiently recorded on our internal IT systems. This is an integral part of the role as all members of staff need to be able to access and utilise this information whenever required to ensure the successful daily running of the business. Uphold our five-star customer service reputation Requirements Previous telephone-based customer-based experience is essential Previous experience in a scheduling role is essential Customer focused approach to all work Outstanding communication skills, both written and verbal, when dealing with customers and internal stakeholders Strong geographical knowledge for planning engineers workloads and routes to optimism efficiency Strong IT skills: ability to use Microsoft Office is a must as well as the ability to learn new IT systems quickly Be able to work in a fast-paced environment and manage multiple tasks Experience working independently and in a team Attention to detail in all aspects of the work Accurate data entry skills Highly organised
We Power Your Car is an Electric Vehicle (EV) charger, full-service supply and installation company based in Yorkshire but operating nationally. As the experts in EV charging, we can assist with every step of sorting an EV charging solution, whether it be for the domestic or commercial market. We re a rapidly expanding business in an exciting industry, and we re looking for new team members to join us on our journey. General job description Please note, no previous EV Installations experiance is needed, we will provide all the training. Installation of new circuits to supply EV charging points in commercial and domestic settings complying with BSth edition. Initial Verification of Electrical Installations and completion of Electrical Installation Certificates and Minor Works Certificates. Diagnose and repair issues with existing EV Charging Installations in both Commercial and Domestic settings and fill out the relevant paperwork necessary afterwards. Conduct routine maintenance and testing on EV Charging circuits in both Commercial and Domestic Setting and ensure installations are to manufacturer standards. Conduct site surveys to establish cable routes for installation methods for new EV Charging circuits in both Commercial and Domestic settings. Ensure good quality of workmanship which upholds company standards, complies with building regulations, and follows the company s safety requirements. Skills and Requirements Qualifications required: 18th Edition NVQ Level 3 in Electrical Installation or equivalent C&G Level 2 & 3 in Electrical Installation or equivalent C&G 2391 Inspection and Testing or equivalent (preferable but not essential) EV Charging 2919 (preferable but not essential) The ideal candidate would: Provide exceptional customer service. Have high standards when carrying out installation work. Be able to work individually or as part of a team. Have previous EV Installation experience. (preferable but not essential) Be able to communicate effectively with management and the office-based support team. You would be provided with: Work van & tools Tablet/laptop Workwear Company Fuel Card 25 days holiday (plus 8 Bank Holidays) Extra day off for your birthday Full training to safely and legally pull DNO fuses - keeping you protected without taking shortcuts
Jan 20, 2026
Full time
We Power Your Car is an Electric Vehicle (EV) charger, full-service supply and installation company based in Yorkshire but operating nationally. As the experts in EV charging, we can assist with every step of sorting an EV charging solution, whether it be for the domestic or commercial market. We re a rapidly expanding business in an exciting industry, and we re looking for new team members to join us on our journey. General job description Please note, no previous EV Installations experiance is needed, we will provide all the training. Installation of new circuits to supply EV charging points in commercial and domestic settings complying with BSth edition. Initial Verification of Electrical Installations and completion of Electrical Installation Certificates and Minor Works Certificates. Diagnose and repair issues with existing EV Charging Installations in both Commercial and Domestic settings and fill out the relevant paperwork necessary afterwards. Conduct routine maintenance and testing on EV Charging circuits in both Commercial and Domestic Setting and ensure installations are to manufacturer standards. Conduct site surveys to establish cable routes for installation methods for new EV Charging circuits in both Commercial and Domestic settings. Ensure good quality of workmanship which upholds company standards, complies with building regulations, and follows the company s safety requirements. Skills and Requirements Qualifications required: 18th Edition NVQ Level 3 in Electrical Installation or equivalent C&G Level 2 & 3 in Electrical Installation or equivalent C&G 2391 Inspection and Testing or equivalent (preferable but not essential) EV Charging 2919 (preferable but not essential) The ideal candidate would: Provide exceptional customer service. Have high standards when carrying out installation work. Be able to work individually or as part of a team. Have previous EV Installation experience. (preferable but not essential) Be able to communicate effectively with management and the office-based support team. You would be provided with: Work van & tools Tablet/laptop Workwear Company Fuel Card 25 days holiday (plus 8 Bank Holidays) Extra day off for your birthday Full training to safely and legally pull DNO fuses - keeping you protected without taking shortcuts
