Atrium Workforce Solutions Ltd

Permanent Role - Technology Support Engineer/Helpdesk Engineer/Deskside Support Engineer - Onsite/London We are seeking an experienced Technology Support Engineer/Helpdesk Engineer/Deskside Support Engineer to be a member of the Information Technology Department who is responsible for the day-to-day support of all systems and infrastructure used by our end users. Role Overview: Job Title: Technology Support Engineer/Helpdesk Engineer/Deskside Support Engineer Location: London/Onsite (5 days a week onsite) Contract Type: Permanent Responsibilities: Resolve hardware and connectivity issues as they arise, escalating them within the team when appropriate. Configure, deploy, and support physical and virtual computers, as well as network equipment. Assist in project planning and participate in managing small initiatives. Coordinate with the IT Infrastructure team and support change/maintenance windows for infrastructure systems. Perform routine software upgrades on network infrastructure to patch vulnerabilities. Qualifications: 5+ years of relevant experience Experience providing face-to-face/on-site support to end users Monitor, troubleshoot, diagnose, and resolve infrastructure issues Proficiency in Microsoft Office Suite, Google Workspace Suite, and Adobe Creative Suite Experience with AWS and Azure Basic knowledge of network infrastructure protocols, including switches, routers, and Active Directory (AD) Ability to collaborate with staff at all levels, both within and outside of IT/organization Strong customer service mindset with a proactive approach Ability to wear multiple hats and go the extra mile Hospitality background is a plus The tech stack that we use is: Fortinet/Forticloud (Firewalls) Aruba (switches/APs) Meraki (APs - phasing out) Azure Azure AD AWS Google Workspace Microsoft 365 (Office 365) Egnyte Box ManageEngine Site24x7 Okta Zendesk Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Contract Role - Mainframe Assembler Developer - Contract - Leeds/Halifax/Edinburgh/Hybrid - 06 Months Initial We are currently seeking a skilled and proactive Mainframe Assembler Developer to join a leading financial institution. You will play a key role in supporting and enhancing legacy systems critical to banking operations. The ideal candidate will have strong technical expertise in Assembler and related mainframe technologies, combined with solid experience in high-volume, regulated environments. Role Overview: Job Title: Mainframe Assembler Developer Location: Leeds/Halifax/Edinburgh/Hybrid (2 days per week onsite) Contract Type: Contract Duration: 06 months initially Sector: Banking Required Skills & Experience: Proven experience with IBM Mainframe Assembler (HLASM) development. Strong understanding of z/OS , JCL , TSO/ISPF , VSAM , and DB2 . Experience in the banking or financial services sector is highly desirable. Familiarity with COBOL , CICS , or PL/I is a plus. Solid problem-solving skills and attention to detail. Experience working in Agile or Waterfall environments. Excellent communication skills, both written and verbal. Nice to Have: Knowledge of regulatory and compliance requirements in the banking domain. Exposure to system modernization or migration projects. Experience with automated testing tools for mainframe environments. Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Contract Role - Network Test Manager - London/Hove/Remote - 06 months initial - Inside IR35 Role Overview: Job Title: Network Test Manager Location: London/Hove/Remote ( occasional office visits may be required, especially during delivery and migration phases) Contract Type: Contract Duration: 06 months initial till May 2026 Sector: Financial services Role: Network Simplification: Test Manager Location Preferred onshore in the UK, flexible between Hove and London offices; occasional office visits may be required, especially during delivery and migration phases. End date: potential for ongoing engagement depending on project phases and individual capability. Responsibilities: Defining the Test Strategy Defining the Test Plan/s Driving execution of all phases of testing (including customer acceptance and post implementation verification testing) and associated defect tracking/resolution Test Report preparation and sign-off. Service Transition activities pertaining to testing as outlined above. Technical Skillset Network Experience: Prior experience in the network domain, especially with SD-WAN solutions, site connectivity, and migrations. Migration Knowledge: Experience with MPLS to SD-WAN migrations is highly advantageous, particularly for defining test plans and understanding testing requirements. Testing: Ability to define test plans, test strategies, and conduct acceptance and post-implementation verification testing for site migrations. Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Contract Role - B2B Sales Operations Program Manager - London/ Hybrid - 12 months - Inside IR35 Role Overview: Job Title: B2B Sales Operations Program Manager Location: London/Manchester/Hybrid (hybrid: 2 days in office) Contract Type: Contract Duration: 12 months Sector: Software Development Requirements: 4 - 6 years of experience in B2B sales operations or partner operations Proven track record of success in project management, program design, and data analytics Strong organizational and time management skills, with ability to prioritize tasks and meet deadlines Excellent communication and interpersonal skills, with ability to work effectively with internal stakeholders and external partners Proficient in Excel, Gsheets, Tableau, and SFDC, with ability to develop complex spreadsheets, reports, and dashboards Strong analytical and problem-solving skills, with ability to analyze data and provide actionable insights Ability to work in a fast-paced environment, with comfort with constant change and agility in approach to projects and programs Quick learner and strategic thinker, with ability to adapt to new situations and challenges Nice to Have: Experience working in a similar industry or role Knowledge of Salesforce and other CRM systems Certification in project management or data analytics Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Contract Role - Banking Project Manager - Glasgow/Hybrid - 12 months initial - Inside IR35 We are seeking an experienced Project Manager with a strong background in IT delivery within banking, FS sector, ideally ServiceNow projects to join a leading banking organisation in Glasgow. The successful candidate will oversee the planning, coordination, and delivery of ServiceNow projects, ensuring alignment with business objectives, governance frameworks, and regulatory standards. This role requires a hands-on, delivery-focused Project Manager who can work effectively with both technical and business teams to drive successful outcomes in a complex, fast-paced environment. Role Overview: Job Title: Banking Project Manager Location: Glasgow /Hybrid - 2 days per week onsite (non-negotiable) Contract Type: Contract Duration: 12 months initial Sector: Banking Required Skills & Experience Proven experience as a Project Manager delivering banking or financial services sector projects , ideally ServiceNow projects (implementation, upgrade, or enhancement) Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, or CMDB ideally Excellent project planning, delivery, and stakeholder management skills. Experience managing Agile or hybrid delivery frameworks. Strong communication, reporting, and leadership skills - able to influence and engage senior stakeholders. Experience managing multi-disciplinary teams across business and technology domains. Familiarity with ITIL, change management, and service delivery principles. Project management certification desirable (e.g. PRINCE2, PMP, or Agile PM). Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Contract Role - Agile Coach (Banking) - Glasgow/Hybrid - 12 months initial - Inside IR35 We are seeking an experienced Agile Coach (Banking) to join a major banking client in Glasgow on a 12-month contract. This role will focus on driving Agile delivery excellence across large-scale transformation and technology initiatives - with previous ServiceNow project experience considered highly desirable. Role Overview: Job Title: Agile Coach (Banking) Location: Glasgow /Hybrid - 2 days per week onsite (non-negotiable) Contract Type: Contract Duration: 12 months initial Sector: Banking Required Skills & Experience Proven experience as an Agile Coach within the banking or financial services sector. Hands-on experience coaching multiple teams in complex enterprise environments. Strong understanding of Agile frameworks such as Scrum, Kanban, SAFe, and Lean. Experience working in or supporting ServiceNow-related projects (implementation, migration, or transformation) - highly desirable. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Strong facilitation, coaching, and mentoring skills with the ability to drive continuous improvement. Relevant Agile certifications (e.g. ICAgile Certified Coach - ICP-ACC, SAFe SPC, CSP, PSM II/III, or equivalent). Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.