Croma Fire and Security

Technical Sales Estimator (Security, Alarms and Fire) Pay: £12.71 - £15.86 per hour dependent on skills and experience Full-time Monday-Friday 08:00-16:30 Whiteley Hampshire PO15 - site based Benefits: Company pension Employee stock purchase plan Health & wellbeing programme On-site parking We're looking for an organised and proactive Technical Sales Estimator to join our local team in Whiteley. If you enjoy helping customers, keeping things running smoothly, and supporting a fast-moving sales function, this could be the perfect next step for you. Ideal requirements would be a Security, Alarm and Fire background or a minimum of a technical business to business sales environment. About the Role In this role, you will manage incoming enquiries, prepare quotations, and keep our CRM strong and up to date so the team can convert more opportunities into confirmed work. You'll be a key part of ensuring that every client receives a fast, professional and consistent service. What You'll Do Respond quickly to new enquiries to maximise conversion opportunities. Qualify leads and collect key details so Surveyors and the sales manager can assess work efficiently. Prepare accurate quotations for standard works using approved templates. Support larger proposals by helping compile documents and pricing information. Maintain the CRM so all opportunities, quotes and client records are always current. Follow up on outstanding quotes to improve conversion rates and maintain pipeline visibility. Communicate professionally with clients by phone and email to support surveys, appointments and documentation. Coordinate handovers of accepted quotations to Operations to ensure smooth delivery. Assist with sales reports and simple data analysis to support team decision-making. Help with sales or marketing campaigns by preparing call lists or follow-up emails. What You'll Bring Strong organisation and attention to detail Clear, confident communication skills Ability to prioritise and manage multiple tasks Good IT skills (CRM systems, Outlook, Excel) Fire and Security industry knowledge is advantageous A proactive, positive approach to customer service What you can expect A supportive team environment Clear processes and training provided Opportunities to expand your skills in proposals, sales support, and client management A role where you can directly influence sales growth and client satisfaction If you are ready to bring your expertise to a dynamic team dedicated to safeguarding communities with innovative solutions, we invite you to explore this opportunity with us-your next career move awaits at Croma Security Solutions Group PLC. Please note: We are not seeking support from recruitment agencies at this time. Any unsolicited CVs will not be considered. Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Fire & Security Engineer Salary £33k-40k + overtime and call outs + company van Poole regular travel UK Driving license essential Ful time What WE offer YOU £33,000.00-£40,000.00 per year before overtime and call outs Monday to Friday working days. (Basic 40 hours per week) Overtime available at enhanced rate. Travel time paid. Company Share Options issued yearly. Holiday starts at 20 days per annum rising to 25 days per annum with years of service plus bank holidays. Company van, laptop, mobile and specialist tools provided Croma Fire & Security, part of the Croma Security Solutions Group, is a national provider of high-quality Security solutions. We deliver everything from small domestic installations to large commercial projects and we re growing. We are now looking for an experienced Fire & Security Engineer to join our team in Poole, supporting a diverse range of clients and systems. What You ll Be Doing Install, commission, service and repair Intruder Alarms, CCTV, Access Control and Fire Alarm Systems. Complete PPMs, maintenance and reactive works to achieve high first-time fix rates. Communicate effectively with Admin, Sales and Operations teams to ensure seamless scheduling. Upload documentation, certificates, photos and notes via our job management system. Maintain accurate van stock, tools and vehicle condition. Be part of the call-out Rota and occasionally provide remote support. Identify design issues or repeat faults and support continuous improvement. What You ll Need Proven experience with Intruder, CCTV, Access Control and Fire Systems. Strong fault-finding and customer service skills. Good communication and timekeeping. Full UK Driving Licence. Ability to work both independently and as part of a team. To pass the NSI Gold standard vetting process. To pass the Enhanced DBS check (as we do service schools, care homes and hospitals) Our Commitment to Fair & Inclusive Hiring At Croma Security Solutions Group we are committed to creating a workplace where everyone feels valued, supported and able to succeed. We operate an unbiased recruitment process and if you need support to apply, let us know your talent matters. Ready to join us? Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.