The Housing Network

Business Manager (Commerical Projects) - Salary £45,000 - £50,000 Per Annum Working Hours - Monday - Friday, 09:00 - 17:30 Location: Luton (Head Office) / Hybrid What is the role: We are seeking a highly organised and proactive Business Manager to support the mobilisation and launch of new services. This role will function as the operational owner for multiple mobilisation projects, ensuring every workstream remains on track and that critical tasks are completed on time. You will coordinate internal and external actions required to open new schemes, tracking hundreds of moving parts such as property readiness, staffing progress, documenting / contracting items, and stakeholder actions. This is a hands-on role suited to someone who enjoys managing detail, maintaining project plans, tracking actions, and proactively following up with stakeholders. You will be comfortable working in a challenging environment where priorities can change quickly and where a practical, solution-focused approach is essential. About you: You will be a highly organised individual who thrives on bringing structure and momentum to complex projects. Strong working knowledge of spreadsheets, action trackers and Gantt charts. Experience coordinating projects valued at £3 £4 million or above, including service mobilisations, operational implementations, and complex multi-stakeholder programmes of work. The confidence to manage relationships with a wide range of stakeholders and hold people accountable for actions. Experience thriving in a fast-paced, high-growth organisation, with the agility to adapt and deliver results. What you ll be doing: Lead the day-to-day coordination of mobilisation projects from initial planning through to service launch. Create and maintain key project documentation, including Gantt charts, project plans, action logs and trackers, to ensure deliverables are completed on time. Manage risk registers, identifying issues early and escalating where appropriate. Run / coordinate weekly internal mobilisation meetings, ensuring actions, owners and deadlines are tracked. Support meetings with commissioners, local authorities, contractors and other external partners. Track and follow-up actions. Proactive reaching out across all areas of business for updates and to ensure traction / progress maintained. Monitor progress across key workstreams including property readiness, recruitment, compliance and operational setup. Why Join the Housing Network? Be part of one of the UK's fastest-growing companies. Play a key role in launching services that make a real difference to people's lives. Enjoy a dynamic environment where your contribution has a direct impact on organisational success. What you ll receive: Salary, £45,000 - £50,000 Per Annum 25 days of annual leave Blue Light Card

The Housing Network Support Worker (Complex Needs) Salary - £29,000 Hours - 40 Hours Per Week, can include weekends and Bank Holidays We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness. The Housing Network are currently recruiting for a Support Worker to work in the Coventry area. The Support Worker will be responsible for: Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans. Providing 1:1 support sessions, interventions and signposting to help residents gain independence. Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs. Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement. Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community. The Support Worker will have: Experience working with families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs Knowledge base of Housing Benefit, and be able to support residents with any knowledge gaps Flexibilty to be able to work 40 hours per week on a rota basis If this Support Worker role is of interest to you, please click apply now below!

The Housing Network People Partner The Housing Network are currently recruiting for a People Partner to work in Luton. We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness. The People Partner will be responsible for: Manage a caseload of ER matters -including disciplinary, grievance, sickness absence, and capability -from initial query through to resolution Maintain accurate case records and contribute to ER MI and reporting Support the delivery of manager-facing resources: one-pagers, toolkits, guides, and FAQs that help managers handle conversations and cases with confidence Build partnering relationships with managers and team leaders across THN -being visible, accessible, and trusted Contribute ideas for improving HR processes, templates, and the overall service experience Support the Head of HR and CPO in the design and roll out of an effective performance management system The People Partner will have: Previous experience in an HR Advisory or HR Generalist role Sound working knowledge of employment law - able to advise confidently on common ER scenarios Experience managing or supporting ER casework (disciplinaries, grievances, sickness absence, capability) Comfortable coaching and advising managers who are not HR specialists CIPD Level 5 or above (or working towards) If this People Partner role is of interest to you, please click apply now below.

The Housing Network Support Worker (Complex Needs) Salary - 29,000 Per Annum Location - Aylesbury Hours - 40 Hours Per Week, can include weekends and Bank Holidays We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness. The Housing Network are currently recruiting for a Support Worker to work in the Aylesbury area. The Support Worker will be responsible for: Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans. Providing 1:1 support sessions, interventions and signposting to help residents gain independence. Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs. Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement. Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community. The Support Worker will have: Experience working with families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs Knowledge base of Housing Benefit, and be able to support residents with any knowledge gaps Flexibilty to be able to work 40 hours per week on a rota basis If this Support Worker role is of interest to you, please click apply now below!

Maintenance Operative Location - Oxford, Basingstoke, Slough, and surrounding areas, covering the South Central region. Salary - £35,000 Per Annum Working Schedule: Monday to Friday, 9am 5.30pm At The Housing Network we believe that when vulnerable people have a good home and a helping hand, they become more independent and less reliant on local authorities and that is exactly what we aim to achieve. We partner with local authorities and other organisations and provide good quality, safe places for people to live. We understand that each situation and resident is different, so we work hard to provide the right homes quickly that ensure each individual is looked after well. And whether you need temporary, supported shared, or more specialist accommodation, all of our properties meet the same quality standards, are well looked after and have a 24/7 maintenance service that fixes problems day or night. Our employees are a reflection of the social value that is at the core of what we do and every role plays a critical part in delivering a first class service. Job Overview: This role will involve all aspects of responsive property as well as planned maintenance. Responsibilities & Duties: Oversee maintenance of common part areas Painting Basic Plumbing Basic carpentry including door hanging (Essential) Lock changing (Essential) Gardening including fencing Bathrooms and kitchen repairs Furniture / Rubbish removals Cleaning (desirable) Problem solving Personal Characteristics: Skills Essential Basic carpentry including door hanging Lock changing Driving license Desirable Basic knowledge of gas boilers and electric heating systems Behaviour Resilient and able deal with people who are complex and sometimes challenging Keen to support colleagues and ensure business is working cohesively and to the same objectives Keen on strong compliance culture Able to work without direction Adaptability and being prepared to help out if circumstances require Keen to lead by example We would expect you at all times to: act with integrity, due skill, care and diligence, professionalism, be open and co-operative with colleagues as well as act with compassion to those both within the Company and those who we support in the accommodation The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. All job offers are subject to a DBS check (level to be advised through the hiring process). Job Types: Full-time, Permanent Benefits: Company car Company pension Health & wellbeing programme Referral programme Sick pay Experience: Maintenance: 2 years (required) Licence/Certification: Driving Licence (required) Work Location: On the road

The Housing Network Bookings Administrator Salary - 28,000 Hours - Monday - Friday, 09:00 - 17:30 (Fully office-based) The Housing Network are currently recruiting for a Bookings Administrator to work in our Head Office. We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness. The Bookings Administrator will be responsible for: Arranging bookings, moves and cancellations from our 5 CAS3 contracts with the Ministry of Justice Liaising with members of the Homeless prevention Taskforce (HPT) and Community Probation Practitioners (CPP) is vital to conduct the role effectively and efficiently, along with the Specialist Support Housing Officers (SSHO) Responsible for ensuring that you are delivering the highest standard to ensure all move ins and cancellations are processed with a timely manner The Bookings Administrator will have: Strong administration/customer-service experience Excellent communication skills both on the phone and via email Strong organisational and time-management skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Methodical in approach to ensure everything is done accurately and comprehensively in line with process and procedure Ability to handle different types of calls and enquires and show empathy and understanding when our customers are upset or angry If this Bookings Administrator role is of interest to you, please click apply now below!